Toyota Highlander Complaints (2006)

648 consumer complaints on file.

#11317248March 10, 2020
ENGINE
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES STILL OPERATED AS INTENDED HOWEVER, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT COASTED TO THE SHOULDER AND CHECKED THE FLUID LEVELS IN THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE ENGINE WAS REPLACED SEVERAL MONTHS PRIOR TO THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 290,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315824March 3, 2020
SERVICE BRAKES
THE ABS PUMP AND MODULE ARE DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310179February 19, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WITH THE VEHICLE IN REVERSE, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO OPERATE AS INTENDED. THE BRAKE FAILURE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS SHIFTED INTO PARK TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO (RICE TOYOTA 2630 BATTLEGROUND AVE, GREENSBORO, NC 27408) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE ASSENTURA NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY SINCE THE 150,000 MILES HAD BEEN EXCEEDED. THE MANUFACTURER WAS MADE INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306848February 3, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE SUN VISOR FAILED. THE CONTACT ADVISED THAT THE SUN VISOR WAS PREVIOUSLY REPLACED. HOWEVER THE REPAIR DID NOT CORRECT THE FAILURE. THE SUN VISOR FAILED TO STAY SECURED AND OBSTRUCTED THE DRIVER'S VIEW. THE VEHICLE WAS TAKEN TO AUTO NATION TOYOTA DEALER (6300 WEST SAHARA AVENUE, LAS VEGAS, NEVADA 89146, PHONE NUMBER (866)-314-3304). FOR INSPECTION THE DEALER ADVISED THAT THE SUN VISOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302901January 29, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE MADE AN ABNORMAL SOUND AND WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD. THE CONTACT ALSO STATED THAT THE SOUND WAS PRESENT WHILE THE VEHICLE WAS STOPPED WITH THE GEAR SHIFT LEVER IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO A CERTIFIED TOYOTA MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A FAILED BRAKE ACTUATOR ASSEMBLY. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302108January 26, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WE WERE DRIVING DOWN THE HIGHWAY I-30 EAST UP A HILL GOING APPT 70 MPH WHEN THE CAR WENT INTO LIMP MODE AND SLOWED DOWN TO 10 MPH. THEN WENT TO ONLY 1 MPH. WE CHECKED THE BATTERY CONNECTION, FUEL CAP, EVERYTHING WE FOUND ONLINE TO CHECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299058January 13, 2020
FUEL/PROPULSION SYSTEM
06 HIGHLANDER HYBRID AND AM UNABLE TO FILL GAS TANK WITHOUT NOZZLE CLICKING OFF THIRTY OR MORE TIMES. DOESN'T SEEM TO MATTER WHAT ANGLE, BRAND OF GAS OR DISTANCE. -- MY TECHNICIAN SAID A NEW GAS TANK NEED TO BE REPLACE AND IT COST $1700... THIS PARTS SHOULD BE A SAFETY MEASURE AND WORK DURING THE LIVE OF THE VEHICLE.... TOYOTA SELL ME DEFECTIVE FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297554January 7, 2020
STEERING
WHILE DRIVING, WE (MULTIPLE DRIVERS) EXPERIENCE INTERMITTENT LOSS OF POWER STEERING AT SLOW TO MODERATE SPEEDS (BELOW 30 MPH). WE HAVE CHECKED THE FLUIDS AND ALL LOOKS GOOD. THE MECHANIC CANNOT PINPOINT THE ISSUE AND I'VE NOTED THAT MULTIPLE PEOPLE ON THE INTERNET HAVE EXPERIENCED THE SAME ISSUE. THE ISSUE OCCURS VERY SPORADICALLY AND MAY GO DAYS WITHOUT RECURRENCE. IT HAS OCCURRED DURING TURNS AROUND THE CORNER AS WELL AS DURING LANE CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297471January 6, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ONGOING ISSUE WITH GENERATION 1 HIGHLANDER HYBRIDS AND PRIUS FROM SAME DATE RANGES. A WARRANTY ADJUSTMENT HAS ALREADY BEEN ISSUED AND ENDED. THE ABS BRAKE ACCUMULATOR GETS AN INTERNAL LEAK CODE C1391. REDUCED BRAKING, ESC, BRAKE AND OTHER LIGHTS COME ON. MANY OF THOSE REPAIRED UNDER WARRANTY ARE ALREADY FAILING A SECOND TIME. VEHICLE IS DANGEROUS TO DRIVE SINCE IT CAN BE DRIVING PERFECTLY AND FAIL WHILE IN MOTION CAUSING DANGEROUS BRAKING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288602December 12, 2019
ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT THE VEHICLE DID NOT START AND THE HYBRID WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED THREE PREVIOUS TIMES BY NAGUABO AUTO TOYOTA (CARRETERA 31 KM 3.9, NAGUABO, PR 00718) REGARDING THE HYBRID MODULE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281213November 19, 2019
SERVICE BRAKES
I PURCHASED THIS VEHICLE FROM A PRIVATE USED CAR LOT. THEY TOLD ME ALL SERVICE WAS COMPLETED THROUGH TOYOTA SO I HAD FAITH IN TOYOTA REPAIRING ANY PROBLEMS, WITHIN THE FIRST YEAR THE ABS SYSTEM STARTED MAKEING STRAINGE NOICES AND THE BREAKS WERE NOT VERY EFFEECTIVE, I HAVE NO CHOICE BUT TO CONTINUE DRIVING SINCE THIS IS MY FAMILY PRIMARY VEHICLE AS A RETIRED DISABLE VET, I CALLED TOYOTA AND THEY TOLD ME TOO BAD THAT THE PREVIOUS OWNER COULD OF HAD THE EXTENDED WARENTIY BUT THEY DIDNT DO IT, NOW IM STUCK DRIVING A DANGERIOUS VEHICLE WITH MY FAMILY WHICH INCLUDES 2 BOYS THAT ARE SPECIAL NEEDS AND MYSELF A 100% DISABLED VET. NOT HAPPY WITH TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241523August 2, 2019
ELECTRONIC STABILITY CONTROL (ESC)
CURRENTLY, THE VEHICLE IN MOTION, HOWEVER IT POTENTIALLY CAUSES UNSAFELY IF NOT FIXED AS REQUESTED. THE REASON I COME TO YOU FOR COMPLAINT, I DO HAVE A SITUATION WITH CARLSON TOYOTA AND/OR TOYOTA MOTOR GROUPS. HERE THE SITUATION WHAT HAPPENS. I DO HAVE 2006 TOYOTA HIGHLANDER HYBRID. I DROVE THIS SUV SINCE 2009. I HAVE A NUMBER OF RECORDS FROM THE SAME DEALER TO MAINTAIN THE SUV SAFE. HOWEVER, COUPLE MONTH AGO ON 04/22/2019, I GOT SOME OF THE DASHBOARD LIGHT INDICATES ANTI-LOCK BRAKING SYSTEM (ABS) CHECK LIGHT IS ON. I TOOK THE CAR TO THE CARLSON TOYOTA DEALER PAY DIAGNOSED FEE $149.00 AND THE RESULTS IS UNPREDICTABLE PRICES. SEE THE LISTS: 1) BREAK ACTUATOR ASSEMBLY----------------------------$2225.00 2) RIGHT REAR WHEEL BEARING AND HARNESS ----------$1156.00 TOTAL------------------------------------------------------$3,381.00 THE REASON I AM COMPLAINING TODAY NOT BECAUSE OF THE PRICE TO HIGH. HOWEVER, I FOUND TOYOTA PUBLISHED LETTER ON APRIL 19, 2016, TO ALL TOYOTA DEALER PRINCIPALS, GENERAL MANAGERS, SERVICE MANAGERS, AND PARTS MANAGERS. UNDER THE SUBJECT LINE WARRANTY ENHANCEMENT PROGRAM ?ZG1, FOR ALL 2006-2007 MODEL YEAR HIGHLANDER HYBRID, AND OTHERS TYPE INCLUDED. ALSO, DOWN THE LAST THREE PARAGRAPH (SEE ATTACHED LETTER) INDICATES UNDER OWNER LETTER MAILING DATE, SAID ?TOYOTA WILL BEGIN TO NOTIFY OWNERS IN LATE APRIL, 2016 AND WILL BE MAILED OVER SEVERAL MONTHS. A SAMPLE OF THE OWNER NOTIFICATION LETTER HAS BEEN INCLUDED FOR YOUR REFERENCE.? AFTER I FOUND THE PUBLISHED NOTICE, I WENT TO THE CARLSON TOYOTA DEALER ON 06/18/2019. I DESCRIBED THE SITUATION AND I SHOWED THE RECIPES OF WHERE I GET FROM DURING INSPECTION, AND FINALLY THEY TOLD ME THIS WARRANTY ENHANCEMENT PROGRAM IS EXPIRED. I ASK THEM HOW IS EXPIRED, NOBODY TOLD ME ABOUT THIS RECALL OR WARRANTY ENHANCEMENT PROGRAM. I NEED HELP TO RESOLVE THIS SITUATION. SEE ATTACHED DOCUMENTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221174June 19, 2019
ENGINE
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOST POWER, THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED, AND THE VEHICLE STALLED. ALSO, "CHECK HYBRID SYSTEM" APPEARED ON THE INSTRUMENT PANEL. FRED HAAS TOYOTA WORLD (20400 INTERSTATE 45 N, SPRING, TX 77373) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE TEST WAS NOT FREE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220268June 15, 2019
STEERING
MY 2006 HIGHLANDER DROVE JUST FINE. PARKED IN MY USUAL SPOT AND THE NEXT TIME I START IT MY P/S LIGHT IS ON AND I HAVE NO STEERING. I SEARCHED ONLINE AND IT SEEMS TO BE A COMMON PROBLEM FOR IT TO JUST QUIT WORKING ON PEOPLE. I'M CURIOUS AS TO WHY THIS ISSUE HASN'T BEEN ADDRESSED BY TOYOTA YET. THANK GOD I WASN'T DRIVING LIKE OTHERS WERE WHEN IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217854June 4, 2019
SERVICE BRAKES
I HAVE HAD TO REPLACE THE BRAKE ACTUATOR ON MY 2006 TOYOTA HIGHLANDER HYBRID 3 TIMES SINCE 2014. REPLACING THIS PART IS A $2500 - $3000 REPAIR. THE FIRST TIME, WE PAID OUT OF POCKET. THE SECOND TIME, I WAS TOLD I WOULD HAVE TO PAY OUT OF POCKET AND I DECLINED. PARKED THE VEHICLE FOR ABOUT A YEAR AND THEN RECEIVED NOTICE FROM TOYOTA THAT THE PART WAS BEING OFFERED AN EXTENDED WARRANTY UNDER LETTER ZG1. AT THAT POINT, I HAD THE PART REPLACED UNDER THE EXTENDED WARRANTY. NOW THE PART HAS FAILED AGAIN. THIS IS A VERY SERIOUS ISSUE AS IT CONTROLS THE ABS BRAKING SYSTEM AND FAILURE CAN HAVE DEVASTATING CONSEQUENCES. I THINK TOYOTA RECOGNIZED THE ISSUE, MADE ADJUSTMENTS, BUT DID NOT MAKE PROPER ADJUSTMENTS AND STILL HAS ISSUES WITH THIS PART. PARTICULARLY - THIS ISSUE MAY BE RELATED TO THE FACT THAT THE HYBRID VEHICLES RELY ON THE BRAKING SYSTEM TO REGENERATE THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206072May 7, 2019
SERVICE BRAKES
WHILE ATTEMPTING TO MAKE A STOP AT AN INTERSECTION DURING CITY DRIVING THE BRAKE PEDAL BECAME VERY HARD TO PRESS DOWN AND SEVERAL WARNING LIGHTS CAME ON MY VEHICLE DASHBOARD. AT FIRST, THE PROBLEM WAS INTERMITTENT BUT PROGRESSIVELY GOT WORST OVER CONTINUED DRIVING. I TOOK MY VEHICLE TO MY LOCAL TOYOTA DEALER FOR INSPECTION. THE SERVICE MANAGER INFORMED ME THAT I HAD A PROBLEM WITH THE ABS BRAKE SYSTEM MODULE AND THE REPAIR WAS ABOUT $2,600.00. I PARKED THE VEHICLE BECAUSE IT WAS NO LONGER SAFE TO DRIVE AND TO MANY CLOSE CALLS. LATER I FOUND OUT THAT THIS 2006 TOYOTA HIGHLANDER HYBRID AND SEVERAL PROCEEDING MODEL YEARS HAD A VERY EXTENSIVE CONSUMER COMPLAINT NUMBER FOR THIS VERY SAME ABS BRAKE SYSTEM CONCERN. I CONTACTED THE SERVICE MANAGER AT THE SAME LOCAL TOYOTA DEALERSHIP ABOUT A WARRANTY AT WHICH TIME THE SERVICE MANAGER INFORMED ME THAT MY WARRANTY EXPIRED WHICH I NEVER WAS INFORMED. IT SEEMS TO ME PERSONALLY THIS IS HOW THE AIR BAG SAFETY PROBLEM WAS OVER LOOKED ON THESE VEHICLES UNTIL CONSUMERS LOST THEIR LIVES ON FAULTY CONSUMER PRODUCTS THAT GOT PROGRESSIVELY WORST OVER TIME. SEVERAL OF THE OTHER IMPORT MANUFACTURE HAVE OFFERED RECALLS ON THE VERY SAME ABS SYSTEM BRAKE CONCERN. TOYOTA HAS YET TO OFFER A RECALL SEVERAL MODEL YEARS INTO THIS SAFETY CONCERN WITH THE ABS BRAKE SYSTEM. IF WE AS CONSUMERS CAN'T STOP OUR VEHICLES WHILE DRIVING ON THE CITY STREETS OR HIGHWAYS ACCIDENTS HAPPEN AND PEOPLE DIE. THIS SAFETY CONCERN HAS GONE ON LONG ENOUGH WITH THOUSANDS OF COMPLAINTS OVER THE YEARS FOR THE SAME ABS BRAKE SYSTEM CONCERN. THERE MUST BE A MUCH BETTER JOB AT PROTECTING THE CONSUMER SAFETY FROM CONTINUED SAFETY CONCERNS NOT BEING ADDRESSED BY TOYOTA. ALL THE OTHER IMPORT MANUFACTURES HAVE STEP UP WITH RECALLS, WHATS TAKING TOYOTA MANUFACTURES SO LONG AFTER YEARS OF THE SAME SAFETY CONCERNS. PLEASE HELP US WITH THIS ABS BRAKE SYSTEM CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202900April 22, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I PURCHASED THE VEHICLE USED IN AUGUST 2018. IN JANUARY, WARNING LIGHTS INDICATED A 'VSC SYSTEM' PROBLEM. THE EVENT OCCURRED WHILE I WAS DRIVING. I RESEARCHED CAR REPAIR WEBSITES AND FORUMS, AND DISCOVERED THAT THIS IS OFTEN A SIMPLE PROBLEM WITH A SENSOR FOR THE FUEL DOOR, OR A LINKAGE IN THE ACCELERATOR ASSEMBLY. I FOLLOWED INSTRUCTIONS, AND THE LIGHT TURNED OFF. OVER THE PAST SIX WEEKS, THE LIGHTS HAVE RETURNED, USUALLY IN ASSOCIATION WITH REFUELING THE VEHICLE. I TOOK THE VEHICLE TO A DEALER TODAY, AND WAS INFORMED THAT AN ABS ACTUATOR WAS FAILING. THE PART IS $1700 FROM TOYOTA, WITH LABOR TOTALING $600. FURTHER RESEARCH REVEALED THE PROBLEM WAS WIDESPREAD, BUT THE ONLY REMEDY WAS A 'WARRANTY ENHANCEMENT' THAT HAS ALREADY EXPIRED. I CANNOT AFFORD THIS REPAIR, AND I WAS NOT INFORMED OF THIS ISSUE AT PURCHASE. BECAUSE THIS ISSUE WAS CRITICAL FOR VEHICLE SAFETY, I FELT THE NEED TO ALERT THE NHTSA TO A CONTINUING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195573April 11, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE BRAKE ACTUATOR PUMP FAILED AND WAS REPLACE UNDER THE WARRANTEE EXTENSION ZG1. THE REPLACEMENT BRAKE ACTUATOR PUMP FAILED BUT TOYOTA WILL NOT COVER IT. IT IS A VERY EXPENSIVE DEFECTIVE PART. WHEN THE PART FAILS MANY SYSTEMS ARE IMPACTED ESPECIALLY THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194517April 8, 2019
AIR BAGS
MY 2006 TOYOTA HIGHLANDER'S AIRBAGS DID NOT DEPLOY IN ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11192100March 28, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHEN IS THERE GOING TO BE A RECALL FOR THE POWER WINDOWS??? THERE WAS A RECALL FOR 2007 HIGHLANDERS- IN 2012, 2 MONTHS BEFORE I COMPLAINED TO TOYOTA, THEY HAD NO COMPLAINTS !!THIS IS A SAFETY HAZARD, THERE ARE SOOO MANY COMPLAINTS. I CURRENTLY HAVE 2 WINDOWS THAT DON'T WORK,THEY WERE STUCK IN THE DOWN POSITION, BOTH OF THE MOTORS HAVE BEEN DISCONNECTED. THE 3RD WINDOW WORKS WHEN IT WANTS TO. MY CAR CURRENTLY HAS @ 88,000 MILES. THE VISORS DON'T STAY UP, ANOTHER SAFETY HAZARD !!! ALSO WAY TOO MANY COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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