Toyota Camry Complaints (2002)

953 consumer complaints on file.

#10047591November 26, 2003
TIRES
HI! THIS IS REGARDING MY CAMRY 2002. TIRES STARTED BALDING UNEVENLY, NOTICED AT 4000 MILES SECONDARY TO FAULTY ALIGNMENT. TIRES FRONT TWO ONLY REPLACED BY TOYOTA ON LODGING A COMPLAINT. TIRES WERE AGAIN BALDING AFTER ANOTHER 4000 MILES OR SO. FAULTY ALIGNMENT. TOYOTA AND DEALER REFUSE TO ACKNOWLEDGE MY CONCERNS AND HAVE GOT ALIGNMENT CHECKED ON A MONTHLY BASIS TIMES 3 AND HAS BEEN FAULTY ON EACH OCCASION. TIRES WENT COMPLETELY WORN OUT, BALD WITH THE METAL WIRES COMING OUT.(HAVE ALL 4 TIRES AS EVIDENCE). I HAD TO PURCHASE FOUR NEW TIRES AND GET THE ALIGNMENT FIXED ON EACH OCCASION WITHIN THE FIRST ONE YEAR OF PURCHASING MY NEW CAMRY. I HAVE SPENT MORE THAN $1000 ON TIRES AND ALIGNMENT AND TOYOTA REFUSES TO HELP ME OUT IN CORRECTING THE FAULTY ALIGNMENT AND ALL THE TROUBLE I HAVE BEEN THROUGH WITH A NEW CAR!!! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047635November 26, 2003
TIRES
CAR PULLED TO THE LEFT FROM THE DAY IT WAS PURCHASED. DEALERSHIP TRIED ON 3 SEPARATE OCCASIONS TO FIX THE PROBLEM WITH NO LUCK. THEY BLAMED THE ROADS. TIRES WERE ALSO USELESS UNDER SNOWY CONDITIONS, PROVIDING MINIMAL TRACTION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047396November 23, 2003
STRUCTURE:BODY:DOOR
THE 2002 TOYOTA CAMRY ACHIEVED ONLY A TWO STAR NHTSA SIDE IMPACT RATING FOR THE FRONT DOORS (FIVE FOR THE REAR). A TOYOTA REPRESENTATIVE AT THE 2002 INTERNATIONAL CAR SHOW IN SAN FRANCISCO SAID THIS WAS DUE TO A STRUCTURAL DESIGN FLAW WHICH WAS BEING CORRECTED ASAP FOR THE 2003 MODELS. THE FIX RESULTED IN A THREE STAR RATING. WILL THE CORRECTION BE RETROFITTED ON THE OLDER MODELS OR WILL PASSENGER SAFETY CONTINUE TO BE COMPROMISED BECAUSE OF THIS FLAW? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048356November 19, 2003
STEERING:COLUMN, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER COMPLAINED ABOUT A STEERING COLUMN PROBLEM. ALSO, VEHICLE HAD A TOUGH TIME ENGAGING INTO GEAR. DEALERSHIP SAID THAT THEY COULD NOT DUPLICATE CUSTOMER'S CONCERN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042108November 17, 2003
AIR BAGS:FRONTAL
WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE FRONT AIR BAG DID NOT DEPLOY. *AK *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10046682November 5, 2003
AIR BAGS
VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. *MR *SCC *JB *NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10045520November 5, 2003
TIRES
2002 TOYOTA CAMRY NOTICEABLE PULLING TO THE LEFT AFTER REGULAR TIRE ROTATION, ALIGNMENT. PREMATURE WEAR OF TIRES TO THE POINT OF REPLACEMENT AT 21,XXX MILES.FTER RESEARCHING ON TOYOTA MESSAGE BOARDS, THIS APPEARS TO BE A COMMON AND POTENTIALLY SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED BY TOYOTA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042469November 5, 2003
TIRES
THE VEHICLE WAS TAKEN IN FOR ROUTINE INSPECTION AND THE MECHANIC NOTICED ALL 4 TIRES WERE WEARING ON THE INSIDE AND OUTSIDE, SOME PIECES OF PLY WERE STICKING THROUGH. *AK ALL FOUR TIRES WERE ROTATED TWICE AND THE AIR PRESSURE WAS GOOD. CONTINENTAL REP. STATED "TOO BAD NOT THEIR PROBLEM CUSTOMER ABUSE OR MECHANICAL PROBLEM." *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043620October 27, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, TIRES:SIDEWALL
I OWN A 2002 TOYOTA CAMRY WITH BRIDGESTONE TIRES WHICH WERE ON THE CAR WHEN WE PURCHASED IT IN FALL OF 2002. WE HAVE TAKEN THE CAR INTO DEALERSHIP, HIGH COUNTRY TOYOTA IN SCOTTSBORO, AL, 3 TIMES AND PHONED OUR SALES REPRESENTATIVE APPROXIMATELY 6 TIMES FOR 3 PROBLEMS. #1 - RATTLING - WHICH WE WERE TOLD ON THE FIRST VISIT TO DEALER IT WAS THE CATALYTIC CONVERTER HEAT SHIELD COVER AND THEY HAD FIXED IT BY BENDING IT OUT. IT'S RATTLING AGAIN, NOW. #2 - SMELL OF SULFER/ROTTEN EGGS - WHICH WE WERE TOLD THEY COULD NOT RECREATE THE PROBLEM, SO THEY HAVE NO IDEA WHAT IT COULD BE. IT STILL SMELLS! #3 - MY HUSBAND TOOK THE CAR TO WAL-MART TO HAVE THE OIL CHANGED AND THE TIRES BALANCED AND ROTATED BECAUSE WE NOTICED ALOT OF WEAR ON THE OUTSIDE OF THE TIRES AND THE STEERING WHEEL WAS VIBRATING WHEN DRIVING. MY HUSBAND WAS PAGED BACK TO THE AUTOMOTIVE SECTION BY AN EMPLOYEE TO SEE THE TIRES HIMSELF BEFORE THEY TOOK THEM ALL OFF THE CAR AND TO WARN MY HUSBAND ABOUT DRIVING ON THE TIRES IF WE DIDN'T REPLACE THEM IMMEDIATELY. MY HUSBAND SAID THE INSIDE OF THE TIRES WERE SHOWING THE WIRES FROM SEVERE WEARING. MY HUSBAND TOOK THE CAR TO THE DEALER WHERE WE PURCHASED IT TO HAVE THEM INSPECT THE FRONT END FOR DAMAGE THAT COULD CAUSE THE TIRES TO WEAR IN SUCH A WAY SO QUICKLY. OUR VEHICLE IS 1 YR. OLD WITH 30,000 MILES ON IT. HE WAS TOLD IT WAS OK, BUT THE TIRES ON THE CAR AT TIME OF PURCHASE WEREN'T MEANT TO LAST VERY LONG, ANYWAY. HE TOOK THE CAR TO A LOCAL - TRUSTED - TIRE COMPANY AND HAD THE TIRES REPLACED. WE HAVE BEEN TOLD THAT OUR DEALER ISN'T AWARE OF ANY RECALLS AND/OR COMPLAINTS ON ANY OF THESE ISSUES, BUT AFTER RESEARCHING THE INTERNET, I HAVE COME ACROSS MORE THAN ENOUGH COMPLAINTS TO MAKE ME WONDER IF I'VE MADE A HUGE/COSTLY MISTAKE IN TRUSTING THE TOYOTA NAME AND PAST REPUTATION, ESPECIALLY WITH 3 CHILDREN WHO WERE PUT AT RISK AND A MONTHLY CAR PAYMENT!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041533October 9, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
2002 TOYOTA CAMRY DOOR HANDLE BREAK PREVENTING DOOR FROM BEING OPENED FROM THE INSIDE. YOU HAVE TO ROLL THE WINDOWS DOWN IN ORDER TO GET THE DOOR OPEN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041567October 9, 2003
STEERING
I TOOK DELIVERY OF A 2002 CAMRY XLE ON 3/12/03. FROM THE DRIVE HOME TO THIS DATE THE CAR HAS HAD A SIGNIFICANT PULL TOWARD THE LEFT WHEN DRIVING. THIS PULL IS SUCH THAT EVEN RELATIVELY MINOR CHANGES IN ROAD SURFACE RESULT IN A WORSENED PULL THAT REQUIRES CONSTANT CORRECTION BY STEERING TOWARD THE RIGHT. APPROXIMATELY EIGHT (8)ATTEMPTS TO HAVE THE PROBLEM REPAIRED OR CORRECTED THROUGH THE TOYOTA DEALERSHIPS HAVE PROVEN FUTILE. I HAVE MADE REPEATED CALLS TO THE TOYOTA CUSTOMER SERVICE CENTER IN TORRENCE,CALIFORNIA. EFFORTS TO REPAIR THIS PROBLEM HAVE INCLUDED:NEW TIRE AND WHEEL ROTATIONS(5-6 TIMES), ALIGNMENTS(5-6 TIMES), AND CAMBER BOLTS REPLACED(TWICE). AFTER THE LAST CAMBER BOLT REPLACEMENT THERE WAS IMPROVEMENT FOR A SHORT PERIOD OF TIME BUT THE STEERING PROBLEM QUICKLY RETURNED. I TOOK THE CAR TO ANOTHER LOCAL TOYOTA DEALERSHIP IN AN EFFORT TO TRY AND RESOLVE THE STEERING PROBLEM. THE FOUR WHEEL ALIGNMENT REVEALED THAT THE CASTER WAS NOT WITHIN THE FACTORY SPECIFIED RANGE. I WAS TOLD THAT THERE WAS NO ADJUSTMENT FOR THE CASTER AND THERE WAS A WARNING ON THE PRINTED ALIGNMENT SPECIFICATION SHEET STATING,"THIS VALUE IS NOT WITHIN SPECIFICATION. TIRE WEAR,HANDLING AND SAFETY PROBLEMS MAY RESULT". THIS WAS AND STILL IS OF GRAVE CONCERN TO ME. I NOTIFIED TOYOTA CUSTOMER SERVICE OF THE SAFETY CONCERNS AND WAS REFERRED BACK TO THE PURCHASING DEALERSHIP.IN THE COURSE OF THESE REPEATED SERVICE VISITS I WAS GIVEN A 2002 CAMRY LE TO DRIVE AS A LOANER CAR ON TWO OCCASIONS AND ONE OF THE LOANER CARS HAD THE SAME STEERING PROBLEM AS MINE. I FEEL UNSAFE WITH THEY'RE UNRESOLVED STEERING PROBLEMS AND FEEL THAT THIS PRESENTS A SAFETY HAZARD TO ME AND MY FAMILY AND PERHAPS OTHER 2002 TOYOTA CAMRY OWNERS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042573October 8, 2003
WHEELS:HUB
VEHICLE CAME EQUIPPED WITH A PLASTIC WHEEL COVER THAT MELTED AND FELL OFF WHILE DRIVING. THIS WAS CAUSED BY THE HUBS OVERHEATING. DEALERSHIP HAS BEEN NOTIFIED, BUT DIDN'T HAVE A SOLUTION TO CORRECT THE PROBLEM, JUST INFORMED CONSUMER OF THE COST TO REPLACE THE COVERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042308October 6, 2003
TIRES
WHILE DRIVING AT 65 MPH REAR DRIVER'S SIDE TIRE BLEW OUT, CAUSING THE DRIVER TO PULL OFF THE ROAD. OWNER HAS CONTACTED THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042356October 6, 2003
STRUCTURE:BODY:DOOR
FRONT DRIVER AND PASSENGER PLASTIC DOORS KNOB HANDLE BROKE WHILE EXITING THE VEHICLE. DEALER REPLACED BOTH HANDLES, BUT THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041255October 5, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
KEY CAN BE REMOVED FROM IGNITION WHEN CAR IS IN DRIVE. IGNITION DEFECT COULD CAUSE THE CAR TO ROLL AND STRIKE ANOTHER CAR OR A PERSON WHEN UNATTENDED. THE IS THE SECOND SERIOUS MANUFACTURER'S DEFECT ON THIS CAR. THIS IS THE SAME NEW CAR THAT HAS INTERMITTENT BRAKE FAILURES OF HYDRAULIC ABS IN UNDER 15,000, CAUSING CAR TO GO THROUGH STOPS THREE TIMES. PLEASE SEE COMPLAINT # 10018667. IMPOSSIBLE TO GET MANUFACTURE TO ASSIST DESPITE SEVERAL ATTEMPTS. BUYER BEWARE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041218October 4, 2003
STEERING, SUSPENSION
CAR PULLS TO THE LEFT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041237October 4, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON FOUR DIFFERENT OCCASIONS, I'VE HAD TROUBLE WITH THE ANTI-LOCK BRAKES. THE FIRST TWO INCIDENTS WERE ON SNOWY AND RAINY ROADWAYS, SO I FIGURED IT WAS THE ROAD CONDITIONS THAT CAUSED THE PROBLEM. THE THIRD TIME I WAS ON IDEAL ROAD CONDITIONS, INCLUDING NO SAND ON THE ROADWAY. I BRAKED AS USUAL BUT THE CAR DID NOT STOP IN THE NORMAL DISTANCE AND CONTINUED TO TRAVEL LONGER THAN THE NORMAL. I TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NOTHING WRONG WITH THE CAR. IT HAPPENED FOR THE FOURTH TIME ON MY REGULAR ROUTE TO WORK. I APPLIED THE BRAKES AS USUAL AND THE BRAKES ENGAGED, BUT DID NOT HOLD. I WAS NEITHER SLIDING NOR SKIDDING, BUT CONTINUED TO TRAVEL ALONG AT ABOUT THE SAME RATE OF SPEED. SINCE I WAS COMING TO A MAJOR ROADWAY, I WAS FORCED TO PUT IT IN PARK TO STOP THE CAR OR I WOULD HAVE EASILY TRAVELED ACROSS TWO LANES OF TRAFFIC. I TOOK IT TO THE DEALERSHIP, AGAIN. THEY INSPECTED IT ALL OVER AND SAID THIS IS NORMAL FOR ABS BRAKES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042215October 2, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING IN CRUISE CONTROL AT 60 MPH, CRUISE CONTROL WOULD NOT DISENGAGE. VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE CRUISE CONTROL WOULD STILL BE ENGAGED. VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT FIND A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041018October 1, 2003
TIRES:SIDEWALL, TIRES
ON SEPT. 27 THE LEFT REAR TIRE EXPLODED WHILE DRIVING ON THE HIGHWAY AT 60 MPH. I PULLED OVER TO THE SHOULDER AND EXAMINED TIRE. TIRE HAD SUSTAINED MANY RIPS AND TEARS ALONG THE SIDE AND NUMEROUS FIBERS WERE EXPOSED WITHIN THE RIPS AND TEARS. THE TIRE WAS NOT FLATTENED. ALL THE DAMAGE WAS ON THE SIDE OF THE TIRE. THE TIRES ON MY 2002 CAMRY CAME WITH THE PURCHASE OF THE VEHICLE AND HAD ONLY 18,000 MILES. THE BRIDGESTONE/FIRESTONE INSPECTOR UPON EXAMINATION OF THE TIRE DENIED IT WAS DEFECTIVE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038103October 1, 2003
VEHICLE SPEED CONTROL, AIR BAGS
THE VEHICLE WAS BEING PARKED PARALLEL TO THE CURB. WITH THE DRIVERS FOOT ON THE BRAKE, HE SHIFTED FROM PARK TO DRIVE AND THE VEHICLE ACCELERATED FORWARD, THROUGHOUT THE INTERSECTION, OVER A CURB INCREASING IN SPEED. THE AIR BAG DID NOT DEPLOY. THE DRIVER ATTEMPTED TO BRAKE, BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TOTALED. *AK *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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