Tesla Model Y Complaints (2023)

1,136 consumer complaints on file.

#11515316April 3, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
The car has been giving me fake forward collision warnings. Even in parking lots
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515208April 3, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
on 30th MAR 2023, when my wife drove on to our drive way with gentle speed, car rammed into closed garage door and broke the door and rammed into living room wall with breaking room entry door . there is neither emergency breaking /stop nor collision warning . it damaged wall , garage door and more living room property damage with addition to damage to the car. i am really worried about the safety of the car..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11515195April 3, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2023 Tesla Model Y Extended Range (purchased 3/13) is experiencing phantom braking when autopilot (adaptive cruise control) is engaged. At random times and with no apparent obstacles ahead, the vehicle performs aggressive braking without warning. This has occurred at various times of day on divided freeway. This is consistent with what other Tesla drivers have described consistently for several years. I reached out to Tesla for assistance, and they advised to "when engaging Autopilot, make sure the vehicle distance is set above a 4. It can get a little breaky below that" effectively acknowledging this as a known issue. They could not provide guidance on a planned fix. This is a significant safety issue as it creates the risk of being hit from behind if another vehicle is following when the emergency braking occurs. I'm reporting since this clearly is a known safety issue that evidently has gone unresolved for quite some time, and which was not disclosed to me at time of purchase, despite a pattern of issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515019April 2, 2023
AIR BAGS
Air Bags malfunctioning, if fact, not even working on this 2023 Tesla Model Y.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514845March 31, 2023
STEERING
Took delivery of new Tesla Model Y on Friday, March 24th. While driving it to my residence (205 miles away) noticed that the alignment was off and vehicle pulled to the left at highway speeds on flat, level sections of roadway. I was not informed of the 100 miles or 7 days to report issues with vehicle. I scheduled service with Tesla with odometer reading of 348. Tesla service verified the issue and corrected it but charged me $275 for an issue that was present from factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514681March 30, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving eastbound on I-70 in Nebraska March 29 I had about 4 incidents of sudden braking with no obstacles or even any cars or trucks in front. All oncoming traffic was far across the median. In each of these incidents, there was a dark patch across the highway, probably from recently applied asphalt. One of these was severe enough that there would have been an accident if there were any closely following cars. In that particular incident there was a small concrete bridge that had an obvious dark black surface - probably from resurfacing. I purchased "full self driving" for the car a few days ago. The car was in auto-steering mode and was capable of changing lanes initiated by the turn signal, although there was no lane change at the time of these incidents. I have not reported this other than through this web site.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514620March 30, 2023
EXTERIOR LIGHTING
Water intrusion rear tail lights. According to Tesla service it is within Tesla specs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514358March 29, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom/False Forward Collision Warning 1. March 28, 2023 While driving on Alder Woods Dr, Fairfax, VA at 6:21PM Forward Collision Warning activated automatically for a parked car on the street 2. March 28, 2023 While driving on Alder Woods Dr., Fairfax, VA at 6:22PM Forward Collision Warning activated automatically for another parked car on the street - same trip as above at 1., but additional incident 3. On March 25, 2023 on Alder Woods Dr., Fairfax VA Forward Collision Warned activated automatically for yet another parked car on the street. When forward collision warning activates the screen turns red, there are high sounding alarms inside the car, it distracts the passenger by creating an unsafe conditions for the wrong reasons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514321March 28, 2023
SEAT BELTS
This concerns the front seat belts in the car. I am just over five feet tall. Even with the seatbelt adjusted to the lowest position on the door post, the anchor point for the shoulder portion is six inches above my shoulder. This occurs on both sides of the vehicle, driver and passenger front seats. The seat belt runs across the left side of my neck when in the driver's seat, with the seat appropriately adjusted for my stature. If I raise the seat any higher I won't be able to reach the accelerator and brake pedals. Anyone who isn't tall would have this problem in the car. I'm concerned for my safety in a possible vehicle crash. I have recently reported this to Tesla Motors. No warning lights or messages are given in the vehicle for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514136March 28, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have seen this happen on several occassions during my trip from Austin,TX to Lubbock, TX. I out the car on Cruise Control and the car has applied emergency brakes suddenly several times even when there is no cars or other obstacles around. Even after I tried disabling the "Automatic Emergency Braking" feature, I am still facing this issue on several occasions. I have taken 2 trips so far in the past 2 months from Austin to Lubbock (about 360 miles one way) and I ahve decided the car is not at all reliable for me. I am even considering trading-in the car for another brand. This is real safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513872March 26, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The adaptive cruise control system routinely applies the brakes when there is no lead traffic on a completely open highway. I’ve had multiple instances where the car decelerated from 75 to 45 mph before I could react and press the accelerator to correct the state. During these events, the car does not indicate any type of emergency warning (no forward collision warning, no emergency braking warning). This poses enough of a safety risk to cars behind me that I will no longer use Tesla’s adaptive cruise control feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513783March 25, 2023
VISIBILITY/WIPER
Auto wiper not functioning properly heavy rain with low speed wiping and full blast with light rain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513669March 24, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The adaptive cruise control slammed the brake when driving over a highway overpass. Tesla slammed the brake from 75 mph to 50 mph. Luckily there was no car behind. Clear sky around noon time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513537March 24, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving South on I75 near Tampa Florida using Autopilot the car suddenly decelrated to 10mph. There were no cars next to me and we were passing through a 6 lane area where the road splits. No distinguishing features, no cars on either side and we were heading slightly up hill. It seems like the cameras could only see the sky. Fortunately there was no car directly behind me. Very scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513210March 22, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
The contact owns a 2023 Tesla Model Y. The contact stated that while driving approximately 62 MPH with the autopilot mode activated, the vehicle experienced phantom braking. There were no warning lights illuminated. The manufacturer was not made aware of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512924March 21, 2023
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
This is the second instance of this issue happening, first at 1800 miles ODO, and second at 4690. Both instances, when driving, the vehicle suddenly and violently shuddered to a stop. The first instance happened as I pulled out from a stop sign to take an unprotected left onto a street. In the middle of the intersection, the car shuddered to a stop violently and a lot of warnings and alerts came up on screen. Cars moving both directions had to suddenly stop to not hit my car dead in the intersection. The gear stalk inputs to put the car in drive or reverse and allow function of the vehicle did not work. I pushed the park button on the right stalk and then moved it into drive, which it allowed. I was then able to limp the car out of the intersection (with power vastly reduced and speed reduced) and await a tow. The second instance I had pulled into a parking lot at around the same speed (~15 mph) in which the car again shuddered violently to a stop with no ability to override. Traffic behind me had to brake as to not hit my vehicle which stopped in the middle of the lot. Again the car was inoperable until this time locking and unlocking the car from outside of it and reentering to limp it to a parking spot for tow. Safety of myself and others were put severely at risk suddenly and without warning from the car stopping itself. If this were to happen in other, less fortunate scenarios, risk to human lives is great. Problem has been confirmed by Tesla service center, but not reproduced while in their possession. The vehicle was inspected by Tesla service after the first incident and was explained to have found no faults with any hardware, but found a corrupt line of code in the firmware (no update or firmware change was noted to be available). Warning messages and alerts populated at time of incident and no sooner (no warning is given prior to issue). Alerts include power reduced, rear motor disabled, vehicle shutting down, automatic emergency braking disabled and more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512921March 21, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Tesla model y 2023 phantom braked on the intestate. The emergency braking system and adaptive cruise are not correct. I almost got hit because my tesla auto pilot braked on the interstate for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512806March 20, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Took 1st long trip with the Tesla. I had "phantom braking" happen 5 times while on the trip. Once on the way to the destination. Then, it happened 4 times on the return trip home in a span of 2 hours. This was in the first autopilot mode (Traffic-Aware Cruise Control), not the Autosteer version. Each time it happened on an open road in a rural area at a speed of around 70mph. This puts my vehicle and others at risk where someone that is close behind me would be surprised with a sudden decrease in speed and cause an incident. It also is nerve-wracking to the driver and passengers of the vehicle. This problem is known within the Tesla community and was reported to Tesla. The vehicle was "inspected" by looking at incidents in the cars software log. The Customer Service agent could not confirm any incidents and asked that I file a "bug report" through the car immediately after it happens again. There are no symptoms or warning of the problem - it happens at random.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511920March 15, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
New car with less than 1800 miles. Multiple times where The car will frequently and unexpectedly slam on the brakes while in autopilot on the highway. Almost caused an accident twice and I was terrified. Did not know about this problem but this can cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511470March 12, 2023
POWER TRAIN
Vehicle displayed alert “Powertrain requires service - vehicle speed and power may be limited” at 1664 odometer miles. Vehicle had to be towed to the service center and the cause was a faulty oil pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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