Toyota RAV4 Service Bulletins (2020)
347 manufacturer communications on file.
- October 29, 2020•Document ID: 10182957Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; EQUIPMENT
- Mfr Comm. #:
- T-SB-0109-20
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2019 ? 2020 model year RAV4 Hybrid vehicles may experience one or both of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. ?The total amount of fuel dispensed while refueling is less than expected when the fuel nozzle automatically clicks off. Additionally, the distance to empty mileage displayed on the Multi-Information Display (MID) may be less than expected. To address these concerns a new fuel tank and fuel sender gauge were developed. Based on production location and timing, some vehicles may already have the updated fuel tank and/or fuel sender gauge installed. In cases where these vehicles exhibit this condition only replace the necessary pre-countermeasure part. Refer to the Production Change Information section in this bulletin to identify which group the vehicle belongs to and follow the Repair Procedure in this bulletin to address these conditions.
Associated Products (2)Associated Documents - October 29, 2020•Document ID: 10182956Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER
- Mfr Comm. #:
- 20TE05 - RAV4 HV
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryRL: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Associated Products (1)Associated Documents - October 29, 2020•Document ID: 10182955Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 20TE05 - RAV4 HV
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryDP: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to the fuel sender gauge design. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel sender gauge unit is covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns.
Associated Products (1)Associated Documents - October 29, 2020•Document ID: 10182954Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER
- Mfr Comm. #:
- 20TE04 - RAV4 HV
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryRL: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected.
Associated Products (2)Associated Documents - October 29, 2020•Document ID: 10182953Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 20TE04 - RAV4 HV
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryDP: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to a variation of fuel tank shape and the potential for the fuel sender gauge to become inclined. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel tank and fuel sender gauge unit are covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns. Note: Fuel tanks are covered under the normal California Emissions Control Warranty period, 7 years or 70,000 miles (whichever comes first), for the following states: Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington.
Associated Products (2)Associated Documents - October 28, 2020•Document ID: 10183293Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; AIR BAGS
- Mfr Comm. #:
- Customer Support
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryRE: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to a variation of fuel tank shape and the potential for the fuel sender gauge to become inclined. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel tank and fuel sender gauge unit are covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns. Note: Fuel tanks are covered under the normal California Emissions Control Warranty period, 7 years or 70,000 miles (whichever comes first), for the following states: Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington.
Associated Products (2)Associated Documents - October 28, 2020•Document ID: 10182951Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- Customer Support
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryRE: Toyota has received customer reports of certain 2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer reports have also noted the ?Distance to Empty? shown on the multi-information display is less than expected. Based on our investigation, Toyota believes these conditions to be primarily related to the fuel sender gauge design. These conditions can cause the fuel level to be read incorrectly and may cause the low fuel light to illuminate with more fuel in the tank than usual. Although the fuel sender gauge unit is covered by Toyota?s New Vehicle Limited Warranty for normal Basic Warranty coverage period, 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to refueling performance concerns.
Associated Products (1)Associated Documents - October 27, 2020•Document ID: 10183289Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- T-TT-0630-20
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTT: Some 2019-2020 model year RAV4 HV vehicles may experience DTC codes P0AA649 / P1C8049. - P0AA649-Hybrid/EV Battery Voltage System Isolation Internal Electronic Failure - P1C8049-Hybrid/EV Battery Voltage System Isolation (Rear Motor Area) Internal Electronic Failure Vehicles exhibiting this condition have been experiencing a short in MGR connector due to corrosion.
Associated Products (2)Associated Documents - October 22, 2020•Document ID: 10183286Service Bulletin/Repair InstructionsCOMMUNICATION; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- T-TT-0629-20
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTT: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay® with only iPhone® 12 devices (iPhone® 12, iPhone® 12 Max, iPhone® 12 Pro, or iPhone® 12 Pro Max).
Associated Products (9)Associated Documents - October 21, 2020•Document ID: 10183276Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- T-SB-0019-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal buzz/groan noise from the front transfer case at 20 ? 30 mph when accelerating from a stop and/or at 20 ? 13 mph on deceleration after driving the vehicle for 15 ? 20 minutes or more. This condition occurs with Normal drive mode selected during disconnect/connect timing of the AWD system. Follow the Repair Procedure in this bulletin to address this condition.
Associated Products (2)Associated Documents - October 21, 2020•Document ID: 10183281Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
- Mfr Comm. #:
- T-TT-0628-20
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTT: HVAC drain tube is found to be blocked/clogged.
Associated Products (234)2021 Toyota 4Runner2021 Toyota Avalon2021 Toyota Camry2021 Toyota C-HR2021 Toyota Corolla2021 Toyota Highlander2021 Toyota Land Cruiser2021 Toyota Prius2021 Toyota Prius C2021 Toyota RAV42021 Toyota Sequoia2021 Toyota Supra2021 Toyota Tacoma2021 Toyota Tundra2021 Toyota Venza2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR+ 214 moreAssociated Documents - October 21, 2020•Document ID: 10183280Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- T-TT-0627-20
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTT: During recent discharged battery cases on vehicles equipped with LG DCM, there was confusion if a DCM update was available. Technicians are relying on the Techstream Healthcheck to determine if an update is possible.
Associated Products (8)Associated Documents - October 20, 2020•Document ID: 10183274Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- T-TT-0623-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTT: Some 2019-2020 model year RAV4 and RAV4 HV vehicles may exhibit a front brake squeal/squeak noise when braking at low speeds.
Associated Products (2)Associated Documents - October 14, 2020•Document ID: 10183185Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- T-SB-0062-20 Rev
- Date Added:
- November 30, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
Associated Products (80)2020 Toyota Avalon2020 Toyota Camry2020 Toyota Corolla2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42019 Toyota Avalon2019 Toyota Camry2019 Toyota Highlander2019 Toyota Mirai2019 Toyota Prius2019 Toyota Prius C2019 Toyota RAV42018 Toyota Avalon2018 Toyota Camry2018 Toyota Highlander2018 Toyota Mirai2018 Toyota Prius2018 Toyota Prius C+ 60 moreAssociated Documents - October 12, 2020•Document ID: 10182983Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; STEERING
- Mfr Comm. #:
- T-TT-0578-19 Rev
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryTT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Associated Products (224)2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Supra2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota Yaris2019 Toyota 4Runner2019 Toyota 86+ 204 moreAssociated Documents - October 9, 2020•Document ID: 10182982Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- T-SB-0158-18 Rev
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
Summary2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.
Associated Products (18)2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Supra2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota YarisAssociated Documents - October 6, 2020•Document ID: 10182968Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- T-TT-0625-20
- Date Added:
- November 23, 2020
- Manufacturer:
- TOYOTA
SummaryTT: A 12V Battery Discharged and / or Dead condition can be due to multiple causes. In order to properly diagnose and determine the root cause it?s important to follow a structured process to identify any contributing issues and determine the proper remedy.
Associated Products (5)Associated Documents - September 30, 2020•Document ID: 10181783Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- T-SB-0021-20 Obs
- Date Added:
- October 26, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: OBSOLETE NOTICE September 30, 2020: This bulletin is now obsolete. Please see T-SB-0095-20.
Associated Products (3)Associated Documents - September 30, 2020•Document ID: 10181782Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- T-SB-0095-20
- Date Added:
- October 26, 2020
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative. Some 2020 ? 2021 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles and some 2021 model year Corolla, Corolla Hybrid, and RAV4 Prime vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App is inoperative. ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Depleted 12V vehicle battery when in IG-OFF. A DCM reset and firmware update is now available to address these conditions. Follow the DCM Reset and Firmware Update Procedure in this bulletin to update the firmware.
Associated Products (6)Associated Documents - September 29, 2020•Document ID: 10181780Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- T-SB-0086-19 Rev
- Date Added:
- October 26, 2020
- Manufacturer:
- TOYOTA
SummaryTSB Some 2019 ? 2020 model year RAV4 vehicles may exhibit an AWD Warning Light ON condition with Diagnostic Trouble Code (DTC) C13F800 (4WD/AWD Rear Disconnect System Performance) present. Follow the Repair Procedure in this bulletin to address this condition.
Associated Products (2)Associated Documents