Toyota RAV4 Complaints (2020)

652 consumer complaints on file.

#11605096July 29, 2024
ELECTRICAL SYSTEM, ENGINE
52,000 miles, and was just informed the coolant bypass valve has failed. This is apparently an issue with ALL 2019~2022 Toyota Rav4 vehicles. It was a known issue to Toyota, using substandard parts. It results in an error message that cant be turned off, masking all other messages, and can only be fixed by a dealer for over $1,000 in costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605099July 29, 2024
ENGINE
A code for the coolant bypass valve appeared through an independent service center. Warning message shows "Engine Maintenance Required", when air conditioning is turned on and does not go away. Warning message does not show when air conditioning is turned off. I had a independent service center check any damages to the coolant bypass valve, show that the part was faulty. Through various testimonials Toyota Rav4 owners, they also had the same issue. Warning message started at approximately 55,000 miles and has not gone away even after service. Quote for repair goes above $700, although part has been claimed to be faulty and not disclosed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605269July 29, 2024
AIR BAGS
The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604847July 27, 2024
STEERING
While I was driving the power steering light came on and lost power. A message came on the vehicle history alert. After driving slowly for 2 miles it when away and got power back on the steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604791July 26, 2024
AIR BAGS, ENGINE
The contact owns a 2020 Toyota Rav4. The contact stated while operating the vehicle, the message "Engine Maintenance Required - See Dealer" was display on the instrument panel. No warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. In addition, the contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604487July 25, 2024
ENGINE AND ENGINE COOLING
My engine maintenance screen kept coming up. Bought it to the dealership & was told that my coolant bypass value needed to be replaced. Not covered by warranty & $700 to replace. This is a known issue with Toyota rav4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604177July 24, 2024
ENGINE
A warning message saying "Warning Notification A warning light was turned on. Would you like to call an operator?". Diagnostic performed by Yark Toyota confirmed coolant bypass valve malfunction which can cause overheating. Warning comes on when I turn on the A/C. I now have no air conditioning in the hottest summer I can remember. Repair costs just under $1,000 total.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604129July 23, 2024
ENGINE
Recurring engine maintenance required alert due to a Heater coolant bypass valve fail issue at 58,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603730July 22, 2024
ENGINE
I got a message popup saying "Engine Maintenance Required" which is different from the oil change reminder. I cleared it thinking it was about an oil change (that isn't due yet), and it came right back. I took it to a mechanic who ran diagnostics and wasn't able to find the issue. After a few internet searches, I found that the coolant bypass valve is a known issue on certain years of this vehicle. I followed the suggested steps for resetting it (to turn on the vehicle with the heater on, then lower the AC temp without hitting the lowest temperature setting). It's currently working as a fix, but I'm concerned about any long-term situations that could arise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603868July 22, 2024
ENGINE
Engine coolant valve Malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603550July 20, 2024
UNKNOWN OR OTHER
I had a message on my dash for "engine maintenance required" but my check engine light was not on. Coolant bypass Valve failed, it is definitely a known issue and the dealership knew the likely issue before the car was seen by any technician.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603227July 18, 2024
ENGINE
Premature Coolant bypass hose failure at 120k Very common according to online forums $1000 cost of repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603247July 18, 2024
ELECTRICAL SYSTEM
PARASITIC BATTERY DRAIN DEFECT complaint: prior to 07/16/2024, I received a "low voltage" error on my Toyota RAV4 screen a few times. On 07/16/2024, I took it to the dealership. My battery tested "good" and the Toyota dealership charged me 39.95 to tell me that everything was working well on my vehicle. The very next day (24 hours later), 07/17/2024, my vehicle would not start and had to be towed to the dealership. The tow truck driver told me the battery was "dead" (based on his measurement) and leaking acid (based on a smell). Toyota charged me 272.52 to replace the battery on 07/18, that was supposedly "good" two days prior. This is a known issue to Toyota, part of a class action lawsuit referred to as "Parasitic Battery Drain Defect." This is dangerous since I was stranded with a car that would not start in a summer day of high heat, but could have been much worse in other circumstances. The tow truck driver told me that the battery acid could be dangerous. Toyota should be providing a fix and a recall, but they had no solution for me other than a new battery which is a "quick fix" (but not a real solution) as described in the Class Action lawsuit documents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603053July 17, 2024
ENGINE
Coolant bypass value failure. 2020 with 32751 miles. There are many of this failures reported on-line. Example: [XXX] At the dealer, the service manager relayed that a mechanic stated they've replaced several of these and it should be a recall. Cost was $520 and not covered by warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602886July 17, 2024
VISIBILITY/WIPER
Driving at highway speeds with no other vehicles around, sunroof closed but shade open, sunroof exploded. Edges of sunroof that didn't fall in were pushed up as if an over pressure condition had occurred. There was no evidence of anything striking the glass found upon inspection. Quick internet search confirms others with this same make/model have experienced the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602659July 16, 2024
ENGINE, UNKNOWN OR OTHER
We replaced the original battery on May 27, 2024. A few weeks later, on June 15, 2024, an "Engine Maintenance Required" message appeared on the display screen. A local mechanic diagnosed the code and stated that the oil level was low so we added one quarter of motor oil. We also called the dealership, which stated that this code generally indicates a coolant bypass valve malfunction. We topped off the coolant fluid but the "Engine Maintenance Required" message still appeared (we were not able to clear it). A few days later, we took the vehicle to another mechanic, who informed us that the coolant bypass valve was broken and needed to be replaced. Given the 95-degree temperatures, we felt that we had no choice but to replace the broken valve because we did not want the engine to overheat. So we paid $570.28 for the mechanic to replace the coolant bypass hose and valve. The mechanic stated that this issue should not occur in any vehicle with only 38,000 miles, which means the valve was likely defective to begin with. It is suspicious that this issue occurred about two weeks after we replaced the battery and about 2,000 miles after we surpassed the factory warranty. Please investigate!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602684July 16, 2024
AIR BAGS
I received a notice in the mail from Toyota with Toyota Recall # 23TA15 or NHTSA Recall # 23V-865. The notice clearly states that they will notify consumers when the remedy is available. However, it also states that if your vehicle's supplemental restraint (SRS) warning light is illuminated, then your vehicle may be experiencing symptoms related to this safety call. Earlier this morning, 7/16/24, my car did show the SRS warning and told me to contact my dealership. I have tried discussing this issue with my local Toyota dealership located in North Austin TX. They have stated that the car is in fact not safe to keep driving, and the parts to fix the vehicle may take as long as 3 months to 6 months to come in. They are refusing to put me in a rental car until the vehicle can be fixed unless I agree to pay out of pocket up to $12 per day over the course of 3-6 months. I am already paying $450.00 a month for a vehicle that is unsafe to drive, but am being forced to pay additional out of pocket expenses that I am unable to afford in order to keep myself and my family safe. This is unreasonable considering that the recall is not the consumers fault. I hope photos of the SRS warning displaying on my car and proof of the Toyota dealership informing me that the vehicle is not safe to continue driving until the car is fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602375July 15, 2024
STRUCTURE:BODY:DOOR
The contact owns a 2020 Toyota Rav4. The contact stated that the driver's side and passenger's side rear doors were retaining water. The water was sloshy inside the doors while driving. The contact had to drain the water from both doors. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601879July 14, 2024
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
my 2020 RAV4 (48,000 miles), when I start the engine and turn on the A/C, the warning light comes on:Engine maintenance required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602017July 14, 2024
UNKNOWN OR OTHER
Engine maintenance required message. Need to replace coolang bypass valve known to be common issue with rav4 2019 up models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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