Toyota Camry Complaints (2009)

1,412 consumer complaints on file.

#10314360March 3, 2010
TIRES
2009 TOYOTA CAMRY LE SEDAN. CONSUMER STATES STEERING PROBLEM, A CONTINUED PULL TO THE LEFT WHICH APPARENTLY CANNOT BE CORRECTED WITHOUT REPLACEMENT OF TIRES. *TGW TWO HOURS AFTER LEAVING THE DEALERSHIP, THE LOW TIRE PRESSURE LIGHT ILLUMINATED. THE CONSUMER WENT BACK TO THE DEALER WHERE IT WAS DETERMINED THE TIRE HAD A SLOW LEAK. THE DEALER FOUND A NAIL NEAR THE SIDEWALL OF THE TREAD. THE CONSUMER PURCHASED TWO FRONT TIRES. AFTER HE LEFT THE DEALERSHIP, HE NOTICED THE PULL TO THE LEFT WAS GONE. THE CONSUMER WAS INFORMED THE ORIGINAL TIRES WERE OF POOR QUALITY AND WOULD NOT LAST MUCH PAST 25,000 TO 30,0000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316080March 3, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY LE. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 40-50 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED WITH NO POWER RESPONSE. THE VEHICLE CONTINUED TO INCREASE IN THE SPEED RATE AND CRASHED INTO THE REAR OF A VEHICLE. THE DRIVER STATED THE ACCELERATOR PEDAL STUCK IN AN OPEN THROTTLE POSITION WITH THE DRIVER'S SIDE FLOOR MAT TRAPPED UNDERNEATH THE ACCELERATOR PEDAL. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS DRIVEN FROM THE SCENE. THE SAFETY RECALLS CONSIST OF THE NHTSA CAMPAIGN ID NUMBER 09V388000 (COMPONENT: VEHICLE SPEED CONTROL; ACCELERATOR PEDAL) AND NHTSA CAMPAIGN ID NUMBER 10V017000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). THE RECALL NOTIFICATION WAS RECEIVED AFTER THE CONTACT EXPERIENCED THE RECALL CONSEQUENCE. THE MANUFACTURER HAS NOT BEEN NOTIFIED OF THE FAILURE AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 26,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10315943March 2, 2010
EQUIPMENT, VEHICLE SPEED CONTROL
TOYOTA CAMRY POST RECALL FIX - ISSUES 1. TOYOTA CAMRY CAR SUDDENLY ACCELERATED AND BRAKES DID NOT WORK. CAR ENDED UP IN A DITCH AND NEEDED TO BE TOWED 2. TOYOTA CAMRY RECALL FIX WAS DONE 2 DAYS BEFORE THE INCIDENT. A METAL SHIN WAS INSERTED INTO ACCELERATOR ASSEMBLY PEDAL ALONG WITH CAR SOFTWARE (BREAK OVERRIDES ACCELERATOR). REALLY BAD CUSTOMER EXPERIENCE - NO QUICK RESPONSE TO THE ISSUE - HAVE ROADSIDE ASSISTANCE BUT WAS DENIED ANY TOWING CHARGER AT THE DEALERSHIP - NOBODY CALLED ME FOR 2 DAYS TO LET ME KNOW STATUS OF THE CAR - LOST MY KEYS AND KEPT ME WAITING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10315116March 1, 2010
VEHICLE SPEED CONTROL
CAMRY ACCELERATES WHEN IT SHOULD BE DECELERATING. PERHAPS MORE OF A GEAR-HEAD THAN MOST WOMEN, I RECOGNIZED A SLIGHT ACCELERATION IN MY CAMRY AS I LET IT SLOW DOWN WHEN APPROACHING A STOP. HERE IN THE PRAIRIES OF ILLINOIS, A CAR WILL NORMALLY, DECELERATE GRADUALLY ONCE YOU'VE REMOVED YOUR FOOT FROM THE GAS PEDAL AND BEFORE APPLYING A BRAKE. HOWEVER, SHORTLY AFTER BUYING MY 2007 CAMRY WITH 22K MILES, I NOTICED IT WOULD SLIGHTLY ACCELERATE AS IT CHANGED FROM A HIGHER GEAR TO A LOWER GEAR. I REPORTED THIS PROBLEM TO MY TOYOTA SERVICE DEPT AND THEY "REPROGRAMMED" THE COMPUTER. THIS DID SEEM TO FIX THIS PROBLEM, THOUGH IT HAD TO BE DONE TWICE, AND IT IS BEGINNING TO SHOW SIGNS AGAIN. OTHER PROBLEMS ASSOCIATED WITH THIS WAS THE OVERLY LONG SOUND OF A HIGHER RPM. IT SEEMS IT SHOULD CHANGE GEARS (IF IT WAS A MANUAL TRANSMISSION, I WOULD HAVE CHANGED GEARS) ONE HEARS THE RPM AND ENGINE DRONING AT A HIGH LEVEL FOR AN EXCESSIVE PERIOD OF TIME WITHOUT SHIFTING. I CAN JUST TELL BY HEARING THAT THERE IS AN UNNATURAL PROBLEM WITH THE ACCELERATION. I DEFINE NATURAL AS THE FORMER EXPERIENCE OF KNOWING THAT THE GAS PEDAL CONTROLS THE MECHANICAL NATURE OF THE CARBURETOR. IT JUST SEEMS THAT NOW THERE IS SOMETHING THAT SUPERSEDES OR OVERRIDES THAT NATURAL CONNECTION BETWEEN HUMAN CONTROL AND CARBURETOR. ONE CAN TELL THAT THE SYSTEM HAS A MIND OF ITS OWN, AND THAT SYSTEM IS SUSCEPTIBLE TO ERROR OR ENVIRONMENT (TEMPERATURE OR HUMIDITY) OR DRIVING CONDITIONS. I WROTE TOYOTA A NOTE AT LEAST A MONTH AGO THAT I DOUBTED THAT THE ACCELERATION PROBLEM WAS B/C OF PEDAL STICKING AND SHARED MY STORY. ODDLY, MY CAR DOES NOT NEED THE PEDAL REPAIRED EVEN THOUGH IT IS IN THE SAME YEAR AND PLANT WHERE THE PROBLEM EXISTED. HOWEVER, MY CAR STILL HAS SOMETHING ODDLY WRONG WITH IT. I CAN'T HELP BUT THINK THEY ARE CONNECTED. THANK YOU FOR LISTENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315197March 1, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT AFTER HAVING THE GAS PEDAL REPAIRED IT NOW HAS A 3/4 OF AN INCH OF PLAY IN THE PEDAL. THE CONTACT STATED THAT SHE IS REQUIRED TO KEEP HER FOOT ELEVATED WHILE DRIVING. THE CONTACT ALSO STATED THAT THEY WERE NOT EXPERIENCING THE FAILURE PRIOR TO THE CORRECTION BEING MADE; HOWEVER, THE VEHICLE HAS RECENTLY EXPERIENCED A SUDDEN ACCELERATION. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 30,610. THE CONSUMER TRADED THE 2009 CAMRY FOR A 2001 CAMRY AND WANTS TO KNOW DOES SHE STILL NEED TO FILL OUT THE PAPERWORK .UPDATED 04/12/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315222March 1, 2010
POWER TRAIN
I OWN A 2009 TOYOTA CAMRY HYBRID. THERE WAS NO INDICATION PRIOR TO THIS ACCIDENT TO ANY PROBLEM WITH MY VEHICLE. ON THE DAY OF ACCIDENT, I WAS ABOUT TO PULL INTO A PARKING SPACE AT A LOCAL HOSPITAL PARKING LOT. HALF-WAY INTO THE PARKING SPACE, WITH MY FOOT ON THE BRAKE, THE CAR UNEXPECTEDLY ACCELERATED ON IT'S OWN. THE CAR JUMPED A 6" CURB AND 9' ISLAND CAUSING VEHICLE DAMAGE. ALL THE WHILE MY FOOT WAS ON THE BRAKE. THE INCIDENT WAS REPORTED TO TOYOTA AND THE THEY HAD AN ENGINEER INSPECT THE VEHICLE. THEIR CONCLUSION WAS THERE WAS NO PROBLEM WITH THE BRAKES. THE PROBLEM WAS (IS) UNEXPLAINED ACCELERATION - NOT THE BRAKES. I BELIEVE TOYOTA DOESN'T WANT TO ACKNOWLEDGE THERE IS AN ACCELERATION PROBLEM WITH MY 2009 TOYOTA CAMRY HYBRID. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10315277March 1, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. SHE STATED THAT WHILE DRIVING AT 70 MPH AND CHANGING LANES, SHE PRESSED THE BRAKE PEDAL AND NOTICED THAT THEY DIDN'T ENGAGE AND THE VEHICLE CONTINUED TO ACCELERATE AND HIT A TRUCK. THERE IS A POLICE REPORT, THE VEHICLE WAS DESTROYED AND TOWED. SHE SUSTAINED LEG AND SHOULDER INJURIES. TOYOTA HAS NOT BEEN NOTIFIED AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 20,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10314910February 28, 2010
SUSPENSION, STEERING, SERVICE BRAKES, HYDRAULIC
WE OWN A 2009 CAMRY SE. THE CAR PULLS TO THE LEFT REGARDLESS OF ROAD GRADE. WE HAVE HAD THE CAR ALIGNED NINE (9) TIMES IN 45 DAYS. EACH INSTANCE THE ALIGNMENT HAS READ "OUT OF ALIGNMENT". THE DEALERSHIP HAS SAID THERE ISN'T ANYTHING THEY CAN DO. WE HAVE PURCHASED TWO (2) SETS OF TIRES AND THE PROBLEM HASN'T BEEN RESOLVED. THE VEHICLE HAS 28,000 MILES. STEERING WHILE BREAKING - @10MPH TO STOP: PULLS HARD TO THE LEFT. STEERING WHEEL WILL TURN 18 DEGREES COUNTER CLOCKWISE BEFORE COMPLETE STOP. HAVE REPEATED THIS CONSISTENTLY (ELEVEN ..11, TIMES ) WITH DEALERSHIP SERVICE MGR. IN VEHICLE. THIS VEHICLE PRESENTS A DEFINITE SAFETY ISSUE. VEHICLE IS EXCEPTIONALLY DIFFICULT TO DRIVE IN INCLEMENT WEATHER CONDITIONS .. I.E., SNOW, ICE AND RAIN. REQUEST FURTHER INVESTIGATION AND NHTSA INVOLVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314592February 26, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. HE STATED THAT WHILE HIS FOOT WAS ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED ON ITS OWN AFTER IDLING AT 15,000 RPMS. THE VEHICLE CRASHED INTO ANOTHER VEHICLE IN FRONT OF HIM. THERE WERE NO FRONT END DAMAGES AND NO INJURIES. THE VEHICLE WAS TAKEN TO A REPAIR FACILITY AND THE REPAIRS WERE MADE. THE DEALER HAS NOT BEEN CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 760 AND THE CURRENT MILEAGE WAS 16985.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10314609February 26, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE DRIVER STATED THAT SHE WAS TRAVELING ON A RURAL ROAD AT 35 MPH. THE CONTACT APPLIED THE BRAKES WHEN THE VEHICLE IN FRONT OF HER WAS MAKING A TURN WHEN THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED. THERE WERE NO INJURIES. A POLICE REPORT IS AVAILABLE. THE FAILURE CAUSED THE OTHER DRIVER TO CRASH INTO ANOTHER VEHICLE. THE DEALER WAS CONTACTED ABOUT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 16,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10314719February 26, 2010
VEHICLE SPEED CONTROL
I PURCHASED A TOYOTA CAMRY 2009 IN AUGUST OF 2009; I NOTICE IMMEDIATELY SUDDEN ACCELERATION SEVERAL TIMES WHILE DRIVING AT AVERAGE 55 MPH IN A HIGHWAY WITH INCREASING IN SPEED WITHOUT STEPPING IN THE GAS PEDAL; I COULD HEAR A LOW PITCH SOUND LIKE A CORDLESS DRILL WILL SOUND LIKE AND EVENTUALLY THE SPEED WILL INCREASE AT FIRST GOT REALLY SCARED OF THE SUDDEN ACCELERATION SPECIALLY WHEN APPROACHING CARS IN THE HIGHWAY, SEVERAL TIMES I HAD TO STEP IN THE BREAK PEDAL WITH FORCE TO KIND OF KILL THE BOOST. I ALSO NOTICE THAT IN THE SURFACE STREET EXPERIENCE THIS JERKINGNESS KIND OF LIKE A WILD BULL THAT WANTS TO PUSH FORWARD WITHOUT INSERTING ENERGY TO MOVE FORWARD IT HAPPEN SEVERAL TIMES WHILE IN STOP SIGNS OR WAITING TO MERGE IN THE FLOW OF TRAFFIC; AGAIN WHAT I WILL DO IS FORCEFULLY STEP IN THE BRAKE TO STOP THE SUDDEN ACCELERATION. AFTER DRIVING THE VEHICLE FOR MORE THAN 5 MONTHS I CAN PREDICT THE BEHAVIOR AND THANKFULLY ABORT THE SUDDEN ACCELERATION. BUT MANY TIMES IT DOES SCARES ME SPECIALLY WHEN APPROACHING CARS AHEAD. I HAVE A FAMILY OF 5 WITH 3 SMALL CHILDREN. MY SPOUSE AND KIDS DO NOT WANT TO RIDE IN THE CAR WITH ME FOR THE REASONS STATED ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314320February 25, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
S10 APPROPRIATE HANDLING RE TOYOTA VEHICLES SUDDEN ACCELERATION PROBLEM, OWNER OF 2009 CAMRY XLE EXPERIENCE SUDDEN ACCELERATION FWD COPIES OF LTRS DATED 2/3/10, 1/29/10, 1/25/10. *TGW THE CONSUMER STATED THE GAS PEDAL BECAME STUCK IN A DOWN POSITION. IN ORDER TO STOP THE VEHICLE FROM ACCELERATING FURTHER, THE CONSUMER PLACED HER RIGHT FOOT UNDER THE GAS PEAL AND PUSHED IT UP 3-4 TIMES TO TRY TO RELEASE IT AND WAS FINALLY SUCCESSFUL. THERE WERE NO FLOOR MATS IN THE VEHICLE. THE MATS WERE REMOVED 3-4 MONTHS AGO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314120February 25, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNED A 2009 TOYOTA CAMRY. HE STATED THAT AFTER HAVING THE RECALL REPAIR PERFORMED ON THE BRAKES, 3 DAYS LATER WHILE DRIVING 40 MPH THE VEHICLE LOST POWER; HOWEVER, THE ENGINE WAS STILL ON. THE VEHICLE WAS TOWED AND DONATED TO A FACILITY. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314264February 25, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNED A 2009 TOYOTA CAMRY XLE. THE DRIVER WAS DRIVING 60 MPH WHEN SHE HEARD A LOUD EXPLOSION. THE DRIVER CRASHED INTO ANOTHER VEHICLE HEAD ON AND THE PASSENGER OF THE OTHER VEHICLE DIED AT THE SCENE. BOTH VEHICLES WERE DESTROYED. THE DRIVER SUSTAINED MAJOR INJURIES. A POLICE REPORT WAS TAKEN. THE DEALERSHIP WAS CONTACTED TO GET SERVICE RECORDS FOR THE INSURANCE COMPANY. THE CRASH OCCURRED RIGHT BEFORE THE MANUFACTURER RECALLED THE VEHICLE. THE CONTACT HAS NOT NOTIFIED THE MANUFACTURER AS OF YET. THE FAILURE MILEAGE WAS 27000. THE CURRENT MILEAGE WAS 27,500. UPDATED 04/22/10 *BF UPDATED 08/18/10*JB UPDATED 9/21/2011*CW
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10313959February 24, 2010
VEHICLE SPEED CONTROL
I AM HAVING A TOYOTA CAMRY 2009. WHEN I WAS ON CRUISE CONTROL AND RUNS AT 60MILES/HR, THE RPM IS ABOUT 1500 RPM. DURING THE CRUISE CONTROL, THE RPM MAY ACCELERATE TO ABOUT 3000 RPM IN LESS THAN 10 SECONDS, THEN IMMEDIATELY THE RPM GOES BACK TO 1500 RPM AGAIN. DURING THIS RPM CHANGE, THE SPEED READING REMAINS AT 60 MILES/HR. THE INCIDENTS HAPPENS UNEXPECTED. IT SEEMS HAPPEN MORE OFTEN WHEN ON UP HILL EVEN WITH VERY MILD SLOPE. IT ALSO HAPPENS WHEN IT RUNS ON VERY FLAT ROAD. WHEN THE INCIDENT HAPPENS, IT FEEL THAT THE VEHICLE IS OUT OF CONTROL AND FEEL VERY JERKY. IT'S QUITE SCARY. I COMPLAINED THIS TO MY TOYOTA DEALER WITH MY REGULAR MAINTAINENCE QUITE SOME MONTHS AGO, THEY SAID THEY WOULD LOOK INTO IT. AFTER QUITE SOME HOURS, THEY SAID THAT THEY COULD NOT REPLICATE THE INCIDENT AND CAN NOT DO ANYTHING ABOUT IT. THE WAY THEY TEST IS TO DRIVE IN METRO AREA FOR ABOUT 10 MINS, WHICH IS OBVIOUSLY NOT THE SITUATION I AM COMPLAINING ABOUT. THEY SAID THEY WOULD NOT DO A CRUISE CONTROL DRIVER FOR 2 HOURS ACCORDING TO THEIR TEST DRIVER PROCEDURE. THEY EVEN DO NOT ABLE TO ESCALATE THIS ISSUE TO TOYOTA MANUFACTURES! SUCH SITUATION HAPPENS WHEN THE CAR COMES TO ME BRAND NEW. I FEEL DESPERATE TO COMMUNICATE MY CONCERNS THROUGH TOYOTA DEALER YET EVERY DAY I HAVE SUCH SECURITY CONCERNS. I HOPE YOU GUYS CAN SERIOUSLY LOOK INTO THIS ISSUE WITH THE RECENT TOYOTA RECALL. THE FLOOR MAT EXPLAINATION IS REDICULOUS AND THE RECENT GAS PEDAL IS PROBABLY STILL NOT THE ROOT CAUSE. PLEASE TAKE THIS CONCERNS SERIOUSLY AND I HOPE THAT SUCH CONCERNS MAY BECOME PUBLIC AND AWARE TO THE CONSUMERS AND TOYOTA. A FIX IS A MUST. THANK YOU. BTW, THE APPROXIMATE INCIDENT DATE IN THIS COMPLAINT IS THE LAST TIME THAT I DARED TO USE CRUISE CONTROL. SUCH INCIDENT ACTUALLY HAPPENS ALMOST EVERYTIME WHEN I USED CRUISE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313609February 24, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT WHEN THE VEHICLE HIT A BUMP IN THE ROAD OR AN ICE PATCH THE BRAKES FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TRAVELING 30 MPH AT THE TIME. THE FAILURE MILEAGE WAS 13,000 MILES. THE CURRENT MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312127February 24, 2010
VEHICLE SPEED CONTROL
2009 TOYOTA CAMRY WITH ACCELERATOR ELECTRONIC CONTROL SYSTEM DEFECT. CONSUMER STATES THAT THE TOYOTA DEALER STATED THE VEHICLE HAD BEEN REPAIRED WHEN IT HAD NOT. CONSUMER STATES IT ACCELERATES ESPECIALLY WHEN IT IS RAINING. *KB THE CONSUMER STATED WHEN DRIVING IN THE RAIN, THE TIRES WOULD SPIN. THE DEALER WORKED ON THE ELECTRONIC CONTROL SYSTEM AND CLEARED UP PART OF THE PROBLEM. HOWEVER, THEY WERE UNABLE TO REMEDY THE REMAINING PROBLEM WITH THE ELECTRONIC CONTROL SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313674February 24, 2010
VEHICLE SPEED CONTROL, AIR BAGS:SIDE/WINDOW, EQUIPMENT
BELOW YOU WILL FIND THE EMAIL THAT I SENT TO TOYOTA ON FEBRUARY 7, 2010 AS WELL AS THE RESPONSE I RECEIVED. TO THIS DATE I HAVE NOT RECEIVED ANY OTHER COMMUNICATION FROM TOYOTA. I TRULY BELIEVE THAT ONE OF THESE SAFETY RECALLS LED TO MY CAR ACCIDENT IN NOVEMBER, 2009. MY VEHICLE WAS INCLUDED IN BOTH THE FLOOR MAT AND ACCELERATOR RECALLS. DISCUSSION THREAD CUSTOMER 02/07/2010 09:51 AM I HAD A CAR ACCIDENT 11-30-09 WHICH RESULTED IN THE TOTAL LOSS OF MY 2009 CAMRY LE [XXX]. DUE TO THE CLOSED HEAD INJURY I RECEIVED, I AM UNABLE TO RECALL THE ACCIDENT. HOWEVER, VIEWING THE ACCIDENT REPORT, IT APPEARS MY VEHICLE WAS TRAVELING MUCH FASTER THAN I TRAVEL ON THIS ROADWAY. IT WAS NOTED THAT MY SIDE AIRBAG DID NOT DEPLOY WHEN MY VEHICLE STRUCK A TREE ON THE DRIVERS SIDE DOOR. DUE TO THE RECALLS, I AM NOW CONCERNED THAT ONE OF THE RECALL ISSUES WAS THE CAUSE OF MY ACCIDENT. MY CAR IS NOW AT A SALVAGE YARD NEAR ATLANTA, GA. AND I FEEL THAT TOYOTA SHOULD BE CONCERNED ENOUGH TO CHECK MY CAR FOR DEFECTS. I BOUGHT THIS CAR BASED ON YOUR REPUTATION FOR DEPENDABILITY AND SAFETY, AND NOW DUE TO THE RECALLS, I CAN'T IMAGINE BUYING ANOTHER TOYOTA. PERHAPS MY GREATEST CONCERN ARE MEDIA REPORTS THAT TOYOTA HAS BEEN AWARE OF THESE PROBLEMS FOR QUITE SOME TIME AND CHOSE NOT TO NOTIFY OWNERS. I NOW HAVE TO WONDER ABOUT THIS COMPANIES ETHICS. DATE: SUNDAY, FEBRUARY 7, 2010 12:51 PM FROM: ASK TOYOTA <[email protected]> SUBJECT: SAFETY SHORTCOMINGS [INCIDENT: 100207-000212] THANK YOU FOR CONTACTING TOYOTA MOTOR SALES, U.S.A., INC. WE APPRECIATE YOUR CONSIDERATION AND HOPE TO HAVE YOUR EMAIL ADDRESSED AS QUICKLY AS POSSIBLE. OUR CURRENT OFFICE HOURS ARE MONDAY THROUGH FRIDAY FROM 5 AM TO 6 PM AND SATURDAY 7 AM TO 4 PM PACIFIC TIME. IF YOU NEED IMMEDIATE ASSISTANCE, WE RECOMMEND YOU CONTACT THE CUSTOMER RELATIONS MANAGER AT YOUR LOCAL TOYOTA DEALERSHIP. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10313748February 24, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
I PURCHASED A 2009 CAMRY HYBRID THIS PAST SUMMER AND WITHIN A MONTH, NOTICED PROBLEMS WITH OCCASIONAL BRAKING AND ACCELERATION ISSUES. I ORIGINALLY THOUGHT THAT PERHAPS THIS WAS THE HYBRID TECHNOLOGY, BUT AT TIMES I HAVE EXPERIENCED SOME NEAR MISSES AND HAVE BEEN VERY CONCERNED WITH THE RECENT REPORTS OF LOST LIFE. I FILED A COMPLAINT ON THE TOYOTA.COM WEBSITE ON FEBRUARY 9TH, 2010 AND HAVE RECEIVED NO RESPONSE SINCE THEN. I AM DISAPPOINTED THAT THE CAMRY HYBRID WAS NOT INCLUDED WITH THE LATEST PRIUS RECALL AND FEEL THAT TOYOTA NEEDS TO INVESTIGATE WHAT I BELIEVE TO BE A SOFTWARE/ELECTRONICS ISSUE. I HAVE BEEN IN SOFTWARE DEVELOPMENT AND SALES FOR THE PAST 15 YEARS AND HAVE NEVER BEEN IN A CAR ACCIDENT SINCE RECEIVING MY LICENSE. BUT SINCE PURCHASING THIS CAR, MY FIRST TOYOTA, I DO NOT FEEL AS SAFE AS I HAVE IN MY GM'S AND FORD'S OVER THE YEARS. WHAT I AM EXPERIENCING IS A FORWARD LURCH WHEN BRAKING FROM 50 MPH TO A QUICK STOP/TRAFFIC LIGHT AND THE GAS ENGINE IS ENGAGED. WHEN BRAKE IS APPLIED, THE CAR SLOWS, THEN THERE IS A QUICK REVVING OF THE ENGINE, THEN AN UPSHIFT PRIOR TO A DOWNSHIFT WHEN THE ELECTRONICS/BATTERY TAKES OVER. THIS HAS CAUSED SOME NEAR MISSES FROM A REAR END COLLISION, AS THE CAR APPEARS TO STOP, BUT THEN LURCHES FORWARD. I HAVE ALSO EXPERIENCED THIS FORWARD LURCH, WHEN ACCELERATING AT HIGHER SPEEDS (30-50 MPH)FROM A STOP LIGHT, AS IF THERE IS A DELAY BETWEEN THE ELECTRONICS TO THE GAS ENGINE. THIS HAS CAUSED THE CAR TO ACCELERATE RAPIDLY ON OCCASION, CAUSING ME TO BRAKE TO SLOW IT DOWN. PLEASE HAVE THIS SOFTWARE DEFECT LOOKED INTO, AS I BELIEVE THIS RECENT RECALL SHOULD INCLUDE THE CAMRY HYBRIDS AS WELL AND AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313707February 24, 2010
VEHICLE SPEED CONTROL, EQUIPMENT:ELECTRICAL
VEHICLE (2009 CAMRY XLE) DOES NOT DE-ACCELERATE IMMEDIATELY WHEN TAKING YOUR FOOT OFF THE ACCELERATOR NO MATTER WHAT THE SPEED. THIS OCCURRENCE WAS FIRST NOTICED IN THE FALL THE SUMMER OF 2009. THE VEHICLE WAS TAKEN TO THE DEALER (BALISE TOYOTA W. SPFLD, MA) ON JAN. 5 2010. THE PROBLEM WAS POINTED OUT TO THE DEALER AND I WAS TOLD THERE WAS NO PROBLEM AND THAT THE SITUATION WAS NORMAL. ON FEB. 22, 2010 I AGAIN BROUGHT THE VEHICLE BACK TO THE SAME DEALERSHIP FOR THE RECALL FOR MODIFICATION OF DRIVER SIDE FLOOR CARPET, FUEL PEDAL MODIFICATION AND INSTALLATION OF A PART DESCRIBED AS SSC. AFTER TAKING RECEIPT OF THE VEHICLE ON FEB. 22, 2010 THE ACCELERATOR STILL DOES NOT RESPOND IMMEDIATELY TO DE-ACCELERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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