Toyota Camry Complaints (2002)

953 consumer complaints on file.

#10060294March 3, 2004
ENGINE AND ENGINE COOLING:ENGINE
DRIVER SIDE WINDOW DID NOT ROLL SMOOTHLY. SQUEAKED BUT WAS ONLY FIXED AFTER TAKING THE CAR A DEALER A THIRD TIME. SPUTTERING/RATTLING SOUND SEEMS TO BE COMING FROM THE ENGINE WHEN THE CAR IS IDLE OR UPON COLD START. SOUND GETS PROGRESSIVELY LOUDER. DEALER CLAIMS THAT NO SOUNDS WERE HEARD. CAR ALSO HESITATES WHEN RESPONDING TO ACCELERATION. IN RESEARCHING FOR ANSWERS, I FOUND THAT THE DRIVER'S SIDE AIRBAG HAS A RECALL. I WAS IN DISBELIEF WHEN I FOUND THAT NO EFFORTS WERE MADE IN CONTACTING ME ABOUT AN AIRBAG RECALL! I FEEL UTTERLY DISAPPOINTED. I'D COME FROM A "HONDA" FAMILY AND DECIDED TO GIVE TOYOTA A TRY. I HAVE LEARNT MY LESSON NOW THAT BUYING A BRAND NEW TOYOTA MEANS HAVING TO CHECK UP ON RECALLS AND PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059062February 26, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, TIRES, STRUCTURE:BODY:DOOR
ROTTEN EGG SMELL SINCE THE CAR WAS PURCHASED. COMPLAINED TO TOYOTA DEALERSHIP AND THE REGIONAL REP WITHOUT A RESOLUTION. THE REP SUGGESTION WAS TO JUST PUT PREMIUM GAS IN IT. CERTAINLY NOT WHAT I EXPECTED FROM TOYOTA BUT I HAVE BEEN PUTTING PREMIUM GAS IN THE CAR AND IT DOES SEEMS TO TAME THE SMELL SOMEWHAT. IN ADDITION WE HAVE HAD PROBLEMS WITH THE FRONT ALIGNMENT AND THE CAR PULLS TO THE LEFT. HAVE PURCHASED A LIFE TIME ALIGNMENT WARRANTY BUT IT STILL SEEMS TO GO OUT OF ALIGNMENT QUICKLY. ALSO HAVE A CONSTANT WIND PROBLEM WITH THE DRIVER SIDE FRONT DOOR. BEEN REPAIRED ONCE, GOING INTO THE SHOP AGAIN TO REPAIR. ALSO THE ORIGINAL TIRES HAD TO BE REPLACED AT 24,000 MILES. I WOULDN'T CONSIDER A TOYOTA IN FUTURE CAR PURCHASES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055965February 24, 2004
SERVICE BRAKES, HYDRAULIC
ON TWO SEPARATE OCCASIONS BRAKES FAILED. ON 12/1/2003, WHILE DRIVING UPHILL, BRAKES MALFUNCTIONED, AND CONSUMER'S VEHICLE BUMPED THE REAR OF ANOTHER VEHICLE. ON 1/27/2004, WHILE DRIVING DOWN HILL, BRAKES FAILED. VEHICLE WENT ONTO A SMALL INCLINE AND SLOWED DOWN, AND BRAKES STARTED TO OPERATE AGAIN. DEALER COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE PROBLEM. *AK *MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10059667February 19, 2004
SERVICE BRAKES, HYDRAULIC
VEHICLE HAS A VERY LOW BRAKE PEDAL, WHEN APPLIED IT STOPPED BELOW THE LEVEL OF THE ACCELERATOR PEDAL. *LA THE DEALER INFORMED THE CONSUMER THE BRAKES WERE NORMAL. THE DRUMS WERE CLEANED. HOWEVER THAT DID NOT REMEDY THE PROBLEM. THE CONSUMER ALSO HAS A SECOND 2002 TOYOTA CAMRY VIN# [XXX] WITH THE SAME BRAKE ISSUE. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056955February 10, 2004
SUSPENSION:FRONT
VEHICLE SHIMMIES AND VIBRATES FROM FRONT END AT ALL SPEEDS. PARTICULARLY BAD BETWEEN 40-50MPH. AT HIGH SPEEDS, NOT AS NOTICEABLE, BUT LOUD WUMP-WUMP-WUMP NOISE EMANATES FROM FRONT END. BRAKES PULSATE WHEN DECELERATING, PARTICULARLY NOTICEABLE AT SPEEDS FROM 50-40MPH. THIS HAS BEEN PROBLEM SINCE CAR WAS NEW. DEALER HAS RESPONDED WITH BALANCING TIRES SEVERAL TIMES, THEN REPLACING. UNFORTUNATELY, PROBLEM STILL EXISTS AND NO RESOLUTION PENDING. ALSO, CAR HAS HAD A TENDENCY TO PULL TO THE LEFT AT SPEED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057636February 6, 2004
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
WHILE DRIVING 20 MPH CONSUMER'S VEHICLE WAS REAR ENDED AND PUSHED INTO ANOTHER VEHICLE. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, AND SEAT BELTS FAILED TO RESTRAIN THE OCCUPANT. AS A RESULT, THE DRIVER SUSTAINED UPPER CHEST INJURIES. *AK DURING THE TIME OF INCIDENT, CONSUMER WAS TRYING TO STOP WHEN VEHICLE WAS REAR ENDED. THIS LED TO CONSUMER'S VEHICLE HITTING ANOTHER VEHICLE PARKED ON THE SHOULDER. *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10056707February 6, 2004
SERVICE BRAKES, HYDRAULIC
2002 TOYOTA CAMRY SE V6, WHEN YOU APPLY THE BRAKES THEY WILL NOT STOP THE CAR IN THE SAME AMOUNT OF DISTANCE EACH TIME. EVERY TIME WHEN THE BRAKES ARE HAVING PROBLEMS, IT TAKES TWICE ARE FAR TO STOP THE CAR AS NORMAL. MY WIFE AND I JUST SIGNED UP TO TAKE AN EMERGENCY VEHICLE OPERATIONS CLASS SO THAT WHEN THE BRAKES FAIL AGAIN, WE WILL BE MORE PREPARED TO TAKE EVASIVE ACTION TO AVOID A WRECK WITH OUR 2 CHILDREN IN THE CAR. THE CAR HAS BEEN LEFT AT THE DEALERSHIP 10 TIMES JUST FOR THE BRAKES . THE BRAKES HAVE FAILED WITH THE DEALER 2 TIMES, BUT THEY ARE CELLULOSE AS TO THE ORIGIN OF THE PROBLEM . THE DEALERSHIP IS AFFRAID TO DRIVE THE CAR MORE THAN A FEW MILES AT A TIME, BECAUSE THEY SAID THEY "DO NOT WANT TO WRECK THE CAR". THAT IS MY POINT EXACTLY!!!! I CALLED SOUTHEAST TOYOTA, CASE #200308050397, SHE SAID IF THE DEALER CAN NOT DUPLICATE THE PROBLEM EACH TIME, THAT THERE IS NOT A PROBLEM. SE TOYOTA TOLD THE DEALER TO " QUIT LOOKING AT THE CAR FOR BRAKE PROBLEMS". THAT WAS A STATEMENT THE SERVICE MGR WOULD NOT GIVE TO ME IN WRITING!! IT IS NOW FAILING MORE OFTEN . I AM AFRAID FOR MY WIFE AND KIDS TO BE IN THE CAR AT ALL . I WILL BE FILING FOR ARBITRAION VERY SOON. AFTER THIS I WILL NEVER DRIVE ANOTHER TOYOTA. THE CUSTOMER SERVICE FROM TOYOTA, ON A PROBLEM AS MAJOR AS BRAKES , LACKS ANY CONCERN AT ALL. I HOPE TOYOTA FINDS THE PROBLEM BEFORE ANYONE ELSE GETS HURT!!!!!!!!!!JW . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054347January 17, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS:FRONTAL, FUEL SYSTEM, OTHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STRUCTURE:BODY, STRUCTURE:BODY:DOOR, SEATS
1. LOUD CREAKING AND RATTLES: AFTER MANY ATTEMPTS AT REPAIRS, THE PROBLEM FINALLY TURNED OUT TO BE A MANUFACTURING DEFECT. THEY LEFT PLASTIC ASSEMBLY GUIDES IN PLACE, WHICH THEY HAD TO REMOVE BY REMOVING THE WINDOW AGAIN (THIS WAS A SUPER SECRET SERVICE BULLETIN THAT WAS DIVULGED ONLY WHEN THE CUSTOMER ENGINEER FOR NEW ENGLAND SHOWED UP). BUT HE DEALERSHIP MANAGED TO CHIP THE PAINT IN THE PROCESS, REQUIRING THE ROOF TO BE REPAINTED. ONCE THE CREAK WAS GONE, THE INTERIOR RATTLES WERE UNBEARABLE FROM ALL THE QUALITY WORK COMPLETED. 2. TRANSMISSION ISSUE: I'VE BEEN ASSURED BY THE SERVICE MANAGER AT ME DEALERSHIP THAT IT IS NORMAL THE TRANSMISSION TAKE AT LEAST A MILE SHIFT OUT OF SECOND GEAR WHEN BELOW 30F AND TO A LESSER DEGREE DURING WARM WEATHER. THE CAR WON'T SHIFT INTO THIRD OR OVERDRIVEN UNTIL AFTER LEAST 1-2 MINUTE OF DRIVING, NO MATTER WHAT SPEED. 3. TRANSMISSION ISSUE: WHEN LIFTING OFF THE THROTTLE FROM 60 TO 55MPH ON A DOWNHILL, THERE'S A "HITCH" OR BUCKING WHERE THE TRANSMISSION ABRUPTLY CATCHES, THEN RELEASES. ALMOST LIKE IT DOWN SHIFTING, BUT IT STOPS HALF WAY. THIS HAS BEEN AN ANNOYING PROBLEM SINCE DAY ONE. THE BUCKING PROBLEM IS ANNOYING AND PROBLEMATIC. IT WAS SOLVED BY RESET THE COMPUTER AND SHOWED UP AGAIN AT 42,000 MILES. THEY ARE BLAMING IT ON THE ADAPTIVE MICRO-PROCESSOR AND MY DRIVING STYLE. (WARRANTY) 4. DOOR RATTLES: DRIVER'S SIDE AND PASSENGER SIDE DOORS RATTLE/TICK WHEN GOING OVER BUMPS. I ASKED THE SERVICE MANAGER THAT WAS LET GO ABOUT THE RATTLE, AND HE EXPLAINED IT'S NORMAL FOR NEW CAMRY'S TO HAVE THE DOORS MAKE THAT MAKE NOISE. CONSTANT USE OF SILICONE WAS ADVISED BY THE DEALERSHIP. 5. AIRBAG RECALL 6. PASSENGER SEAT REPLACEMENT DUE TO POOR CONSTRUCTION AND SQUEAKING 7. CHECK ENGINE LIGHT FOR DEFECTIVE CHARCOAL CANISTER 8. WARPED FRONT BRAKE ROTORS 9. PEALING CHROME ON PASSENGER DOOR HANDLE. (WARRANTY) 10. FLAKING PAINT ON EXTERIOR DOOR HANDLES. * CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069414January 15, 2004
POWER TRAIN, ENGINE AND ENGINE COOLING
AT 1,500 MILES THE CHECK ENGINE LIGHT WENT ON. I BROUGHT THE CAR TO THE DEALER ON NOVEMBER 8, 2002 AND WAS TOLD THAT NOTHING WAS WRONG WITH THE CAR AND THEY RESET THE COMPUTER. THE CAR WAS FINE UNTIL I ARRIVED AT HOME AND THE CHECK ENGINE LIGHT WAS ON AGAIN. I BROUGHT THE CAR TO THE DEALER ON NOVEMBER 11TH AND THEY SAID THEY DIDN'T KNOW WHAT WAS WRONG WITH THE CAR. THEY WERE GOING TO REMOVE THE TRANSMISSION BUT NEEDED A PART. IT IS NOW NOVEMBER 25TH AND THE PART STILL HASN'T ARRIVED AND THE CAR HASN'T BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070502January 15, 2004
UNKNOWN OR OTHER, STEERING
I EXPERIENCED A TREMENDOUS FRUSTRATION -- WHILE DRIVING IN DOWNTOWN WASHINGTON, DC, MY CAR LOST ITS POWER STEERING. WHEN I OPENED THE HOOD, I SAW THAT THE RESERVOIR FOR POWER STEERING FLUID WAS INDEED FULL. NOT WANTING TO BE STRANDED 40 MILES FROM HOME, I DROVE TO THE DEALER FROM WHICH I PURCHASED THE VEHICLE. I WAS ADVISED THAT IT COULD BE SEVERAL DAYS BEFORE MY CAR WAS EVALUATED AND/OR REPAIRED. ABOUT 2 DAYS AFTER PURCHASING THE VEHICLE, I RETURNED IT FOR 2 COMPLAINTS: (1) THE DRIVER SEAT JARS FORWARD AND BACK UPON STOPPING AND ACCELERATING, APPROXIMATELY 80-90% OF THE TIME; (2) STOPPING/SLOWING THE VEHICLE AT SPEEDS GREATER THAN 40MPH (SUCH AS WHEN SLOWING FOR AN EXIT) CAUSES THE VEHICLE TO SHAKE AND PULL TO ONE SIDE. I WAS ADVISED, BY THE SERVICES MANAGER THAT THE SEAT MOVING "HAPPENS IN THIS KIND OF CAR", AND THAT THE ALIGNMENT OF THE CAR WAS "OK" AND THAT "PULLING AND SHAKING HAPPENS IN THIS KIND OF CAR". AND, I'VE TOLERATED IT. NOW, I'M WONDERING IF THE SHUT DOWN OF THE STEERING ALSO 'HAPPENS IN THIS KIND OF CAR'. IF SO, I DON'T WANT "THIS KIND OF CAR" AND PERHAPS MY NEEDS WOULD BEST BE SERVED BY SOME OTHER 'KIND OF CAR'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053975January 13, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER COMPLAINED THAT THE BRAKE PEDAL WAS DESIGNED TOO BIG. ON SEVERAL OCCASIONS CONSUMER ATTEMPTED TO MOVE FOOT FROM THE GAS TO THE BRAKE PEDAL WHEN THEIR SHOE SOLE GOT CAUGHT UNDER THE BRAKE PEDAL. THIS CAUSED THE CONSUMER TO APPLY THE GAS PEDAL INADVERTENTLY. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052818January 10, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
EVER SINCE I BROUGHT MY 2002 TOYOTA CAMRY XLE HOME IT VEERED TO THE LEFT. ON EVERY TRIP BACK TO THE DEALER I MENTIONED IT AND EACH TIME I RECEIVED A DIFFERENT REASON FOR THE PROBLEM. AFTER TWO YEARS IT IS NOW TOTALLY UNSAFE TO DRIVE. I DID AND PAID FOR ALL THE SOLUTIONS THE DEALER MADE AND THEY DON'T KNOW WHAT THEY ARE DOING. FROM WRONG TIRE PRESSURE TO ONE NEW AND OLD TIRE TO TWO NEW TIRES TO A WHEEL ALIGNMENT TO THE FACT THAT I PROBABLY DRIVE OVER BUMPS AND HOLES, THEY HAVE GIVEN MORE EXCUSES THAN ANSWERS. I AM AFRAID I WILL GET INTO A CRASH. THE STEERING WHEEL LITERALLY TURNS LEFT ON ITS OWN AND YOUR CAR SWERVES INTO THE LEFT LANE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053485January 6, 2004
VEHICLE SPEED CONTROL
WHILE VEHICLE WAS PARKED IN THE DRIVEWAY WITH THE ENGINE OFF VEHICLE ROLLED BACK INTO TRAFFIC. DEALER STATED THIS WAS NORMAL FOR A VEHICLE ON A SLIGHT INCLINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053487January 6, 2004
AIR BAGS:SIDE/WINDOW, VISIBILITY
DEALERSHIP INDICATED SUN VISOR COULD NOT BE USED, AND CURTAIN AIRBAGS WOULD NOT ACTIVATE. CONSUMER FELT IT WAS A DESIGN FLAW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052544January 6, 2004
CAR TURNS OFF WHILE DRIVING. THE KEY IS WHERE THE DRIVER'S KNEE APPROXIMATES THE DASH. IF THERE ARE ANY KEYS ON A RING, THE MOVEMENT OF THE KNEE HITTING THESE OTHER KEYS TURNS OFF THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051439December 31, 2003
STEERING
FROM THE FIRST DAY I BOUGHT THE CAR IT PULLS TO THE LEFT AND AFTER 6 MONTHS OF COMPLAINING I FILED FOR THE LEMON LAW. NOW A YEAR AND A HALF LATER IT STILL ISN'T RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051627December 16, 2003
VISIBILITY:WINDSHIELD
THE WINDSHIELD WAS VERY HARD TO KEEP CLEAN. THERE WAS A FILM THAT WOULD NOT DISSOLVE. IT WAS CONSTANTLY DIRTY. THE OWNER HAD TRIED MANY CLEANING SOLUTIONS, HOWEVER THERE WAS NO IMPROVEMENT. PROVIDE FURTHER DETAILS....... *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044677December 10, 2003
TIRES
THE TIRE SHOWED SIGNS OF EXCESSIVE WEAR ON THE INSIDE AND OUTSIDE OF THEM. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND HAD THE TIRES ROTATED, BALANCE AND ALIGNED. CONTINENTAL TOURING CONTACT AS LSIZE# P205/65R15 DOT# ACUR3K42702. *JB *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049870December 2, 2003
TIRES:TREAD/BELT
WHILE DRIVING FRONT DRIVER'S SIDE TIRE TREAD SEPARATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047738November 28, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
BRAKES(ABS) ARE MUSHY AND PEDAL TRAVELS SO FAR DOWN I FEEL IT TAKES A LONGER TIME TO STOP THE CAR. I TOOK IT BACK TO THE DEALER SHORTLY AFTER PURCHASE BUT WAS TOLD THIS WAS NORMAL WITH THE 2002'S CAMRY. THEY ADJUSTED THE BRAKES BUT IT MADE NO DIFFERENCE. I TOOK OTHER 2002 CAMRY'S OUT FOR A TEST DRIVE ONLY TO FIND THERE BRAKES THE SAME. I HAVE DRIVEN SEVERAL TOYATO'S OVER THE YEARS AND NEVER HAD BRAKES LIKE THE 2002 CAMRY. I CAN'T AFFORD TO SELL THE CAR AO WOULD LIKE THE PROBLEM SOLVED AS I FEEL THIS WILL PROBALY CAUSE AN ACCIDENT IN THE FUTURE. THANKS MR. WAGNER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Camry