Suzuki XL7 Complaints (2008)

74 consumer complaints on file.

#10850687March 21, 2016
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I WAS SOLD A VEHICLE WITHOUT BEING INFORMED THAT APPROXIMATELY 8,000 MILES PRIOR THE VEHICLE HAD MAJOR ENGINE ISSUES, AS THE TIMING CHAINS HAD TO BE REPLACED. THE VEHICLE WAS SOLD WITH A WARRANTY THAT THE WARRANTY COMPANY AND DEALERSHIP FAIL TO COMPLY WITH. I HAVE CONTACTED THE DEALERSHIP NUMEROUS TIMES ABOUT VARIOUS ISSUES THE VEHICLE HAS HAD SINCE THE FIRST DAY OF TAKING IT OFF THE LOT, YET THE DEALER REFUSES TO CORRECT ANY ISSUES. WHILE I WAS DRIVING HOME FROM WORK ON ROUTE 65 IN MID JANUARY, THE VEHICLE BEGIN TO VIOLENTLY JERK AND BUCK, WHILE LOOSING SPEED. I PULLED THE VEHICLE OVER AND TURNED IT OFF, WHILE STILL ON THE HIGHWAY. I LET THE VEHICLE SIT, HAVING TO THE VEHICLE TOWED TO BE DIAGNOSED. ONCE THE VEHICLE WAS DIAGNOSED, I FOUND THAT THE VEHICLE WOULD NEED A NEW ENGINE. AFTER GETTING A SECOND OPINION, I FOUND THAT THE TIMING CHAINS WERE PROBABLY THE ISSUE. I BEGAN TO CONDUCT RESEARCH ON THE VEHICLE ITSELF AND FOUND THAT THE TIMING CHAINS WERE CHANGED AT 97K. NOW I AM STUCK WITH PAYING ON A DEFECTIVE UNSAFE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838757February 27, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
LOST STEERING WHILE DRIVING,BECAME VERY HARD TO STEER. COST $2300 TO REPAIR. SAID DEFECT STARTED AS STEERING RACK AND CAUSED METAL TO GO THROUGHOUT THE SYSTEM AND TAKE OUT THE PUMP ALSO. ABS/TRAC CONTROL/STABILITY LIGHTS AMONG OTHERS COME ON AND LOOSE AWD. SUNROOF LEAK AND PAINT PEELING. STEERING WAS LOST AGAIN WHILE DRIVING 1.5 YEARS LATER. DEFINITE RECALL SITUATION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10837312February 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY 2008 XL7 SERIVCE STABILITY CONTROL AND ABS LIGHT STAYS ON AND IT'S VERY DIFFICULT TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759862August 27, 2015
FUEL/PROPULSION SYSTEM
FUEL LEAK AND FUEL PUMP FAIL NO READING EVEN TANK FULL DEALER TOLD NO PROBLEM AND MAKE UNAUTHORIZED CHARGE FROM ME AND FROM FACTORY FOR FIX THE FUEL PUMP BUT NOT TRUE WHEN WENT BACK REFUSE TO FIXED AND THE WAY BACK NOTICED FIRE ON THE LEFT WE GOT CONTROLLED BY HELP FROM OTHER DRIVERS ON THE HIGHWAY AND I WAS LUCKY THAT HAPEN WHEN TRAFICE WAS SO SLOW
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10726305June 19, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WARNINGS: SERVICE STABILITY CONTROL, SERVICE TRACTION CONTROL, AWD OFF, ABS. INTERMITTENTLY APPEARS AND GOES AWAY. NO RHYME OR REASON, JUST NERVE RACKING. STEERING ON THE VEHICLE IS HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716560May 14, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
MY SUZUKI XL-7 PAINT HAS PEELED OFF THE BACK DOOR AND THE TOP OF THE CAR A MECHANIC STATED ITS A TRIPLE COAT PAINT JOB BECAUSE OF THE COLOR WHICH IS PEARL WHITE. THE IS DEFINITELY A MANUFACTURE PROBLEM BUT THEY ARE PATHETIC. THE PAINT IS PEELING SO BAD I'M SCARED TO WASH THE VEHICLE BECAUSE THE PAINT MAY COME OFF! THEN THE ELECTRICAL IS WORSE I GET IN THE DOOR CHIME GOES THROUGH THE SPEAKERS AT HIGH VOLUME. THE STABILITY CONTROL KEEPS CUTTING OFF AND ON AND SO DOES THE CHECK ENGINE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683043February 12, 2015
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING AND STABILITY CONTROL, TRACTION CONTROL LIGHT AND ENGINE LIGHT CAME ON. PULLED OVER PUT IN PARK AND WHILE SITTING THERE SPEEDOMETER SHOOTS UP TO 80 MPH, NOTICE THE CAR IS IN PARK. THE DOORS START LOCKING AND UNLOCKING BY THEMSELVES. TOOK IT IN TO GET FIX THEY SAID ITS THE ROLLOVER SENSOR PAID TO HAVE THAT REPLACED. 3 DAYS LATER SAMETHING HAPPENED. APPARENTLY THAT'S WASN'T THE PROBLEM. TAKING IT BACK TO THE SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671179January 8, 2015
STRUCTURE
WELL I AM SO VERY UPSET I WAS DRIVING TO WORK AND PULLED AND GOT OUT OF MY SUV AND TURNED AROUND TO ARM THE CAR. WHEN I LOOKED AND SEEN ALL THE TOP PAINT PEELED BACK ABOVE THE DRIVER REAR SIDE ALMOST TO FRONT DOORS OF DRIVER SIDE ALL WAY BACK AND ALL WAY TO METAL LIKE IT WAS NEVER PAINTED AND JUST PEELING OFF AND STILL COMING OFF. AND I THINK THIS IS DEFINITELY A MANUFACTURER DEFECT CAUSE I PICKED A PIECE OF THE CHUNK OF PAINT OFF GROUND AND SO BRITTLE AND CRUMBLED. I NEED THIS MATTER ADDRESSED AND I TRIED TO TALK TO SUZUKI AGAIN AND THEY SAID SORRY YOUR OVER YOUR WARRANTY PERIOD AND SAID THEY HAVEN'T HAD ANY KNOWN ISSUES AND I DO HAVE PICTURES AND I AM EXTREMELY UPSET AND A 30, 000 DOLLAR CAR AND SHOULDN'T BE DOING THIS AND HAVE ONLY BEEN 5 YEARS. THEY JUST TOLD ME SORRY AGAIN AND I NEED HELP TO GET THIS FIXED. I HAVE PICTURES WAITING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671173January 8, 2015
ELECTRONIC STABILITY CONTROL (ESC)
WHEN STARTING CAR THE DASH COMES UP STATING STABILITY CONTROL NEEDS SERVICED AND TURNS OFF PLUS MY TRACKING CONTROL OFF. THEN ONCE YOU KEEP GOING WILL START WORKING AFTER 15 MINUTES. ITS, CRAZY CAUSE TRIED TO TALK TO SUZUKI AUTO OF AMERICA AND THEY JUST BLEW OFF ANY ISSUES AND STATED SORRY CAN'T HELP YOU OUT OF WARRANTY AND SAID NOT A LOT OF PEOPLE HAVE REPORTED IT TO BE A RECALL. I WAS LIKE IT'S A 30,000 DOLLAR SUV AND I SAID NO WONDER THEY WENT INTO BANKRUPTCY. IT'S SO UPSETTING NOT EVEN THAT OLD LOW MILEAGE AND IT'S NOW ON MY SUV HAS 64,680 AND STILL SANE ISSUE AND MORE. CAN'T BELIEVE THERE ISN'T MORE OUT THERE NOT TO HAVE A RECALL. I WOULD BELIEVE THIS IS A HUGE SAFETY ISSUE CAUSE OF ALL THE BRAKES AND STABILITY OF CAR. PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671185January 8, 2015
ELECTRICAL SYSTEM, STRUCTURE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
WELL THE SUNROOF HAS STARTED TO LEAK INTO THE DRIVER SIDE AND THIS IS WHEN IT RAINS. I'VE BEEN HAVING THIS ISSUE OVER A YEAR NOW AND SAME ISSUES FROM SUZUKI STATES THEY CAN'T HELP ME CAUSE ITS NOT IN WARRANTY AND I EXPLAINED TO THEM IT'S A KNOWN ISSUE WHEN I RESEARCH IT AND I TOLD THEM THERE IS NEEDING TO BE A RECALL AND IT'S NOT GOOD CAUSE OF THE ELECTRONIC IT'S GOING ON IN DASH AND THROUGH. THEY JUST SAID SORRY. I AM SO FED UP WITH THIS AND LACK OF CARING. I CAN SEE WHY THEY WENT BANKRUPT AND I AM HOPING A RECALL CAN HAPPEN SOON ON A LOT OF THESES ISSUES AND THAT ARE SO CLEARLY OUT THERE WITH MORE THAN MINE. PLEASE PLEASE PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661034November 26, 2014
AIR BAGS
AIR BAG LIGHT IS ON THE SECOND ROW AIRBAG MODULE IS BAD AND IT IS GOING TO COST $1,100 TO FIX THE PROBLEM THE VEHICLE ONLY HAS 56,000 MILES ON IT THIS IS A COMMON PROBLEM WITH ALL THE PROBLEMS WHY HASNT THIS BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643913October 10, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ALL SYSTEM WARNING LIGHTS ARE ON. NOT SURE IF THERE IS A PROBLEM OR NOT. THE ELECTRICAL STABILITY CONTROL, CHECK ENGINE, ABS, AND ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643911October 10, 2014
UNKNOWN OR OTHER
THE PAINT ON THE REAR OF THE VEHICLE HAS CHIPPED OFF. I EXPECT THE REAR TO START RUSTING. I CAN'T TRADE MY CAR IN, DUE TO THE FACT THE PAINT IS PEELING. THE VEHICLE IS NO LONGER WORTH ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638464September 23, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING, STRUCTURE
TO BEGIN, MY MOONROOF LEAKED INTO THE OVERHEAD LIGHTS IN THE CABIN ANY TIME I WASHED THE CAR. HAD TO TAKE IT IN 3 TIMES TO GET IT FIXED. WINDOW SEALS WERE BUCKLING AND GOT THOSE REPLACED BY DEALER - BUT CONTINUED TO BUCKLE. ALL STABILITRAC LIGHTS HAVE ALWAYS BEEN INTERMITTENT SINCE I BOUGHT THE CAR. KEY FOB WORKED INTERMITTENTLY AROUND 85000 THEN THE REAR DRIVER DOOR WOULD NOT RESPOND TO IT. REPLACED BATTERY IN FOB AND HAD TO TAKE IT IN TO ONLY HAVE IT DIAGNOSED THAT THE ACTUATOR IN THE DOOR WAS GOING OUT. WHILE I WAS TURNING A CORNER IN MY 2008 XL7, I HEARD A GRINDING/RATTLING NOISE THAT SEEMED TO WORSEN AT SLOWER SPEEDS AND WOULD GO AWAY AS I ACCELERATED THROUGH THE TURN AROUND 90000 MILES. POWER STEERING FELT TIGHT, ABS LIGHT, CHECK ENGINE LIGHT, SERVICE TRACTION CONTROL, AWD OFF, STABIL-TRAC LIGHT ALL CAME ON...INTERMITTENTLY. TOOK IT IN FOR OTHER REPAIRS BEFORE WARRANTY RAN OUT AND THE DEALERSHIP COULD NOT DUPLICATE THE ISSUE/SOUND. AT 95700 MILES SAME THING STARTED HAPPENING, TOOK IT TO MY MECHANIC AND HE COULD NOT DUPLICATE THE ISSUE. AT 103000 MILES THE NOISE/RATTLING/GRINDING IS BACK IN FORCE. TOOK IT TO MY MECHANIC, HE WAS FINALLY ABLE TO DUPLICATE IT, PULLED MULTIPLE MIS-FIRE CODES P0300, P0301,P0305, & P0303. REPLACED A WEAK BATTERY, CHANGE THE OIL AND DIAGNOSED THE TIMING CHAIN/TENSIONER NEEDED TO BE REPLACED. CALLED SUZUKI TO EXPLAIN THAT THIS HAD BEEN HAPPENING FOR THE LAST 15000 MILES SPORADICALLY, FINALLY GOT IT DIAGNOSED AFTER THE WARRANTY HAD EXPIRED AND THEY WILL NOT EVEN RECOGNIZE THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. CALLED DEALERSHIP AND THE FIX IS AROUND $3000. THIS IS A PREVALENT RECURRING PROBLEM WITH THE XL7 2007-2009. AS MANY COMPLAINTS AS I HAVE SEEN REGARDING THIS ISSUE, KNOWING THAT IF I CONTINUE TO DRIVE IT LIKE THIS THAT IT COULD DESTROY THE ENTIRE ENGINE, SUZUKI SHOULD BE ISSUING A RECALL AND FIXING THIS DEFECTIVE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627828August 24, 2014
ENGINE
THE TIMING CHAINS HAVE BEEN REPLACED TWICE IN 2 YEARS EVERY TIME INSPECTION IS DEW THEY ALWAYS KICK ON LIGHT SUZUKI REFUSES TO FIX ISSUE BUT SAME MOTOR AS CHEVY EQUINOX AND THEY HAVE ISSUED A RECALL ON CHAINS .THIS RECALL SHOULD BE ON XL7 AS WELL HAS SAME ISSUE SAME MOTOR BUT NOTHING BEING DONE TO FIX PROBLEM. 2700 DOLLAR REPAIR EVERY YEAR TO PASS INSPECTION. THEIR A LEMON.( JUNK) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616695July 27, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
MY SUZUKI XL7 HAS THE STABILITY CONTROL LIGHT AND ALL OTHER ELECTRICAL LIGHTS IN THE INTERIOR OF THE CAR GO ON AND OFF, THE WARNINGS FOR THE BREAKS AND STABILITY CONTROL THEY ALWAYS COME ON AFTER IT RAINS. WHEN THE TEMPERATURE IS OVER 85*, ALL THE ELECTRICAL COMPONENTS IN THE CAR GO CRAZY AND THE CAR SHUTS OFF, AFTER TAKING THE CAR SEVERAL TIMES TO THE DEALER THE HAVE NO IDEA WHAT CAN CAUSE THIS ISSUE, BUT NOW ALL THE LOCKS ARE NOT WORKING WHEN THE TEMPERATURE IS HIGH AND THE CAR IS EITHER LOCKED OR UNLOCKED, AND WE HAVE ISSUES WITH OUR AIR BAGS TOO, SOMETIMES THE PASSENGER LIGHT IS OFF WHEN SOMEONE IS SITTING ON IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606037June 25, 2014
STEERING, ENGINE
THE STEERING WHEEL MAKES A RUBBING SOUND WHEN TURNING BACK AND FORTH. I HAD IT FIXED ONCE WHILE STILL UNDER WARRANTY. WENT AWAY FOR A WHILE BUT NOW I'M AT 101,000 MILES AND IT'S BACK. UNFORTUNATELY I'M NOT UNDER WARRANTY ANYMORE, SO THIS REPAIR WILL HAVE TO BE OUT OF POCKET. DISAPPOINTED, HAD I KNOWN THAT I WAS GETTING A SUZUKI WITH GM PARTS I WOULD HAVE NEVER CONSIDERED BUYING IT. I HAD A 2002 SUZUKI XL7 AND NEVER HAD A PROBLEM WITH IT. ANOTHER PROBLEM THAT I ENCOUNTER ON MY VEHICLE IS THAT IT BURNS WAY TOO MUCH OIL. THE OIL CHANGES COME AROUND ALOT SOONER THAT THE INDICATOR DISPLAYS ON THE PANEL. DEALERSHIP HAS NO EXPLANATION FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595153May 30, 2014
STRUCTURE:BODY
BECAUSE OF FAULTY PRIMER, THE PAINT ON MY 2008 XL7 IS NOW PEELING OFF AND BUBBLING. SUZUKI REFUSES TO DO ANYTHING ABOUT IT. IT IS TOO EXPENSIVE TO FIX SO WHEN I GO TO TRADE IT IN, IT WILL BE WORTH LITTLE TO NOTHING. I WILL NEVER BUY ANOTHER SUZUKI AGAIN SIMPLY BASED ON THE LACK OF CUSTOMER SERVICE. MINE IS NOT THE ONLY WHITE XL7 THIS HAS HAPPENED TO. THERE ARE MANY MORE COMPLAINTS WHEN YOU SEARCH THE INTERNET WHERE SUZUKI HAS DONE NOTHING. IT'S SAD BECAUSE IT WAS A REALLY CLASSY VEHICLE AND NOT IT LOOKS LIKE A HOT MESS! IT DOESN'T SEEM LIKE SUZUKI WOULD WANT THEIR BRAND BEING REPRESENTED LIKE THIS AS YOU CAN CLEARLY TELL THE PAINT PROBLEM WAS NOT CAUSED BY AN ACCIDENT BUT IS A TRUE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594919May 29, 2014
AIR BAGS
OCS SENSOR MAT INSTALLED IN THE FRONT PASSENGER SEAT MAY FAIL DUE TO REPEATED FLEXING OF THE MAT FROM USE OF THE SEAT. AS A RESULT, DURING A CRASH NECESSITATING DEPLOYMENT, THE AIR BAG WILL DEPLOY REGARDLESS OF WHETHER THE FRONT SEAT OCCUPANT IS AN ADULT OR A CHILD. * WILL NOT DETECT PASSENGER IN SEAT AT WEIGHTS OF 150 LBS OR BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588377May 14, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
FRONT DOOR LOCKS WOULD NOT RESPOND TO KEY FOB AND WOULD STAY LOCKED. HAD TO USE KEY TO GET INTO THE CAR. GOT IT FIXED UNDER WARRANTY. NOW, REAR LOCKS INTERMITTENTLY WONT RESPOND TO FOB. EITHER THE REAR DOORS STAY LOCKED( AND CANNOT EVEN BE OPENED WITH THE HANDLE FROM THE INSIDE) OR SOMETIMES THEY WONT LOCK WHEN YOU LEAVE THE CAR. THE LOCK/UNLOCK BUTTON INSIDE THE CAR DOES NOT OVERRIDE THE SITUATION. THIS VEHICLE HAS NO KEY OPTION FOR THE REAR DOORS. THANKFULLY, NO ONE HAS BEEN STUCK IN THE REAR SEATS AND UNABLE TO GET OUT. NO RHYME OR REASON AS TO WHEN IT HAPPENS AND WHEN THEY WILL START WORKING AGAIN. CANT TRUST THAT THE CAR IS SECURELY LOCKED OR THAT PEOPLE CAN GET OUT WHEN IT DECIDES THAT IT DOESN'T WANT THE DOORS TO UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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