Toyota Camry Complaints (2011)

625 consumer complaints on file.

#11480377August 20, 2022
STRUCTURE:BODY, VISIBILITY/WIPER
I am having an issue with a sticky melting dashboard in my 2011 Camry. I recently noticed this as I was driving and there is this glare that puts me and my family at risk every day. I bought my Camry brand new in 2011 for which I paid 32k for it and now I am being left with a dangerous dashboard. Toyota should be forced to help its costumers .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475975July 26, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
My dashboard on my 2011 Camry has recently started melting & is extremely sticky. One spot on the driver's side is really bad & causing a glare on my windshield. I am very concerned this is going to cause visibility issues while driving. This is a clear defect. After doing extensive research to figure out why this is happening & what to do, I called my local dealership on 7-22-22, then called Toyota Corp same day. They refused to do anything to help me! The rep told me an extended warranty was offered for various Toyota models due to sticky dashboards including my car, but that mine expired May 2021. When I told her I never received anything in the mail, she replied they only send out notices for recalls & this wasn't a recall. She suggested to get an estimate from my local dealership, then call back, but that they still couldn't cover the repair. I asked to speak with a Supervisor, but no one ever answered. The rep told me a supervisor would call me back within 24 hours...4 days later...still nothing. This is absolutely ridiculous that Toyota would expect me to repair this obvious manufacturing defect out of my pocket! My dash is ugly & dangerous! This is my third Toyota & I always recommend Toyota vehicles to friends/ family. I was getting ready to purchase another Toyota, but I'm so disappointed in Toyota that I'm seriously reconsidering. I can't believe they don't seem to care about their customers anymore than this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473725July 13, 2022
STRUCTURE:BODY
Dashboard panel has become sticky and degraded. Light touch leaves indentations and marks with pieces of material breaking off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470397June 22, 2022
LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
THE SUPPLIED JACK DOES NOT RAISE VEHICLE HIGH ENOUGH WHEN USED ON PAVEMENT AS INSTRUCTED BY MANUAL. DASH MOBILE DIRECTION GIVES UNSAFE DIRECTIONS AND THE WRONG WAY ON A ONE WAY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469199June 14, 2022
ENGINE
My 2011 Toyota Camry is using too much oil. I am the original owner and have always kept up with the oil changes. The car only has 76,822 miles. The first thing I noticed when I started my car up was lights on dashboard stayed on a few seconds longer than normal which the oil light was one of them. It was not due for an oil change yet but I decided to take the car in to see if the oil needed topped off. The oil didn't register on the dipstick. They had to add 2 qts. of oil. After I put 750 mi. more on my car, it started sounding louder. I took it back in to have the oil checked again, this time it was a quart low. I have these receipts with the mileage on them. I'm seeing other people have these same complaints. I bought this car because I thought it would be dependable. This is an issue I believe Toyota is aware of and they should have to do a recall on this. This is low miles for this car and I shouldn't be having this major of an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465306May 19, 2022
UNKNOWN OR OTHER
Sunroof randomly exploded. I was driving approximately 40mph down a city road on 5/18/22 and the sunroof exploded dropping a 4x8 inches worth of glass shards and fracturing the rest of the glass. There was no debris, rough driving conditions or unlevel road when it happened. I was relatively safe when it happened as there was not any traffic, but if it were on the highway in traffic it could have caused issue. I have not done any inspections by manufacturer, insurance, etc. I was not sure how accountability works with it breaking for no reason, so I was just planning to buy a used sunroof and replacing it. There were no warning, just a random bang when it exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460093April 8, 2022
AIR BAGS
I was involved in a traffic accident on Route 10 in California on February 27 and I hit the back of a large truck. My driving speed was 73mph and the impact speed was 33mph. The air bag of the vehicle deployed at the time, causing my right eyeball to rupture and permanently blind me. There was no damage to my face except for the right eye. My body didn't suffer any harm either. I looked up a lot of information and combined the results of the hospital diagnosis. I suspect a defect in the air bag caused my injury. And I found on the news that there have been many similar cases of airbags used by Toyota, which were accidental injuries caused by defective airbags. I would like your help to find out as soon as possible if my right eye is damaged due to a defective air bag from Toyota. I am driving a 2011 toyota, camry. Looking forward to your reply.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11459612April 4, 2022
UNKNOWN OR OTHER
Driver side visor fell down. It has a faulty plastic bracket. This is the second time this has happened. The first time, Toyota issued a recall and replaced the broken visor. However, the same problem has occurred with the replacement visor. It is a safety issue as it can be difficult to drive in the sun without a visor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457154March 17, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
I have a 2011 Toyota Camry with 72,000 miles on it. The dashboard has a melting issue where it leaves a residue on anything it comes in contact with and is sticky. The major safety issue is the glare that reflects onto the windshield while driving and interferes with visibility. I prior owner, an elderly gentleman, was unaware of any recalls/repairs that Toyota was providing. I called Toyota and they said that they are aware of this issue but cannot repair or provide reimbursements for repairs because there is no recall for their dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453036February 19, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I came to a stop sign accelerated shifted into 3 rd gear stepped on the gas and it started to contract as if the car was shutting off, within seconds of grasping that effect it started smoking and than I seen flames as I just sat in the car wondering why this was happening instead of getting far away from the car as possible. They totaled my vehicle now im having a problem getting my full request which is 7,000 dollars. The engine light ended up coming on prior to this.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11451496February 11, 2022
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2011 Toyota Camry. The contact stated that the dashboard had melted. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450613February 5, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
The dashboard on my vehicle is sticky causing limited visibility when driving and is a distraction. I did not receive a recall on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447942January 18, 2022
AIR BAGS, STRUCTURE:BODY
my camry is grey
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443843December 14, 2021
UNKNOWN OR OTHER
In hot weather, the dashboard is covered by thousands of tiny clear bubbles, which reflect onto the windshield, making safe driving difficult. Toyota told me that they issued a notice on this, offering to replace the dashboard, but the offer has expired. I believe this situation is a driving hazard and Toyota should be required to replace the dashboard at this later date.. The pictures show the reflection on the windshield (The reflections move around and this is a more benign example.), and what the bubbles on the dashboard look like.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443322December 10, 2021
VISIBILITY/WIPER
My 2011 Toyota Camry has a deteriorating dash. It is sticky and very shiny in spots. The glare from this has made it very difficult to drive. I searched for info on this and discovered there had been a recall! I did not receive this notification, despite keeping my contact info current. My Camry has less than 83,000 miles. I am having trouble seeing through the glare, and no longer feel safe driving my Camry. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439245November 3, 2021
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2011 Toyota Camry. The contact stated that while driving at an undisclosed speed, he noticed that the dashboard had air bubbles and was sticky. Additionally, there was a reflection from the sunlight on the dashboard onto the windshield which limited the driver’s visibility while driving. The dealer was made aware of the failure but informed the contact that the Technical Service Bulletin had expired. The vehicle was diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433883September 21, 2021
AIR BAGS
The contact owns a 2011 Toyota Camry. The contact stated while driving at an undisclosed speed, another vehicle crashed into the driver's side of the vehicle. The air bags failed to deploy. The contact did not know whether there were warning lights illuminated as he was knocked unconscious when the accident occurred. The contact was transported to the hospital with the assistance of emergency units. The contact sustained a severe concussion, lacerations on the forehead, bruised ribs, pulled muscles behind his heart. The contact had been seeking medical assistance. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11433398September 17, 2021
UNKNOWN OR OTHER
UNKNOWN Dashborad on my Toyota is very sticky and Toyota customer service told me that there was a recall back in April 2018 and it expired in Dec 2020. They mailed me a notice but I never recieved that noticed. Because during the same time I sold my property and moved to TEXAS from California. May be that is why I did not recieved that noticed. So now my concern is What causing the dashboard to be sticky? Is there any chemical that causing the dashboard to be sticky and how it may effect if somebody's health if he is keep driving the car with sticky dashboard? Is there any way to get recall details of why the dashboard is sticky? Toyota don't want to answere any of these questions.The only thing they told me that "It was not a safety recall, it was a part of customer support program". How they decide that it was not a safety issue? Have they done any investigation and proof that it is not a safety issue? If they did then why can't they give that information to customer? So I will please request NHTSA to investigate this sticky dashboard issue to make sure there is no health safety issue. Otherwise I will be putting my and my family health on risk. If there is any health issue due to any chemical in dashboard which cause it to be sticky then this recall should have been mandotary which usually don't have any expiry. I will appreciate your cooperation and any information regarding the recall regarding this sticky dashboard and how it effect on somebody health. thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432245September 9, 2021
UNKNOWN OR OTHER, VISIBILITY/WIPER
Over a period of time lately the dashboard has become shiny and sticky. The glare off of the shiny area from the sun blocks the drivers vision
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431533September 2, 2021
VEHICLE SPEED CONTROL
Upon backing up out of a parking space, the car was put in drive and accelerated excessively. It accelerated and didnt allow actions to control the vehicle. The airbags were deployed so we assumed it accelerated to at least 35 mph. The vehicle slammed into a brick wall. The driver was injured upon impact suffering seven fractured ribs, a broken sternum and severe lacerations and bruising from the knees down. The vehicle has been inspected by the material damage adjuster of the insurance company. It has not been inspected by the manufacturer to date. There were on warnings prior to the accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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