Toyota Highlander Complaints (2007)

234 consumer complaints on file.

#10306679February 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TOYOTA HIGHLANDER LIMITED [2007] HAS A PROBLEM WITH ACCELERATION. IT IS NOT IN THE CURRENT RECALL. I REPORTED THE PROBLEM 6/5/08. WHEN I AM IN CRUISE CONTROL, THEN BRAKE, THEN PRESS THE CRUISE CONTROL MECHANISM TO RETURN TO CRUISE CONTROL, THE CAR SOMETIMES SURGES AHEAD AT SPEEDS MUCH FASTER THAN THE SET CRUISE CONTROL SPEED. I DO NOT TOUCH THE ACCELERATOR PEDAL AT ALL WHEN THIS HAPPENS. HAS HAPPENED 10 - 15 TIMES. THE CAR CURRENTLY HAS ABOUT 19,500 MILES. THE TOYOTA DEALER WENT ON A TEST DRIVE WITH ME IN JUNE 2008 BUT THE SURGING DID NOT HAPPEN ON THE TEST DRIVE. I MENTIONED IT TO THE DEALER AGAIN BUT SINCE IT WAS NOT HAPPENING AT THE TIME I BROUGHT THE CAR IN FOR SERVICE, I WAS NOT WRITTEN UP. HAS ONLY HAPPENED WHEN I USE CRUISE CONTROL TO RESUME SPEED. ALL INSTANCES HAVE BEEN IN HIGHWAY DRIVING AT HIGHWAY SPEEDS. IT SEEMS ELECTRONIC TO ME. |OCCURRENCE IS ERRATIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305174February 4, 2010
SERVICE BRAKES, HYDRAULIC
WE HAVE A 2007 TOYOTA HIGHLANDER HYBRID THAT IS EXHIBITING THE SAME BRAKING PROBLEMS THAT ARE BEING REPORTED WITH THE PRIUS. WHEN PRESSING THE BRAKES THE CAR BEGINS TO SLOW THEN IT FEELS THAT THE BRAKES MOMENTARILY RELEASE, CAUSING THE CAR TO LURCH FORWARD, BEFORE THEY RE-ENGAGE AND FINISH STOPPING THE CAR. I HAVEN'T NOTICED IF IT HAPPENS MORE OVER BUMPS BUT IT DOES HAPPEN ON A FAIRLY REGULAR BASIS. WE HAVE SPOKEN WITH THE TOYOTA DEALERSHIP ABOUT THIS MULTIPLE TIMES AND EACH TIME HAVE BEEN TOLD THAT IT IS WORKING HOW IT SHOULD AND THE PAUSING IN BRAKING IS CAUSED BY THE ENGINE SWITCHING OVER TO ELECTRIC. THIS CANNOT BE THE PROBLEM AS THE MAJORITY OF THE TIME WHEN THIS HAS HAPPENED THE ENGINE HAS REMAINED ON DURING THE PROBLEM. I WOULD LIKE TO GET THE CURRENT INVESTIGATION EXTENDED TO ENCOMPASS ALL HYBRID MODELS AND NOT JUST THE PRIUS. THE DATE ENTERED BELOW IS THE APPROXIMATE DATE OF THE LAST TIME I NOTICED THIS, HOWEVER IT HAS HAPPENED RELATIVELY REGULARLY SINCE WE HAVE OWNED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305785February 4, 2010
SERVICE BRAKES, ELECTRIC
I HAVE A 2007 TOYOTA HIGHLANDER HYBRID. WHEN COMING TO A STOP FROM LOW SPEEDS, THE CAR OFTEN "SURGES" AND REQUIRES ADDITIONAL BRAKING IN ORDER TO MAKE IT STOP. SINCE THIS IS THE FIRST HYBRID I HAVE OWNED, I THOUGHT IT JUST HAD SOMETHING TO DO WITH THE ELECTRIC/GAS ENGINE SWITCHOVER. WITH ALL OF THE CURRENT NEWS, I'M BEGINNING TO WONDER IF THERE IS A DESIGN FLAW. I HAVE HAD THE CAR SINCE IT WAS NEW AND IT HAS HAD THIS ISSUE SINCE INCEPTION. I HAVE ALWAYS BEEN ABLE TO STOP EVENTUALLY, SO IT HASN'T CAUSED ME ANY MAJOR PROBLEMS. HOWEVER, IT IS AN VERY ODD FEELING. OTHER INDIVIDUALS DRIVING MY VEHICLE HAVE EXPERIENCED THE SAME THING. UNFORTUNATELY, THERE DOESN'T SEEM TO BE ANY CONSISTENT PATTERN TO WHEN THIS OCCURS SO I HAVE NEVER TAKEN IT TO THE DEALER FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304405February 3, 2010
ELECTRICAL SYSTEM
TL-WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE JUMPED THE MEDIAN AND HIT ANOTHER VEHICLE IN ANOTHER PARKING SPACE. THE FAILURE MILES ARE NOT AVAILABLE. THE CURRENT MILES ARE 45,000 MILES. AA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10303487January 31, 2010
SERVICE BRAKES, HYDRAULIC
SINCE THE PURCHASE OF OUR 2007 TOYOTA HIGHLANDER HYBRID WE HAVE HAD BRAKE DECELERATION ISSUES. THE BRAKES SEEM TO OCCASIONALLY SKIP, THEN LURCH FORWARD AS SOON AS THE BRAKING SYSTEM INITIATES. WHILE I HAVE NOT GOTTEN INTO ANY ACCIDENT, I HAVE BECOME ACCUSTOMED TO BRAKING EARLY IN PREPARATION FOR STOPPING. IT HAPPENS AT LOW SPEEDS (BETWEEN 5-45MPH) ALTHOUGH THAT IS WHEN I'M MOST LIKELY TO COME TO A FULL STOP. NOT SURE WHAT WOULD HAPPEN AT FULL HIGHWAY SPEED. CALLED THE DEALERSHIP AND WAS TOLD THAT THIS HAS NOT BEEN REPORTED TO THEM, THOUGH THEY WOULD TAKE A LOOK. AFTER READING POSTS OF IDENTICAL BRAKING ISSUES, AND WITH THE ACCELERATION ISSUES IN CONSIDERATION I FEEL IT BEST TO FILE A COMPLAINT FOR THE SAFETY OF MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297489December 30, 2009
TIRES, TIRES:VALVE
I PURCHASED 4 SUMITOMO TIRES FROM NTB ON WEDNESDAY, 12-15-09. ON FRIDAY, 12-17, JUST 2 DAYS LATER, I PACKED UP FOR A TRIP TO BOSTON FROM DC WITH MY WIFE AND 2 TODDLER CHILDREN FOR A SCHEDULED EVENT THAT I WAS SLATED TO SPEAK AT. BY THE TIME WE REACHED THE NEW JERSEY TURNPIKE, WE PULLED OVER FOR GAS. THE GAS ATTENDANT NOTICED OUR LEFT FRONT TIRE WAS FLAT. THE AUTOSHOP ATTENDANT THERE INFLATED THE TIRE AND ROLLED IT AROUND IN WATER BUT COULD NOT FIND A LEAK. THEY TOLD ME TO DRIVE A LITTLE LONGER AND SEE IF I STILL HAVE A PROBLEM. I PULLED OVER LATER AND SAW NO PROBLEMS, BUT I NOTICED THE STEERING WHEEL WAS TIGHT. BY THE TIME I ARRIVED TO BOSTON (3 HOURS BEHIND SCHEDULE BECAUSE OF THE TIRES), 3 OF THE TIRES WERE FLAT. THE NEXT DAY, I BROUGHT IT TO THE NTB LOCATION IN DEDHAM, MA. THEY TOLD ME THAT ALL FOUR VALVE STEMS WERE ACTUALLY RECALLED BECAUSE THEY HAVE A TENDENCY TO CRACK AND LEAK AIR. UPON MY ARRIVAL BACK TO DC, I WENT TO THE NTB IN ALEXANDRIA AND ASKED THEM TO EXPLAIN WHY THEY SOLD ME THESE RECALLED PARTS. THE MANAGER TOLD ME THAT HE HAS BEEN IN THIS BUSINESS FOR 20 YEARS AND NEVER HEARD OF VALVE STEMS BEING RECALLED. I TOLD HIM THAT I DID A QUICK GOOGLE SEARCH AND FOUND LINKS GOING BACK TO 2007 ABOUT THESE PIECES BEING RECALLED AND ASKED WHY HE DIDN'T KNOW ABOUT THEM. HE TOLD ME I AM THE FIRST PERSON TO EVER MAKE THIS COMPLAINT. I TOLD HIM I COULD CARE LESS ABOUT THE # OF PEOPLE WHO COMPLAINED BEFORE ME AND THAT HAD MY FAMILY AND I LEFT A DAY LATER, WE WOULD HAVE BEEN DRIVING IN WET CONDITIONS AND COULD HAVE CRASHED. HE SAID THE TIRES SEEM TO BE WORKING FINE NOW SO WHAT'S THE PROBLEM. I TOLD HIM THE PROBLEM IS THAT HE IS SELLING PIECES THAT COULD LEAD TO A SERIOUS ACCIDENT. I ASKED HIM WHY THE NTB IN DEDHAM KNEW ABOUT THE RECALL AND HE DIDN'T AND HE SAID HE CAN'T SPEAK FOR THEM. HE DID NOT EVEN PULL UP MY RECORD TO SEE WHAT THE DEDHAM BRANCH SAID. HE THEN OFFERED ME A FREE OIL CHANGE BUT IF HE THOUGHT THEY DID NOTHING WRONG, WHY MAKE THE OFFER? TO SHUT ME UP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296093December 16, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER. WHEN ENTERING A PARKING SPACE THE VEHICLE ACCELERATED FORWARD WITHOUT INTENTION. CONSEQUENTLY SHE CRASHED INTO A SIGN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INSTALLED A SECONDARY HOOK TO SECURE THE FLOOR-MAT. THE FAILURE MILEAGE WAS 50398. THE CURRENT MILEAGE WAS 50998.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10291096November 5, 2009
VEHICLE SPEED CONTROL
ON OCTOBER 13, 2009, MY 2007 TOYOTA HIGHLANDER HYBRID WAS PARKED AT A SMALL BUSINESS PARKING LOT, ABOUT 40 FT. AWAY FROM ANOTHER PARKED CAR. THE WEATHER WAS CLEAR AND DRY. DURING THE PROCESS OF PUTTING THE CAR IN REVERSE, WITH MY FOOT ON THE BRAKE,(NECESSARY FOR IGNITION) MY CAR ACCELERATED ON ITS OWN AT A VERY HIGH SPEED, AND SMASHED INTO THE PARKED CAR BEHIND ME. I HAD ABSOLUTELY NO CONTROL OF THIS CAR. IT DAMAGED THE BACK OF THE OTHER CAR SO COMPLETELY THAT IS WAS UNDRIVABLE AND HAD TO BE TOWED. MY CAR HAD SUBSTANTIAL DAMAGE TO THE REAR BUMPER TRUNK/HATCH BACK AND EXHAUST SYSTEM. THE ESTIMATED DAMAGE IS $3500-$4500. THIS IS NOT A FLOOR MAT RELATED PROBLEM. THE HIGHLANDER HAS HOOKS THAT SECURE THE DRIVERS SIDE FLOOR MATS SO THEY DO NOT COME IN CONTACT WITH THE GAS PEDAL. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS CAR. MY CAR HAD JUST HAD ITS 30K SERVICE A WEEK PRIOR TO MY ACCIDENT AND IS VERY WELL MAINTAINED. I AM A VERY SAFE AND CAREFUL DRIVER WITH AN OUTSTANDING DRIVER RECORD AND I KNOW THIS WAS NOT MY FAULT. THIS CAR SPED OUT OF CONTROL BY ITSELF. NO ONE COULD POSSIBLY REVERSE THEIR CAR IN A SMALL PARKING LOT THAT QUICKLY. I HAVE CONTACTED TOYOTA AND THEY HAD A CORPORATE INVESTIGATOR INSPECT MY CAR FOR POTENTIAL CAUSES. THEY INDICATED THAT NO UNUSUAL ERRORS WERE REPORTED ON THE VEHICLES COMPUTER. I FEEL TOYOTA OWES ME AND POSSIBLY HUNDREDS OF OTHER TOYOTA OWNERS THAT HAVE EXPERIENCED THE SUDDEN ACCELERATION PROBLEM AN EXPLANATION AND CORRECTIVE ACTION. THIS IS A VERY DANGEROUS AND REAL PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10290939November 4, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER. WHILE HE WAS ATTEMPTING TO APPLY THE BRAKES AT 5 MPH THE PEDAL FELL TO THE FLOOR. THE VEHICLE LURCHED FORWARD OVER A STONE LEDGE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP , BUT THE TECHNICIANS COULD NOT DUPLICATE THE FAILURE, THEREFORE THEY COULD NOT PROVIDE A REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 18000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290973November 4, 2009
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER HYBRID. WHEN APPLYING PRESSURE TO THE BRAKE PEDAL, THE ENGINE WOULD OCCASIONALLY REV MAKING BRAKING MORE FORCEFUL. HE SPECULATED THAT THE ENGINE CONTROL SYSTEM FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THERE WAS NO DIAGNOSTIC TESTING EQUIPMENT AVAILABLE TO DETECT THE MALFUNCTION. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE IS 42,000. UPDATED 02/1710 *BF UPDATED 02/19/10 UPDATED 03/02/10 THE CONSUMER BELIEVED THE PROBLEM WAS ENGINE IDLE, NOT ACCELERATING OR BRAKING. UPDATED 03/22/10.*JB THE CONSUMER STATED THE PROBLEM HE EXPERIENCED WAS NOT DUE TO A STUCK ACCELERATOR, BECAUSE THE ACCELERATOR PEDAL ALSO RUNS THE HYBRID MOTOR. THE HYBRID MOTOR IS NOT ACCELERATING THE VEHICLE LIKE THE GAS ENGINE. IF THE GAS PEDAL WAS THE PROBLEM, THE VEHICLE WOULD STILL RUN AWAY IN ELECTRIC MOTOR. THEREFORE, IT IS DEFINITELY AN ENGINE PROBLEM, NOT AN ELECTRIC MOTOR OR ELECTRIC GENERATOR. AND IT IS SOMETHING THAT CONTROLS THE ENGINE AND THE HYBRID ELECTRIC MOTOR. UPDATED 04/09/10.*JB THE CONSUMER STATED HE EXPERIENCED SUDDEN ACCELERATION AGAIN. UPDATED 05/03/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286638October 7, 2009
STRUCTURE
TL*THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER. MICE ENTERED THE VEHICLE ENGINE AND CHEWED THE WIRE RELAY. AS A CONSEQUENCE, WHILE DRIVING THE ENGINE IT WAS IN LIMP MODE; WHICH CAUSED SUDDEN VEHICLE DECELERATION. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE 29,000. THE VEHICLE IDENTIFICATION NUMBER WAS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285021September 23, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHEN ATTEMPTING TO EXIT A PARKING SPACE, THE ALL WEATHER FLOOR MATS THAT HE PURCHASED IN 2007 CAUSED THE ACCELERATOR PEDAL TO STICK. AS A CONSEQUENCE HE CRASHED INTO SEVERAL TREES. THE VEHICLE WAS COMPLETELY DESTROYED. HE AND THREE OTHER OCCUPANTS WERE INJURIED. THE MANUFACTURER AND THE DEALER WERE BOTH NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 41,212.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10282199August 28, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER HYBRID. HE WAS INFORMED THAT THE ROTORS WERE RUSTING AND THE PADS WERE WORN DUE TO THE WINTER WEATHER. THE BRAKE PADS, ROTORS, AND CALIPERS HAD RUST ON THEM AND THEY WERE STUCK TOGETHER DUE TO THE INCLEMENT WEATHER. WHEN ENGAGING THE BRAKE PEDAL THERE WAS A PULSATING AND UNEVEN FEELING. THE MANUFACTURER WAS STATED THAT THEY WERE WAITING FOR A RESPONSE FROM THE DEALER TO SEE WHAT THE OUTCOME WOULD BE. THERE WERE RELATED RECALLS DIRECTLY RELATED TO THE FAILURE FOR OTHER YEAR, MAKE AND MODEL TOYOTA'S. THE VEHICLE WILL BE REPAIRED; HOWEVER, HE DOESN'T KNOW WHO WILL ASSUME THE REPAIR COST. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 28000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280359August 13, 2009
VEHICLE SPEED CONTROL
MY ACCELERATOR PEDAL GOT CAUGHT BETWEEN MY TOES AND BOTTOM OF MY FOOT AND THE BOTTOM OF AN OPEN-TOED SHOE AND I COULD NOT PULL MYSELF FREE TO STOP MY CAR AND I RAN INTO A STOPPED CAR IN FRONT OF ME AT AN INTERSECTION, WHICH WAS PUSHED INTO ANOTHER CAR. I WAS TRAVELING VERY SLOWLY, BUT MY ACTIVITY IN TRYING TO FREE MY FOOT CAUSED MY CAR TO ACCELERATE SOME. THIS HAD NEVER HAPPENED TO ME BEFORE. WHEN I TOLD A NEIGHBOR SHE SAID THE SAME THING HAD HAPPENED TO HER, BUT THAT SHE WAS NOT OUT IN TRAFFIC AT THE TIME. I NOTICED THAT BOTH OF OUR VEHICLES HAVE VERY NARROW ACCELERATOR PEDALS, AND THAT THIS COULD HAVE HAPPENED TO ANYONE. I HAVE NOT BEEN DRIVING WITH SANDALS SINCE THEN, BUT A GREAT MANY PEOPLE DO. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10277384July 19, 2009
TRACTION CONTROL SYSTEM
I HAVE A 2007 TOYOTA HIGHLANDER HYBRID WITH FRONT WHEEL DRIVE WHICH IS EQUIPPED WITH TRACTION CONTROL. ON TWO OCCASIONS I HAVE BEEN IN SITUATIONS WHERE THE TRACTION CONTROL HAS ENGAGED DUE TO AN UNSTABLE TRAVEL SURFACE. IN BOTH INSTANCES, THE VEHICLE HAS "SHUT DOWN" AND WOULD NOT ACCELERATE FORWARD DUE TO THE TRACTION CONTROL NOT ALLOWING THE VEHICLE TO DO SO. I CONTACTED MY LOCAL TOYOTA DEALER. THEY INDICATED THAT THIS WAS NORMAL TO "PROTECT" THE CVT FROM DAMAGE ON UNSTABLE SURFACES. THEY COULD NOT PROVIDE A REMEDY FOR THIS SITUATION. LIVING IN THE CHICAGO AREA, MY FEAR IS THAT WE MAY COME ACROSS AN ICY WINTER ROADWAY THAT WILL CAUSE THE TRACTION CONTROL TO INITIATE THE "LOSS OF POWER" TO THE DRIVE TRAIN. HAVING NO ACCELERATION CAPABILITY, THE POSSIBILITY EXISTS THAT AN APPROACHING VEHICLE FROM THE REAR WILL STRIKE OUR "DISABLED" VEHICLE. THIS POSES A TREMENDOUS SAFETY RISK. PLEASE HELP ME WITH THIS SITUATION AS TOYOTA HAS NO SOLUTION. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273900June 15, 2009
TIRES, TIRES:TREAD/BELT
AT 22,356 MILES I HAD TO REPLACE ALL 4 TIRES ON THIS VEHICLE THE BRAND WAS TOYO TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263754March 31, 2009
TIRES
TOOK CAR FOR SERVICE AND WAS TOLD THAT AT 12,500 MILES THE TIRES ON OUR 2007 TOYOTA HIGHLANDER WHERE WORN OUT AND NEEDED TO BE REPLACED THE TIRES ARE A TOYO TRANPATH A11 225 70 R 16. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249647November 24, 2008
AIR BAGS, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER. WHILE DRIVING 5 MPH, PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED, STRUCK A CURB, CROSSED THE MEDIAN, AND CRASHED INTO TWO PARKED VEHICLES. THERE WERE NO INJURIES. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SIDE BUMPER AND DRIVERS SIDE OF THE VEHICLE WERE DAMAGED. THE MANUFACTURER STATED THAT THEY WOULD INSPECT THE VEHICLE WITHIN 30 DAYS. THE INSURANCE COMPANY WAS NOTIFIED. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE MILEAGE WAS 29,000. UPDATED 12/15/08. *LJ THE CONSUMER THE POILCE WERE NOT CALLED. UPDATED 12/15/08. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10245144October 11, 2008
TIRES
WHILE TRAVELING ON THE HIGHWAY AT 60 MPH THE REAR TIRE ON THE DRIVERS SIDE FELL APART. THE TIRE SEPARATED AT THE SIDE WALL. MY WIFE MANAGED TO MAINTAIN CONTROL OF THE VEHICLE AND CAME TO A STOP ON THE SIDE OF THE ROAD. THE DEALER WAS NO HELP. WE FEEL THAT THESE TIRES ARE UNSAFE AND WANT TO REPLACE THEM. TIRES-TOYO P225 70R16 101S M+S 97H1407 THESE TIRES HAD ONLY 19800 MILES ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233537July 8, 2008
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL*THE CONTACT OWNS A 2007 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT THERE WAS AN ISSUE WITH THE 12-VOLT BATTERY IN HER VEHICLE. ON AT LEAST TEN OCCASIONS, THE 12-VOLT BATTERY WOULD NOT START. THE CONTACT WOULD ATTEMPT TO START THE VEHICLE, BUT THE IGNITION WOULD NOT TURN OVER. SHE HEARD OF INSTANCES WHERE OTHER PEOPLE'S VEHICLES COMPLETELY SHUT DOWN WHILE DRIVING; THEREFORE, SHE WAS CONCERNED THAT IT COULD EVENTUALLY HAPPEN TO HER. SHE TOOK THE VEHICLE TO THE DEALER FOUR DIFFERENT TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER CHARGED THE BATTERY AND RELEASED THE VEHICLE BACK TO THE CONTACT. THE MANUFACTURER STATED THAT BECAUSE THE FAILURE COULD NOT BE DUPLICATED, THEY COULD NOT ASSIST. THE CURRENT MILEAGE WAS APPROXIMATELY 38,500 AND FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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