Toyota Highlander Complaints (2019)

514 consumer complaints on file.

#11622318October 28, 2024
UNKNOWN OR OTHER
There is a very loud feedback noise through speakers intermittently when start and the red and green lights at the SOS button flash multiple times. The noise is loud enough to damage hearing of an adult or child.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620847October 20, 2024
UNKNOWN OR OTHER
When I start my car it makes an ear piercing screeching noise. It doesn’t happen everytime but I never know when it is going to happen. I took it to a dealer and 5 guys said they never heard of it. If you look online numerous people have this complaint with out any recalls. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620783October 19, 2024
POWER TRAIN
ur transmission went out with only 96K miles on it, We were told that it could break down at any time leaving us stranded. there are may forums and people experiencing this issue. It was inspected by the dealer, and they confirmed that the transmission was needing to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620194October 16, 2024
ELECTRICAL SYSTEM
Upon starting the Highlander, there is a very loud screeching/feedback noise through the speakers- it appears to be coming from the DCM as described y a Toyota representative. . This happens upon stating the car at least once a day and frequency is increasing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619777October 15, 2024
POWER TRAIN
These Toyota highlanders had a whine noise in the transmissions that Toyota ended up taking care of in previous years. They said the problem was fixed in 2019 and newer. This problem has not been fixed as there are numerous confirmed cases of the exact problem with later models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619263October 11, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Extremely loud high pitched noise when the vehicle starts. The problem began early October 2024 and has continued. It happens every time the car turns on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618967October 9, 2024
UNKNOWN OR OTHER
I purchased a 2019 Highlander Platinum Limited a few weeks ago and it started making an incredibly loud feedback sound from the speakers every 10-15 times I start the vehicle. I do not have a subscription but I currently have a free trial thru sirusXM radio (not sure if this has anything to do with it or not). The loud beeping noise at startup is EXTREMELY loud causing my right ear to ring. Luckily I do not have small children in the car to experience this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618405October 7, 2024
POWER TRAIN, ENGINE
The contact owns a 2019 Toyota Highlander. The contact stated that recently while driving at speeds above 40 MPH, there was a whining sound coming from the engine compartment. The cause of the sound was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615799September 21, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Was stuck in traffic on a highway for about 25 minutes going 0 miles per hour because of an accident about 5 miles away. Then the traffic started to clear and began driving on the road again. About five minutes later, the vehicle lost full drive abilities and the check engine light came on, traction control light on, brake light was on, ABS light was on, stability control warning light on, and then on the info screen the vehicle stated, "Hybrid System Malfunction Stop in a Safe Place, See Owner's Manual", screen then showed within 2-seconds, "Pre-Collision System Malfunction Visit Your Dealer", then in about 2 additional seconds later the info screen stated, "Check Engine Visit Your Dealer", then most every waring light turned on, and there was no power for drive with either hybrid or gasoline engine. The vehicle basically came to a sudden halt in the middle of traffic with steering wheel locked and no control. Had to get police involved and a tow to get off the road. Had vehicle towed to a local toyota dealership and they do not open until Monday at 9am. This incident occurred on Saturday around 3pm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613943September 11, 2024
POWER TRAIN
Dealership stated that whining sound from transmission is irreparable and must be replaced. It is unsafe to drive and the dealer confirmed the noise. This is a known, common issue with the CVT Transmissions, but they are not willing to replace it due to being more than 60 months past the manufacture date, but under 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611234August 27, 2024
FUEL/PROPULSION SYSTEM
Vehicle just turned 12,000 miles. When fueling the vehicle gas gauge does not read correctly. This may cause an unexpected loss of control and accident if out of gas when driving. Vehicle has not yet been to the dealer for repair but going soon. As far as I can determine there are no warning lamps for a faulty fuel gauge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609992August 21, 2024
POWER TRAIN, ENGINE
Approximately at 56,000 miles I began having trouble with a whining noise along with rough, delayed, or sudden shifting, lack of acceleration from a stop and shuddering. I had taken it in for an oil change and explained some of my complaints. They stated they didn't hear any whining noises (so they say) after completing the oil/fluid change. The service department said if it continues to come back and they stated that they haven't had any complaints about the whining noise with Toyota. I got "service engine light" and took it to the dealer which they said was a sensor for AWD. I paid to have it replaced and 2 days later the exact code came back up. Took it back into the Toyota dealership stating the same code came on but, to date, the dealer has been unable to correct the problem because they say it's the transmission that needs replacing which will cost over 8,500.00! My truck only has 119k miles and should be good to go for at minimum of 100k miles more with no major issues!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608736August 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Toyota Highlander. The contact stated that while driving approximately 65 MPH the vehicle began to loose automotive power and stalled. During the incident, several warning messages were activated which included the check engine light and the ABS warning. While inspecting the vehicle smoke and fire began to stream from under the engine hood and moments later the frontend of the vehicle became engulfed in flames. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed and later towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 96,200.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11606491August 5, 2024
VEHICLE SPEED CONTROL, POWER TRAIN
The contact owns a 2019 Toyota Highlander. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated and was sluggish while responding. There was an abnormal humming noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the transmission was replaced, but the failure recurred. While driving 71 MPH and merging into traffic while accelerating, the vehicle failed to respond. The contact was able to veer to the shoulder. The vehicle was taken back to the local dealer; however, the dealer was unable to duplicate the failure. There were no fault codes retrieved. The mechanic at the dealer reported that during the test drive, there was hesitation while downshifting. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604144July 23, 2024
UNKNOWN OR OTHER
While driving the car on the highway with no other cars in the immediate area it sounded like there was an explosion on the roof. The glass sun roof spontaneously exploded. Small pieces of glass were everywhere. I was able to pull over to a parking lot. There could have been a serious accident or injury as this event caused me to swerve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603351July 19, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2019 Toyota Highlander. The contact stated while driving 50 MPH, the moonroof glass suddenly shattered, raining glass down on the occupants inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602887July 17, 2024
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2019 Toyota Highlander. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the crankshaft sensor. The contact was informed that the crankshaft sensor needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602622July 16, 2024
SEATS:FRONT ASSEMBLY:RECLINER
The contact owns a 2019 Toyota Highlander. The contact stated that while adjusting the driver's seat, the control was making an abnormal buzzing sound. The contact stated that the seat was not moving forward or backward, and the seat back was not moving forward or reclining as needed. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the seat motor needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601447July 12, 2024
POWER TRAIN
Transmission failed at 97,500 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601627July 12, 2024
POWER TRAIN
Transmission Failed at 65,000. Yes, inspection available upon request. Safety is when my family with little children are in the car, and erratic shifting takes place while traveling at high rates of speed. Car has not broken down, but was told by dealer that it could "run for ever or break down tomorrow" Issue for me is that it is VERY apparent through multiple resources that Toyota clearly is aware of this issue. Recalled in 2017, and 2018.....but looks like most is happening with the 2019 with no accountability on their part. Power train warranty expires at 60,000 miles....yet 75% of reported issues are in between $60,000-$70,000 with Toyota offering ZERO assistance or taking any responsibility or action. No warnings on the dash, no lights. Either loud noise, high rev RPM, or sudden erratic shifting. Just Toyota....saying "yeah we know about it, but still not helping with it, not extending the warranty, and just leaving you with a $8,000-$10,000 bill or continue with a ticking time bomb. Negligence is a safety issue. A big one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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