Tesla Model Y Complaints (2023)

1,136 consumer complaints on file.

#11708013December 31, 2025
VEHICLE SPEED CONTROL
I have a 2023 Tesla Y. The Curvature Assist function has nearly caused a half dozen rear end collisions. When in cruise control, it kicks in on (1) highways, near exits when I'm not taking the exit (2) regular roads with no curve or intersection, (3) regular roads with departure lanes that I'm not using. The car behind me only see's a sudden brake light with slow down until I press on the accelerator. Please have Tesla install a disable function for Curvature Assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707568December 29, 2025
UNKNOWN OR OTHER
I was operating my 2023 Tesla Model Y Long Range AWD with Full Self-Driving (FSD) engaged at low speed in a residential neighborhood. The vehicle took an incorrect turn into a neighboring driveway instead of continuing on the roadway. I attempted to correct the vehicle’s path. At that point, the vehicle unexpectedly accelerated. I experienced a sudden loss of control and was unable to stop the vehicle before it struck my garage door and entered the garage, causing structural damage to the garage wall. Notably, automatic emergency braking did not activate, and no effective front collision warning intervened, despite an imminent collision with a fixed structure. Tesla’s post-incident vehicle report states that accelerator pedal input was detected, which I believe occurred as a panic response while attempting to regain control after the vehicle took the incorrect turn. However, I am concerned that the vehicle’s software behavior, lack of braking intervention, and failure of safety systems contributed to the incident. This incident raises safety concerns regarding unintended acceleration behavior, FSD path selection errors at low speed, and failure of emergency braking or collision avoidance systems when approaching fixed objects such as garage doors or walls.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11707358December 28, 2025
VISIBILITY/WIPER
We were driving and had the circulation on to make sure that no outside air was being circulated in so that condensation does not build up on the inside of the cabin. The circulation button auto turned off without us knowing. We then had all four windows, and our windshield and back window completely covered in condensation and it would not resolve. I had to manually wipe it away. We were traveling down a highway going 70mph when this happened. This is extremely dangerous and that circulation button should not have been auto shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707285December 27, 2025
STEERING
While traveling at highway speeds, the vehicle suddenly veered to the right without driver input. The Autopilot/FSD system was not engaged. It all happened in a matter of seconds. There was no system failure message on the screen. The vehicle airborne and hit a tree. All side airbag were deployed. Was able to open the door and walk away without any major injuries. Software update : 2025.44.25.5
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11707209December 27, 2025
STEERING, WHEELS
While driving approximately 5–10 mph and making a right turn on a local street, the vehicle suddenly produced a metallic pulling sound followed by a loud impact. The vehicle abruptly stopped and became undrivable. Upon exiting the vehicle, the left front wheel was visibly displaced from normal alignment and appeared to have shifted rearward into the wheel well. No collision, curb strike, pothole, or road debris was involved. The vehicle had exhibited a wire-tugging or metallic noise during turning in the days prior. The failure occurred without warning and resulted in a sudden loss of vehicle control at low speed. The vehicle was towed to Tesla, where the left front control arm was found to be disconnected/broken. Tesla has not yet provided a determination and is attempting to route the vehicle to a collision center despite no evidence of impact. This appears to be a suspension component failure that could have resulted in a serious accident at higher speeds. Safety Impact: Loss of steering control, risk of crash, inability to drive vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707045December 25, 2025
UNKNOWN OR OTHER
My Tesla was unable to access Supercharging due to a payment system error, even though I had just made a payment. The battery level was critically low, and a severe storm warning was active. Supercharging access was blocked, and I could not reach Tesla customer support by phone. This created a potentially dangerous situation and represents a safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706987December 24, 2025
UNKNOWN OR OTHER
On Sunday evening (12/21) at approximately 6:30 pm, I enabled Self‑Driving while my car was parked in my garage with the garage door open. The vehicle was positioned facing forward. Immediately after activating Self‑Driving, the car began reversing rapidly in an apparent attempt to exit the garage. During this unexpected movement, the passenger‑side mirror struck the garage door trim and cracked. I quickly applied the brakes and disengaged Self‑Driving to stop the vehicle. This was a frightening incident, and I was unable to submit an FSD bug report because the reporting prompt disappeared within seconds.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11706979December 24, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While operating my Tesla Model Y in a commercial parking lot at a T-intersection controlled by a stop sign, the vehicle unexpectedly and automatically accelerated without driver intent. The incident occurred during a low-speed maneuver. Upon the unexpected acceleration, I immediately attempted to regain control by applying the brake pedal repeatedly and firmly. Despite clear manual brake application, the vehicle did not decelerate as expected and continued to move forward. I also attempted to stop the vehicle by pressing the Park button, but this action did not stop the vehicle. The vehicle continued uncontrollably for approximately 150+ yards, traveling over curbs, striking a fence, and ultimately colliding with the garage structure of a residential home. Throughout this sequence, the vehicle remained unresponsive to braking and stop inputs. Vehicle data later confirmed that brake pedal application was detected prior to impact, yet braking response was insufficient to prevent continued motion. At the time of the event, the vehicle recorded system fault states, and collision avoidance systems did not activate. Despite significant structural impact and property damage, airbags did not deploy. The incident raises serious safety concerns regarding: •Brake-by-wire system execution during fault conditions •Pedal input arbitration between accelerator and brake •Failure of collision avoidance systems to intervene •Failure of restraint systems to deploy during a severe impact •Vehicle behavior when control systems are in a fault state This event occurred without warning and despite appropriate driver response. Based on vehicle data and system behavior, this appears to be a system-level failure rather than driver error.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11706966December 24, 2025
STEERING, WHEELS, SUSPENSION
All in the same day: 1) Odd sound from behind the pedal area of driver side front quarter (sounded like a styrofoam cooler top rubbing against the cooler is the best way to describe - faint though). 2)BANG when in a parking garage turning full right but still able to control without difficulty. Made it home without incident. 3)Later that day, just after getting off of I4 in Orlando I pulled into grocery parking lot and parked. When I returned to my car I again turned right and a loud BANG and the car jerked to a sudden halt. I was able to back into a parking spot but there were 2 large screws in the driving land and the left wheel was toed slightly to the left. Ultimately it was detached when we tried to tow it we had to remove tire and put on a device to allow us to move it. Per Tesla “I have updated that estimate! The vehicle has very heavy damage, and this is the start. Once we replace these components their (sic) could be more damage, and it also could potentially need to go to a body shop!” Thankfully this didn’t happen at speed with my daughter in the car on I4! This is unsafe and a simple internet search revealed it is not an uncommon parts failure at this mileage! This is dangerous. All of this at just 54,000 miles. (4k out of warranty)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706693December 23, 2025
UNKNOWN OR OTHER
There is no physical problem with the car, it just cannot connect to Tesla Connection. That is why I am unable to get software updates for the car. Please fix this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706411December 21, 2025
UNKNOWN OR OTHER
While using Full Self-Driving, the vehicle accelerated aggressively during a left turn, crossing two lanes of traffic. I believe the system commanded acceleration, not me. I am requesting a review of vehicle logs to determine whether accelerator input came from the driver or from FSD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706124December 19, 2025
SUSPENSION
Two of the bolts fastening the front left control arm has fallen off an my car was not moveable. The front left wheel was static and not moving. This happened during while I was driving in active traffic. Had to get the car towed to Tesla for servicing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706045December 19, 2025
STEERING
I was driving on the highway at around 70mph, switched lanes and the steering wheel randomly locked up. Gladly, I was aware of the situation and avoided a HUGE car crash but the steering started to work a few seconds later. I am very nervous to drive the car now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705753December 18, 2025
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
While operating my Tesla using the Auto Park function (on 12/8/2025 between 8:45 am and 9:00 am) , which is part of the Full Self-Driving (FSD) system, the vehicle initiated an automated parking maneuver. During the maneuver, the vehicle was reversing into a parking space when it failed to detect a stationary wall located behind the vehicle. The vehicle continued reversing without issuing any visual or audible collision warnings and without performing automatic braking. The Auto Park system did not disengage or request driver intervention prior to impact. The vehicle subsequently collided with the wall, resulting in damage to the vehicle. Based on the vehicle behavior, it appears that the object detection and/or obstacle avoidance functions—relying on onboard cameras and proximity sensing—did not properly recognize the stationary obstacle during the automated maneuver. Following the incident, I contacted Tesla to request a review of vehicle telemetry and system logs to determine whether a fault existed within the Auto Park software, perception system, or associated sensors. Tesla advised that a service diagnostic fee would be required solely to access and review the logs, despite the incident occurring during use of an automated driving feature.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11705075December 15, 2025
UNKNOWN OR OTHER
I am reporting a recurring safety defect involving the Full Self-Driving (Supervised) system on my pre-owned 2023 Tesla Model Y Dual Motor Long Range (VIN: [XXX] ), equipped with Tesla Hardware 3. Component/System: Full Self-Driving (Supervised) software and driver-assistance control system. The vehicle remains in my possession and is available for inspection upon request. Description: From the time of purchase (approximate mileage ~66,549), the FSD system repeatedly exhibited unsafe behavior during normal operation on public roads, including straddling two lanes, drifting toward lane markers, stopping at green lights or within intersections, hesitating mid-intersection, and failing to complete routine turns. These behaviors required frequent human intervention and made the system unsafe to use. Safety Risk: The behavior created a risk of collision with other vehicles and posed a danger to occupants and other road users, particularly when stopping unexpectedly at green lights or hesitating in intersections. Confirmation/Inspection: The issue was reported multiple times to Tesla Service and escalated internally. Tesla inspected the vehicle and confirmed in writing that the FSD behaviors were “behavioral” and not resolvable by hardware replacement at that time, with no known fix or timeline. Warnings: No warning lamps or fault messages were displayed prior to or during the incidents. Despite these issues, Tesla continued to advertise the vehicle as FSD-capable and accepted payment for the FSD subscription. I provided Tesla formal written notice via certified mail, delivered November 26, 2025, with no response within the stated timeframe. Although a recent software update has temporarily improved behavior, the defect existed at purchase and persisted through multiple service interactions. Additional documentation, service records, and communications are available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704571December 11, 2025
STEERING
I am writing to file a complaint regarding a safety issue with my 2023 Model Y Performance Tesla vehicle. The steering wheel's faux leather covering is peeling and bubbling, causing the material to come off while driving. This poses a significant hazard as it compromises my grip and creates a distraction, potentially leading to loss of control. Additionally, Tesla does NOT want to repair this, even though I’m still under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703972December 9, 2025
UNKNOWN OR OTHER
I was driving 2023 Tesla Model -Y (VIN [XXX] ) with the latest FSD software with FSD and navigation on. As I approached a stoplight it was unclear whether the car would make the appropriate turn at the intersection, so I pushed up on the right stalk to disengage FSD and inadvertently touched the brake pedal before FSD had disengaged in response to the stalk movement. Touching the brake apparently disengaged FSD, so when I pushed up on the stalk it put the car in reverse. There was no visual or audible warning (or at least none that I saw or heard), and when I stepped on the accelerator the car went in reverse. Fortunately, I did not hit the car behind me. It seems to me that the sequence of events I described could happen often and there should be some sort of audible or visual warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703378December 6, 2025
SEATS, UNKNOWN OR OTHER
Rear AC fails or does not turn on reliably, even with proper settings and a child in the back seat. • I live in Texas; inside temps can rapidly become dangerous, and a child’s body heats several times faster than an adult’s, increasing the risk of heatstroke. • The vehicle is under warranty, yet the defect remains unresolved and directly affects the safety of a restrained toddler who cannot move to cooler air
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703346December 5, 2025
SUSPENSION:FRONT:CONTROL ARM
The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed and making a right turn, the driver’s side control arm detached from the vehicle, and the contact lost control of the vehicle. The control arm was dragged for several minutes before the vehicle came to a stop. The contact pulled over to the side of the road while on a hill. The contact called the Police to assist with traffic control. The vehicle was towed to the residence. The vehicle was then towed to the Tesla Service Center, where it was confirmed that the driver’s side front lower lateral link assembly had detached. The vehicle remained at the dealer awaiting the repair. Several days later, the contact was informed that the half-shaft assembly had also failed. The manufacturer was made aware of the failure. The failure mileage was 72,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702859December 3, 2025
TIRES
Goodyear 255/40R20 tire failed at the inner seam.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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