Toyota 4Runner Complaints (2019)

65 consumer complaints on file.

#11509903March 2, 2023
UNKNOWN OR OTHER, STEERING
Steering wheel out of control while driving. My car lost control and crashed. I contacted Toyota Motor North America.Inc. But they said their inspection didn’t find evidence that the incident was the result of a defect in my vehicle.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11507244February 14, 2023
STEERING
Shaking steering wheel 60-70mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491186October 27, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2019 Toyota 4Runner. The contact stated while driving 50-55 MPH and attempting to overtake another vehicle, the vehicle failed to respond while depressing the accelerator pedal. There was a 15-second delay in the vehicle response. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired; however, the contact stated that the failure had been reoccurring increasingly while driving. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490943October 26, 2022
LATCHES/LOCKS/LINKAGES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The contact owns a 2019 Toyota 4Runner. The contact stated that while attempting to lock the doors with the key fob, the front passenger’s side door failed to lock as desired. The contact took the vehicle to the dealer who diagnosed that the actuator failed and needed to be replaced. The vehicle had been repaired. Shortly after the repair, the front passenger’s side window failed to lower and raise. The contact returned the vehicle to the dealer and reattached the window’s wiring harness due to the harness detaching. Shortly after the second repair, the same window failed again and the lock on the driver’s door failed to lock. The contact had not taken the vehicle to the dealer yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462946May 1, 2022
SERVICE BRAKES
Abs lights and and Trac light on by itself without reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460675April 13, 2022
STRUCTURE:BODY, WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2019 Toyota 4Runner. The contact stated that he noticed corrosion underneath the vehicle and on the lug nuts. The contact took the vehicle to the local dealer who was unable to locate any failure on the vehicle. The contact took the vehicle to second local dealer, Clearwater Toyota (21799 US Hwy 19 N, Clearwater, FL 33765: (800) 667-9051) and the vehicle was diagnosed with needing multiple unknown components and serial bolts to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 19,000. Toyota case number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451408February 10, 2022
ELECTRICAL SYSTEM
The contact owns a 2019 Toyota 4Runner. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact also stated that while driving at 45 MPH, he noticed that the vehicle was shuddering. The contact veered to the side of the road, turned off and restarted the vehicle however, the check engine warning light remained illuminated and the vehicle continued to shudder while driving. The vehicle was taken to the local dealer where it was diagnosed that rodents were consuming the food-based wires that were coming out of the wiring harness. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444372December 20, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My 2019 Toyota 4Runner was inhabited by a rat that chewed the wiring harness in at least 3 different areas. The damage occurred between 8pm and 7am. The vehicle started with lights on the dash illuminated. The car was out into drive and was jerking. Reverse had the same result. After inspecting under the hood of the car wires were seen chewed partially and a few completely severed. A rat was seen under the manifold cover. I used an air hose to evict it and had the car towed to dealership. The bill was just under $1000 to repair. I was warned it could have been worse ($6000) if harness needed changing. I was told “I was lucky”. After researching I discovered this is a problem because of soy based wiring. It’s an attractant for rodents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441479November 23, 2021
TIRES:SIDEWALL, TIRES:TREAD/BELT
I was driving.a 2019 SUV with about 16,100 miles on it at about 60 MPH in highway traffic on a perfectly smooth road and without any warning and out of nowhere there was a very loud bang in the back driver side of the SUV. The road was smooth, there were no potholes, and I didn’t hit anything. I had to pull over to get off the road and out of traffic. I was only able to pull about eight feet off the road onto the dirt to get out of moving traffic and when I got out to see what had happened. I was shocked to see that my drivers’s rear tire was completely flat and smoking. I was also shocked to see that the outer sidewall of the tire had 14 large bulges / bumps circling the entire 360 degrees of the tire’s outer sidewall surface. Being in a very dangerous situation on the highway in heavy fast moving traffic I had a call to 911 emergency come to assist me and they changed the defective tire. After the tire had been removed it turned out that the only visible condition seen was on the tires outer sidewall. The inner sidewall looks perfectly fine, all the condition seems only concentrated on the outer tire sidewall’s area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441279November 22, 2021
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2019 Toyota 4Runner. The contact stated that the vehicle would not start. There were no warning lights illuminated. The contact waited an hour and was able to restart the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The contact stated that while her mother was driving 5 MPH, she heard abnormal grinding sounds, and the vehicle inadvertently stalled. An unknown warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was towed to the dealer for diagnostic testing. The contact also stated that she had smelled a strong burning odor while driving and the subframe of the vehicle was corroded. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The approximate failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439485November 5, 2021
WHEELS, STEERING, SERVICE BRAKES
Anytime you go above 60mph the car and steering wheel shake pretty violently. If you take your foot off the gas it goes away temporarily. The same happens at times when braking, the car and steering wheel will shake. Tires have been balanced, rotated, and replaced with no improvement. This seems to be a well known and wide spread problem with Toyota offering no real solution. The vehicle seems hard to control and could be dangerous at speeds above 60. I am around 50,000 miles on my 4Runner and the problem seems to have started when my tires were replaced a few months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436075October 8, 2021
STEERING
Vehicle Steering Wheel shakes at speed of 50-60 MPH. Wheels and tires have been rotated and balanced numerous times as my fiancé is a manager at a tire shop. Alignment has been checked and does not need one.Correct Tire pressure is used. Tires have been rotated and balanced by dealer and my fiancé’s tire shop with thorough inspections.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430021August 22, 2021
UNKNOWN OR OTHER
BLUETOOTH IS NOT CORRECTLY WORKING WITH IPHONE 11PRO MAX OR ANY IPHONE OR ANY ANDRIOD. THE CONNECTION IS AWFUL, ROBOTIC AND STATIC SOUND! CANT USE THE BLUETOOTH AT ALL FOR CALLS. TOYOTA DEALERSHIP TOLD ME THERE IS NO REMEDY FOR THAT! Unacceptable!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426891July 28, 2021
FUEL/PROPULSION SYSTEM
Manufacture defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423226July 2, 2021
STEERING
Steering wheel shakes and wobbles. At times violently. Occurs at 55-65 MPH. Wheels and tires have been balanced countless times. Alignment is in spec. Correct Tire pressure is used. Truck has been inspected by dealer. Tires have been balanced by dealers and local shops. No one can fix the shake and wobble in the steering wheel. This has been a problem since the vehicle was new and now has over 20,000 miles. There are thousands of complaints as I have found on line forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422880June 30, 2021
STEERING
Component: Possible steering rack issue Safety concern: Vehicle steering wheel shakes at speed between 60-62mph. A lot of new 4Runner affected by this issue. Problem is confirmed by Toyota Dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421615June 21, 2021
UNKNOWN OR OTHER
I had been driving for roughly 4 hours when my sunroof exploded/shattered from the inside out. I heard a loud noise and then the sound of the outside air. I couldn't see a broken window. I pulled off of Hwy 202 (Phoenix metro area) onto the next exit and got out and stepped up on my running board and saw that their was a large hole in the center of my sunroof glass. There was no other damage that I could see to the roof. When the damage occurred I had no other traffic around me and I there was not an overpass in sight, behind or in front of me. My headliner was closed so no glass entered the cabin of the vehicle. There was no damage to the headliner. The claim has been reported to Toyota and also to my insurance company. My passenger was my 15 year old foster son. No one was injured in this event
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419556June 3, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Toyota 4Runner. The contact received notification of NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406474April 5, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED JERKING, LOSS MOTIVE POWER AND FAILED TO RESPOND WITH THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO GRESHAM TOYOTA (950 NE HOGAN DR, GRESHAM, OR 97030, (503)667-1135) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406534April 5, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BIG TWO TOYOTA OF CHANDLER (1250 S GILBERT RD, CHANDLER, AZ 85286 PHONE: (480) 898-6000) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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