Toyota Camry Complaints (2011)

625 consumer complaints on file.

#11431224August 31, 2021
UNKNOWN OR OTHER
-The dashboard has become very sticky and shiny and started to chip off. I noticed this after having my tire repaired the worker placed a number tag on top of dashboard and half of it was still stuck to it. When I pulled it off a couple of chunks of the dashboard came off with it. -I had noticed the dashboard was super shiny and reflected pretty bad on my windshield making it hard to see clearly while driving. I am also started noticing a weird smell when I get in my car. Like a vinegar smell. So I am also concern about inhaling any bad fumes that the melting dashboard may be emitting. -I called Toyota in Redlands about the dashboard they said Camry’s 2011 models had had issues with the dashboard and that there had been a customer support program that were fixing the dashboard and had been extended twice but I missed the last extension by a month. I had never received a notice that there was an issue with the dashboards. Supposedly Toyota sent the extended warranty in 2018. - I did inform the Toyota in Claremont after my tire service that the dashboard had been damaged after someone placed a number tag on it and they sent over a person who fixes dashboard and he was the one who also notified me that the dashboards were having an issue with the stickiness. That they had some type of recall. He ended up coming by to fix the areas that were pulled off from the paper number tag and was able to cover up the shine on the drivers side. There are still some areas that need to be filled in but he noticed that after he was done covering it up. He said I could call him if it bugs me to work on it again. The areas he filled in are noticeable.How long will the coverage even last? - I’ve been getting service done at the same location for about 10 years now and no one has ever brought to my attention that there was a recall on the dashboards or any issues with it. So I feel that Toyota was hiding this issue from consumers until we noticed something about it ourselves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427794August 4, 2021
UNKNOWN OR OTHER
Richardson Toyota Service manager Brad Clark 1221 N Central Expy, Richardson, TX 75080 . District attorney Frank Crowley Courts Building - 133 N. Riverfront Boulevard, LB 19, Dallas, TX 75207 John Creuzot Texas Department of Motor Vehicles Consumer complaints P.O. Box 259001 Plano tx 75025 Dear Mr. Creuzot, CEO Toyota, Mr. Clark, and Texas Department of Motor Vehicles, There is an issue where my safety is at risk. I learned about the recall for Toyota’s sticky dashboard while I was away as a student, and I was not able to bring in my car at the time I was notified. The condition of the car is dangerous, driving at night, there is a bright glare, in addition there are fumes and there is a smell that comes from the melting dashboard creating is a health and safety issue. I am asking please that my car be recalled as I was not informed nor notified until the very end of the recall. The dealership is negligent in its response to correct this recalling. I am putting them on notice as this egregious lack of response against public policy. Please correct my vehicle so it is safe and healthy to drive. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425168July 16, 2021
UNKNOWN OR OTHER
I have a defective 'shiny' dashboard on my 2011 Toyota Camry. Apparently a recall was issued by Toyota but this was not an active campaign. The dash is so shiny that on bright days the reflection of the sun onto the front windshield is concerning. A friend recently told me about the recall but when I took the car to my local Toyota dealer I was told the recall campaign for my vehicle expired earlier in 2021. So, I want to lodge a complaint on the basis that while my Toyota dealer routinely sends me mail asking to buy back my 2011 Camry they never once told me about the recall. Clearly the dealer knows my address and many details about the vehicle I purchased from them but still they avoided telling me about my participation in the shiny dash recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424962July 15, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2011 Toyota Camry. The contact stated that there was an abnormal knocking sound coming from the sunroof while driving at various speeds. The contact scheduled an appointment with the dealer to have the vehicle inspected. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421021June 15, 2021
ENGINE
The contact owns a 2011 Toyota Camry. The contact stated while driving at various speeds, there was a knocking sound coming from the engine compartment. The contact also stated that the vehicle was consuming an excessive amount of oil requiring the contact to add a quart of oil every 3,000 miles. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the exhaust and the brakes needing to be replaced. The vehicle was repaired however, the failure recurred. The contact then took the vehicle back to the dealer where it was diagnosed with the torque converter needing to be replaced. The vehicle was repaired however, the failure persisted. The contact then took the vehicle back to the dealer for the third time where it was diagnosed with needing a tune up and an oil change. The vehicle was repaired and the failure persisted. The contact wanted a second opinion so she took the vehicle to an independent mechanic where it was diagnosed with the engine needing to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure and a complaint was filed. The failure mileage was approximately 149,255.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420723June 13, 2021
ELECTRICAL SYSTEM, ENGINE, WHEELS
I got my 150,000 tune, which included a computer refresh and alignment as well...well I asked for a replacement battery for my key fog and they gave a me a hard time about the battery...I just the need the battery changed on it and they said they would take care of it free of charge...when I got there they tried charging me $165 to change the battery in my key fog...which uses a round standard battery...and then they threaten me to take out the battery and then put the old one back in if I didn't comply. I ask to speak to the manager and he went ahead and did it for me like he originally had said....my dashboard after the computer refresh and key battery change my dashboard lights up with errors messages. And the car glitches and starts and shuts off when it wants to...and my alinement I got just before closing time and they reassuried me that it was good to go...and when I started driving it off the lot...it have another tire alignment on the opposite side of the car now....I've called them multiple times over and over and I've never heard anything back from them....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418285May 24, 2021
UNKNOWN OR OTHER
My Vin # does not seem to have any recalls about the sticky melting dashboard but my dash is completely sticky and getting worse day by day I have reached out to the local dealership on many different occasions but never get anywhere due to my vin # not having any open recalls what do I need to do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416586May 14, 2021
VISIBILITY/WIPER
DASHBOARD HAS BECOME SHINY AND EXTREMELY STICKY. ON SUNNY DAYS OR AT KNIGHT LIGHT CAN REFLECT OFF THE DASHBOARD INTO THE WINDSHIELD. THIS CAUSES AN INTENSE GLARE MAKING IT EXTREMELY DIFFICULT TO SEE FORWARD. THIS EFFECT CAN BE SEEN STATIONARY OR IN MOTION IN CITIES OR ON THE HIGHWAY. TOYOTA ISSUED AN ENHANCED WARRANTY HOWEVER MANY OLDER CARS ARE NO LONGER COVERED AND THE ISSUES STILL PERSIST. I PURCHASED MY CAR USED FROM A THIRD PARTY AND WAS NEVER INFORMED ABOUT THE ENHANCED WARRANTY THAT COVERED THIS ISSUE. WHEN I LEARNED THAT THIS WARRANTY EXISTED IT WAS TOO LATE AND MAR CAR WAS NO LONGER COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413968April 26, 2021
STRUCTURE:INTERIOR PANELS:SUN VISOR
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD DROP DOWN INDEPENDENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT HE HAD TO MANUALLY HOLD UP THE SUN VISOR WHILE DRIVING. THE CONTACT STATED THAT THE FAILURE CAUSED HIS VISION TO BE OBSTRUCTED WHILE DRIVING. MODESTO TOYOTA (4513 MCHENRY AVE, MODESTO, CA 95356, (209) 529-2933) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC TEST BUT DECLINED TO DO SO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413558April 23, 2021
POWER TRAIN, SUSPENSION, WHEELS
THE CAR IT'S HARD TO TURN NOW, IT MAKE NOISE WHEN I ACCELERATE, LIKING GREASE-OIL ON THE BALL JOINTS. IT SOUNDS LIKE THE PROBLEM WITH THE RECALL , BUT MY CAR IS 2-11.. A MONTH BEFORE THE RECALL ( THAT STARTS IN 3 -11).. SO I TOOK IT TO DEALERSHIP, AND THEY DIDN'T WANTED TO HELP ME WITH THAT. THEY WANT TO CHARGE ME LIKE $800. WHAT CAN I DO??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413137April 21, 2021
ENGINE, POWER TRAIN
MY CAMRY IS USING EXCESSIVE OIL AND IT HAS THE SAME ENGINE NUMBER INCLUDED IN ALL THE OTHER COMPLAINTS. I TOOK MY CAR IN TO HAVE THE OIL CONSUMPTION TEST DONE. NO LEAKS WERE FOUND, OIL CHANGE WAS DONE AND I WAS TOLD TO COME BACK IN A WEEK. THE FIRST CHECK UP OIL WAS ADDED BY THE TECHNICIAN (II WAS NOT TOLD HOW MUCH) AND I WAS ASKED TO RETURN IN 1000 MILES. I WAS TOLD TO ADD OIL IF NEEDED. WHEN I RETURNED FOR THIS CHECK, UP, I LET THEM KNOW THAT I HAD TO ADD A QUART OF OIL BETWEEN THE CHECK UPS. WHEN THE CSR RETURNED HE SAID WE WERE ALL SET. THE AMOUNT OF OIL BEING CONSUMED WAS "WITHIN THE PARAMETERS ". I KNOW THIS IS NOT CORRECT! THEY SAY NOTHING IS TO BE DONE. I CAN HEAR THE TAPPING NOISES FROM THE PISTONS IN MY ENGINE ABOUT EVERY 3 DAYS OF DRIVING BECAUSE OF THE LACK OF OIL. MY CAR LOOSES POWER AND STARTS ACTING SLUGGISH ETC...THIS IS DAMAGING MY VEHICLE! I HAVE TAKEN EXCELLENT CARE OF MY CAR. I HOUGHT IT BRAND NEW. OIL CHANGED ON TIME ALONG WITH ALL SUGGESTED MAINTENANCE. PLEASE INVESTIGATE THESE COMPLAINTS ON THIS TOYOTA' ENGINE. BY 2011 THIS PROBLEM SHOULD HAVE ALREADY BEEN CORRECTED. NOW I SEE THAT SOME OF THE CARS HAVE BEEN FIXED WHILE OTHERS HAVE NOT BEEN. IF ALL HAVE THE SAME PROBLEM, TOYOTA NEEDS TO BE HELD ACCOUNTABLE. MY CAR'S VALUE IS LOWER DUE TO THIS PROBLEM AND I WILL HAVE TO KEEP ADDING 3-4 QUARTS OF OIL BETWEEN OIL CHANGES (@ $13 00 A QUART) AS I CANNOT AFFORD TO PURCHASE ANOTHER AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403131March 15, 2021
STRUCTURE:INTERIOR PANELS:SUN VISOR
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SUN VISOR FELL OWN AND MOMENTARILY OBSTRUCTED HIS VIEW. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394628February 4, 2021
VISIBILITY/WIPER
THE DRIVERS SIDE SUN VISOR, WHILE POSITIONED IN TRHE RETAINING CLIP, CONTINUES TO ROTATE DOWNWARD, HAMPERING THE DRIVERS VIEW. CONDITION IS WORSENING WITH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389621January 24, 2021
SUSPENSION
MY YEAR OF TOYOTA AND MAKE HAD A RECALL ON THE FRONT DRIVER'S SIDE BALL JOINT AND MY BALL JOINT IS ABOUT READY TO SNAP BECAUSE IT IS A FAULTY FACTORY BALL JOINT. I WOULD LIKE THIS TO BE CHECKED OUT BECAUSE I HAVE KIDS AND I DON'T WANT TO HURT ANY OF US. THANK YOU FOR YOUR TIME AND CONSIDERATION. FAMILIES ARE FOREVER!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374388November 12, 2020
ENGINE
VERY LOUD RATTLE WHEN FIRST STARTED ESPECIALLY WHEN COLD. EVEN WHEN IT IS IDLING AFTER RUNNING FOR A WHILE IT STILL HAS A SLIGHT RATTLE JUST A LOT QUIETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364222October 13, 2020
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, WHEELS
FRONT RIGHT AXLE BOOT LEAKS GREASE TO THE CONTROL ARM SUSPENSION CAUSING THE VEHICLE TO BE UN STABLE/VIBRATION PUTS ME IN FEAR. DEALERSHIP DOES NOT WANT TO DO ANYTHING ABOUT IT. I AM VERY SCARED. THE VEHICLE IS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355381September 16, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2011 TOYOTA CAMRY. THE CONTACT STATED WHILE HER SON WAS DRIVING AT 65 MPH, WHEN A TRUCK INTERSECTED THE MIDDLE LANE. THE DRIVER STATED HE WAS TRYING TO PREVENT GETTING HIT BY THE TRUCK AND BEGAN TO SWERVE BUT CRASHED INTO THE REAR SIDE OF THE TRUCK. THE DRIVER STATED HE LOST CONTROL OF THE VEHICLE AND SPUN TWO TIMES BEFORE CRASHING INTO A HIGHWAY RAIL. THE DRIVER STATED THE VEHICLE WAS DAMAGED ON THE FRONT, PASSENGER SIDE AND REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A HEAD INJURED BY HITTING HIS HEAD ON THE FRONT DRIVER SIDE DOOR AND ALSO SUFFERED BACK PAINS AND SEEK MEDICAL ATTENTION AT THE ER AND URGENT CARE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED HER RESIDENCE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE WAS LOSS.THE VEHICLE WAS TOWED OT JUNK YARD. THE CONTACT CALLED LOCAL DEALER NEWBOLD TOYOTA LOCATED AT 1282 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 628-7000 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11354989September 14, 2020
UNKNOWN OR OTHER
I NOTICED THE WINDOWS GETTING HAZY WITH A DIFFICULT TO REMOVE "FILM" AND NEVER KNEW WHY UNTIL I DISCOVERED THAT THE DASHBOARD IS BECOMING STICKY AND SHINY. I SUSPECT THE HAZY FILM IS COMING FROM THE DISINTEGRATING DASH BOARD. IT IS ALSO BECOMING SHINY AND THIS IS REFLECTING IN THE WINDSHIELD. SEEMS LIKE A REPEAT OF WHAT HAPPENED TO MY 2007 CAMRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343148August 4, 2020
UNKNOWN OR OTHER
MY DRIVERS SIDE SUN VISOR ALL OF A SUDDEN STARTED TO FALL, AND IT HAS BECOME A OBSTRUCTION WHILE I AM DRIVING. IT WILL NOT STAY UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342543July 31, 2020
VISIBILITY/WIPER
WHILE DRIVING, THE DRIVER-SIDE SUN VISOR DROOPED DOWN AND COULD NO LONGER SUPPORT ITSELF. THIS SAFETY ISSUE RESULTED IN A DANGEROUS OBSTRUCTION OF VIEW. I'VE HAD TO REMOVE THE SUN VISOR UNTIL IT CAN BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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