Toyota FJ Cruiser Complaints (2008)

124 consumer complaints on file.

#11155357December 1, 2018
SEAT BELTS
DRIVER SIDE SEAT BELT DOES NOT RETRACT. STAYS LOOSE OVER CHEST. THERE WAS A RECALL OVER THIS BUT FOR SOME REASON MY FJ WASN'T IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150340November 9, 2018
SEAT BELTS
SEAT BELTS NO LONGER WORKING,ENDS DO NOT CLICK TOGETHER TO SECURE SAFETY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144114October 30, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2008 TOYOTA FJ CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 2 MPH, THE PASSENGER SIDE FRONT BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO AUTONATION TOYOTA SPOKANE VALLEY (8600 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 850-9359) TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088388April 16, 2018
SEAT BELTS:FRONT, SEAT BELTS
PASSANGER SIDE SEAT BELT RUSTED OUT AND STOPPED RETRACTING AT 60K MILES. DRIVER SIDE IS ALSO STARTING TO GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033499October 16, 2017
SEAT BELTS
DRIVER SIDE SEAT BELT RETRACTOR STOPPED WORKING. SEAT BELT IS FULLY EXTENDED AND WILL NOT RETRACT THE SEAT BELT. ONLINE RESEARCH SHOWS SEAT BELT RETRACTOR SPRINGS ARE RUSTING INTERNALLY, THUS PREVENTING THE RETRACTOR FROM RETURNING THE SEAT BELT TO NORMAL POSITION. DRIVING, PARKING, ETC. WILL NOT RESULT IN THE SEAT BELT RETRACTING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030578September 29, 2017
SERVICE BRAKES
HELLO, TOYOTA CALIPERS AND CALIPER PISTONS HAVE A PROBLEM. THE PISTONS OR CALIPERS ARE CORRODING AND CAUSING DELAYED EMPLOYMENT OF BRAKING ON THAT CALIPER. UNDERSTAND THAT THE CALIPERS THAT ARE WORKING CORRECTLY WILL "PULL" TO THE SIDE THEY ARE ON AND THE CALIPER THAT HAS A PROBLEM WILL HAVE A DELAYED ENGAGEMENT. THIS IS EXTREMELY DANGEROUS. THE "GOOD" CALIPER CAUSES THE CAR TO PULL TO THAT SIDE, THEN THE "BAD" CALIPER ENGAGES PULLING THE CAR BACK THE OTHER WAY. WHEN THE BRAKES ARE RELEASED, THE "GOOD" CALIPER LETS GO AND THE "BAD" CALIPER RELEASES A FEW SECONDS LATER. UNDERSTAND THAT THIS CAN HAPPEN ON ANY OF THE FOUR CALIPERS FRONT OR REAR. THE COMBINATIONS OF GOOD AND BAD CALIPERS CAN CAUSE THE CAR TO ZIG ZAG LEFT OR RIGHT UNPREDICTABLY, PULLING LEFT OR RIGHT, AND IF THE DRIVER IS NOT READY FOR IT, CAN CAUSE A BIG PROBLEM CONTROLLING THE CAR. HARD TO EXPLAIN THE COMPLEXITY OF THE VARIOUS BRAKING RESPONSES YOU CAN GET WITH THIS PROBLEM, BUT CHECK THE COMMENTS ON THE INTERNET AND KNOW THAT THERE ARE THOUSANDS OF PEOPLE WITH ISSUES WITH FJ CRUISERS, FOUR RUNNERS ETC. I HAVE HAD THREE CALIPERS REPLACED UNDER WARRANTY, BUT THE PROBLEM IS RETURNING. TOYOTA KNOWS THEY HAVE A PROBLEM, BUT AS USUAL, NO PUBLIC ACKNOWLEDGEMENT. PLEASE DO SOMETHING ABOUT IT. YOU CAN CONTACT ME ANYTIME, [XXX]. THIS IS A PROBLEM AND PLEASE LOOK INTO IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022266September 8, 2017
SERVICE BRAKES
BRAKE CALIPER AND BRAKE CALIPER PISTONS BIND IN CALIPER BORE CAUSING THE VEHICLE TO PULL TO ONE SIDE OR THE OTHER DEPENDING ON WHICH SIDE THE PROBLEM IS. WHEN THE BRAKES ARE APPLIED, THE "GOOD" CALIPERS DO THEIR JOB, BUT THE BAD CALIPER PISTONS ARE MOMENTARILY STUCK AND THIS CAUSES THE CAR TO PULL TO THE GOOD SIDE AS THE BRAKES ARE APPLIED, THEN A MOMENT LATER THE "BAD" BRAKE PISTONS LET LOOSE AND THE CAR PULLS BACK THE OTHER WAY. ALSO THEN AS THE PISTONS ARE BOUND, WHEN THE BRAKES ARE RELEASED, THE GOOD SIDE PISTONS RETRACT, BUT THE BAD SIDE BIND ON RETURN, SO PULLING TO THE BAD SIDE. THIS IS MOST NOTICED ON THE FRONT BRAKES BUT ALSO OCCUR ON THE BACK. NOTE THAT THE "BAD" SIDE ON THE BACK MAY NOT BE THE SAME SIDE AS "BAD" ON THE FRONT, CAUSING A ZIG-ZAG TYPE PULLING , FRONT ONE WAY, BACK THE OTHER AND CAN BE VERY UNPTEDICTABLE, PARTICULARLY WHEN SUDDEN OR "PANIC" BRAKING OCCURS. I PURCHASED AN EXTENDED WARRANTY WITH THE CAR AND TOYOTA AUTHORIZED AND THE DEALER DID REPLACE THREE COMPLETE CALIPERS NO CHARGE UNDER MY EXTENDED TOYOTA WARRANTY. HOWEVER SUBSEQUENT COMPLAINTS BROUGHT THE REGIONAL SERVICE REP TO A MEETING AT MY REQUEST WHERE WE WENT TO AN EMPTY PARKING LOT AND CONDUCTED "PANIC" STOPS SEVERAL TIMES AT 35 MPH AND ONE AT 40 MPH WITH NOT DUPLICATION OF MY COMPLAINTS. I AM SUSPICIOUS THAT THE PANIC STOPPING IS A WAY TO GET WHAT WOULD BE CALLED A "PROPORTIONING CONTROL VALVE" TO UN-STICK. THIS VALVE AS I CALL IT IS A DEVICE THAT BALANCES BRAKE FLUID PRESSURE TO ALL FOUR CALIPERS IN AN EQUAL CRISS-CROSS PRESSURE SO ALL CALIPERS ARE GETTING THE SAME PRESSURE UNLIKE OLD FASSIONED SINGLE OR DOUBLE SYSTEMS FROM BACK IN THE DAY. I CAN'T VERIFY THIS IS A "SECRET" SERVICE FIX FOR UNBALANCED BRAKING, BUT NOW SOME MONTHS AFTER MY CALIPER REPLACEMENTS, THE CALIPERS ARE BEGINNING TO EXHIBIT THE SAME PROBLEM AND I'M OUT OF WARRANTY. OBVIOUSLY THERE IS A PROBLEM WITH THE DESIGN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015573August 15, 2017
STRUCTURE:BODY
BOTH INNER FRONT FENDERS ARE CRACKED. I DON'T KNOW HOW THIS HAPPENED, THE VEHICLE HAS NEVER BEEN INVOLVED IN ANY SORT OF ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000235June 20, 2017
SEAT BELTS
SEAT BELTS FOR BOTH DRIVER'S SIDE AND PASSENGER SIDE DO NOT RETRACT BACK COMPLETELY ONCE USED. ESPECIALLY, THE DRIVER'S SIDE SEAT BELT WAS GETTING WORSE AS IT WAS USED. FINALLY, DRIVER'S SIDE SEAT BELT LOCKED AND DOES NOT PULL OR RETRACT. TAKING IT TO THE DEALERSHIP...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957668February 28, 2017
SEAT BELTS
DRIVER SEAT BELT WONT RETRACT. DEFECT ON RECALL AND REPORTEDLY REPAIRED ON 08-15-13 AT CARSON CITY SCION, NEVADA. THE DEFECT REMAINS AS SEAT BELT WILL NOT RETRACT. I PURCHASED VEHICLE USED IN JULY, 2016; SEAT BELT RETRACTED THEN BUT WAS VERY LOOSE REQUIRING ADJUSTMENT CONSTANTLY. I CONTACTED TOYOTA OF SALINAS ON 2/28/17 AND SPOKE WITH SERVICE MANAGER DON CORRELL. CORRELL INFORMED ME HIS COMPANY WOULD NOT REPAIR THE DEFECT AS TOYOTA IN CARSON CITY ALREADY DID. I THEN SHOWED HIM, AND SERVICE ASSISTANT IVAN GONZALES OF THE DEFECT AND ADVISED THEM THE SAFETY DEFECT WAS NOT PROPERLY REPAIRED AND REMAINS DEFECTIVE AND UNSAFE DUE TO REPAIR DEFICIENCY AS IT WAS SELF EVIDENT THE ALLEGED REPAIR WAS NOT DONE PROPERLY. CORRELL'S RESPONSE WAS: : WE ARE NOT GOING TO FIX YOUR CAR".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957375February 27, 2017
SEAT BELTS
SEAT BELT RE TRACTOR FOR DRIVERS SIDE INOPERABLE AND WILL NOT RETRACT. I CONTACTED LOCAL DEALERSHIP AS WELL AS TOYOTA MGR WHOM STATED THERE AS NO RECALL NOR WHERE THEY AWARE THERE WAS A PROBLEM. VEHICLE WAS STATIONARY WHEN DEFECT OCCURRED. THE BELT NOW HANGS LOOSE AND CANNOT BE USED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892608August 2, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2008 TOYOTA FJ CRUISER. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT SEIZED. THE CONTACT WAS UNABLE TO USE THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V098000 (SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679601January 28, 2015
VISIBILITY/WIPER
I HAVE IMPACTED MORE THAN THREE VEHICLES BEHIND THE ABOVE MENTIONED VEHICLE BECAUSE THE BACK PART IS TOO HIGH AND IT AFFECTS VISIBILITY TO LOWER CARS. THIS CAR DOES NOT HAVE ANY REVERSE CAMERA OR SENSOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10652305November 3, 2014
AIR BAGS, STRUCTURE:BODY
A VEHICLE WAS TRAVELING VERY SLOWLY ON A RURAL INTERSTATE AS MY TOYOTA FJ CRUISER APPROACHED IN THE SAME LANE. THE DRIVER OF THE FJ CRUISER BRAKED QUICKLY TO AVOID HITTING THE SLOW MOVING VEHICLE. HOWEVER, AN 18-WHEELER BEHIND IT COULD NOT STOP FAST ENOUGH. IT REAR-ENDED MY FJ CRUISER SENDING THE FRONT-END COLLIDING DIRECTLY INTO THE BACK OF THE SLOW MOVING VEHICLE. AS THE 18-WHEELER CONTINUED FORWARD, MY FJ CRUISER WAS SQUEEZED OUT FROM BETWEEN THE TWO VEHICLES AND PUSHED INTO ANOTHER LANE. BOTH THE DRIVER AND PASSENGER OF MY FJ CRUISER WERE TRANSPORTED TO THE HOSPITAL FOR INJURIES. NO AIRBAGS DEPLOYED AT ANY TIME DURING THE COLLISION WITH THE SLOW MOVING VEHICLE. EXTENSIVE DAMAGE TO THE FRONT AND REAR OF MY VEHICLE RESULTED IN A TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10572632March 16, 2014
SERVICE BRAKES
THE DEALER DID REPLACE MY MASTER CYLINDER AND THE PRESSURE PUMP AFTER THE EXPERIENCE WITH THE ABS ISSUES AS OTHERS HAVE STATED, THIS WAS WHEN THE CAR WAS UNDER WARRANTY. IT SEEMED TO FIX THE ABS PROBLEM WITH THE LONG PULSING AND BASICALLY THE COMPUTER TAKING OVER THE BRAKING. I AM STILL EXPERIENCING A MUSHY PEDAL AND LACK OF BRAKING WHEN THE CAR IS DRIVEN OVER A LONGER PERIOD OF TIME OR DURING THE SUMMER MONTHS. HOWEVER AFTER A LOT OF RESEARCH AND PAYING ATTENTION TO THE SYMPTOMS, I AM CONVINCED THIS IS A PRESSURE AND HEAT PROBLEM. I DON'T KNOW WHY ON A 5700 LB VEHICLE THAT THEY ARE USING CERAMIC PADS, DOT 3 FLUID AND THIS PRESSURE SYSTEM, IT JUST CAN'T HANDLE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560414January 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 TOYOTA FJ CRUISER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AS ALL OF THE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553157November 21, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2008 TOYOTA FJ CRUISER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V098000 (SEAT BELTS). THE RECALL REPAIR WAS PERFORMED AND AFTERWARD, THE PASSENGER'S SIDE SEAT BELT WOULD NOT RETRACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE SEAT BELT SPIRAL WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,477. UPDATED 12/30/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546934October 6, 2013
STRUCTURE:BODY, SUSPENSION
THERE IS BUCKLING OF THE BODY, RIGHT AND LEFT SIDE, UNDER HOOD APPROXIMATELY WHERE THE HOOD HINGES ATTACH TO BODY. THE MECHANIC HAS ADVISED IT IS A WEAK POINT IN THE BODY WHICH ON SOME VEHICLES THE BODY ACTUALLY CRACKS AND TRANSFERS OVER TO THE FENDER OVER TIME. IT LOOKS LIKE IT IS DUE TO VIBRATION FROM THE BODY FRONT END TO THE REAR FIREWALL. THE ESTIMATED COST TO FIX THIS PROBLEM FROM A TOYOTA CERTIFIED BODY SHOP IS $11,837.02. I HAVE FILED A COMPLAINT WITH TOYOTA CORPORATE, AND IT IS PENDING. TOYOTA DOESN'T SEEM TO WANT TO TAKE RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521861June 26, 2013
EQUIPMENT ADAPTIVE/MOBILITY, EQUIPMENT
TL-THE CONTACT OWNS A 2008 TOYOTA FJ CRUISER. THE CONTACT RECEIVED A RECALL NOTICE IN THE MAIL TWO MONTHS AGO AND STATED THAT THE DEALER DID NOT RETURN HER CALLS TO SCHEDULE A APPOINTMENT UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513145May 22, 2013
SEAT BELTS
TOYOTA IS RISKING LIVES WITH THE FJ CRUISER - OWNERS ARE CURRENTLY DRIVING WITH A RISK OF NON-FUNCTIONAL SEAT BELTS. AFTER RECEIVING A RECALL NOTICE IN THE MAIL ON MONDAY, 5/20, I CHECKED THE TOYOTA WEBSITE AND FOUND THE FOLLOWING INFORMATION ON THE LOGGED-IN OWNER SITE: THIS IS AN IMPORTANT SAFETY RECALL. PLEASE CONTACT YOUR AUTHORIZED TOYOTA DEALER AND SCHEDULE AN APPOINTMENT TO PERFORM AN INSPECTION AND INSTALL REINFORCEMENT BRACKETS ON BOTH DOORS ACCESS AT NO CHARGE TO YOU. BASED UPON THE INSPECTION, IN LIMITED CASES, THE SEAT BELT RETRACTOR(S) AND/OR ACCESS DOOR(S) MAY BE REPLACED. I IMMEDIATELY MADE AN APPOINTMENT FOR THAT SAME AFTERNOON. I HAD TO ARGUE WITH THE DEALER THAT THE BRACKETS WERE REQUIRED (THEY WANTED ONLY TO PERFORM THE INSPECTION AND STOP THERE IF NO CRACKS WERE PRESENT). AFTER FINALLY AGREEING THAT YES, THE BRACKETS NEEDED TO BE INSTALLED (THEY HAD 'MISREAD' THE PROCESS FLOW CHART! THEY DON'T APPEAR TO HAVE HAD ANY TRAINING ON WHAT COULD POTENTIALLY BE A LIFE-THREATENING SITUATION FOR THEIR CUSTOMERS), THEY SAID THEY HAD NONE IN STOCK AND WOULD ORDER THEM TODAY. THIS MORNING THEY CALLED ME AND SAID THAT TOYOTA HAS "BLOCKED ORDERING OF THOSE PARTS" - AND SUGGESTED THAT IT MIGHT BE BECAUSE THE SOLUTION DOESN'T WORK. CURRENTLY WE ARE DRIVING VEHICLES THAT DO NOT MEET MINIMAL GOVERNMENT SAFETY REQUIREMENTS - BOTH THE DRIVER AND FRONT PASSENGER ARE IN DANGER OF HAVING SEAT BELTS MALFUNCTION DURING AN ACCIDENT. THEY SHOULD BE PROVIDING SOME TYPE OF RELIEF (E.G., LOANER CARS UNTIL THE ISSUE IS RESOLVED). THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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