Suzuki XL7 Complaints (2002)
35 consumer complaints on file.
- #10121018May 16, 2005TIRES
DT: CONSUMER HAD CAR FOR 2 YEARS. ABOUT EVERY 5,000 MILES HAD TO CHANGE THE TIRES ON THE FRONT END DUE TO THEM WEARING OUT ON THE INSIDE OF THE TIRES. VEHICLE WAS TAKEN TO DEALER FOR FRONT END ALIGNMENT. FRONT END ALIGNMENT DID CORRECT THE PROBLEM. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10120666May 11, 2005VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON A RAINY WEDNESDAY MORNING, CAME TO A STOP SIGN SIGNALED TO MAKE A LEFT TURN UPON MAKING THE LEFT TURN THE CAR JUST ACCELERATED AND WENT INTO A WALL. CAUSING DAMAGE TO THE FRONT OF THE CAR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10103376January 5, 2005POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
CONSUMER PURCHASED THIS VEHICLE ABOUT A MONTH AGO. SEVERAL DAYS AFTER PURCHASE THE SUSPENSION MALFUNCTIONED. THE VEHICLE WAS VERY DIFFICULT TO MANEUVER. THERE WAS AN INCIDENT WHERE CONSUMER CAME TO A 4 WAY STOP, AS THE CONSUMER WAS MAKING A RIGHT TURN, IT BROKE DOWN. THIS WAS DUE TO THE REAR AXLE SHAFT.*AK *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10091761September 6, 2004ENGINE AND ENGINE COOLING, POWER TRAIN
PROBLEMS WITH VEHICLE OVERHEATING.*MR THE VEHICLE ENGINE WOULD OVERHEAT OCCASIONALLY AND LEAK COOLANT. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE COOLANT, RADIANT, THERMOSTAT AND OTHER ENGINE COMPONENTS. TRANSMISSION FLUID LEAKED AND WHITE SMOKE COULD BE SEEN COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE'S ACCELERATOR PEDAL VIBRATED AND NOISE WAS HEARD COMING FROM THE ENGINE WHEN STARTING. THE TIMING CHAIN AND TENSIONER HAD TO BE REPLACED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10086904August 15, 2004ENGINE AND ENGINE COOLING:ENGINE
BROUGHT VEHICLE TO ONE DEALER, MULTIPLE TIMES REGARDING ENGINE COOLANT EMPTY, OVERHEATING. FIRST DEALER STATED WAS BAD RADIATOR CAP. REPLACED, AND PROBLEM STILL OCCURRED. WENT TO THIS DEALER 3 TIMES FOR PROBLEM WITH NO RESOLUTION. FINALLY WENT TO ANOTHER DEALER, AND FOUND CYLINDER HEADS TO BE BAD, STATED PROBLEM COULD HAVE BEEN AVOIDED IF DIAGNOSED EARLIER. ORIGINAL DEALER WANTED FEE FOR DIAGNOSIS, EVEN THOUGH CAR STILL UNDER FULL WARRANTY. AFTER REPLACEMENT, ENGINE NOW MAKES CONSTANT TICKING/KNOCK AND PING NOISE WHEN DRIVING, AND MORE PRONOUNCED WHEN ACCELERATING. SECOND DEALER STATED UNABLE TO RECREATE PROBLEM, HOWEVER CONTINUES TO OCCUR EVEN 1 YEAR LATER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10082196July 19, 2004VEHICLE SPEED CONTROL:CABLES
NHTSA RECALL 03V-512 000. ACCELERATOR CABLE CASING CAP: THIS RECALL WAS DONE ON JANUARY 22,2004. CONSUMER HAVE A CONCERN THAT THEIR VEHICLE WAS INVOLVED IN AN ACCIDENT ON JULY 9,2004, WHICH THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL WHILE DRIVING OFF A GRAVEL PARKING LOT OF 5 MPH. CONDITION CAUSES THE VEHICLE TO HIT A PARKING VEHICLE BEFORE STOPPING. PLEASE PROVIDE ANY FURTHER INFORMATION. *LA
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078395June 17, 2004SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
INNER FRONT BRAKE PADS FELL OUT OF THE BRAKE CALIPERS CAUSING THE CALIPER PISTON TO DIRECTLY CONTACT THE BRAKE ROTOR. THIS WORE DOWN THE ROTOR AND CALIPER PISTON CAUSING BOTH TO REQUIRE REPLACEMENT. THIS ALSO CAUSED BRAKING TO BE GREATLY REDUCED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10066076April 13, 2004POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
WHEN ON THE FREEWAY AND ACCELLERATING OVER 55MPH, A RATTLING-VIBRATIONS SOUND OCCURS. IT SOUNDS LIKE ITS COMING FROM THE 4WD STICK OR GEAR SHAFT AREA. THE CENTER CONSOLE WAS PULLED OFF AND CARPET AND WIRES WERE CHECKED TO SEE IF SOME THING WAS STUCK BUT NOTHING WAS FOUND.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10066077April 13, 2004ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY GETS STUCK IN CHAMBER, HAVE TO TURN KEY OFF SUPER FAST TO PULL KEY OUT. JIGGLING DOESN'T HELP MUCH. JUST SHEER FRUSTRATION THAT KEY WONT COME OUT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10065218March 30, 2004VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE PRESSING ON THE ACCELERATOR PEDAL THE PEDAL STUCK TO THE FLOOR. THIS CAUSED THE DRIVER TO STEP ON THE BRAKE PEDAL, AND PUT THE VEHICLE IN NEUTRAL. CONSUMER HAD CONTACTED THE DEALER ABOUT THIS ISSUE. HOWEVER, MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10064120March 29, 2004VEHICLE SPEED CONTROL
FIRST OCCASION APPROX 1/04 - BACKING UP OUT OF A PARKING SPOT AND CAR ACCELERATED UNCONTROLLABLY ON ITS OWN. I PUT BOTH FEET ON THE BRAKE AND STILL COULD NOT STOP VEHICLE-HAD TO PUT CAR IN PARK TO STOP. IF SOMEONE WAS IN BACK OF ME I WOULD HAVE CAUSED A CRASH. SIMULTANEOUS WITH THIS INCIDENT, I RECEIVED A RECALL FROM SUZUKI FOR THIS PARTICULAR PROBLEM AND TOOK CAR IN FOR RECALL SERVICE. SECOND OCCASION, 3/25/04 - WAITING IN LINE TO GO INTO CAR WASH WHEN CAR DID THE SAME THING-ACCELERATED UNCONTROLLABLY. LUCKILY NO ONE WAS IN FRONT OF ME, IF THEY HAD BEEN I WOULD HAVE CAUSED A CRASH. AGAIN BEING UNABLE TO STOP THE CAR WITH BOTH FEET ON THE BRAKE I HAD TO PUT THE CAR INTO PARK TO STOP IT. I TOOK THE VEHICLE TO THE DEALER WHERE I BOUGHT IT NEW AND THEY HAVE DETERMINED THERE IS NOTHING WRONG WITH THE VEHICLE. NOTE - THIS WAS NOT REPORTED TO POLICE, THERE WAS NO FIRE OR CRASH - I COULDN'T GET THOSE ITEMS TO COME UP CORRECTLY.*AK
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10061217March 3, 2004VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER RECEIVED NHTSA RECALL 03V512000 REGARDING ACCELERATOR CABLE CASING CAP. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO PERFORM RECALL REPAIRS. NO DEALERSHIP IN PUERTO RICO HAD THE PARTS ON RECALL AVAILABLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10061003February 24, 2004POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE REAR DIFFERENTIAL WAS REPLACED BECAUSE IT WAS MAKING A SEVERE GRINDING NOISE. (NAR) *LA *CB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10057552February 4, 2004AIR BAGS
WHILE DRIVING UNDER VERY ICY ROAD CONDITIONS CONSUMER LOST CONTROL OF VEHICLE, WENT INTO A SPIN, AND HIT A TREE HEAD ON. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10050708December 18, 2003SUSPENSION:FRONT
EXCESSIVE TIRE WEAR ON FRONT INSIDE TIRES. TIRES WEAR THROUGH TREAD ON INSIDE WHEEL WITHIN 5,000 MILES OF BEING PLACED ON FRONT OF CAR. MANUFACTURER REFUSES TO DO ANYTHING ABOUT . CAR HAS BEEN IN 4 TIMES TO SUZUKI DEALER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0