Toyota Camry Complaints (2002)

953 consumer complaints on file.

#10170037October 5, 2006
ENGINE AND ENGINE COOLING:ENGINE
I WAS SITTING AT A RED LIGHT WAITING TO TURN LEFT. I SUDDENLY HEARD MY ENGINE REV AND LOOKED AT THE DASH. THE RPM'S WERE ALL THE WAY OVER TO THE RIGHT. MY CAR LURCHED FORWARD, HARD, AND HIT A LINCOLN NAVIGATOR IN FRONT OF ME. I PRESSED THE BRAKE AS HARD AS I COULD, WITH BOTH FEET, TO TRY AND STOP, BUT ULTIMATELY HAD TO TURN THE CAR OFF TO STOP IT FROM MOVING FORWARD. I AM NOW WAITING FOR AN INVESTIGATION, WHICH THEY HAVE TOLD ME COULD TAKE UP TO 30 DAYS. I WAS TOLD THAT IF THEY DETERMINED THAT IT WAS A MECHANICAL FAILURE, THEY HAVE ANOTHER 30 DAYS TO FIX IT. I AM IN SALES AND USE MY CAR ALL DAY, EVERY DAY. THEY WEREN'T VERY CONCERNED ABOUT IT. *NM
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10169505September 28, 2006
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED WITHOUT INCIDENT. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE FUEL FILTER NEEDED TO BE CLEANED AND THE FUEL FILLER CAP NEEDED TO BE REPLACED. IN ADDITION, IT WAS DETERMINED THE FUEL FILTER WAS CORRODED DUE TO OXIDIZATION OF THE FUEL FILTER MATERIAL. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169031September 23, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE HAD THE DOOR HANDLES ON BOTH FRONT DOORS OF MY CAMRY BREAK IN THE COURSE OF NORMAL USAGE. THE PASSENGER DOOR HANDLE BROKE IN THE SPRING AND THE DRIVER'S SIDE DOOR HANDLE THIS MONTH. WHILE THE BROKEN DOOR HANDLE ON THE PASSENGER SIDE WAS AN INCONVENIENCE (MY WIFE RODE IN THE BACK UNTIL THE HANDLE WAS REPAIRED), THE BROKEN DRIVER SIDE HANDLE WAS A DANGER IN THAT I HAD TO LOWER THE WINDOW AND OPEN THE CAR DOOR FROM THE OUTSIDE TO LEAVE THE VEHICLE. WERE I IN AN ACCIDENT THIS EXIT ROUTINE COULD HAVE BEEN FATAL. EARLIER THIS YEAR THE DEALER REPLACED THE PASSENGER DOOR HANDLE AT NO CHARGE BUT DISCLAIMED ANY RESPONSIBILITY FOR THE DRIVER SIDE HANDLE. THE PARTS REPLACED WERE KEPT OR DISPOSED OF BY THE DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169033September 23, 2006
FUEL SYSTEM, GASOLINE
I NOTICED GASOLINE DRIPPING FROM THE REAR OF MY 2002 TOYOTA CAMRY LE AT THE RATE OF ABOUT A DROP PER SECOND WHILE IT WAS PARKED WITH THE ENGINE OFF. THE CAR HAD NOT BEEN RUN FOR A DAY AND A HALF AND HAD ABOUT 3/4 OF A TANK OF GAS IN IT. THE GASOLINE WAS DRIPPING NEAR THE MIDDLE OF THE REAR AXLE, ABOUT 2 INCHES FROM THE EXHAUST PIPE. I WAS AFRAID TO START THE CAR AND AFTER CLEARANCE BY THE LOCAL FIRE DEPARTMENT, HAD IT TOWED TO A TOYOTA DEALER FOR REPAIRS. THE TOYOTA DEALER DETERMINED THAT THE VACUUM VALVE ASSEMBLY HAD FAILED AND THAT THE CHARCOAL CANISTER ASSEMBLY WAS FILLED WITH FUEL. THEY REPLACED BOTH THE VACUUM VALVE ASSEMBLY AND THE CHARCOAL CANISTER ASSEMBLY. I DO NOT HAVE THE OLD PARTS. I HAD TO PAY FOR THE FULL COST OF THE REPAIRS AS TOYOTA SAID THAT MY CAR WAS BEYOND THE WARRANTY PERIOD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168942September 22, 2006
VEHICLE SPEED CONTROL, AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH IN A PARKING LOT AND ATTEMPTING TO MANEUVER INTO A PARKING SPACE THE VEHICLE ACCELERATED TO 30 MPH WITHOUT WARNING CRASHING INTO A POLE AND CAUSING DAMAGE TO A FENCE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS TAKEN AND THE DEALER WAS NOTIFIED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. UPDATED 10/13/06. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10167796September 11, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE FRONT PASSENGER SIDE DOOR LOCK WOULD NOT LOCK OR UNLOCK WITH THE REMOTE OR THE KEY. IT HAD TO BE MANUALLY UNLOCKED FROM THE INSIDE. IT WAS OUT OF WARRANTY BUT TOYOTA AGREED TO PAY FOR THE PART AND I PAID THE LABOR. NOW THE DRIVERS SIDE DOOR LOCK HAS FAILED IN THE SAME MANNER, ALTHOUGH I AM ABLE TO OPEN THE DOOR WITH THE KEY. AT TIMES THE DOOR WAS UNABLE TO BE OPENED FROM THE INSIDE. THE HANDLE WOULD NOT MOVE TO OPEN THE DOOR AND I WAS CONCERNED THAT THE HANDLE WOULD BREAK. IT IS OUT OF WARRANTY AND TOYOTA WILL NOT REPAIR. I FEEL THAT THIS IS A SAFETY DEFECT SINCE SOMEONE COULD GET STUCK IN THEIR CAR IN THE EVENT OF AN EMERGENCY AND THAT TOYOTA SHOULD REPAIR THIS DEFECT AT NO COST TO THE CONSUMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165591August 15, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LATCH HANDLES (PLASTIC) ON THE INSIDE OF BOTH FRONT DOORS HAVE BROKEN OFF DURING NORMAL USE. THIS IS A SAFETY HAZARD; IF I'M IN AN ACCIDENT THAT DISABLES THE POWER WINDOWS (BATTERY FAILURE) I WILL NOT BE ABLE TO USE THE EXTERIOR HANDLES, AS I DO NOW, AND I WILL BE TRAPPED IN THE CAR. BECAUSE THE CAR WARRANTY HAS EXPIRED THE DEALER SAID THE FAILURE IS NOT COVERED AND OFFERED TO REPLACE THEM FOR $33 EACH, PLUS INSTALLATION CHARGES. THE CORPORATE "CUSTOMER SERVICE" 800 NUMBER ALSO DENIED COVERAGE UNDER THE WARRANTY AND OFFERED NO OTHER ASSISTANCE. I SEE NO PURPOSE IN REPLACING THEM WITH DUPLICATES THAT WILL ALSO BREAK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165201August 10, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
IN HEAVY HUMID, HARD RAINING WEATHER, THE DEHUMIDIFIER, AIR-CONDITIONING UNIT CEASES TO OPERATE AND A GREEN LIGHT FLASHES. I COMPLETELY FOG UP WHILE DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164079August 1, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER'S SIDE DOOR HANDLE USED TO EXIT THE CAR BROKE OFF,AS I WAS ROUTINELY USING IT. AT FIRST I WAS ANXIOUS AS I THOUGHT I WOULD HAVE TO TRY TO CRAWL OVER THE TRANSMISSION TO GET TO THE PASSENGER SIDE IN ORDER TO GET OUT. I THEN REALIZED I COULD USE THE POWER WINDOWS TO LOWER THE WINDOW , AND REACH WAY AROUND TO OPEN THE DOOR WITH OUTSIDE HANDLE. I THINK THIS COULD BE A DANGEROUS SITUATION IN AN ACCIDENT OR IF THERE WERE OTHER PROBLEMS THAT NECESSITATED A QUICK EXIT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163911July 30, 2006
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
EVENTS LEADING UP TO THE FAILURE WERE NORMAL USE OF CAR DOORS. INSIDE DOOR HANDLES OF FRONT PASSENGER AND BACK PASSENGER DOORS CRACKED AND ONE COMPLETELY FELL OFF. DOOR HANDLES BROKE ON SEPARATE OCCASIONS, BUT WITHIN A 1.5 YEAR TIME SPAN AS PASSENGERS WERE TRYING TO GET OUT OF CAR (CAR WAS UNLOCKED). AS A RESULT RIDERS CANNOT LET THEMSELVES OUT OF THE CAR. ONLY THE DRIVER DOOR IS STILL IN WORKING CONDITION. DRIVER MUST "VALET STYLE" LET PASSENGERS OUT OF THE CAR. INSIDE DOOR HANDLES NEED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162603July 17, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED AFTER STARTING THE VEHICLE, IT IMMEDIATELY ACCELERATED AND SUBSEQUENTLY CRASHED INTO A HOUSE. UPDATED 10/06/06. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10162458July 15, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FRONT PASSENGER INTERIOR DOOR HANDLE SNAPPED AT SPINDLE. THIS CAR HAS 29,000 MILES AND PASSENGERS ARE RARELY CARRIED. BREAKAGE RENDERED DOOR INOPERABLE FROM INSIDE,CAUSING MAJOR SAFETY HAZARD IN EVENT OF EMERGENCY. CALLED DEALER AND WAS TOLD THIS IS A COSMETIC PROBLEM, THEREFORE WARRANTY WILL NOT COVER REPAIRS. UPON CALLING TOYOTA'S EXTRA CARE PROTECTION PLAN, I WAS ALSO INFORMED THAT THIS PROBLEM WAS NOT COVERED BY THE WARRANTY. DEALER WILL REPLACE AT MY EXPENSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162285July 13, 2006
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I WROTE ON MAY 9, 2005 ABOUT MY 2002 TOYOTA CAMRY. IN JUNE 2004 THE DRIVER'S INSIDE DOOR HANDLE CRACKED AND THE DOOR COULD NOT BE OPENED FROM THE INSIDE. IN MAY 2006 THE PASSENGER INSIDE DOOR HANDLE CRACKED. TOYOTA REFUSED ANY SUPPORT. IN JULY 2006 THE BACK SEAT PASSENGER SIDE DOOR HANDLE CRACKED. ALL THREE TIMES IT CRACKED WHEN ATTEMPTING TO EXIT THE VEHICLE. EXITING THE VEHICLE BECOMES IMPOSSIBLE. THIS IS A DANGEROUS SITUATION. I HAVE AGAIN CONTACTED MY DEALERS CUSTOMER CARE AND PARTS DEPARTMENT AS WELL AS THE GENERAL MANAGER. THEY WOULD NOT LET ME TALK TO THE OWNER. THE PART MANAGER SAYS THERE HAVE NOT BEEN A LOT SOLD AT THE DEALERSHIP AND THERE IS NOTHING IN THE BULLETINS. BUT THIS IS A RECURRING SAFETY ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162185July 12, 2006
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT: THE CONTACT STATED THAT THE DOOR HANDLES ON THE INSIDE OF THE VEHICLE KEEPS BREAKING IN THE MIDDLE. THIS INCIDENT OCCURRED ON TWO DOORS PRIOR TO THE EXPIRATION OF THE WARRENTY. THE THIRD DOOR HANDLED FRACTURED RECENTLY AND WILL NEED TO BE REPAIRED AT COST. TO OPEN THE DOORS ONCE THE HANDLE BREAKS THE OCCUPANT HAS TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162217July 12, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I WROTE TO YOU ON MAY 9, 2006 ABOUT MY 2002 TOYOTA CAMRY. IN JUNE 2004, THE DRIVER'S INSIDE DOOR HANDLE CRACKED AND THE DOOR COULD NOT BE OPENED FROM THE INSIDE. IN MAY 2006 THE PASSENGER INSIDE DOOR HANDLE CRACKED. TOYOTA DID NOT HANDLE THIS EPISODE AND REFUSED TO DEAL WITH ME. IN JULY 2006 THE BACK SEAT PASSENGER SIDE DOOR HANDLE CRACKED. ALL THREE TIMES IT CRACKED WHEN TRYING TO EXIT THE VEHICLE. EXITING THE VEHICLE BECAME IMPOSSIBLE. IN MAY I CONTACTED MY TOYOTA DEALER AND TOYOTA INTERNATIONAL. BUT DID NOT GET ANY SATISFACTION. THIS IS A DANGEROUS SITUATION. THE FIRST TWO EPISODES HAPPENED WHEN I OPENED THE DOOR. THIS LAST ONE OCCURRED WHEN AN 81 YEAR OLD MAN TRIED TO OPEN OUR DOOR. I CRINGE TO THINK IF IT WERE AN EMERGENCY. WE'VE OWNED A LOT OF CARS AND NEVER HAD DOOR HANDLES CRACK. THERE IS A PROBLEM WITH THIS PRODUCT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162149July 11, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TOYOTA CAMRY LE 2002, PASSENGER INSIDE DOOR PLASTIC HANDLES FRONT AND REAR (RIGHT SIDE) BROKE WITHIN ONE DAY APART, THEREFORE EXITING THE VEHICLE WAS IMPOSSIBLE IN CASE OF AN EMERGENCY, SINCE DOORS AND WINDOWS ARE ELECTRIC. IN 2004, DRIVER SEAT INSIDE DOOR HANDLE ALSO BROKE IN THE SAME MANNER, (CRACKED IN THE HANDLE). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161514July 5, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE INSIDE PASSENGER SIDE DOOR HANDLE IN MY 2002 CAMRY BROKE OFF. VERY SELDOM DO I HAVE PASSENGERS RIDE WITH ME, SO IT WASN'T EXCESSIVE WEAR AND TEAR. I HAVE A 1995 TOYOTA COROLLA AND HAVE REPLACED BOTH INSIDE FRONT SEAT HANDLES AND A 1996 TOYOTA CAMRY AND HAVE REPLACED BOTH INSIDE FRONT HANDLES AND THE PASSENGER SIDE OUTSIDE HANDLE. I DON'T THINK THIS IS NORMAL WEAR AND TEAR ON A 2002 TOYOTA. I HAVE NOT CONTACTED THE DEALERSHIP YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161286July 3, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION INTERMITTENTLY SLIPS OUT OF GEAR WHEN DRIVING. CAUSES THE CAR TO HESITATE ABRUPTLY UPON ACCELERATION. THE PROBLEM HAS PERSISTED SINCE THE CAR WAS PURCHASED. NO REMEDY HAS RESOLVED THE ISSUE YET AND IT SEEMS TO BE WORSENING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160980June 28, 2006
ELECTRICAL SYSTEM
THE CAR WOULD NOT START. JUMP STARTED IT. DROVE AROUND BUT JUST STALLED AFTER 2 MILES. AGAIN TRIED TO START BUT COULD NOT. BATTERY OK. CALLED TOW COMPANY AND PUT THE CAR BACK IN MY GARAGE. AGAIN JUMP STARTED IT TO PULL BACK INTO GARAGE. LET THE CAR REMAIN STARTED IN PARKING POSITION. ENGINE AGAIN DIED AFTER 5 MINUTES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160873June 27, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED WHILE TRAVELING 10 TO 15 MPH THE VEHICLE ACCELERATED TO 30 MPH. THE ISSUE WAS INTERMITTENT. THE SERVICE DEALER WAS NOT UNABLE TO DETERMINE THE PROBLEM WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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