Toyota Highlander Complaints (2002)

301 consumer complaints on file.

#10267773May 5, 2009
VISIBILITY
2002 TOYOTA HIGHLANDER DRIVERS SIDE VISOR WILL NOT STAY UP. MANY COMPLAINTS ABOUT THIS ISSUE. IF YOU HIT THE EVEN A SMALL BUMP THE VISOR FALLS DOWN WHICH IN TURN CREATES A VIEWING PROBLEM. ONE DAY THERE WILL BE AN ACCIDENT CAUSED BY THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264137April 4, 2009
VISIBILITY
2002 TOYOTA HIGHLANDER DRIVERS SIDE VISOR. WILL NOT STAY IN PLACE, NEVER REPORTED UNTIL I SAW HOW MANY PEOPLE HAVE SO HERE I GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254479January 10, 2009
VISIBILITY
SUN VISOR PROBLEM ... MY DRIVER SIDE SUN VISOR WILL NOT STAY UP AND HAS BECOME AN HAZARD. I'VE ALSO NOTICE THE SAME THING STARTING TO HAPPEN TO MY PASSENGER SUN VISOR, A SEAT IN WHICH IS ALL MOST NEVER OCCUPIED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254486January 10, 2009
VISIBILITY
SUN VISOR ON DRIVER'S SIDE OF 2002 TOYOTA HIGHLANDER CAN'T BE USED TO PROTECT DRIVER FROM THE BRIGHT SUNLIGHT AS IT CANNOT BE RATCHETED UP OR ADJUSTED AND JUST HANGS LOOSELY BLOCKING DRIVER'S VIEW OF WINDOW AND REQUIRING DRIVER TO HOLD IT IN PLACE WITH ONE HAND. PROBLEM HAS EXISTED ALMOST FROM BEGINNING. OTHERS HAVE REPORTED SIMILAR PROBLEMS ESPECIALLY WITH THAT MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253917January 6, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MY 2002 TOYOTA HIGHLANDER'S CHECK ENGINE LIGHT SEEMS TO COME ON EVERY 10,000 MILES. THIS HAS BEEN HAPPENING SINCE 2004, AT ABOUT 43000 MILES, WHEN I FIRST TOOK IT TO A LOCAL DEALER MECHANIC. IT IS NOW 2009, 111000 MILES LATER, AND AGAIN THE CHECK ENGINE LIGHT COMES ON QUEUE. ORIGINALLY, THE DEALER MECHANICS TOLD ME THEY HAD CORRECTED IT PRIOR TO MY WARRANTY EXPIRING. WHEN MY WARRANTY EXPIRED, THEY TOLD ME THAT I NEEDED TO GET AN OVERHAUL ON MY CATALYTIC/EXHAUST SYSTEM, WHICH WAS QUOTED TO COST ABOUT $5000 TO FIX! I BELIEVE MY CAR WAS WORTH NO MORE THAN $7000 AT THE TIME. AN INDEPENDENT MECHANIC TOLD ME THAT THERE WAS NOTHING WRONG WITH MY CATALYTIC SYSTEM AND THAT THERE MAY BE A PROBLEM WITH THE DETECTION SYSTEM. I'VE BEEN SHOWN HOW TO RESET THE CHECK ENGINE LIGHT BY THE TOYOTA DEALER PERSONNEL, I SUSPECT, BECAUSE IT IS HAPPENING TO OTHER HIGHLANDER OWNERS. I AM BRINGING THIS ISSUE UP NOW BECAUSE IT SEEMS LIKE A RECALL SHOULD HAVE BEEN ISSUED YEARS AGO. I HOPE SOMEONE FROM TOYOTA WILL RECOGNIZE AND FIX THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251845December 15, 2008
VISIBILITY
2002 TOYOTA HIGHLANDER LIMITED - THE DRIVER AND PASSENGER SIDE SUN VISORS WILL NOT STAY IN UPRIGHT POSITION. VERY DANGEROUS WHEN DRIVING. TOYOTA OFFERS NO SOLUTIONS BUT PURCHASING ANOTHER $600 VISOR. LOOKING ONLINE, I AM NOT THE ONLY ONE HAVING THIS PROBLEM. AT WHAT POINT DOES A MANUFACTURE BECOME RESPONSIBLE FOR WHAT IS OBVIOUSLY A DESIGN DEFECT AND SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251616December 12, 2008
SERVICE BRAKES, ELECTRIC
2002 HIGHLANDER LTD, 48K MILES, WELL MAINTAINED. ABS SYSTEM AWRY, ACTIVATING LEFT FRONT BRAKES AS BRAKES APPLIED, MOST SEVERE AS COMING TO STOP. NO CODE, NO REMEDY WITH REPLACEMENT OF REAR SENSOR. PRESENTLY DRIVING WITH ABS DISABLED, SERVICE PROVIDER SEEKING SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251029December 8, 2008
VISIBILITY
2002 TOYOTA HIGHLAND FLIP VISOR KEEPS ON FALLING DOWN. AFTER RESEARCH FROM THE NET, APPARENTLY, THERE ARE MANY OTHERS THAT EXPERIENCE THIS ISSUES. THIS IS VERY DANGEROUS. IT WILL COSTS $700.00 TO REPLACE IT. I REALLY THINK THIS IS A DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249968November 26, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FAILURE OF 55904-48210 HVAC CONTROLLER ON A 2002 TOYOTA HIGHLANDER. THE FAILURE OF THIS PART CAUSE THE HEATING AND COOLING CONTROL DIAL TO BECOME INOPERATIVE. THE VEHICLE COULD ONLY BLOW COLD AIR CAUSING MY WINDSHIELD TO FOG OVER. THIS RESULTED IN MY BEING UNABLE SAFELY OPERATE THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249404November 20, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. WHEN THE CONTACT OPENED THE DOOR TO HER VEHICLE, SHE DISCOVERED THE PASSENGER COMPARTMENT FILLED WITH SMOKE. THE PASSENGER SEAT WAS BURNED. THERE WERE NO OCCUPANTS IN THE VEHICLE AT THE TIME OF THE FAILURE. THE POLICE AND FIRE DEPARTMENTS ARRIVED AT THE SCENE AND EXTINGUISHED THE FIRE. THE INVESTIGATOR INFORMED HER THAT THERE WAS AN ELECTRICAL FIRE UNDERNEATH THE PASSENGER SEAT. THE CONTACT STATED THAT THE SEAT WAS A MANUAL SEAT, NOT ELECTRIC. THE VEHICLE WAS DESTROYED. A POLICE AND FIRE REPORT WAS FILED. THE FAILURE MILEAGE WAS 97,000. UPDATED 1/6/09 *CN UPDATED 01/14/09. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10248917November 16, 2008
ELECTRICAL SYSTEM, VISIBILITY, EQUIPMENT
THE INTERIOR HEATING/AC SYSTEM AND FAN REPEATEDLY FAILS TO OPERATE PROPERLY. IN THE SPRING SUMMER WHEN THE AC WOULD FAIL TO BLOW COLD AND BLOW HEAT THAT WASN'T SO BAD. I GOT THE CONTROL KNOB FIXED AND ALL SEEMED TO WORK FINE. HOWEVER THE KNOB HAS FAILED AGAIN AND WHEN I NEEDED THE HEAT/DEFROST FAN TO WORK AT NIGHT THE FROST GOT WORSE BECAUSE THE KNOB FAILED AND THE HEATER/FAN WOULD ONLY BLOW COLD AIR. DEPENDING ON THE SEASON AND THE POSITION OF THE KNOB WHEN IT FAILS THIS SHOULD BE CONSTRUED AS A SAFETY ISSUE WHEN IT AFFECTS THE VISUAL CLARITY OF THE WINDSHIELD . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248759November 13, 2008
VISIBILITY
2002 TOYOTA HIGHLANDER DRIVER SIDE SUN VISOR FALLS DOWN WHILE DRIVING CAUSING A POSSIBLE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248014November 8, 2008
VEHICLE SPEED CONTROL
ACCELERATOR DOES NOT RESPOND WHEN PUSHED,THE FAILURE OCCURS REGULARLY WHEN PASSING VEHICLE WONT ACCELERATE,THE DEALER ACKNOWLEDGE THIS IS A PROBLEM WITH THESE VEHICLES THAN CAN BE REPAIRED FOR $1200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245049October 10, 2008
VISIBILITY
2002 TOYOTA HIGHLANDER - BOTH DRIVER AND PASSENGER SUNVISORS DO NOT STAY UP. WHEN PLACED IN THE UPRIGHT POSITION, THE SUNVISORS RELEASE OVER ANY SMALL BUMP IN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233747July 10, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 45 MPH OR LESS, THE SUN VISOR WOULD AUTOMATICALLY RELEASE AT ANY GIVEN TIME. THE FAILURE MADE VISIBILITY DIFFICULT AND OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE SUN VISOR NEEDED TO BE REPLACED AT THE COST OF $700. THE CONTACT DETACHED THE SUN VISOR FROM THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 42,000. UPDATED 09/10/08 *BF UPDATED 09/11/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231421June 18, 2008
STRUCTURE
SAFETY ISSUE WITH TOYOTA HIGHLANDER (02 MODEL)...SUN VISOR ON DRIVERS SIDE KEEPS FALLING DOWN AND OBSTRUCTING VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231144June 16, 2008
STRUCTURE
I PURCHASED A USED 2002 TOYOTA HIGHLANDER 3 YEARS AGO, LAST YEAR, THE VISOR ON THE DRIVERS SIDE STARTED FLIPPING DOWN (WILL NOT STAY UP). I HAVE BEEN QUOTED APPROX $700 TO REPLACE THE VISOR WHICH SEEMS EXCESSIVE ESPECIALLY SINCE IT IS NOT EVEN LIGHTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230254June 8, 2008
VISIBILITY
2002 TOYOTA HIGHLANDER. SUN VISOR WITH HOMELINK KEEPS FALLING DOWN WITH HITTING MINOR BUMPS. SAFETY HAZARD, AS VISION IS BLOCKED AND CAN LEAD TO ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230217June 7, 2008
STRUCTURE, EQUIPMENT
2002 TOYOTA HIGHLANDER. BOTH SUNVISORS FAULTY. HIT A BUMP AND THEY WILL FALL DOWN IN FRONT OF VISION. CRASH HAZARD IN CERTAIN DRIVING SITUATIONS, ESPECIALLY DRIVING UPHILL OR TRYING TO LOOK AT A TRAFFIC LIGHT. THEY SUDDENLY FALL AND OBSCURE UPWARD VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228066May 17, 2008
VISIBILITY
2002 TOYOTA HIGHLANDER DRIVER SIDE SUN VISOR WILL RANDOMLY FALL DOWN, COMPLETELY BLOCKING THE VIEW OF THE ROAD AHEAD. ON A BUSY HIGHWAY, IF THIS FALLS AT THE WRONG MOMENT, IT CAN RESULT IN A SEVERE MULTI-CAR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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