Suzuki XL7 Complaints (2008)

74 consumer complaints on file.

#10585080April 26, 2014
AIR BAGS
I BOUGHT SUZUKI XL7 2008 MODEL FROM A DEALER IN FARGO, ND IN AUGUST 2009. IT HAD AROUND 32000 MILES ON IT. IN MAY 2012, I NOTICED THE SERVICE AIRBAG LIGHT. WHENEVER, A THIN PERSON WOULD BE ON THE PASSENGER SEAT THE PASSENGER AIRBAG WOULD BE OFF AND THERE WOULD BE SERVICE AIR BAG LIGHT. I WENT TO THE ONLY SUZUKI DEALER IN MOORHEAD, MN. THEY SAID I NEED TO GET A NEW BATTERY AND I AGREED. FEW DAYS AFTERWARDS, I MOVED TO TUCSON, AZ. THE SAME ISSUE WAS HAPPENING AGAIN. THERE WAS NO SUZUKI DEALER IN TUCSON. THE ISSUE HAS PERSISTED AND TODAY I WENT TO SUZUKI DEALERSHIP IN TEMPE, AZ. THEY SAID THE PASSENGER AIR BAG SENSOR IS DEFECTIVE. THEY WILL REPLACE IT FOR 1155 USD. IT'S EXACTLY THE SAME PROBLEM AS IT WAS IN MAY 2012 BUT THE SUZUKI DEALERSHIP IN MOORHEAD, MINNESOTA "MISDIAGNOSED" IT. THIS IS A SERIOUS PROBLEM. SOME AUTHORITY NEEDS TO LOOK INTO THIS. HOW COME THE SUZUKI DEALERSHIP IN MOORHEAD, MN DIAGNOSED AN AIR BAG SENSOR PROBLEM AS A BATTERY PROBLEM? AND ABOVE ALL WHY DID THE AIR BAG SYSTEM BECOME DEFECTIVE WITH ONLY 40,000 MILES ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583738April 20, 2014
ENGINE
IN GEORGIA WE ARE REQUIRED TO HAVE EMISSIONS COMPLETED EVERY YEAR AROUND YOUR BIRTHDAY. FOR SOME REASON THE CAR WOULDN'T PASS BECAUSE OF CODES P0018, P0017, AND P0008. THIS SEEMS TO BE A COMMON TREND WITH THIS PARTICULAR VEHICLE. SO I ASSUME IT'S A MANUFACTURER ERROR. IT'S ALSO COMMON FOR THE 2007 MODELS AS WELL. THE MECHANIC STATED THAT THE PROBLEM IS THE TIMING ON VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577535April 5, 2014
ELECTRICAL SYSTEM, STEERING
MANY, MANY GM PRODUCTS ARE BEING RECALLED DUE TO FAULTY IGNITION SWITCHES, AND THE XL7 SHARES A LOT OF PARTS AND SIMILARITIES WITH THE EQUINOX, VUE, AND SO ON. CAN IT BE DETERMINED IF THE 2008 SUZUKI XL7 USES THE SAME IGNITION SWITCH? ALSO, FOR AT LEAST THREE YEARS, A GROANING NOISE EMANATES FROM THE STEERING WHEEL UPON TURNS. WE OWNED A NEW 2006 CHEVROLET HHR THAT MADE A SIMILAR SOUND THAT THE DEALER WAS UNABLE TO REMEDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576162April 1, 2014
STEERING
STEERING HAS BEEN AN ONGOING ISSUE AT LOW SPEEDS. ALMOST FEELS LIKE THE POWER STEERING HAS GONE OUT AND TURNED MANUAL. ALSO NOISES COME FROM STEERING WHEN MAKING TURNS. THIS CARE WAS PRODUCED ON A GENERAL MOTORS ASSEMBLY LINE. ALL THE GM CARS WERE JUST RECALLED FOR STEERING PROBLEMS. WHY ISN'T THIS BRAND OF VEHICLES BEING RECALLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575296March 28, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT WHILE DRIVING 30 MPH THE ENGINE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THERE WAS A SLUDGE IN THE ENGINE AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573157March 18, 2014
STEERING
POWER STEERING STOPS WORKING ON TURNS AT LOW SPEED. REPLACED POWER STEERING PUMP, PROBLEM CONTINUES TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565977February 26, 2014
STEERING
AT SLOW SPEEDS THE STEERING WHEEL MAKES NOISES WHEN BEING TURNED IN EACH DIRECTION. ALMOST FEELS LIKE A LOSS OF STEERING POWER AND IS DIFFICULT TO TURN. IT WAS NOTICED AFTER PURCHASE AND DEALER COULD NOT IDENTIFY THE ISSUE. HAVE CONTINUED TO USE THE VEHICLE, AND PROBLEM PERSISTS. REVIEWED INTERNET FOR RECALLS. DON'T SEE ANY, BUT SEE PLENTY OF OTHER PEOPLE WITH THE EXACT SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562812February 4, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
WHILE DRIVING 20 MILES PER HOUR ON AN ICY ROAD THE SERVICE TRACTION CONTROL, SERVICE STABILITY CONTROL, SERVICE AWD, AND REDUCED ENGINE POWER LIGHTS CAME ON. THE ENGINE SEIZED AND SURGED AND MY BRAKES WERE INOPERABLE. THE VEHICLE SLID AND FISHTAILED. I REGAINED CONTROL OF THE VEHICLE AFTER A FEW SECONDS AND PUSHED THE GAS LIGHTLY TO CONTINUE DRIVING. THE VEHICLE SURGED FORWARD AND I SLID INTO A CANAL. I WAS ABLE TO CLIMB INTO THE BACK SEAT, ESCAPE OUT THE BACK PASSENGER DOOR, AND SWIM TO SAFETY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10552890November 19, 2013
STEERING
TL* THE CONTACT OWNS A 2008 SUZUKI SL7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE BOTH THE POWER STEERING PUMP AND RACK AND PINION WERE REPLACED. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A SECOND OPINION HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551678November 10, 2013
STEERING
POWER STEERING WENT OUT AS I WAS DRIVING. ALMOST CRASHED. CHANGED OUT RACK AND PINION & POWER STEERING PUMP WITH NO CHANGE. COST $ 1,200. PROBLEM IS STILL THERE. WILL NOT DRIVE BECAUSE OF DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547046October 7, 2013
STEERING
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL COULD NOT BE TURNED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523786July 8, 2013
ENGINE
I WAS IN THE PARKING LOT OF WALL MART WITH THE ENGINE IDLING HEARD A LOUD NOISE THE CAR STARTED SHAKING,TURNED IT OFF IMMEDIATELY,GOT OUT LOOKED UNDER THE HOOD NOTHING VISIBLE AT THE TIME. GOT BACK IN STARTED THE CAR CHECKED TEMP GAUGE EVERYTHING LOOKED FINE, AND THE LOUD NOISE AGAIN CAR STARTED SHAKING,GOT OUT LOOKED UNDER THE HOOD COULD SEE A LITTLE ANTIFREEZE ON THE GROUND,TURNED CAR OFF IMMEDIATELY,HAD IT TOWED TO MATT BLATT A SUZUKI DEALER IN GLASSBORO NJ GOT A CALL THREE DAYS LATER, INFORMED THE FAN BLADES CAME OFF THE PULLEY HIT THE RADIATOR MADE A HOLE IN IT, THE SERVICE PERSON SAID IT WOULD COST$1200 TO REPAIR, INFORMED THE FRONT BUMPER WOULD HAVE TO COME OF WHICH ADDED TO THE LABOR COST, TOLD SERVICE TECH THAT WAS A FACTORY DEFECT AND I SHOULD NOT HAVE TO PAY FOR IT, HE THEN GAVE ME THE NUMBER TO SUZUKI INTERNATIONAL.CALLED SAME THEY SAID THEY WOULD NOT PAY FOR IT, THE CAR WAS NO LONGER UNDER WARRANTY AT 57000 MILES FOR THIS PROBLEM.NEEDLES TO SAY THIS LEFT A BAD TASTE IN OUR MOUTH FOR THIS PRODUCT WE ALSO HAD NO HELP FROM THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519624June 13, 2013
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THIS VEHICLE HAS THE CABIN AIR INTAKE LOCATED ABOUT 7 INCHES FROM THE EXHAUST MANIFOLD UNDER THE HOOD DIRECTLY BEHIND THE ENGINE. DURING ANY TYPE OF DRIVING CONDITIONS THE AIR BEING BROUGHT INTO THE CABIN THROUGH THE CABIN FILTER IS FILLED WITH NOXIOUS FUMES COMING FROM A SLIGHT EXHAUST LEAK OR JUST FROM THE EXTREME TEMPERATURES UNDER THE VEHICLES HOOD. WHEN DRIVING THE VEHICLE I CAN TASTE THE SWEET TASTE OF VAPORIZED ANTIFREEZE COMING FROM THE HEAT AIR CONDITIONING VENTS. WHEN DRIVING I ALSO EXPERIENCE MANY SYMPTOMS OF CARBON MONOXIDE EXPOSURE HEADACHE,NAUSEA,FATIGUE,SINUS BAROTRAUMA ,EAR ACHE,DIZZINESS,CONFUSION,ALTERED MENTAL STATE,MEMORY LOSS,DEPRESSION . THE CONTROLS FOR THE HEAT AND AIR CONDITIONING ARE IMPOSSIBLE TO ADJUST TO A STATE OF NOT ALLOWING THE AIR FROM ENTERING THE CABIN OF THE VEHICLE. DRIVING THIS VEHICLE TO VISIT A RELATIVE ON MAY 11TH 2013 MYSELF AND A FRIEND WERE EXPOSED TO NOXIOUS FUMES AND POSSIBLY CARBON MONOXIDE AT UNKNOWN LEVELS FOR ABOUT 44 HOURS OVER A THREE DAY PERIOD OF DRIVING .ON THE RETURN TRIP EXPOSURE LEVELS TO AIR COMING INTO CABIN MUST HAVE BEEN MUCH WORSE. DRIVING OVER MOUNTAINS ON RETURN TRIP CAUSED EXTERNAL EAR BAROTRAUMA AND EXCRUCIATING EAR PAIN AND ABOUT 90 PERCENT HEARING LOSS. ON A SUBSEQUENT TRIP JUNE 14TH 2013 DRIVING THE VEHICLE AT HIGHWAY SPEEDS FOR LESS THAT 2 HOURS TOTAL MADE ME FEEL SICK AGAIN SO MUCH SO THAT ANOTHER PERSON HAD TO DRIVE US HOME WHILE I SAT IN THE BACK SEAT WITH ALL OF THE WINDOWS OPEN TO GET FRESH AIR .AFTER GETTING HOME I HAD TO BE TAKEN TO THE HOSPITAL FOR SYMPTOMS OF CARBON MONOXIDE EXPOSURE .THE RESULTS FROM THE VISIT TO THE EMERGENCY ROOM POSSIBLE EXPOSURE TO CARBON MONOXIDE. WAS INFORMED TO NOT OPERATE THIS VEHICLE UNTIL SERVICING IS DONE. I THINK IF THE CABIN AIR INTAKE HAD A LONGER HOSE UNDER THE HOOD TO THE FRONT OF THE VEHICLE WHERE THE FRESH AIR ACTUALLY STRIKES THE VEHICLE WOULD HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505330April 2, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE REDUCED ENGINE POWER WARNING MESSAGE. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS LATER TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THE VEHICLE AND ADVISED THE CONTACT THAT THE TIMING CHAIN AND TENSIONER FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 110,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504419March 25, 2013
STRUCTURE:BODY:DOOR, VISIBILITY:REARVIEW MIRRORS/DEVICES, STEERING, SEAT BELTS, VEHICLE SPEED CONTROL, ENGINE
WAS TOLD THAT I WAS HEARING A NOISE THAT WASN'T THERE WHEN THE RACK N PINION STARTED TO FAIL. AND THAT THE DASH BOARD WAS SUPPOSE TO CRACK. I REALLY DON'T HAVE ENOUGH CHARACTERS TO TELL YOU HOW UNSAFE THIS CAR IS SO I'LL JUST GIVE YOU A LIST. WHICH TAKE ANOTHER 100+ OUT OFF MY POCKET, I CAN'T FIX THE CAR BUT MUST PAY FOR THE INSUREANCE. I ALSO CAN'T REGISTER THE CAR. AND IT IS TO DANGEROUS TODRIVE ANY WAY. WHILE SUZUKI FILES CHAPTER 11. LETS SEE IT ONE OF THE HIGHER UPS IN THE COMPANY WILL PAY FOR IT OUT OF HIS BONUS. 1 RACK N PINION 2 DASH BOARD CRACK A PASSANGERS AIR BAG WAS REPLACED CRACK AGAIN 3 REAR STRUT HAD TO BE REPLACED ON A 9 MONTH OLD CAR BECAUSE IT WAS LEAKING4 FRONT PASSENGERS SEAT CAME OFF 4 FRONT PASSANGER SEAT CAME OFF HAD TO BE REPLACED 5 DRIVERS SIDE DOOR HANDLE CAME OFF 6 DRIVER SIDE WINDOW WORKS INTERMITTENTLY 7 DRIVERS SIDE LOCK DOSEN'T WORK 8 REPLACED 4 POWER STEERING PUMPS AT MY COST 9 ENGINE LIGHT CODE P0008 ON CAN'T REGISTER CAR. CAUSES POSSIBLE CAUSES OF OBD CODE P0008 10 STABILITY CONTROL LIGHTS RANDOMLY GO ON AND OFF 11 RANDOMLY LOSE SPEED FROM 65 TO 25 ON FREEWAY 12 TIRE PSI ALWAYS WRONG 13 WINDSHIELD FLUID MOTOR NO LONGER WORKS. 14 " WIPER IN BACK GOES OFF WITH OUT POWER 15 2ND ROW SEAT BELTS ALWAYS GET STUCK 16 REAR DOORS RANDOMLY HAVE TO BE PRIED OPEN 17 CLIMATE CONTROL IN ALL 3 SECTIONS, AS WELL AS AC NO LONGER WORK 18BATTERY ALTHOUGH IN WORKING ORDER RANDOMLY NEEDS TO BE JUMPED. 19 STEREO ALTHOUGH REPLACE ONCE SWITCHES FROM RADIO TO AUX. 20 1ST TIME THE JACK WAS NEEDED TIRE IRON BROKE 21 METALLIC COVERING ON INSIDE DOOR HANDLES IS PEELING OFF CAUSING HANDS TO BE SLICED 22 CONSOLE CLIP BROKE WAS REPLACED, NOW VANITY MIRROR DRIVERS SIDE BROKE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495211January 30, 2013
STEERING
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE POWER STEERING PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,980.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483615November 7, 2012
STEERING
IN TURNING THE WHEEL LEFT OR RIGHT THERE IS A ZIPPING SOUND AND A TIGHTNESS IN THE STEERING. I TOOK THE CAR TO THE SHOP AND HAD THE FLUIDS CHECK TO MAKE SURE THAT THE POWER-STEERING FLUID WAS ACCURATE. I WAS TOLD BY THE SHOP THAT THE FLUID LEVELS WERE CORRECT. HOWEVER, THERE COULD BE A PROBLEM WITH THE STEERING COLUMN, WHICH I HAVE NOT GONE TO HAVE CHECKED OUT AS OF YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455664April 18, 2012
STEERING
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. WHILE DRIVING 10 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL HAD BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE POWER STEERING PUMP WAS REPLACED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 71,226.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441739December 30, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STATED THAT THE STRUTS THAT HELD THE REAR TRUNK HATCH IN PLACE FAILED, AND CAUSED THE HATCH TO ABRUPTLY STRIKE THE CONTACT ON THE HEAD WHILE IN THE REAR OF THE VEHICLE. THE DEALER WAS NOTIFIED WHO ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10440997December 22, 2011
ENGINE AND ENGINE COOLING, AIR BAGS, WHEELS
CHECK ENGINE LIGHT CODE: P008 (VALIDATED THROUGH A LOCAL PARTS STORE) AIR BAG SENSOR LIGHT TIRE SENSOR LIGHT ALL ARE ON OR OFF OR A COMBINATION OF ANY OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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