Toyota Highlander Complaints (2019)

514 consumer complaints on file.

#11655388April 18, 2025
ENGINE, POWER TRAIN
Needs transmission at 90,000 miles - original owner - well maintained car- manufacture defect according to dealer According to various websites other 2019 Toyota Highlanders have had similar issues Had 2009 Highlander that lasted til almost 200,000 with no Issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654192April 11, 2025
UNKNOWN OR OTHER
Transmission failure; See attached Customer Support Program Bulletin No. POL19-04 [XXX] (for 2018 Highlanders). My vehicle is a 2019, same body style, same transmission type, etc. Toyota dealership diagnosed my vehicle today and confirmed that the issue is the same as listed in the bulletin. I filed a case with Toyota (corporate). I have located thousands of other customers online reporting the same issue as described in this bulletin. I'm requesting that Toyota modify the bulletin or create a specific one for 2019. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654210April 11, 2025
POWER TRAIN
We have noticed a whinning noise as we accelerate the vehicle. Doing some investigation online I came across a lot of threads with the same issue. Seems to be the transmission. Reached out to a Toyota tech friend and he mentioned it is the transmission. They have had several Highlanders and Camry with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652730April 4, 2025
POWER TRAIN
The contact owns a 2019 Toyota Highlander. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal whining sound. No warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. No further information was available. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651033March 27, 2025
POWER TRAIN
The contact owns a 2019 Toyota Highlander. The contact stated that while driving at various speeds, there was a whining sound coming from the transmission while accelerating. The contact stated that over time, the whining sound became louder, and the vehicle later had transmission shifting malfunctions. The vehicle was taken to the local dealer, who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649195March 19, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Toyota Highlander Hybrid. The contact stated that while driving at various speeds, there was an oil leak coming from the upper oil pan. No warning light was illuminated. The vehicle was taken to a local dealer, where the dealer attempted to repair the leak with a seal. The failure reoccurred. The vehicle was taken back to the same local dealer where an oil pan bolt was replaced; however, the failure persisted. The manufacturer was contacted. The vehicle was taken to another local dealer, Nalley Toyota of Roswell (11130 Alpharetta Hwy, Roswell, GA 30076), and was repaired, and the gaskets were sealed to the upper and lower oil pan. The vehicle was repaired; however, the failure persisted. The vehicle was taken back and remained with a second local dealer for additional repairs. The failure mileage was approximately 3,033.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646551March 5, 2025
POWER TRAIN
My 2019 Toyota Highlander with 56K miles has a whining noise whenever the accelerator is pressed. The noise stops when you release the gas pedal. This was confirmed by my Toyota dealership service department. The transmission does need to be replace. They said this is a common problem with this vehicle and yet there has been no recall. Fortunately my vehicle is still under warranty. I found manner similar complaints about this transmission on the Toyota Highlander Forum. I don't understand why there has not been a recall. Going forward I am also concerned that the replacement transmission could very well have the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646555March 5, 2025
POWER TRAIN
My 2019 Toyota Highlander with 56k miles has a whining noise whenever the accelerator is pressed down. The noise stops when you release the accelerator. This was confirmed by my Toyota dealership service department. They informed me the transmission needed to be replaced. They said this is a common problem with this vehicle but yet there has not been a recall. Cost of replacement is around $8000. Fortunately for me my vehicle is still under warranty. I found many similar complaints about the transmission on the Toyota Highlander Forum. I don't understand why there has not been a recall. Going forward I am concerned that the replacement transmission could very well have the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646013March 3, 2025
AIR BAGS
The contact owned a 2019 Toyota Highlander. The contact stated that while his wife was driving at low speeds in a parking area, she briefly lost control only coming to a stop after colliding with a light pole. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact and his wife were both transported to an area hospital by EMT. The driver was treated for injuries to her left hand and thumb, and the contact was treated for non-descript injuries to his head, face, and chest trauma. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V865000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The contact was informed that the manufacturer intended to inspect the vehicle but had yet to receive an update. The failure mileage was 41,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11645424February 27, 2025
POWER TRAIN
The CPO vehicle was purchased at 60k miles 11/5/2024. The vehicle started bogging down accelerating from a stop, while pulling into traffic, and decelerating randomly at 62k. The vehicle went in to the dealership at 64.5k on 2/20/2025 where they stated the transmission needed replacing due to a transmission whine and incorrect acceleration/deceleration. Toyota corporate will not acknowledge the dangerous problem with the UA80 transmission that 1000's of customers are having. This transmission is in many models with similar issues from 2017-2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644039February 20, 2025
UNKNOWN OR OTHER
The SOS speaker squeals very loudly when starting the vehicle about 7 out of 10 times and is available for inspection. Problem is known by Toyota. [XXX] No. No warning indication or messages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643789February 19, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
[XXX] Dear staff there are other people complaining of ENGINE MISFIRE also [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643457February 18, 2025
ENGINE, UNKNOWN OR OTHER
2GR engine family in general used in Toyota and Lexus, may have a MANUFACTURING defect as per google about the 2GR-FE engine subtype Yes, the Toyota 2GR-FE engine, a 3.5L V6 found in many Toyota and Lexus models, is known to have a recurring issue with head gasket leaks, particularly where coolant leaks externally from the engine block due to corrosion around the cylinder head where the coolant port is located; this is considered a common problem with this engine type. Key points about the 2GR head gasket issue: Leak location: Coolant typically leaks outside of the engine block, visible as stains on the block surface, rather than internally into the combustion chambers. Cause: Corrosion around the cylinder head near the coolant port, often exacerbated by road salt and old, acidic coolant. Prevention: Regularly changing coolant and occasionally hosing down the engine block, especially if you live in a region with heavy winter road salt. Repair: Replacing the head gasket usually requires removing the engine, making it a major repair job. So TOYOTA should be held liable for REPAIR COSTS and LABOR as well as the PAIN and SUFFERING a consumer has to go through, seeing all the drama of the TOYOTA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643301February 18, 2025
POWER TRAIN
My Highlander transmission has an internal failure. The Toyota dealership declared “transmission has internal failure quote. I am afraid to drive it due to it breaking down on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643328February 18, 2025
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
Dear Staff, after SEVERAL payments made for DIAGNOSTICS i feel like I should commit suicide maybe because of this TOYOTA I can not afford to pay DIAGNOSTICS every single day to HEAR the SAME STORY over and over I understand there is a ENGINE CHECK LIGHT, I need it repaired PLEASE instead of having to pay DIAGNOSTIC FEES which ADVANCE AUTOPARTS doesnt even charge and TOYOTA takes $172 DIAGNOSTIC FEES when they can not even themselves RULE OUT the PROBLEM in their ENGINEERING or MANUFACTURING PLEASE look out for similar issues, ENGINE problems in 2GR-FKS engines as more people experiencing issues will CONFIRM its TOYOTA's fault They should either shut down their manufacturing in Japan or BRING BACK the STANDARDS of JAPANESE AUTOMOTIVES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643065February 17, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
ENGINE CHECK LIGHT coming on constantly Cylinder 3 misfire reported under DIAGNOSTICS of ADVANCE AUTOPARTS 500 Rte 291, Lee's Summit, MO 64063 another workshop said NO MISFIRE however now it says Engine Misfire 1, 3, 5, 6 4 cylinders misfiring as per diagnostic on 02/15/2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641791February 10, 2025
SERVICE BRAKES
While at a stop sign fully stopped the car rolled forward on several occasions. My warranty had just expired a month prior. My car has always been maintained and maintenanced. I was stuck paying a lot of money and no car should be moving when you have your foot on the brake. The dealership said master cylinder/ brake booster went out.their is a recall on the hybrid for the same exact thing but not my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640355February 3, 2025
POWER TRAIN
The contact owns a 2019 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering, prompting the contact to pull over to the shoulder of the roadway where the failure persisted. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639161January 28, 2025
AIR BAGS
A safety alert popped up on my dash regarding an airbag malfunction. This would be similar to other recalled models of my vehicle but for some reason my vin is not on that recall. This is a huge safety concern for me and my family and looking to have our vin added to the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638313January 24, 2025
POWER TRAIN
The contact owns a 2019 Toyota Highlander. The contact stated that while driving at various speeds, there was an abnormal burning oil odor coming from the vehicle. The vehicle was taken to an independent mechanic, who informed the contact that the failure was related to the transmission. The mechanic referred the contact to a certified transmission mechanic. The vehicle was taken to Leon's Transmission Services, where diagnostic trouble codes indicating an internal transmission pump failure were retrieved. The vehicle was then taken to Integrity Transmission & Auto Repair, where the same assessment was made, and the mechanic determined that the transmission needed to be replaced with a used, new, or rebuilt factory transmission. The dealer was contacted for parts and informed the contact that parts were not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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