Toyota 4Runner Complaints (1998)

250 consumer complaints on file.

#10733798July 13, 2015
STRUCTURE:BODY, SUSPENSION
FRAME RUSTED THROUGH PREMATURELY ON MY TRUCK. TRUCK IS UNSAFE TO DRIVE AND A HUGE DISAPPOINTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731742July 2, 2015
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1998 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE TRAILING ARM REAR AXLE OF THE FRAME WAS RUSTED COMPLETELY AND CAUSED THE VEHICLE TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. MA 10/19/15 UPDATED 11/06/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731016June 29, 2015
STRUCTURE:BODY
RECENTLY BOUGHT THIS 1998 4RUNNER THINKING IT WAS IN GREAT CONDITION. AFTER THE PURCHASE WE BROUGHT IT TO A MECHANIC TO HAVE IT CHECKED OUT AND HAVE THE BACK BRAKES FIXED. WHILE HE WAS DOING THE MAINTENANCE HE SAW THAT THE WHOLE UNDERBODY FRAME OF THE TRUCK IS RUSTED OUT AND ISN'T EVEN DRIVABLE DUE TO THE FACT AT ANY MOMENT THE WHOLE BACK OF THE TRUCK COULD FALL OUT. I UNDERSTAND THAT THIS STUFF HAPPENS BUT THROUGH MY RESEARCH THIS IS FAIRLY COMMON IN THE OLDER 4RUNNER MODELS ALONG WITH THE VERY SIMILAR FRAMED TACOMA WHICH HAS THE FRAME RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726160June 19, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 TOYOTA 4RUNNER. THE CONTACT STATED THAT THERE WAS RUST ON THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS STRUCTURAL FAILURE OF THE REAR PASSENGER SIDE FRAME DUE TO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 213,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722315May 29, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 1998 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS PARKED, THE CONTACT OBSERVED CORRODED PIECES OF METAL THAT DROPPED FROM THE UNDERCARRIAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716721May 15, 2015
UNKNOWN OR OTHER
RUSTED FRAME MULTIPLE AREAS. REAR STABILIZER BAR RUSTED OFF WHILE PULLING OUT INTO TRAFFIC LEAVING MY PLACE OF EMPLOYMENT. I HEARD A NOISE, PULLED OVER AND LOOKED BUT DIDNT SEE THE PROBLEM. WHILE HOME I LOOKED AGAIN AND FOUND THE STABILIZER BAR HANGING RUSTED OFF OF THE FRAME. I HAD SOMEONE LOOK FURTHER AND THEY FOUND MULTIPLE AREAS WITH RUST INCLUDING THE OPPOSITE SIDE LOOKS READY TO DO EXACT THING AND LOSE THE STABLIZER BAR TO RUST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712566April 24, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
PURCHASED THIS TOYOTA 4 RUNNER FROM A DEALERSHIP ONLY TO FIND OUT LAST WEEK THE FRAME IS RUSTED WITH HOLES. I BELIEVE THE DEALERSHIP KNEW THIS AND SHOULD NOT HAVE SOLD THE VEHICLE UNDER SUCH DANGEROUS CONDITIONS THAT IT'S IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705758April 15, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME RUST. LOTS OF AREAS OF FRAME BEGINNING TO FALL. CAR SWAYING. AFRAID OF GETTING INTO ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695020March 18, 2015
SUSPENSION
I WAS TRAVELING ON THE HIGHWAY, WHEN ALL OF A SUDDEN MY CAR STARTED TO MOVE VIOLENTLY TO THE RIGHT. I ALMOST WENT UNDER A COMMERCIAL TRUCK AS I COULD NOT CONTROL THE MOVEMENT OF MY TRUCK.. I MANAGED TO EXIT THE HIGHWAY AND STOPPED AND CHECKED UNDERNEATH MY TRUCK FOR DAMAGE , BUT COULD SEE NOTHING. I DROVE SLOWLY TO MY LOCAL MECHANIC AND MY CAR STILL KEPT MOVING TO THE RIGHT AT 20MPH. MY MECHANIC LOOKED AT IT AND SAID THE REAR TRAILING ARM HAD BROKE DUE TO RUST, AND I WAS VERY LUCK TO BE ALIVE. (IT HAPPENED ON A SATURDAY MORNING WITH LITTLE COMMUTER TRAFFIC OTHERWISE I MIGHT HAVE BEEN KILLED) HE SAID IT WAS A COMMON PROBLEM WITH 4 RUNNERS 1998 AND LATER YEARS.I CALLED TOYOTA BUT THEY SAID THEY WERE NOT OBLIGED TO ISSUE A RECALL FROM NHTSA?? OR WHATEVER IT IS CALLED. MY MECHANIC DID A WELDING JOB TO REPAIR THE ISSUE WHICH COST ME $750.00 TO FIX. I HAD NO RECOURSE DUE TO TOYOTAS RELUCTANCE TO FIX THIS DANGEROUS ISSUE. I ENCOURAGE YOU TO PLEASE FORCE TOYOTA TO ISSUE A RECALL ON THIS ISSUE BEFORE INNOCENT LIVES ARE LOST. PLEASE DO NOT WAIT FOR A FATALITY BEFORE DOING SOMETHING ABOUT THIS. I FEEL I SHOULD BE REIMBURSED FOR REPAIRS I INCURRED BUT TOYOTA DO NOT WANT TO KNOW!! I BEG YOU TO INVESTIGATE IMMEDIATELY. MY CAR IS IN PERFECT MECHANICAL ORDER EXCEPT FOR RUST AND ROTTING UNDERNEATH, BECAUSE TOYOTA DID NOT ADDRESS THIS ISSUE WHEN MANUFACTURING THIS MODEL. I AM STILL SCARED DRIVING THIS CAR BUT AM FORCED TO DO SO AND PRAY NOTHING HAPPENS GOING FORWARD. (PROBLEM : REAR CONTROL ARM BOTH SIDES BROKE DUE TO RUST IN CHASSIS) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693128March 9, 2015
SUSPENSION
THE DRIVERS SIDE REAR CONTROL ARM BROKE FREE FROM FRAME DUE TO RUSTED FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683915February 17, 2015
TIRES, TIRES:SIDEWALL
2009 MICHELIN LATITUDE TOUR ALL SEASON LUXURY TIRES P265/70R16 WERE PURCHASED AT COSTCO 12/16/09. WE WENT TO OUR MECHANIC ON 2/17/15 FOR A VIBRATION PROBLEM ON FRONT END OF OUR 1998 TOYOTA 4-RUNNER. AFTER INSPECTION HE INFORMED US THAT OUR TIRES WERE CRACKED ON SIDE WALL. IN ADDITION THE ROAD FORCE BALANCE TEST SHOWS SEVERE RUNOUT ON FRONT TIRES AND WE SHOULD REPLACE ALL 4 TIRES. WE HAVE ONLY PUT 18,000 MILES ON THESE TIRES. MY TIRES DON'T FALL UNDER THE RECALLS BUT THIS DOESN'T SEEM RIGHT FOR THAT KIND OF FAILURE TO OCCUR WITH SUCH LOW MILAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679595January 28, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
I WAS INFORMED OF AND SHOWN EXCESSIVE FRAME ROTTING/RUSTING THROUGH FROM A MECHANIC. THE FRAME LOOKED RELATIVELY NORMAL ROUGHLY 6 MONTHS AGO. I AM AWARE THAT SOME OF THEIR OTHER TRUCKS HAVE RECALLS DUE TO THE SAME ISSUE, AND I AM SEEING INSTANCES OF THIS ON THE INTERNET FOR THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610187July 13, 2014
SUSPENSION
I WAS DRIVING DOWN THE ROAD AND I HIT A BUMP DIDN'T THINK ANYTHING OF IT UNTIL I WENT ON THE HIGHWAY, THE REAR END STARTED JUMPING AS THE CAR INCREASED SPEED. I STARTED TO LOSE CONTROL SO I SLOW DOWN AND EVENTUALLY PULLED OVER. I EXITED THE CAR AND PROCEEDED TO INSPECT THE CAR'S UNDER BODY, I DIDM;T SEE ANYTHING SO I PROCEEDED TO DRIVE HOME DOING UNDER 20MILES PER HOUR AS TO NOT MAKE THE REAR END JUMP. WHEN I ARRIVED AT HOME I LIFTED THE CAR UP AND FURTHER INSPECTED THE UNDER SIDE,I THEN NOTICE THAT THE REAR LOWER CONTROL ARM ON THE DRIVERS SIDE WAS COMPLETELY DISLOCATED FROM THE FRAME UPON FURTHER INVESTIGATION I NOTICED THE FACTORY WIELD DISENGAGED FROM THE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607430July 1, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE FRAME WAS POORLY DESIGNED FROM THE FACTORY. WITH THE HOLLOW STYLE FRAME AS THIN AS IT IS, DOES NOT HAVE PROPER DRAINAGE. THIS DESIGN FROM TOYOTA CAUSES PREMATURE OXIDIZATION OF THE FRAME/UNDER CARRIAGE, BECAUSE MOISTURE FROM NORMAL DRIVING CONDITIONS IS FAILED TO BE EVACUATED FROM THE FRAME EVEN AFTER BEING KEPT IN A DRY WARM PLACE FOR STORAGE. THIS PROBLEM IS WIDELY DOCUMENTED ONLINE IN FORUMS DEDICATED SPECIFICALLY TO THESE VEHICLES. THE FRAME RUST IS SO BAD ON MINE, I CAN NO LONGER DRIVE IT. I AM RECENTLY UNEMPLOYED, AND HAVE NOT NEARLY ENOUGH SAVINGS FOR A NEW VEHICLE. THIS WILL BECOME A NATIONAL SAFETY HAZARD SOON AS HIGHER MILEAGE 4RUNNERS OF THIS FRAME DESIGN ARE COMMONLY COMING DOWN IN PRICE ON THE USED MARKET AND ARE OFTEN SOUGHT AFTER AS GOOD "STARTER CAR" FOR NEW DRIVERS AND TEENS. TOYOTA SHOULD DO THE HONORABLE THING , WHICH THEY DEMONSTRATED AND SAVED LIVES WITH THE RECALL OF TACOMA MODEL FRAMES. I AM NOW CAR-LESS IN A RURAL AREA, WHICH MAKES ME PRETTY MUCH UNEMPLOYABLE. THANKS TOYOTA, IF THE FRAME I BOUGHT WAS HALF AS WELL BUILT AS THE BODY AND ENGINE OF THE AUTO I PURCHASED, I WOULD NOT BE IN THE SITUATION, AND THE HIGHWAYS WOULD NOT BE AT RISK, WHICH THEY ARE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594510May 28, 2014
STRUCTURE:BODY
THE FRAME OF THE BODY IS RUSTING FROM THE INSIDE TO OUTSIDE, ITS A SAFETY ISSUE SINCE IT MIGHT TAKE A WHILE BEFORE ONE CAN REALIZE WHAT IS GOING ON SINCE THE OUTER PART OF THE VEHICLE FRAME SOMEWHAT SEEM TO BE OK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585602April 29, 2014
STRUCTURE
THE FRAME ON MY 1998 4RUNNER HAS BEEN DESTROYED BY RUST BEYOND WHAT SHOULD BE ACCEPTABLE. THERE ARE SOME HOLES IN THE FRAME AND THE RUST IS SEVERE. THE FRAME SHOULD BE A LIFETIME PART, NOT SOMETHING THAT FAILS IN THIS MANNER, AND THE STATE OF THE FRAME IS COMPLETELY UNACCEPTABLE BY ANY STANDARDS. I BROUGHT IT TO A TOYOTA DEALERSHIP TO HAVE THEM LOOK AT IT, AND THEY TOLD ME TO MY FACE THAT IT WAS NOT SAFE, BUT THEY WOULD NOT MAKE A REPORT OR PUT THAT IN WRITING. THEIR REPORT SAID SOMETHING ALONG THE LINES OF 'CUSTOMER SAID FRAME WAS RUSTY, TECHNICIAN CONFIRMED THAT FRAME IS RUSTY.' TOYOTA SHOULD HAVE A RECALL ON THESE VEHICLES AND REPLACE THE FRAMES AND ANY ASSOCIATED ITEMS THAT HAVE BEEN RUINED BY THE RUST. TOYOTA RECALLED ALL THE BAD TACOMA FRAMES THAT WERE RUSTY THROUGH THE SAME TIME PERIOD, SO THEY SHOULD DEFINITELY DO THE SAME FOR ALL THE 4RUNNER OWNERS OUT THERE WITH THIS TROUBLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574080March 21, 2014
SUSPENSION
THE DRIVERS SIDE REAR LOWER CONTROL ARM BRACKET RUSTED AND BROKE FREE FROM THE FRAME OF THE VEHICLE AT FULL FREEWAY SPEED DURING AM RUSH HOUR TRAFFIC. NEARLY LOST CONTROL OF THE VEHICLE. MANAGED TO MAKE IT TO THE NEAREST EXIT RAMP APROX. 1/4 MILE. TOOK THE VEHICLE TO MY REPAIR SHOP AND WAS TOLD TO TAKE IT TO A FRAME REPAIR SHOP. THE FRAME WAS RUSTED SO BAD THEY COULD NOT EVEN GIVE ME A ESTIMATE FOR REPAIR. I CONTACTED TOYOTA TO CHECK ON RECALLS AND REGISTER A COMPLAINT TO NO AVAIL. THE VEHICLE IS CURRENTLY IN MY GARAGE SOON TO BE JUNKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573362March 19, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
FRAME HAS RUST PERFORATION WHERE THE REAR CONTROL ARM BRACKET MOUNTS TO FRAME.....APPARENTLY THIS IS A KNOWN ISSUE WITH 1996-2002 4 RUNNERS AND TOYOTA HAS REFUSED TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557913December 30, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
VEHICLE STARTED A CLUNKING SOUND AND BEGAN TO SWAY FROM SIDE TO SIDE. MECHANIC INSPECTED AND FOUND FRAME HAD RUSTED ON DRIVERS SIDE NEAR REAR SWAY BAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549945October 29, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DURING NORMAL SERVICE AND INSPECTION, MY TOYOTA DEALER SERVICE REP. REPORTED FRAME RUST, INCLUDING PERFORATION OF THE FRAME. SERVICE REP RECOMMENDED THAT VEHICLE NOT BE DRIVEN, AND TAKEN OUT OF SERVICE. I HAVE OWNED THIS VEHICLE FOR 13 YEARS. TOYOTA DEALERSHIPS HAVE DONE THE SERVICE AND REPAIRS ON THIS VEHICLE, AND NEVER REPORTED THIS PROBLEM PREVIOUSLY. THIS WAS THE FIRST TIME I HAVE EVEN HEARD OF FRAME RUST. NOW, I HAVE A VEHICLE THAT IS ALMOST WORTHLESS. I REPORTED THIS PROBLEM TO TOYOTA, BUT THEY DID NOT OFFER ANY SUGGESTIONS OR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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