Toyota Prius V Complaints (2012)

218 consumer complaints on file.

#11463050May 2, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
Faulty brake and ECU assembly failure. A safety issue when driving. Was told by mechanic NOT to drive car as it could suddenly stop. Took car in 9/11/15 for software update for motor generator ECU and power management ECU as recall letter suggested. This is apparently common and needs to be corrected without cost to driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459170March 31, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
Bought the car from a dealership in january 2022 with 158,000 miles and heard buzzing noise that I was told was normal with hybrid cars.no codes showing on car and passed dealer inspection.Driving down a highway and heading to a stop brakes are hard to mash and caused skidding. No brake lights or abs lights are on. Couple days later brake lights and traction lights come on and then went back off. Take to Tires Plus and I am told I have to schedule appointment with toyota dealer as they do not have the software to diagnose. Take to toyota dealership to see codes 1391c for brake system. After searching issue there was a recall/customer warranty extension for replacement of this part for 150,000 miles /march 19,2022 whichever comes first. This did not show up on a report for dealer to inspect before selling vehicle and causes a huge safety concern to people that did not own this car before 150,000 miles. If a less experienced driver would not have known to reduce brake pressure applied it could have slid and caused collision or if brakes would have been needed during an emergency situation. Car is now sitting at toyota dealership and advised not to drive as brake pressure was lowered while being diagnosed. After talking with toyota they cannot provide assistance due to car being slightly over the 150,000 mile mark. Also if the brake pedal is mashed for an extended period of time the dash lights for brake system and traction control go off and will not come back on until it is driven for awhile
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459075March 31, 2022
ENGINE
Head gasket blow up at 175000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458094March 24, 2022
SERVICE BRAKES
The brakes are not working (ABS) I have to pamp brake
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454088February 25, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
.The contact owns a 2012 Toyota Prius. The contact stated while driving 35 MPH, the ABS, brake lights, and traction control warning lights illuminated. The vehicle was taken to a dealer but was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle had exceeded the 150,000 warranty. The failure mileage was 152,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427529August 2, 2021
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
Found car tampered with cut in carpet under driver seat to check battery maintenance per Toyota owner manual where hybrid battery was not receiving charge , was running hot Unknown person impersonated me registered my VIN to enroll with Toyota upgraded software app Entune version not with purchase is a 2021 software version with parental like controls, I took to Toyota dealerships below for assistance , new battery and hybrid faulting losing charge, car does not provide hybrid fault notice , loses charge , uses little gas , I researched on side of road to rest throttle and work around as I was driving it could have lost all power and stalled per recall notice needed hybrid software update Ran dr Prius app and finding recalls serviced at Toyota chambers burg pa are coding J0V issue w/inverter not completed and additional engine & battery codes almost causing my car to not enter fail safe mode hybrid battery almost fully discharged as approaching Bay Bridge Service notes from Fitzgerald day there were no issues specific repair request was for diagnostic report of car hybrid battery and sensor check, they claim no issue Only repair was replaced fob key although car at location 10 days, missing fuses found upgrade causes car to get 2-4mpg and burn battery hot/discharge without any dash or other warnings from car Safety recall notice no. 18v-684 are indicative of car symptoms Since incident Easton Md Toyota Service, Arlington Va Koons, Hagerstown MD Toyota and chambers burg refused to provide diagnostics Chambers burg held car did not perform service claiming no issues but noted cut carpet under driver seat above hybrid air vent battery cool/ intake Problem still an issue no Toyota will run diagnostics -
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425486July 19, 2021
UNKNOWN OR OTHER
Car suddenly had no pick up. There seems to be problems with the engine accelerating/switching gears. This was extremely dangerous while I was driving. Also If just had the car inspected a few months prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408169April 15, 2021
SERVICE BRAKES
BRAKE BOOSTER SLOWLY FAILING.... WHEN PRESSING BRAKES IT DOESN'T SMOOTHLY HOLD PRESSURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407218April 9, 2021
ENGINE
MY TOYOTA PRIUS V ONLY HAS 121,153 MILES ON IT AND DURING A SHORT DRIVE TO WORK WHERE WE NEVER REACHED SPEEDS OVER 50MPHS OUR PRIUS V OVERHEATED CAUSING A BLOWN HEAD GASKET AND ALL SORTS OF COMBUSTION ISSUES. THE REPAIRS WERE $3000. THIS IS A 2ND FAMILY CAR WHICH HAS ALWAYS BEEN MAINTAINED BY EXPERT, LICENSE AUTO MECHANICS. THIS SHOULD NEVER HAPPEN ON A CAR WITH SUCH LOW MILAGE! I HAVE LEARNED THAT THIS IS A COMMON ISSUES WITH THIS TOYOTA PRIUS MODEL AND TOYOTA SHOULD FILE A RECALL AND FIX THE OVERHEATING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402958March 14, 2021
SERVICE BRAKES, ENGINE
ENGINE -ENGINE HAVE BROKEN HEAD GASKET. COOLANT RESERVOIR STARTED TO DRAIN. COOLANT SLOWLY LEAKS IN INTERNAL COMBUSTION ENGINE DUE TO BROKEN HEAD GASKET. CAUSING SHAKING ENGINE BECAUSE COOLANT CANNOT COMBUST INSIDE THE ENGINE. -ALSO EGR COOLER WAS FULLY CLOGGED BY CARBON THAT CAUSED FAILURE OF CARBON AIR CIRCULATION. BRAKE SLOWLY FAILING BRAKE ACTUATOR IN THE PROCESS. WHEN PRESSING BRAKES, WHINING SOUND IS PRESENT AND BRAKES SLOWLY FAILS TO HOLD PRESSURE IN THE SYSTEM WHEN BRAKES ARE APPLIED. -BRAKE SYSTEM WAS FULLY INSPECTED AND NO LEAKS WERE FOUND AND BRAKE FLUID HOLDS IN FULL LEVEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399716March 8, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL FAILED TO OPERATE CORRECTLY. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD, AND DEPRESSED THE BRAKE PEDAL EXTREMELY HARD FOR THE VEHICLE TO STOP. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BRYAN COLLEGE STATION TOYOTA (728 N. EARL RUDDER FWY, BRYAN, TX 77802, (979)776-0404) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE ISSUE. THE TECHNICIAN CHANGED THE OIL AND ONE WEEK LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED A SECOND TIME AND IT WAS DETERMINED THAT THE BRAKE BOOSTER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000. THE VIN WAS NOT AVAIILABLE. ## VIN FAILED ## 2012 TOYOTA PRIUS ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397550February 23, 2021
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
ALL THE BRAKE LIGHTS POPPED ON AND CHECK ENGINE LIGHT . THERE WAS A RADAL IN THE ENGINE I GOT THE CHECK ENGINE LIGHT CHECK IT WAS MULTIPLE MIS FIRE SO I CHANGED SPARK PLUGS AND COIL PACKS .YESTERDAY THE VEHICLE STALLED WHILE MOVING AND WOULDN'T GO NO WHERE ELSE . THERE IS A RECALL ON THE CAR THAT MY FIANCE JUST GOT IN THE MAIL AND TOYOTA IN GOLDSBORO NC DOESN'T WANT TO DO ANYTHING ABOUT IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394459February 3, 2021
AIR BAGS, UNKNOWN OR OTHER
MY HORN NO LONGER WORKS. I TOOK IT INTO THE DEALER AND IT WAS DIAGNOSED AS HAVING A FAULTY SPIRAL CABLE. ACCORDING TO INFORMATION ON THE INTERNET, THE SPIRAL CABLE ALSO PLAYS A ROLE IN THE DEPLOYMENT OF THE DRIVER AIRBAG. THIS PART WAS UNDER A RECALL FOR VEHICLES A COUPLE OF YEARS PRIOR. I FEEL THAT IF THIS IS A KNOWN ISSUE AND AN EXTREME SAFETY ISSUE THEN IT SHOULD ALSO BE FIXED UNDER RECALL. THE DEALER PRICE TO FIX THIS IS OVER $800. I HAVE OPENED A CASE WITH TOYOTA #210-128-2281, BUT THEY DON'T SEE IT AS A SAFETY CONCERN AND WILL NOT OFFER ASSISTANCE TO REMEDY THE FAULTY CABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390946February 1, 2021
SERVICE BRAKES
THE BRAKES BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLY IS DEFECTIVE AND NEEDS TO BE RECALLED SINCE IT'S A MANUFACTURER ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372915November 3, 2020
SERVICE BRAKES
ON 11/3/2020, SEVERAL WARNING LIGHTS APPEARED ON THE DASH. AFTER RESEARCHING THE COMBINATION OF LIGHTS AND SOUNDS FROM THE BRAKE PEDAL I DETERMINED THAT THE BRAKE ACTUATOR IS FAILING. PER MY RESEARCH, CONTINUING TO OPERATE THE VEHICLE CAN RESULT IN A LOSS OF BRAKING ASSISTANCE. OTHER TOYOTA PRIUS MODELS ARE COVERED UNDER EXTENDED WARRANTIES (REFERENCE ZJB), BUT THE PRIUS V MODELS, WHICH USE THE SAME ACTUATOR, ARE NOT. AN ACCIDENT/INCIDENT HAS NOT YET OCCURED, BUT THIS SEEMS LIKE A HUGE CASE OF NEGLIGENCE ON TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367058October 29, 2020
SERVICE BRAKES
A RECENTLY PURCHASED USED TOYOTA PRIUS V WHICH WAS OWNED BY A DEALER A MATTER OF 2 MONTHS AGO WAS SOLD TO ME AND THE ABS/BRAKE ACTUATOR FAILURE BEGAN. THE VEHICLE IS OUTSIDE OF THE 150K/10YR WARRANTY THEY WANT TO COVER, HOWEVER IS EXTREMELY DANGEROUS AND HAS ALREADY NEARLY CAUSED ME TO BE IN AN ACCIDENT AS THE BRAKE POWER MASSIVELY FLUCTUATES. I WAS DRIVING ON THE HIGHWAY AT THE 75MPH FROM PHOENIX TO TUCSON APPROX 120 MILES. THE LIGHT CAME ON PART WAY THROUGH AND SUDDENLY THE BRAKES WENT FROM BEING SENSITIVE AND RESPONSIVE TO NEEDING A LOT OF PRESSURE APPLIED TO PROPERLY SLOW. WHEN A DIESEL BIG RIG SWERVED IN FRONT OF ME TO AVOID AN OBSTACLE THAT I WOULD EASILY HAVE BEEN ABLE TO BRAKE FROM TYPICALLY, I WAS NEARLY SLAMMED INTO THE BACK END OF HIM WITH VERY LITTLE POWER. THE LIGHT FLIPPED BACK OFF ABOUT TIME I MADE IT TO TUCSON, THEN WHEN COMING TO A STOP AT A DANGEROUS INTERSECTION ON MY WAY THROUGH CITY STREETS HOME CROSSING KOLB AND VALENCIA (A SITE OF MANY AN ACCIDENT), I NEARLY WENT INTO THE INTERSECTION WHEN THE BRAKE SYSTEM SUDDENLY CUT OUT AGAIN. WHEN I SPOKE TO THE LOCAL DEALERSHIP THIS MORNING THEY TOLD ME THIS WAS A KNOWN PROBLEM BUT SINCE IT WAS OUT OF WARRANTY I'D HAVE TO COVER 2500 TO REPLACE WHAT IS A KNOWN DEFECT WITH THIS VEHICLE. THAT'S [XXX] AND DANGEROUS. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366836October 28, 2020
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE CONTACT TURNED LEFT WITH THE ACCELERATOR PEDAL DEPRESSED HOWEVER, THE VEHICLE FAILED TO EXCEED 9 MPH. THE CONTACT DROVE THE VEHICLE HOME AND HAD VEHICLE TOWED TO LIBERTY TOYOTA (4397 ROUTE 130 SOUTH BURLINGTON, NEW JERSEY 08016, (609)-386-6300) TO BE DIAGNOSED. THE MECHANIC LOCATED THE FAILURE AT THE INVERTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366871October 28, 2020
FUEL/PROPULSION SYSTEM
WHILE DRIVING IN INTERSTATE TRAFFIC THE CAR LOST POWER AND WOULD ONLY GO 11MPH. WHEN I GOT TO A SAFE PLACE TO PULL OVER THE HYBRID SYSTEM SHOWED FAILURE AND SEVERAL OTHER WARNING LIGHTS. THE CAR HAD A PREVIOUS RECALL FOR POWER MANAGEMENT COMPLETED IN 4/2019. THIS IS AN INVERTOR FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364848October 17, 2020
SERVICE BRAKES, ENGINE
THE ABS BRAKE PUMP EXPERIENCED AN "INTERNAL FAILURE" AT MILEAGE OF 113K. THERE IS A CUSTOMER SERVICE NOTICE THAT COVERS 2012 TOYOTA PRIUS AND PRIUS PLUG IN FOR THE SAME ISSUE REGARDLESS OF MILEAGE UNTIL 2019, AND THEN UP TO 150K MILES AFTER THAT. HOWEVER, MY 2012 PRIUS V WAS NOT COVERED. THIS ABS BRAKE PUMP JUST SUDDENLY FAILED, THERE WEREN'T ANY LEADING INDICATORS. TOYOTA KNOWS IT SUPPLIED DEFECTIVE PARTS FOR THE ABS BRAKE PUMP. THERE IS ALREADY A LAWSUIT OF OTHER 2012 PRIUS V OWNERS COMPLAINING OF THE SAME. HOWEVER, TOYOTA HAS NOT CORRECTED THEIR SERVICE NOTICE. THEY WON'T RELEASE THE DETAILS OF HOW THEY CAN JUSTIFY COVERAGE TO ALL OTHER 2012 PRIUS, AND PRIUS PLUG-IN, BUT NOT PRIUS V. THE REPAIR IS SIGNIFICANT ~ $3,500. ALSO, LAST YEAR MY ENGINE BLOCK WAS CRACKED AND NEEDED TO BE REPLACED. THANKFULLY, THIS HAPPENED ~ 80K MILES, SO IT WAS STILL UNDER EXTENDED WARRANTY. BUT THIS FAILURE WAS SURPRISING FOR A TOYOTA. I HAD WONDERED WHY I HAD TO CHANGE THE OIL MORE QUICKLY THAN THE RECOMMENDED 10K, I WOULD CHANGE IT EVERY 5-7K, OR AT LEAST HAVE IT CHECKED. IT SEEMS THEY HAVE THE SAME ISSUES WITH THEIR 2020 RAV 4S. I'M SURPRISED THEY HAVEN'T FIXED AN ISSUE FROM A 2012 VEHICLE YET BY 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352892September 2, 2020
ENGINE, FUEL/PROPULSION SYSTEM
IT IS HAVING HEAVY MISS FIRE WHICH MAKE THE ENGING SHAKING TOO MUCH MANY TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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