Suzuki XL7 Complaints (2005)

18 consumer complaints on file.

#10715065May 7, 2015
AIR BAGS, STRUCTURE:BODY
TRAFFIC CRASH WHERE THE VEHICLE OVERTURNED SEVERAL TIMES. ALL DAMAGE TO FRONT AND DRIVERS SIDE. BOTH PEOPLE EJECTED FROM A VEHICLE. NO AIRBAG DEPLOYMENT. VEHICLE ESTIMATED TO BE OVER 50 MPH. VEHICLE WAS TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10566594March 1, 2014
AIR BAGS
AIR BAG LIGHT STAYS ON, AND THE CLOCK KEEP FLASHING, THEY SAYING IT IS SENSOR UNDER PASSENGER SEAT NEED TO REPLACE, THE IS SAFETY ISSUE, SUZUKI NEED TO DO RECALL ON ALL THESE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546272September 30, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2005 SUZUKI XL7. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE REAR MIDDLE ROW SEAT BELT FAILED TO RETRACT MAKING IT IMPOSSIBLE TO BUCKLE THE SEAT BELT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE SEAT BELTS WERE REPLACED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. ...UPDATED 11-14-13 *BF THE CONSUMER STATED THE SEAT BELTS HAVE WORN OUT TWICE. HE TOOK THE VEHICLE TO THE DEALER AT APPROXIMATELY 36,000 AND THEY WERE REPLACED. NOW AT 50,000, THEY NEED TO BE REPLACED AGAIN. WHERE THE SEAT BELT RETRACTS INTO THE UNIT, THEY ARE BEING WORN THROUGH, AND THEY WILL NOT RETRACT OR EXTEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475919September 19, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE RAPID ACCELERATION AND CRASHED INTO FOUR OTHER VEHICLES. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. IN ADDITION, SMOKE EMITTED INSIDE THE VEHICLE FROM THE REAR DRIVER'S SIDE. THE POLICE WERE NOTIFIED HOWEVER, A POLICE REPORT WAS NOT FILED. THE CONTACT WAS TRANSPORTED TO THE EMERGENCY ROOM VIA AMBULANCE FOR TREATMENT OF MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 122,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10475315September 13, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT STATED THAT THE REAR SECOND ROW SEAT BELTS COULD NOT BE RETRACTED OR FASTENED DUE TO THE SEAT BELT MATERIAL BECOMING SHREDDED. THE VEHICLE WAS TAKEN TO A LOCAL AUTO-BODY DEALER TO HAVE THE SEAT BELTS AND RETRACTING SYSTEM REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468433July 31, 2012
SERVICE BRAKES
I PURCHASED THIS VEHICLE IN 4/2010 IT HAD 22,000 MILES ON IT. I HAD NEW BRAKE PADS INSTALLED 7/18/2011 AT 47,000 MILES. IT BEGAN TO HAVE ISSUES AGAIN IN JANUARY 2012, I FINALLY HAD TO HAVE NEW ROTORS/BRAKES INSTALLED AGAIN 6/2012. I CONTACTED SUZUKI REGARDING THE ISSUES OF THE BRAKE SYSTEM, THEY STATED THAT MY VIN# WAS NOT ON A RECALL FOR THE BRAKING SYSTEM YET, I STILL HAVE ISSUES. WHAT RE-COARSE DO I HAVE IN GETTING RE-EMBURSED FOR PRIOR INSTALLMENT OF NEW BRAKES AND GETTING IT CORRECTED AGAIN! I NOW HAVE 72,000 MILES ON THIS CAR I USE IT FOR IN-HOME HEALTH CARE, I TRANSPORT CLIENTS, I'M CONCERNED ABOUT OUR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408116June 17, 2011
STEERING
I WENT TO THE DEALER AFTER I SAW THE RECALL AND ASKED TO HAVE THE PULLEY REPLACED SINCE THE ENORMOUSLY LOUD SCREECHING OF THE BELT MAKES IT UNBEARABLE TO DRIVE. THEY REFUSED TO HAVE IT REPLACED STATING THAT EVEN THOUGH MY VEHICLE IS A 2005 XL7, THE VIN MY VEHICLE HAS DOES NOT QUALIFY ME FOR THE FREE REPLACEMENT. I LOSE CONTROL OF THE STEERING CONSTANTLY AND AM AT RISK OF CRASHING. I HAVE REPLACED THE BELTS THAT HAVE BROKEN WHEN THEY CAME LOSE DO TO THE FAULTY PULLEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273583June 11, 2009
SERVICE BRAKES, ELECTRIC, INTERIOR LIGHTING, SUSPENSION:FRONT, SUSPENSION:REAR, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO LONGER. TOOK VEHICLE TO FIRESTONE. THE MECHANIC STATED ROTORS, BRAKES, CALIPER, BEARINGS, SHOCKS HAVE ALL NEED TO BE REPLACED. DUE TO FAILURE OF PARTS AND THE AMOUNT OF MILES PLUS THE YEAR SOME OF THE PARTS SHOULD NOT BE IN THIS SHAPE. THE REPAIRS SHOULD HAVE BEEN DONE A LONG TIME AGO. I NEVER LET MY OIL MECHANIC LOOK AT MY VEHICLE IN FEAR OF LOSING MY WARRANTY BUT NOW THIS WOULD HAVE BEEN TAKEN CARE OF IF THE DEALERSHIP WOULD HAVE BEEN HONEST WITH ME NOW I HAVE TO FIND AWAY TO COME UP WITH $1600.00 JUST TO KEEP ME SAFE WHILE SEEING PATIENT'S IN THERE HOMES... I HAVE RAN OFF IN A DITCH DUE TO BRAKE FAILURE. TO STOP ME FROM HITTING A CAR. STOP FAST ON DIRT ROAD TO AVOID HITTING A DEER AND MY BRAKES WOULD NOT WORK UNTIL THE PEDAL HIT THE FIREWALL . THIS IS NOT RIGHT AND THE SUZUKI COMPANY SHOULD HAVE TO LOOK INTO THE PROBLEM AND MAKE REPAIRS.. AS FOR ME I DRIVE SLOWER THEN THE SPEED LIMIT AND STAY AWAY FROM OTHER CARS AS MUCH AS POSSIBLE... I DO NOT CARE IF I RECEIVE ANY HELP IN THIS MATTER...BUT SOMEONE NEEDS TO KNOW THERE IS A PROBLEM WITH THE ENTIRE BRAKE SYSTEM STARTING WITH THE SHOCKS ALL THE WAY TO THE BEARINGS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10252816December 26, 2008
POWER TRAIN
ON NOV.26, 2008 WHILE DRIVING ON THE FREEWAY @ 70 MPH, I EXPERIENCED A CATASTROPHIC ENGINE FAILURE WITH VIRTUALLY NO ADVANCE WARNING AND HAD TO EXIT THE FREEWAY IMMEDIATELY. AFTER COSTLY TOWING AND REPAIR CHARGES THAT I INCURRED FROM THE SUZUKI DEALERSHIP, I WAS TRAVELING ON THE FREEWAY AGAIN AND THE ENGINE FAILED FOR THE EXACT SAME REASON IT HAD FAILED FOR PREVIOUSLY. I WAS INFORMED BY THE SERVICE DEPT. OF THE SUZUKI DEALERSHIP THAT THE CAUSE OF THE ENGINE FAILURE WAS A BROKEN THERMOSTAT. THEY SUPPOSEDLY REPLACED BOTH HEADS, THERMOSTAT, AND VARIOUS OTHER MAINTENANCE ITEMS WERE DONE AS WELL. FROM THE TIME I RECEIVED MY VEHICLE BACK FROM THE DEALERSHIP UNTIL THE SECOND ENGINE FAILURE WAS 6 DAYS. I DID RECEIVE COPIES OF THE REPAIRS AND SERVICES THAT THEY PERFORMED IF YOU NEED THEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249279November 19, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS WITH THE CRUISE CONTROL ACTIVATED. HE PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. IMMEDIATELY, THE VEHICLE LUNGED FORWARD AND THEN INTO REVERSE WITHOUT ASSISTANCE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR A DIAGNOSTIC, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE IS 38,513. UPDATED 12-15-08 *BF UPDATED 12/17/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243849September 29, 2008
SEAT BELTS
THE REAR PASSENGER SEAT BELT LATCHED AND, UPON ARRIVAL AT DESTINATION, WOULD NOT UNLATCH THEREFORE TRAPPING THE CHILD IN THE CAR. THE CHILD HAD TO EXTRICATE THEM SELF FROM THE LATCHED BELT TO BECOME FREE OF THE CAR. THE SEAT BELT IS STILL LATCHED AND WILL NOT RELEASE. I CONTACTED THE SERVICE DEPARTMENT AT THE LOCAL DEALER AND THEY ARE UNWILLING TO FIX OR REPLACE THE BELT AT THEIR EXPENSE. IF I HAD BEEN INVOLVED IN AN ACCIDENT, THIS TYPE OF FAILURE COULD RESULT IN DEATH. THIS IS A SERIOUS MALFUNCTION TO THE ORIGINALLY INSTALLED SAFETY EQUIPMENT. THE VEHICLE IS A 2005 SUZUKI XL7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225681April 25, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT STATED THAT ON FIVE DIFFERENT OCCASIONS, THE AIR BAG LIGHT ILLUMINATED AND THE VEHICLE'S CLOCK CONTINUOUSLY FLASHES. THE FAILURE HAS OCCURRED ON FOUR DIFFERENT OCCASIONS, WHILE AN ADULT WAS SEATED IN THE PASSENGER SEAT, AND ONCE WHEN THE SEAT WAS UNOCCUPIED. THE DEALER HAS RESET THE SEAT SENSOR AND MADE FOUR DIFFERENT ATTEMPTS TO REMEDY THE FAILURE. THEY ALSO REPLACED THE SEAT FRAME ON TWO DIFFERENT OCCASIONS, BUT THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 21,332.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217932February 13, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. WHILE DRIVING BETWEEN 2-60 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHUTTERED BEFORE DECELERATING. THE DEALER STATED THAT THE FRONT ROTORS OVERHEATED AND CAUSED THE BRAKES TO FAIL. THE ROTORS AND PADS WERE REPLACED IN JUNE OF 2007 AND FEBRUARY OF 2008. THE FAILURE MILEAGE WAS 32,200 AND CURRENT MILEAGE WAS 42,883.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197325July 24, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 SUZUKI XL7. SHE STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING WHILE THE BRAKE WAS DEPRESSED AND THE DRIVE POSITION INDICATOR WAS NOT ENGAGED. AS A RESULT, THE VEHICLE CRASHED INTO HER HOUSE AND CAUSED SIGNIFICANT DAMAGE TO THE HOUSE AND VEHICLE. THE DEALER STATED THAT THE THROTTLE BODY AND CABLE NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 38,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10192934June 11, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 SUZUKI XL7. WHILE DRIVING 2 MPH THE BRAKE WAS APPLIED BUT THE VEHICLE ACCELERATED FORWARD CAUSING A CRASH. THE VEHICLE WAS NOT TOWED. THE DEALER COULD NOT DETERMINE THE CAUSE. THE INCIDENT REOCCURRED AT 23,000 YET, THERE WAS NO CRASH. AFTER PUTTING THE VEHICLE IN DRIVE BEFORE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE LUNGED FORWARD. THE CURRENT MILEAGE WAS 23285. THE FAILURE MILEAGE WAS 20000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10179448January 23, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*- WHILE DRIVING ON THE HIGHWAY THE ENGINE CHECK LIGHT ON A 2005 SUZUKI XL7 TURNED ON. WITHIN MINUTES OF THE ENGINE CHECK LIGHT COMING ON THE VEHICLE STARTED TO LOSE POWER, GOING FROM 60 MPH AND DECREASING ITS SPEED UNTIL IT STOPPED RUNNING. THE CONTACT TOWED VEHICLE TO A DEALERSHIP. AT THE DEALERSHIP THEY STATED THAT THE VEHICLE HAD NO ENGINE COOLANT, AND THAT WAS THE CAUSE OF THE FAILURE. THE CONTACT WAS CONCERNED BECAUSE HE NEVER GOT ANY INDICATION OR WARNING THAT THERE WAS A PROBLEM THAT NEEDED TO BE SERVICED ON THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156033April 25, 2006
STRUCTURE
THE 2005 SUZUKI XL-7 IS RAKED DOWN IN THE FRONT SO MUCH SO THAT IT IS VIRTUALLY IMPOSSIBLE TO SEE WHAT IS BEHIND THE VEHICLE (WITHIN 15 FEET OR SO) WHEN BACKING UP. IF A SHORT PERSON OR CHILD WERE WALKING BEHIND THE VEHICLE, THE DRIVER COULD NOT SEE THEM. THIS IS AN ACCIDENT WAITING TO HAPPEN! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151626March 2, 2006
VISIBILITY:WINDSHIELD, INTERIOR LIGHTING
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH THERE WAS A NOISE NEAR THE WINDSHIELD AND THE INTERIOR LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED THE WINDSHIELD NEEDED TO BE REPLACED AND WAS UNABLE TO DUPLICATE WHY THE INTERIOR LIGHTS ILLUMINATED. THE MANUFACTURER WAS ALERTED HOWEVER NO REPAIRS WERE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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