Toyota 4Runner Service Bulletins (2019)

157 manufacturer communications on file.

• February 5, 2020•Document ID: 10172822

  Service Bulletin/Repair Instructions
  AIR BAGS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  19TE12 - DCM - D

  Date Added:

  March 30, 2020

  Manufacturer:

  TOYOTA

  Summary

  The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.v

  Associated Products (24)

  2019 Toyota 4Runner2018 Toyota 4Runner2017 Toyota 4Runner2017 Toyota Land Cruiser2017 Toyota Mirai2017 Toyota Prius2017 Toyota Prius V2016 Toyota 4Runner2016 Toyota Land Cruiser2016 Toyota Mirai2016 Toyota Prius2016 Toyota Prius V2015 Toyota 4Runner2015 Toyota Land Cruiser2015 Toyota Prius2015 Toyota Prius V2014 Toyota 4Runner2014 Toyota Land Cruiser2014 Toyota Prius2014 Toyota Prius V+ 4 more
  Associated Documents

  • DownloadMC-10172822-0001.pdf↗
• February 4, 2020•Document ID: 10172819

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  T-TT-0598-20

  Date Added:

  March 30, 2020

  Manufacturer:

  TOYOTA

  Summary

  TT: Some vehicles may experience a ?New software is not compatible with the system.? Pop-up while performing T-SB-0003-20 during the head unit software installation process

  Associated Products (31)

  2020 Toyota 4Runner2019 Toyota 4Runner2019 Toyota Highlander2019 Toyota Prius2019 Toyota Sequoia2019 Toyota Tacoma2019 Toyota Tundra2018 Toyota 4Runner2018 Toyota Avalon2018 Toyota Highlander2018 Toyota Prius2018 Toyota Prius V2018 Toyota Sequoia2018 Toyota Tacoma2018 Toyota Tundra2018 Toyota Yaris2017 Toyota 4Runner2017 Toyota Avalon2017 Toyota Highlander2017 Toyota Prius+ 11 more
  Associated Documents

  • DownloadMC-10172819-0001.pdf↗
• January 31, 2020•Document ID: 10172379

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  T-TT-0597-20

  Date Added:

  March 9, 2020

  Manufacturer:

  TOYOTA

  Summary

  TT: Some 2014-2020 model year 4Runner vehicles may experience the ABS Light ON with DTC C0226, C0236, C0246 and C0256 stored current in the ABS system.

  Associated Products (7)

  2020 Toyota 4Runner2019 Toyota 4Runner2018 Toyota 4Runner2017 Toyota 4Runner2016 Toyota 4Runner2015 Toyota 4Runner2014 Toyota 4Runner
  Associated Documents

  • DownloadMC-10172379-0001.pdf↗
• January 27, 2020•Document ID: 10171405

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  T-SB-0008-20

  Date Added:

  February 18, 2020

  Manufacturer:

  TOYOTA

  Summary

  TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.

  Associated Products (362)

  2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Supra2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota Yaris2019 Toyota 4Runner2019 Toyota 86+ 342 more
  Associated Documents

  • DownloadMC-10171405-0001.pdf↗
• January 23, 2020•Document ID: 10171457

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  T-TT-0520-19_Rev

  Date Added:

  February 18, 2020

  Manufacturer:

  TOYOTA

  Summary

  TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

  Associated Products (97)

  2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Tundra2020 Toyota Yaris2019 Toyota 4Runner2019 Toyota 862019 Toyota Avalon2019 Toyota Camry2019 Toyota Corolla+ 77 more
  Associated Documents

  • DownloadMC-10171457-0001.pdf↗
• January 13, 2020•Document ID: 10171443

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  T-SB-0279-17_Obs

  Date Added:

  February 18, 2020

  Manufacturer:

  TOYOTA

  Summary

  TSB: OBSOLETE NOTICE January 13, 2020: This bulletin is now obsolete. Please see T-SB-0003-20.

  Associated Products (31)

  2019 Toyota 4Runner2019 Toyota Highlander2019 Toyota Prius2019 Toyota Sequoia2019 Toyota Tacoma2018 Toyota 4Runner2018 Toyota Avalon2018 Toyota Highlander2018 Toyota Prius2018 Toyota Prius V2018 Toyota Sequoia2018 Toyota Tacoma2018 Toyota Tundra2018 Toyota Yaris2017 Toyota 4Runner2017 Toyota Avalon2017 Toyota Highlander2017 Toyota Prius2017 Toyota Prius V2017 Toyota Sequoia+ 11 more
  Associated Documents

  • DownloadMC-10171443-0001.pdf↗
• January 13, 2020•Document ID: 10171441

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; PARKING BRAKE

  Mfr Comm. #:

  T-SB-0003-20

  Date Added:

  February 18, 2020

  Manufacturer:

  TOYOTA

  Summary

  TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0279-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0279-17 is obsolete and ANY printed versions should be discarded. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ? Head unit reboots at a specific location ? Abnormal Destination Search app operation ? Rebooting caused by no songs on the USB-connected iPhone ? A one-time reboot after ignition is cycled to ACC-ON ? Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ? Head unit reboots intermittently ? Half blank screen appears when on the maintenance screen and shifting to Reverse ? Screen freezes during an incoming phone call ? Incorrect time displays on the diagnostic menu ? Radio station information does not match radio station that is playing ? Abnormal playlist browsing operation ? Mute stays enabled after key cycle ? ?Search along my route? is inoperative ? Traffic data scales improperly ? Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi?) ? MID compass does not match navigation screen when switching to North up ? Navigation does not match MID when switching from miles to kilometers ? Speed limit is blank on navigation screen ? Go button on VR screen is inoperative

  Associated Products (32)

  2019 Toyota 4Runner2019 Toyota Highlander2019 Toyota Prius2019 Toyota Sequoia2019 Toyota Tacoma2019 Toyota Tundra2018 Toyota 4Runner2018 Toyota Avalon2018 Toyota Highlander2018 Toyota Prius2018 Toyota Prius V2018 Toyota Sequoia2018 Toyota Tacoma2018 Toyota Tundra2018 Toyota Yaris2017 Toyota 4Runner2017 Toyota Avalon2017 Toyota Highlander2017 Toyota Prius2017 Toyota Prius V+ 12 more
  Associated Documents

  • DownloadMC-10171441-0001.pdf↗
• December 10, 2019•Document ID: 10170748

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  19TE12 - DCM - D

  Date Added:

  January 27, 2020

  Manufacturer:

  TOYOTA

  Summary

  Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 1,100 vehicles. Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12). The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

  Associated Products (24)

  2019 Toyota 4Runner2018 Toyota 4Runner2017 Toyota 4Runner2017 Toyota Land Cruiser2017 Toyota Mirai2017 Toyota Prius2017 Toyota Prius V2016 Toyota 4Runner2016 Toyota Land Cruiser2016 Toyota Mirai2016 Toyota Prius2016 Toyota Prius V2015 Toyota 4Runner2015 Toyota Land Cruiser2015 Toyota Prius2015 Toyota Prius V2014 Toyota 4Runner2014 Toyota Land Cruiser2014 Toyota Prius2014 Toyota Prius V+ 4 more
  Associated Documents

  • DownloadMC-10170748-0001.pdf↗
• December 10, 2019•Document ID: 10170743

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  K0P_Dealer Packa

  Date Added:

  January 27, 2020

  Manufacturer:

  TOYOTA

  Summary

  Dealer Package: 12/10/2019 Vehicle total has increased by approximately 1,100 vehicles. Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

  Associated Products (27)

  2019 Toyota 4Runner2018 Toyota 4Runner2017 Toyota 4Runner2017 Toyota Land Cruiser2017 Toyota Mirai2017 Toyota Prius2017 Toyota Prius V2016 Toyota 4Runner2016 Toyota Land Cruiser2016 Toyota Mirai2016 Toyota Prius2016 Toyota Prius V2015 Toyota 4Runner2015 Toyota Land Cruiser2015 Toyota Prius2015 Toyota Prius V2014 Toyota 4Runner2014 Toyota Land Cruiser2014 Toyota Prius2014 Toyota Prius V+ 7 more
  Associated Documents

  • DownloadMC-10170743-0001.pdf↗
• November 18, 2019•Document ID: 10169435

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  T-TT-0583-19

  Date Added:

  December 16, 2019

  Manufacturer:

  TOYOTA

  Summary

  TT: Some customers who have upgraded their iPhone® to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetooth connection is initiated.

  Associated Products (31)

  2019 Toyota 4Runner2019 Toyota Highlander2019 Toyota Prius2019 Toyota Sequoia2019 Toyota Tacoma2018 Toyota 4Runner2018 Toyota Avalon2018 Toyota Highlander2018 Toyota Prius2018 Toyota Prius V2018 Toyota Sequoia2018 Toyota Tacoma2018 Toyota Tundra2018 Toyota Yaris2017 Toyota 4Runner2017 Toyota Avalon2017 Toyota Highlander2017 Toyota Prius2017 Toyota Prius V2017 Toyota Sequoia+ 11 more
  Associated Documents

  • DownloadMC-10169435-0001.pdf↗
• November 18, 2019•Document ID: 10169334

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  T-TT-0442-17_Rev

  Date Added:

  December 16, 2019

  Manufacturer:

  TOYOTA

  Summary

  TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.

  Associated Products (80)

  2020 Toyota 4Runner2020 Toyota Avalon2020 Toyota Camry2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Prius2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Tacoma2020 Toyota Tundra2019 Toyota 4Runner2019 Toyota Avalon2019 Toyota Camry2019 Toyota Corolla2019 Toyota Highlander2019 Toyota Land Cruiser2019 Toyota Prius2019 Toyota RAV4+ 60 more
  Associated Documents

  • DownloadMC-10169334-0001.pdf↗
• November 13, 2019•Document ID: 10169324

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  19TE12_Dealer Pa

  Date Added:

  December 16, 2019

  Manufacturer:

  TOYOTA

  Summary

  Dealer Package: Opcodes are now available to submit a warranty claim on vehicles still under the New Vehicle Limited Warranty (3yrs/36,000 miles). The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12).

  Associated Products (24)

  2019 Toyota 4Runner2018 Toyota 4Runner2017 Toyota 4Runner2017 Toyota Land Cruiser2017 Toyota Mirai2017 Toyota Prius2017 Toyota Prius V2016 Toyota 4Runner2016 Toyota Land Cruiser2016 Toyota Mirai2016 Toyota Prius2016 Toyota Prius V2015 Toyota 4Runner2015 Toyota Land Cruiser2015 Toyota Prius2015 Toyota Prius V2014 Toyota 4Runner2014 Toyota Land Cruiser2014 Toyota Prius2014 Toyota Prius V+ 4 more
  Associated Documents

  • DownloadMC-10169324-0001.pdf↗
• November 7, 2019•Document ID: 10169412

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  T-SB-0157-19

  Date Added:

  December 16, 2019

  Manufacturer:

  TOYOTA

  Summary

  TSB: Some 2017 ? 2020 model year 4Runner vehicles equipped with JBL® audio may exhibit poor sound quality coming from the dash speakers or static/feedback heard by the incoming caller. Updated speakers are available to address this condition. Follow the Repair Procedure in this bulletin to address this condition.

  Associated Products (4)

  2020 Toyota 4Runner2019 Toyota 4Runner2018 Toyota 4Runner2017 Toyota 4Runner
  Associated Documents

  • DownloadMC-10169412-0001.pdf↗
• October 21, 2019•Document ID: 10168537

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  T-TT-0578-19

  Date Added:

  December 2, 2019

  Manufacturer:

  TOYOTA

  Summary

  TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

  Associated Products (223)

  2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Supra2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota Yaris2019 Toyota 4Runner2019 Toyota 862019 Toyota Avalon+ 203 more
  Associated Documents

  • DownloadMC-10168537-0001.pdf↗
• October 17, 2019•Document ID: 10168529

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  Toyota Safety Re

  Date Added:

  December 2, 2019

  Manufacturer:

  TOYOTA

  Summary

  Safety Recall and Service Campaign - Technician Certification Requirements

  Associated Products (17)

  2019 Toyota 4Runner2019 Toyota 862019 Toyota Avalon2019 Toyota Camry2019 Toyota C-HR2019 Toyota Corolla2019 Toyota Highlander2019 Toyota Land Cruiser2019 Toyota Mirai2019 Toyota Prius2019 Toyota Prius C2019 Toyota RAV42019 Toyota Sequoia2019 Toyota Sienna2019 Toyota Tacoma2019 Toyota Tundra2019 Toyota Yaris
  Associated Documents

  • DownloadMC-10168529-0001.pdf↗
• October 17, 2019•Document ID: 10168528

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  19TE12 - DCM - T

  Date Added:

  December 2, 2019

  Manufacturer:

  TOYOTA

  Summary

  Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI. Updated 10/17/2019

  Associated Products (24)

  2019 Toyota 4Runner2018 Toyota 4Runner2017 Toyota 4Runner2017 Toyota Land Cruiser2017 Toyota Mirai2017 Toyota Prius2017 Toyota Prius V2016 Toyota 4Runner2016 Toyota Land Cruiser2016 Toyota Mirai2016 Toyota Prius2016 Toyota Prius V2015 Toyota 4Runner2015 Toyota Land Cruiser2015 Toyota Prius2015 Toyota Prius V2014 Toyota 4Runner2014 Toyota Land Cruiser2014 Toyota Prius2014 Toyota Prius V+ 4 more
  Associated Documents

  • DownloadMC-10168528-0001.pdf↗
• October 17, 2019•Document ID: 10168527

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  19TE12 - DCM - D

  Date Added:

  December 2, 2019

  Manufacturer:

  TOYOTA

  Summary

  Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12).

  Associated Products (24)

  2019 Toyota 4Runner2018 Toyota 4Runner2017 Toyota 4Runner2017 Toyota Land Cruiser2017 Toyota Mirai2017 Toyota Prius2017 Toyota Prius V2016 Toyota 4Runner2016 Toyota Land Cruiser2016 Toyota Mirai2016 Toyota Prius2016 Toyota Prius V2015 Toyota 4Runner2015 Toyota Land Cruiser2015 Toyota Prius2015 Toyota Prius V2014 Toyota 4Runner2014 Toyota Land Cruiser2014 Toyota Prius2014 Toyota Prius V+ 4 more
  Associated Documents

  • DownloadMC-10168527-0001.pdf↗
• October 17, 2019•Document ID: 10168526

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  19TE12 - DCM - D

  Date Added:

  December 2, 2019

  Manufacturer:

  TOYOTA

  Summary

  Dealer Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12).

  Associated Products (24)

  2019 Toyota 4Runner2018 Toyota 4Runner2017 Toyota 4Runner2017 Toyota Land Cruiser2017 Toyota Mirai2017 Toyota Prius2017 Toyota Prius V2016 Toyota 4Runner2016 Toyota Land Cruiser2016 Toyota Mirai2016 Toyota Prius2016 Toyota Prius V2015 Toyota 4Runner2015 Toyota Land Cruiser2015 Toyota Prius2015 Toyota Prius V2014 Toyota 4Runner2014 Toyota Land Cruiser2014 Toyota Prius2014 Toyota Prius V+ 4 more
  Associated Documents

  • DownloadMC-10168526-0001.pdf↗
• October 17, 2019•Document ID: 10168525

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  19TE12 - DCM - R

  Date Added:

  December 2, 2019

  Manufacturer:

  TOYOTA

  Summary

  Region Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12).

  Associated Products (24)

  2019 Toyota 4Runner2018 Toyota 4Runner2017 Toyota 4Runner2017 Toyota Land Cruiser2017 Toyota Mirai2017 Toyota Prius2017 Toyota Prius V2016 Toyota 4Runner2016 Toyota Land Cruiser2016 Toyota Mirai2016 Toyota Prius2016 Toyota Prius V2015 Toyota 4Runner2015 Toyota Land Cruiser2015 Toyota Prius2015 Toyota Prius V2014 Toyota 4Runner2014 Toyota Land Cruiser2014 Toyota Prius2014 Toyota Prius V+ 4 more
  Associated Documents

  • DownloadMC-10168525-0001.pdf↗
• October 17, 2019•Document ID: 10168524

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  19TE12 - DCM - R

  Date Added:

  December 2, 2019

  Manufacturer:

  TOYOTA

  Summary

  Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12).

  Associated Products (24)

  2019 Toyota 4Runner2018 Toyota 4Runner2017 Toyota 4Runner2017 Toyota Land Cruiser2017 Toyota Mirai2017 Toyota Prius2017 Toyota Prius V2016 Toyota 4Runner2016 Toyota Land Cruiser2016 Toyota Mirai2016 Toyota Prius2016 Toyota Prius V2015 Toyota 4Runner2015 Toyota Land Cruiser2015 Toyota Prius2015 Toyota Prius V2014 Toyota 4Runner2014 Toyota Land Cruiser2014 Toyota Prius2014 Toyota Prius V+ 4 more
  Associated Documents

  • DownloadMC-10168524-0001.pdf↗