Toyota 4Runner Complaints (2001)

185 consumer complaints on file.

#10927638November 23, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR PASSENGER SIDE SUBFRAME DISPLAYED EXCESSIVE CORROSION. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE AND SHOULD NOT BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,063.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925753November 14, 2016
STRUCTURE:BODY
THE CHASIS RUSTS AND IS DAMAGED ON THE PASSENGER SIDE ABOUT 18 INCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925552November 11, 2016
SUSPENSION
BROUGHT THE CAR IN FOR REAR END REPAIR AND HAD 2 REPUTABLE MECHANICS REFUSE TO REPAIR THE TRUCK BECAUSE THEY SAID THE FRAME WAS SO BADLY RUSTED THAT IT WOULD BE A HAZARD TO EVEN DRIVE THE TRUCK IRREGARDLESS OF ANY REPAIR THAT THEY COULD PERFORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918674October 24, 2016
STRUCTURE:BODY
FRAME HAS RUSTED THROUGH THE FRAME RAILS IN MULTIPLE AREAS. ISSUE WAS NOT DISCLOSED WHEN THE VEHICLE WAS PURCHASED 01/13/2015, YET I FOUND A REPAIR ORDER FROM 09/24/2014 THAT STATED THERE WERE RUST HOLES IN THE FRAME. DEALER IS CURRENTLY INSPECTING THE EXTENT OF THE FRAME DAMAGE AND WILL RECOMMEND A RESOLUTION. I HAVE SEVERAL PHOTOS, BUT CURRENTLY DO NOT HAVE THEM HANDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914056October 5, 2016
STRUCTURE:BODY
FRAME RUSTING OUT. EXTERIOR OF TRUCK HAS NO RUST 170K MILES ON 4RUNNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898383August 24, 2016
STRUCTURE:BODY
THE FRAME IS ROTTING AND THE 4RUNNER IS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895715August 13, 2016
STRUCTURE:BODY
THE ISSUE WITH MY TOYOTA IS A RUSTED FRAME...RUSTED TO THE POINT THAT I WAS ADVISED TO PARK IT AND NEVER DRIVE IT AGAIN WITHOUT A NEW FRAME. ALTHOUGH IT IS A 2001 WITH 193,000 MILES, IT MECHANICALLY IS IN GREAT CONDITION. EXTERIOR AND INTERIOR IN GOOD CONDITION, AS WELL. I FIRST NOTICED THE VEHICLE HAD A FLOATING SENSATION ON THE HIGHWAY, AT TIMES FEELING LIKE I HAD NO CONTROL WITH THE STEERING WHEEL. AFTER ANOTHER 1-2 HRS OF DRIVING, I NOTICED THAT WHEN DRIVING OVER BUMPS OR DIPS IN THE ROAD, THE TRUCK WOULD ROCK SLIGHTLY SIDE TO SIDE. IT WAS SIGNIFICANT ENOUGH THAT ITEMS IN MY BACK SEAT ROCKED, AS WELL. AFTER SEVERAL MORE DAYS AND HOURS OF DRIVE-TIME THEREAFTER, THE ROCK ADVANCED TO THE POINT WHERE MY ENTIRE VEHICLE WAS ROCKING SO VIOLENTLY WHEN CROSSING A BRIDGE @40MPH, I HAD NO CONTROL OVER THE VEHICLE. EVEN BRAKING DID NOT IMMEDIATELY STOP THE ROCKING. AFTER THAT INCIDENT, I STOPPED DRIVING THE VEHICLE UNTIL I HAD IT SCHEDULED TO TAKE IN TO THE MECHANIC. THE PROBLEM WITH THE RUSTED FRAME WAS IDENTIFIED ALMOST IMMEDIATELY. I WAS TOLD THAT THE HOLES AND RUST WERE SO EXTENSIVE, THAT IT WAS ONLY A MATTER OF A SHORT AMOUNT OF TIME BEFORE THE FRAME WOULD NOT ONLY BREAK APART, BUT BREAK INTO SEVERAL PIECES. I WAS TOLD THAT IT WAS UNSAFE TO DRIVE AND THAT THE ONLY SOLUTION WAS A FRAME REPLACEMENT. I UNDERSTAND THAT TOYOTA HAD A RECALL ON THEIR TAUCOMA FRAMES FOR THAT SAME YEAR, BUT WILL NOT CORRECT THE IDENTICAL PROBLEM WITH THE 4RUNNER FRAME. I HAVE AN OTHERWISE WONDERFUL VEHICLE SITTING IN MY DRIVEWAY THAT IS TOO DANGEROUS TO DRIVE BECAUSE OF TOYOTA'S KNOWN, FAULTY, UNSAFE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882627July 5, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 TOYOTA 4RUNNER. WHILE REPLACING THE SHOCKS ON THE VEHICLE, THE CONTACT NOTICED SEVERE RUST ON THE FRAME AND A HOLE APPROXIMATELY 3 AND 1/2 INCHES WIDE UNDER THE DRIVER SIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875414June 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
MY 4 RUNNER SHAKES WHILE ON FREEWAY GOING PASSED SPEED LIMIT OF 50MPH IT FEELS LIKE I CAN TIP OVER IF GOING TO FAST. SOME OF THE ELECTRICAL THINGS WORK THEN NOT WORK. IT IS MOSTLY THE SHAKING BACK AND FORTH. I HAVE TO HOLD FIRMLY TO GET IT UNDER CONTROL SOMEWHAT. PEOPLE NOTICE IT WHEN DRIVING BEHIND ME. I AM SCARED FOR MY CHILDREN AND I.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865769May 19, 2016
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
WE WERE TOLD TODAY THAT OUR 2001` TOYOTA 4-RUNNER HAS FRAME ROT THAT IS INCONSISTENT WITH THE AGE OF THE VEHICLE AND THE CONDITION OF ALL THE OTHER PARTS ON IT. FRAME ROT THAT CONSTITUTES A DANGER TO OUR SAFETY WHEN DRIVING IT. THE REPAIR TECHNICIANS ADVISED US TO DETERMINE IF IT WAS PART OF TOYOTA'S FRAME ROT RECALL WITH THE TACOMAS AND OTHER VEHICLES BECAUSE THE FRAME ROT RUST WAS CONSISTENT WITH THE PATTERN OF DAMAGE THEY HAD SEEN ON OTHER RECALLED VEHICLES. WHEN WE LOOKED UP OUR 4-RUNNER IN THE RECALL INFORMATION, SUPPOSEDLY TOYOTA HASN'T INCLUDED OUR TRUCK IN THE RECALL. WE WERE ADVISED BY OUR AUTO REPAIR SPECIALIST THAT THE RECALL COVERED DAMAGE IN TRUCKS THAT WERE THE SAME AGE AND OVERALL CONDITION, SO IT'S NOT AS THOUGH THE REST OF THE TRUCK IS EATEN UP BY RUST AND WE JUST HAPPENED TO COMPLAIN ABOUT THE FRAME ROT. THE FRAME ROT PATTERN FOUND ON OUR 4-RUNNER IS CONSISTENT WITH THE FRAME ROT FOUND ON RECALLED TOYOTA TRUCKS AND INCONSISTENT WITH THE REST OF THE VEHICLE'S STABILITY. BECAUSE THIS IS SUCH A DANGEROUS SITUATION, AND BECAUSE THE FRAME ROT IS A KNOWN PROBLEM, IT'S IMPORTANT FOR OTHER CONSUMERS TO KNOW THAT REGARDLESS OF THEIR CARE OF THE VEHICLE, THE FRAME MAY ROT AT A RATE THAT IS INCONSISTENT WITH THE REST OF THE VEHICLE, AND IT COSTS LOTS OF MONEY TO REPAIR. 4-RUNNER OWNERS SHOULD HAVE THEIR VEHICLES CHECKED FOR PREMATURE FRAME ROT, AND TOYOTA SHOULD DO THE RIGHT THING AND FIX THE FRAME ROT IN THE 4-RUNNERS. JUST THOUGHT THAT AFTER WE WERE MADE AWARE, SO SHOULD OTHER CONSUMERS AND SAFETY ORGANIZATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860671April 21, 2016
STRUCTURE:BODY
WHILE CHANGING MY OIL, I NOTICED A FEW NICE SIZE HOLES IN THE FRAME, IN FRONT AND BESIDES THE MUFFLER. I WONDERING IS IT SAFE FOR ME AND MY FAMILY TO DRIVE ON A REGULAR BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853250April 4, 2016
STRUCTURE:BODY
MASSIVE RUST AND DETERIORATION ALONG INSIDE PANEL OF FRAME ON PASSENGER SIDE REVEALED ONCE EXHAUST SYSTEM WAS REMOVED FOR REPLACEMENT. DETERIORATED SECTION WAS ABOUT 24" LONG FROM REAR AXLE MOUNT TO CENTER STABILIZER BAR. UNKNOWN DETERIORATION ON DRIVER SIDE DUE TO LOCATION OF FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851457March 24, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 TOYOTA 4RUNNER. WHILE PERFORMING AN OIL CHANGE, THE TECHNICIAN NOTICED THAT THE REAR PASSENGER SIDE OF THE FRAME WAS COMPLETELY CORRODED. THE TECHNICIAN STATED THAT THE FRAME HAD TO EITHER BE RE-WELDED OR REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824784February 8, 2016
STRUCTURE:BODY
MASSIVE RUST CORROSION AND PIECES BREAKING AWAY LOCATED UNDERNEATH ENTIRE VEHICLE. THE RUST WITH BREAKAGE HAS INTENSIFIED GREATLY IN THE LAST COUPLE OF YEARS AND REQUIRED WELDING THIS YEAR TO PASS INSPECTION BECAUSE THE VEHICLE WAS UNSAFE. THE WELDING CONSISTED OF WELDING THE FRAME RAIL WHERE THE REAR SUSPENSION MOUNTS AND A NEW BRACKET HAD TO BE WELDED ON THE AXLE HOUSING THAT HOLDS AN UPPER REAR STRUT ROD BECAUSE IT RUSTED OFF. BOTH WERE ON THE PASSENGER SIDE OF VEHICLE. THIS VEHICLE ONLY HAS 101,000 MILES AND IS WASHED AND WAXED ON A REGULAR BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822535January 27, 2016
STRUCTURE:BODY
THE GRAM HAS RUST PERFORATION IN WHICH THE LEFT REAR CONTROL ARM HAS SEPARATED FROM THE FRAME. WHILE I WAS DRIVING A HEARD A POP AND STARTED TO LOSE PROPER CONTROL IN STEERING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817356January 1, 2016
STRUCTURE:BODY, ENGINE, POWER TRAIN
SINCE I GOT THE CAR, THE IGNITION KEY DOES NOT GET IN PROPERLY AND SOMETIMES DOES NOT START THE CAR. THE MOVEMENT OF THE WHEEL HELPS SOMETIMES. THERE HAVE ALSO BEEN LEAKING ENGINE COVERS THAT NEEDED TO BE REPLACED. THE STRUCTURE GETS RUSTY AND THERE IS PROBLEM WITH TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817237December 31, 2015
UNKNOWN OR OTHER
IGNITION KEY WILL NOT TURN WHEN TRYING TO START THE VEHICLE. THIS PROBLEM IS HAPPENING ON AND OFF SINCE ABOUT ABOUT SIX MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811371December 21, 2015
STRUCTURE:BODY
MY 2001 TOYOTA 4 RUNNER WAS UP ON THE LIFT FOR REGULAR OIL CHANGE. A SERVICE TECH BROUGHT ME TO THE SERVICE BAY AND INFORMED ME OF A CONSIDERABLE AMOUNT OF RUST FAILURE OF THE FRAME. NOT SURFACE RUST, BUT RUST THAT IS CAUSING THE FRAME TO SEPARATE CAUSING VISIBLE CRACKS TO APPEAR. HE ADVISED ME OF THE POTENTIAL DANGER. HE ADVISED ME THAT TOYOTA HAS ADDRESSED THIS ISSUE ON TUNDRA'S, TACOMA'S AND SEQUOIA'S BUT OFFERS NO RELIEF FOR 4RUNNER OWNERS. THE VEHICLE HAS 137,000 MILES ON IT. MY GUESS WAS THAT I HAD ANOTHER 20-30,000 MORE TO GO AS IT DOESN'T TRAVEL MANY MILES ON A DAILY BASIS. SEEMS HARD TO REASON THAT TOYOTA HAS HAD REPLACEMENT PLANS IN PLACE FOR OTHER MODELS WITH THE SAME PROBLEM BUT NOT FOR THE 4RUNNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763061September 11, 2015
UNKNOWN OR OTHER
VEHICLE WAS IN FOR AIR CONDITIONING SERVICE AND DURING INSPECTION THE SERVICE TECH NOTED RUST ON THE FRAME OF THE VEHICLE, DEEMED THE VEHICLE UNSAFE TO DRIVE. VEHICLE HAS BEEN SERVICES BY THE SAME TOYOTA DEALERSHIP SINCE 2002 AND HAS PERFORMED THE SAME INSPECTION DURING EACH VISIT, WHY WAS IT JUST IDENTIFIED DURING THIS VISIT AND WHEN THE VEHICLE IS UNSAFE TO DRIVE? IS IT MORE PROFITABLE TO NOT IDENTIFY THE RUSH TO CUSTOMERS AND BECAUSE FIX THE RUST ISSUE OR TO SELL MORE EXPENSIVE CARS. THE DEALERSHIP DEEMED THAT THEY WOULD NOT FIX THE VEHICLE IN A COMPLAINT FILED THROUGH THE BBB BUT WOULD OFFER A CREDIT TOWARDS THE PURCHASE OF A NEW VEHICLE!! THIS FURTHER SUPPORTS THE PREMISE THAT TOYOTA INTENTIONALLY OVERLOOKS SOME ISSUES IF THEY CAN REALIZE A GREATER VALUE. RUST IDENTIFIED IS ON THE DRIVER SIDE REAR FRAME. SERVICE TECH SAID ABOUT $7,500 TO REPAIR AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762838September 10, 2015
UNKNOWN OR OTHER
MUFFLER FELL OFF GOT PARTS AND WHILE CHANGING MUFFLER FOUND OUT THAT MY FRAME IS RUSTED CLEAR THROUGH!! WHAT IS BEING DONE ABOUT THIS I SEE A LOT OF OTHER OWNERS WITH THIS SAME PROBLEM THIS IS THE SECOND TOYOTA THAT I HAVE HAD THIS HAPPEN TO REALLY STARTING TO WONDER ABOUT THE BUYING TOYOTAS ANYMORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota 4Runner