Toyota Highlander Complaints (2001)

137 consumer complaints on file.

#10177126December 27, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* - THE CONTACTWAS DISAPPOINTED BECAUSE SHE TOOK VEHICLE TO THE DEALERSHIP AND THEY DIDN'T WANT TO REPAIR IT BASED ON NHTSA RECALL CAMPAIGN ID NUMBER : 04V181000. THE DEALERSHIP STATED THAT SHE DIDN'T HAVE AN APPOINTMENT, AND THATWAS THE REASON WHY SHE COULDN'T RECEIVE SERVICE ON 12-27-06. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173807November 19, 2006
VISIBILITY
THE SUN VISOR ON THE DRIVER'S SIDE WILL NOT STAY UP WHEN PLACED IN THE POSITION TO BLOCK THE SUN COMING INTO THE WINDSHIELD. IT DROPS DOWN INTO THE STRAIGHT DOWN POSITION WHICH BLOCKS MOST OF THE VIEW THROUGH THE WINDSHIELD. WE CAN'T USE THE VISOR TO BLOCK THE SUN, SO WE HAVE TO DRIVE WITH IT SHINING INTO OUR EYES. IT ISN'T SAFE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173304November 13, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WIFE COMPLAINED OF INTERMITTENT GAS SMELL IN 2001 TOYOTA HIGHLANDER,V-6/AWD, FOR 2-3 WEEKS. I CHECKED IT MORE THAN ONCE FOR LEAKING UNDER HOOD AND UNDER FRONT OF ENGINE; COULD NOT FIND SOURCE. ON 10/27/06 I STARTED CAR FOR 2-3 MINUTES TO POSITION IN FRONT OF GARAGE TO INSTALL FRONT BRAKE PADS. SHUT OFF AND STARTED TO JACK WHEN I NOTICED GAS DRIPS ON CEMENT, COMING FROM ABOVE FRONT DIFFERENTIAL AND DRIPPING DOWN & OFF STILL FAIRLY COOL EXHAUST PIPE REAR BANK OF V-6 . STARTED ENGINE AGAIN, CHECKED FOR LEAKS; NOTHING DETECTED. TOLD MY WIFE IT WAS INTERMITTENT, I FINALLY SAW LEAK EVIDENCE & FOR HER TO TAKE TO DEALER TO FIND THE LEAK; IT WAS ENOUGH TO BE DANGEROUS. SHE DIDN'T GET IN ON MONDAY 10/30/06 & WAS GOING TO DROP OFF ON WAY HOME 10/31/06 WHEN SMELL GOT VERY BAD AND IT DIDN'T RUN WELL. SHE BARELY GOT IT TO DEALER AND SERVICE WRITER TOLD HER TO TURN IT OFF IMMEDIATELY WHEN HE SMELLED SO MUCH GASOLINE LEAKAGE. DEALER FOUND FUEL "DAMPENER" LEAKING & REPLACED AT 52,980 MILES. I ASKED FOR POSSESSION OF FAILED PART; DAMPER- P/N 233270-62011. IT FITS IN MY CLOSED HAND, COST $97 & THEY SAID IT WOULD TAKE A LOT OF WORK TO REPLACE. CHARGE WAS $426.00 BUT WAS LOWERED TO $310 WHEN WIFE REMINDED THEM THAT THEY BETTER HAVE SAVED THE REMOVED PART AS I WANTED THE FAILED PART TO EXAMINE. WITH FAILED PART, I CHECKED WHERE IT WAS LOCATED AND THAT I COULD HAVE REPLACED IT MYSELF, WITHOUT REMOVING ANYTHING TO GET AT DAMPER, WITHIN 10 MINUTES. CHECKED FOR PRICE & AVAILABILITY OF PART WITH ANOTHER LOCAL TOYOTA DEALER; PARTS MAN SAID "AH, THE OLD GASOLINE SMELL IN THE CABIN PROBLEM." SAID HE SELLS THEM FAIRLY REGULARLY. LIST WAS ONLY $80 -$85, I COULD GET OVER-THE-COUNTER FOR $65 (PART PROBABLY ONLY $10 TO MAKE). MAY BE ROOT-CAUSE OF ODI #10089800 REPORT OF ENGINE CATCHING-ON-FIRE WHILE DRIVING. SURPRISED THERE HAVEN'T BEEN REPORTS OF MORE FIRES ON HIGHLANDERS AND CAMRYS WHICH THIS ENGINE/DRIVETRAIN IS COMMON WITH. ACTUAL FAILURE RATE & FIRE RISK SHOULD BE EVALUATED BY TOYOTA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171242October 18, 2006
CHILD SEAT
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON A STREET WITH AN INFANT SEAT RESTRAINED WITH THE LAP AND SHOULDER BELT IN THE REAR, THE CHILD SAFETY SEAT COMPLETELY FLIPPED OVER WITH THE INFANT INSIDE. ALTHOUGH THIS HAPPENED WITHOUT WARNING, NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS NOT ALERTED. THE INFANT SEAT WAS A GRACO, SNUG RIDE, MODEL # 8643DDH2, DATE OF MANUFACTURE 12-03-2005. UPDATED 11/9/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163031July 21, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2001 TOYOTA HIGHLANDER, 85000 MILES. 3 WEEKS AGO THE TRANSMISSION FAILED. I CALLED THE TOYOTA DEALERSHIP AND WAS TOLD THEY COULD NOT HELP ME. I HAD A TRANSMISSION SHOP REBUILD THE TRANSMISSION AND WHEN TAKING IT APART, THEY FOUND 4 PLANETARY GEARS THAT HAD SUSTAINED RANDOM BREAKING AND CHIPPING. THIS APPEARS TO BE A QUALITY ISSUE. I HAVE REPORTED THIS TO TOYOTA AT CORPORATE AND DEALERSHIP LEVELS AND REQUESTED I BE INFORMED OF ANY SECRET WARRANTIES THAT EXIST TO COVER THIS EXPENSE. I HAVE NOT YET RECEIVED A RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161755July 7, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED, WHILE DRIVING 55 MPH A NOISE WAS HEARD COMING FROM THE ENGINE. THE VEHICLE WAS MANEUVERED OFF THE ROAD WHERE IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE. THE VEHICLE WAS TAKEN INTO THE DEALER ONCE BEFORE FOR THIS PROBLEM AND THE ENGINE WAS CLEANED. THE MANUFACTURER HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161223July 2, 2006
VISIBILITY
DRIVER'S SIDE SUN VISOR WON'T STAY UP. DROPS DOWN, BLOCKING VIEW WHEN BRAKES ARE APPLIED. OTHER THAN REGULAR USE, NO OTHER ROOT CAUSE IDENTIFIED FOR FAILURE. *JB REPLACEMENT VISOR IS AVAILABLE FOR $600
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151204February 25, 2006
ENGINE AND ENGINE COOLING:ENGINE
OXYGEN SENSOR FAILED (CAUSED CHECK ENGINE LIGHT TO GO ON), WITHIN 24 HOURS OF HAVING IT REPLACED CHECK ENGINE LIGHT WENT ON AGAIN AND A SECOND OXYGEN SENSOR HAD FAILED,WHICH ALSO HAD TO BE REPLACED. CHECK ENGINE LIGHT IS ON AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135304September 4, 2005
TIRES:TREAD/BELT
ON SEPTEMBER 3RD 2005 AT 11:30 PM WHILE TRAVELING AT APPROXIMATELY 75 MPH ON INTERSTATE 5 -15 MILES SOUTH OF SACRAMENTO CALIFORNIA I EXPERIENCED A CATASTROPHIC FAILURE (SIDEWALL BLOWOUT SEPARATION OF SIDEWALL FROM TREAD) ON ONE OF MY REAR BRIDGESTONE P22570S16 BSDLRAPT30 DUELER AT TIRES. THIS TIRE HAD LESS THAN 13,000 MILES ON IT AND WAS INFLATED TO 32 PSI. THE RODE-WAY SURFACE WAS IN GOOD CONDITION. ON SUNDAY SEPTEMBER 4TH 2005 I WENT TO SEARS WHERE I PURCHASED THE SET OF FOUR TIRES TO HAVE THE DAMAGED ONE REPLACED. UPON EXAMINATION OF THE REMAINING THREE TIRES FOR SIDEWALL DAMAGE AND IN DISCUSSIONS WITH THE INSTALLATION TECHNICIAN I DECIDED THAT BECAUSE OF THIS INCIDENT AND A STATEMENT BY THE TECH THAT THIS IS A COMMON OCCURRENCE WITH THIS TIRE, I REPLACED ALL FOUR WITH ANOTHER BRAND. SEARS OFFERED TO GIVE ME FULL CREDIT FOR TWO FOR THE FOUR TIRES TOWARDS THE PURCHASE OF ANOTHER BRAND OF TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134167August 25, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
INCREASED PEDAL STROKE LENGTHEN THE STOPPING DISTANCE. SAW IN YOUR WEBSITE A RECALL FOR IT. TOOK IT TO DEALER THEY DON'T HAVE IT IN THE SYSTEM SO THEY WON'T FIX THE PROBLEM. THEY LOOKED UP THE VIN# YOUR WEBSITE WON'T SPECIFY VIN#, ONLY SPECIFY'S YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133084August 16, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PURCHASED THE VEHICLE USED AT ABOUT 42,000 MILES. IT BURNED OIL (1 QUART PER 1,000 MILES) FROM THE FIRST DAY I HAD IT. THE TOYOTA DEALERSHIP HAS BEEN MONITORING THE OIL EVERY 1,000 MILES FOR ABOUT 6 MONTHS AND AGREED IT HAS A PROBLEM BUT IT WILL COST ME $2,600 FOR THEM TO TEAR DOWN THE ENGINE TO SEE IF THEY CAN FIND OUT WHAT'S WRONG. THEY REPORT THERE IS "SLUDGE" IN THE ENGINE AND I SHOULD HAVE CHANGED THE OIL MORE OFTEN. THEY WON'T DETERMINE A PROBLEM OR DO ANYTHING ELSE FOR FREE EVEN THOUGH THEY SAY I DO HAVE A PROBLEM AND THEY KNOW THE WARRANTY IS UP IN ABOUT 2,500 MORE MILES WHICH SHOULD COVER THE ENGINE AND DRIVETRAIN. PLEASE HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096960November 22, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE CONSUMER STRUCK AN UNIDENTIFIED ROAD DEBRIS. THE FUEL TANK HAD TO BE REPLACED. *NM *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098738November 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 TOYOTA HIGHLANDER, V6 ENGINE, AUTO TRANSMISSION. THERE IS A DEFINITE HESITATION/LAG/DELAY IN SHIFTING AND ACCELERATION. THIS CONDITION HAPPENS ALMOST ALL OF THE TIME AND CREATES A REAL SAFETY CONCERN. MODERATE ACCELERATION WILL PRODUCE THIS CONDITION. TOYOTA IS AWARE OF THIS CONDITION BUT IS DOING NOTHING TO CORRECT IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093714October 6, 2004
STRUCTURE:BODY
FRONT MUD GUARDS TORN AT MOUNTING BOLTS. NOTHING WAS DONE TO DAMAGE THE ITEMS. DEALER STATES THIS IS NORMAL WEAR AND TEAR. VEHICLE ONLY HAS 28000 MILES. NOTE: DEALER WENT AHEAD AND REPLACED MUDGUARD AT THEIR EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093715October 6, 2004
STRUCTURE:BODY:DOOR
GASKET BEHIND REAR HATCH LOGO/KEYHOLE GARNISH IS PROTRUDING. DEALER REPLACED UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093716October 6, 2004
VISIBILITY:REAR WINDOW WIPER/WASHER
REAR WINDSHIELD WIPER CHATTERS ACROSS REAR WINDOW. IMPOSSIBLE TO CLEAN WINDOW. DEALER REPLACED UNDER WARRANTY. (ENTIRE ARM ASSEMBLY). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089800August 26, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 60 MPH. SUDDENLY THE VEHICLE SLOWED DOWN THE SPEED, AT THE SAME CONSUMER HEARD A NOISE COMING FROM THE ENGINE. AS A RESULT, ENGINE CAUGHT ON FIRE. VEHICLE WAS TOWED TO THE DEALERSHIP, AND MECHANIC DETERMINED THE NEED TO INSTALL A NEW ENGINE. HOWEVER, WARRANTY EXPIRED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10083225August 20, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER PULLING OFF THE ROAD ONTO A SIDE STREET CONSUMER HEARD A STRANGE NOISE FROM UNDER THE HOOD. UPON MERGING BACK ONTO THE ROAD STEERING WHEEL BECAME DIFFICULT TO MANEUVER. VEHICLE LOST POWER STEERING. ON THE WAY TO THE DEALERSHIP, SMOKE STARTED COMING FROM UNDER THE HOOD, FOLLOWED BY A LOUD POPPING NOISE AFTER DRIVING FOR LESS THAN A BLOCK. CONSUMER THEN PULLED INTO PARKING LOT. THE SMOKE BECAME WORSE. THE CONSUMER POPPED THE HOOD AND NOTICED FLAMES COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED. WHEN THEY ARRIVED THE ENTIRE ENGINE WAS ON FIRE. VEHICLE WAS TOWED TO THE BODY SHOP. THE SERVICE MAN AND THE FIREMAN INDICATED THAT THE VEHICLE WAS TOTALED. A FIRE REPORT WAS FILED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10079760July 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, STRUCTURE:BODY:DOOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
FREQUENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED THE PEDAL WENT TO THE FLOOR, WHICH CAUSED THE BRAKES NOT TO STOP IMMEDIATELY IN A PANIC OR EMERGENCY SITUATION. DEALERSHIP INDICATED THAT THIS WAS NORMAL FOR THE BRAKE SYSTEM FOR THIS VEHICLE. THREE DIFFERENT MECHANICS INSPECTED THE BRAKE SYSTEM, AND DETERMINED THAT THE MASTER CYLINDER WAS NOT FUNCTIONING CORRECTLY. THE MASTER CYLINDER NEEDED TO BE CONSTANTLY REPLENISHED WITH BRAKE FLUID. ALSO, THE BRAKE SYSTEM HAD TO BE BLED BECAUSE AIR GOT IN IT. DEALERSHIP INDICATED THAT THE BRAKE SYSTEM WAS DESIGNED FOR A PASSENGER VEHICLE AND NOT AN SUV. *AK REPAIRS WERE ALSO PERFORMED ON VEHICLE DUE TO PREMATURE WEAR ON PADS AND ROTORS, AND ON VEHICLE'S FRONT DOOR WEATHER STRIPPING DUE TO PREMATURE WEAR. *LA RECALL#01V228000. THE BRAKE PROBLEM HAD BEEN A PROBLEM SINCE PURCHASE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081741July 12, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING AT 10 MPH AND MOVING INTO A PARKING SPACE VEHICLE ACCELERATED AND SURGED AHEAD. THERE WERE NO INJURIES OR A COLLISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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