Suzuki SX4 Complaints (2008)

101 consumer complaints on file.

#10400035May 11, 2011
AIR BAGS
I HAVE AN ISSUE WITH THE AIR BAG SENSOR UNDER THE PASSENGER SEAT OF MY 2008 SUZUKI SX-4 SDN. THE AIR BAG LIGHT ON THE DASH COMES ON AND STAYS ON, AS WELL AS THE PASSENGER SEAT BELT LIGHT ON THE INFORMATION DISPLAY COMES ON AND STAYS ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY CHECKED THE CODE AND FOUND A CODE RECORDED FOR THE AIRBAG SYSTEM. THEY COULD NOT DETERMINE WHAT TRIGGERED THE CODE HOWEVER THEY SAID THEY RESET THE SYSTEM AND IT SHOULD BE FINE. THE SAME DAY THE LIGHTS CAME BACK ON SO I TOOK THE VEHICLE BACK TO THE SAME DEALER. THIS TIME THEY TOLD ME THAT THE PASSENGER SIDE UNDER SEAT ASSEMBLY WHICH CONTAINS THE AIR BAG SENSOR WAS BAD AND WOULD NEED REPLACED AT A COST OF $2500 JUST FOR THE PART. I WENT ON THE INTERNET AND SEARCHED FOR SIMILAR PROBLEMS AND WAS SURPRISED TO FIND THAT THERE ARE MANY OTHERS WITH THE SAME PROBLEM. THE COMPANY HAS NOT AGREED TO DO ANYTHING TO ALLEVIATE THE PROBLEM FOR ME OR THE OTHERS THAT HAVE HAD THE SAME PROBLEM. I HAVE ALSO NOT BEEN ABLE TO DISCERN FOR SURE WHETHER THE AIR BAGS WILL WORK AS LONG AS THE VEHICLE HAS THIS PROBLEM. IF NOT IT IS A DEFINITE SAFETY PROBLEM AND SHOULD REQUIRE A RECALL TO FIX THE PROBLEMS OR REPLACE THE DEFECTIVE PARTS. AS I SAID THIS SEEMS TO BE A VERY COMMON PROBLEM WITH NOT ONLY THE 2008 SUZUKI VEHICLES BUT ALSO THE 2007 MODEL YEAR SUZUKIS. I HAVE BASICALLY BEEN TOLD THAT SINCE THE VEHICLE IS OUT OF WARRANTY THAT I AM OUT OF LUCK, HOWEVER I FEEL THAT IF THIS IS A DEFECT THAT THEY ARE AWARE OF AND HAVE NOT DONE ANYTHING ABOUT THAT THEY SHOULD BE HELD RESPONSIBLE, ESPECIALLY IF THE PROBLEM IS POTENTIALLY ENDANGERING THE OPERATORS OF THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400092May 4, 2011
SEATS, AIR BAGS
PASSENGER SIDE AIR BAG SENSOR INDICATES THE MODULE NEEDS REPLACED. COST TO REPAIR IN THE $1000'S. CONTACTED SUZUKI'S CUSTOMER SERVICE TO UTILIZE CUSTOMER ASSISTANT PROGRAM, THEY OFFERED NO HELP IN PAYING FOR HUGE EXPENSE. IT IS MY UNDERSTANDING THAT THERE ARE OTHERS SUZUKI CUSTOMERS EXPERIENCING THE SAME PROBLEM WITH THE SAME RESULT. MY COMPLAINT IS: T SUZUKI IS RATED HIGH IN SAFETY RATINGS AND I WONDER WHY THE COMPONENT IS NOT COVERED BY WARRANTY, AND HOW IN GOOD FAITH CAN THEY CLAIM #1 SAFETY RATINGS, WHEN IN FACT IF I WERE IN AN ACCIDENT THE PASSENGER SIDE AIR BAGS MAY OR MAY NOT DEPLOY? IS THIS LEGAL? I WANT THIS PROBLEM DOCUMENTED SO THAT MYSELF AND OTHERS MY BENEFIT FROM THE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395983April 15, 2011
AIR BAGS
2008 SUZUKI SX4 AIRBAG SYSTEM WENT OUT DUE TO A SENSOR IN THE PASSENGER SEAT. TO REPLACE THE SEAT THROUGH THE DEALER WOULD COST $2500.00. WE HAVE CONTACTED SUZUKI WITH NO LUCK. THE CAR IS COVERED BY EXTENDED WARRANTY, BUT WHEN CONTACTED WE WERE TOLD THIS PROBLEM WAS NOT COVERED. WE WONDER WHY THIS HAS NOT BEEN RECALLED. WE DO NOT HAVE THE FUNDS TO REPLACE THE SEAT AND WILL HAVE TO DRIVE WITHOUT AIRBAGS AND THE ERROR LIGHTS WILL NOT GO OFF UNTIL FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395821April 14, 2011
AIR BAGS
I HAVE A 2008 SUZUKI SX-4 CROSSOVER. THE AIRBAG LIGHT CAME ON AND STAYED ON, SO I TOOK THE VEHICLE BACK TO MY DEALER TO HAVE THE PROBLEM DIAGNOSED. THE DEALER TOLD ME THAT THE PASSENGER SEAT CUSHION SENSOR WAS DEFECTIVE AND THE WARRANTY ON THAT ITEM RAN OUT AT 30,000 MILES. THE COST OF REPLACEMENT WAS GOING TO BE OVER $1,500.00. AFTER RESEARCHING THIS PROBLEM ON LINE, AND FINDING OUT THAT THIS IS A VERY COMMON PROBLEM WITH THIS PARTICULAR VEHICLE, I JUST WONDER IF THERE ISN'T MORE THAN ENOUGH CUSTOMER COMPLAINTS TO HAVE A RECALL ISSUED FOR THIS PROBLEM, ESPECIALLY WHEN IT HAS HAPPENED MORE THAN ONCE FOR SOME OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395940April 14, 2011
AIR BAGS
2008 SUZUKI SX4 CROSSOVER AIRBAG LIGHT. LIGHT INTERMITTENTLY TURNS ON AND OFF. SUZUKI COULD NOT FIND A PROBLEM UNTIL THE LIGHT STAYED ON. PROBLEM STARTED WITH 8,000 MILES ON CAR, AND FINALLY FAILED AT 101,000 MILES BUT SUZUKI SAYS ITS UNRELATED EVEN THOUGH ITS THE SAME LIGHT. REFUSES TO FIX PROBLEM AS WARRANTY ISSUE. MANY OTHER REPORTS OF DEFECTIVE SEAT SENSORS RUMORED SECOND VERSION OF PART FIXES PROBLEM, NO RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395430April 11, 2011
AIR BAGS:FRONTAL
AIR BAG WARNING LIGHT ON MY 2008 SUZUKI SX4 CAME ON FOR NO APPARENT REASON. VEHICLE HAS LESS THAN 35,000 MILES. DEALER STATES IT IS A SENSOR PROBLEM AND CAN BE REPAIRED FOR $1,200.00. INTERNET RESEARCH HAS REVEALED THIS PROBLEM AS A COMMON PROBLEM FOR THIS MODEL SUZUKI. ONE MECHANIC AT DEALERSHIP STATED NOT TO WORRY AIRBAGS WOULD STILL DEPLOY IN THE EVENT OF AN ACCIDENT . ANOTHER MECHANIC DISPUTED THIS STATEMENT AND SAID THEY WOULD NOT. AS STATED EARLIER I HAVE SEEN NUMEROUS COMPLAINTS OF THIS SAME PROBLEM ON MANY DIFFERENT WEBSITES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392599March 23, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND THAT SHE NEEDED TO HAVE IT REPAIRED BECAUSE IT WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. NO REPAIRS WERE PERFORMED DUE TO THE REPAIR COST. THE CURRENT AND FAILURE MILEAGE WAS 65,000. UPDATED 05/03/11*LJ UPDATED 05/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392434March 22, 2011
AIR BAGS, UNKNOWN OR OTHER
2008 SUZUKI SX4 CROSSOVER DRIVER AIRBAG LIGHT AND PASSENGER SEATBELT LIGHT ARE ON CONSTANTLY. CONTACTED SUZUKI CUSTOMER SERVICE, TOOK VEHICLE TO AUTHORIZED SUZUKI DEALERSHIP. DIAGNOSED PROBLEM, WILL COST OVER 2200 TO MAKE VEHICLE SAFE TO OPERATE. SERVICE MAN INFORMED US NONE OF THE AIRBAGS WILL FUNCTION UNTIL 2200$ REPAIRS ARE MADE. CAR IS NOT UNDER WARRANTY. IF I CHOOSE TO HAVE THE PASSENGER SEAT CUSHION REPLACED THIS WILL MAKE THE THIRD SEAT CUSHION AS IT HAS BEEN REPLACED ANOTHER TIME ALREADY UNDER WARRANTY. SUZUKI CUSTOMER SERVICE TOLD ME SINCE CAR IS OUT OF WARRANTY I HAVE TO PAY. THEY TOLD ME TO HAVE SERVICE MANAGER CONTACT THEIR TECHNICAL REP AND OPEN A CASE AND MAYBE THEY MIGHT HELP ME IN SOME UNSPECIFIED WAY. SUZUKI DEALERSHIP WOULD NOT GIVE US A LOANER CAR AND SUZUKI CUSTOMER SERVICE WOULD NOT AUTHORIZE LOANER VEHICLE. WE HAVE TO DRIVE THIS LITTLE DEATHTRAP WITHOUT ANY AIRBAGS. IF YOU GO ONLINE AND TYPE IN SUZUKI SX4 AIRBAG LIGHT ON YOU SEE THIS IS A WIDESPREAD PROBLEM. WE CAN`T AFFORD TO PAY FOR ANOTHER AIRBAG SENSOR THAT WILL ONLY LAST A SHORT TIME AND THEN LEAVE US VULNERABLE AND UNPROTECTED. PLEASE HELP US AND OTHERS LIKE US WHO DON`T HAVE THE MONEY TO PAY FOR SUZUKI`S POOR QUALITY AND DEFECTIVE SAFETY EQUIPMENT. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371035December 17, 2010
AIR BAGS, TRACTION CONTROL SYSTEM, LATCHES/LOCKS/LINKAGES, SERVICE BRAKES, HYDRAULIC
WHEN TRACTION CONTROL KICKS IN, THE REAR END OF THE VEHICLE COMES FORWARD CAUSING THE VEHICLE TO FISHTAIL. I LOST CONTROL ON A STRAIGHT ROAD BECAUSE I APPLIED THE BRAKES ON A POWDERED SNOW COVERED ROAD. I DIDN'T SLAM THE BRAKES, I LIGHTLY APPLIED THEM. AFTER GOING OFF THE ROAD, THE CAR ROLLED IN A VIOLENT SPIN. THE NOSE HIT THE GROUND ON THE FRONT RIGHT CORNER AND BLEW THE FRONT RIGHT TIRE. THE DRIVER'S SIDE THEN SLAMMED INTO A ROCK WALL WHICH BUCKLED THE ROOF TEN INCHES AND PUSHED THE DRIVER'S SIDE PILLAR POST IN ABOUT EIGHT INCHES, AND PUSHED THE DRIVER'S DOOR IN ALMOST TO THE STEERING WHEEL. THE CAR SPUN THEN IT HIT THE GROUND TWO MORE TIMES AND BLEW BOTH OF THE DRIVER'S SIDE TIRES. NOT ONE OF THE EIGHT AIRBAGS WENT OFF. MY TOP SPEED THAT DAY WAS 40 MPH. I WAS DRIVING THROUGH THE MOUNTAINS AND I WENT OFF THE ROAD AND OFF AN EMBANKMENT AND DOWNHILL I WENT. MY MAIN CONCERN ON THAT CAR IS THAT THE AIRBAGS DID NOT GO OFF. THE DRIVER'S SIDE WINDOW ALSO SHATTERED AND I'M STILL PULLING TINY GLASS SLIVERS OUT OF MY LEFT EAR AND MUCH OF IT WAS PULLED OUT OF MY SCALP. I'M NOT SURE IF ANYTHING CAN BE DONE ABOUT SHATTERPROOFING A SIDE WINDOW, BUT IF IT CAN BE DONE, IT SHOULD BE, ESPECIALLY WHEN THE SIDE AIRBAGS AREN'T GOING OFF. THE JACK WAS STOWED IN THE TRUNK IN IT'S PROPER HOLDING POSITION AND THE HOLDER BROKE DURING THE IMPACT AND THE JACK WAS LOOSE IN THE BACK SEAT OF THE CAR WHERE MY KIDS SIT. I WOULD FEEL BETTER IF IT HAD A MORE SECURE HOLDER OR IF IT COULD BE STOWED BETTER FOR TIMES WHEN THE TRUNK IS EMPTY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10368589December 1, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2008 SUZUKI SX4. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED OR THE AIR BAG WOULD NOT DEPLOY. THE VEHICLE WAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367631November 21, 2010
AIR BAGS
AT AN EARLY MILEAGE (~18000 MI) THE PASSENGERS AIRBAG WHEN ON INDICATING THE AIRBAG WAS DISABLED. I TOOK THE CAR TO THE DEALER BUT THEY SAID IF IT WAS NOT ON AT THAT TIME, THEY COULD DO ANYTHING. THE PROBLEM PERSISTED UNTIL NOW THAT THE MAIN PANEL AIRBAG LIGHT IS PERMANENTLY ON. I CALLED THE DEALER AND THEY SAID THERE IS NO LONGER UNDER WARRANTY DUE TO THE MILEAGE. I ALSO STARTED A RESEARCH ON THIS SPECIFIC TOPIC ON THIS CAR MODEL AND IT SEEMS IT IS A COMMON ISSUE AMONG THEM. SINCE THE DEALER REP. SAID NO A SINGLE AIRBAG WILL DEPLOY IN AN ACCIDENT, I SUGGEST NHTSA TO INVESTIGATE THIS PROBLEM AS A MANUFACTURERS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365003November 8, 2010
VISIBILITY, STRUCTURE
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT THE DRIVER SIDE MIRROR WAS PARTIALLY FRACTURED FROM THE VEHICLE. THE CONTACT BELIEVED THE FAILURE TO BE A SAFETY HAZARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340750June 30, 2010
SEATS, SEAT BELTS
TL*THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT WHEN A PASSENGER SAT IN THE FRONT PASSENGER SEAT THE AIR BAG INDICATOR LIGHT ILLUMINATED ON THE DASHBOARD WHICH MEANS THE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE SEAT BELT INDICATOR LIGHT ALSO ILLUMINATED ON THE DASHBOARD. BOTH LIGHTS CONTINUED TO ILLUMINATE AND THE VEHICLE WAS EVENTUALLY TAKEN TO AN AUTHORIZED DEALER, WHERE THE INDICATOR LIGHTS WERE RESET. THE FAILURE RECURRED MOMENTS AFTER THE LIGHTS WERE RESET AND THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER.THE CONTACT WAS INFORMED THE PASSENGER SEAT BOTTOM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 66,000. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330341May 13, 2010
VISIBILITY:WINDSHIELD WIPER/WASHER
I HAD THE SUZUKI SX4 SEDAN FOR 5 MONTHS AND THE WINDSHIELD WASHER APPEARED TO QUIT WORKING - WOULD NOT SPRAY - HOWEVER AFTER GETTING OUT OF THE VEHICLE, THERE WAS A POOL OF WINDSHIELD WASHER FLUID FLOWING DOWN THE DRIVEWAY. I TOOK IT TO DEALER AND THEY STATED THAT THERE IS A PLASTIC CONNECTOR THAT WAS BROKEN. THEY REPLACED IT WITH A BRASS FITTING AND ALL IS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329881May 11, 2010
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STARTED TICKING WHILE DRIVING. AFTER APPROXIMATELY 20 MILES, THE ENGINE QUIT COMPLETELY AND NEVER RESTARTED. AFTER DEALER INSPECTED THE CAR, IT WAS FOUND TO HAVE A FAILED ROD BEARING. AFTER FURTHER INVESTIGATION, THE FAILURE WAS BASED ON A LACK OF LUBRICATION, AND THEREFORE THE WARRANTY CLAIM WAS DENIED. AFTER AN ARBITRATOR REVIEWED THE CASE, IT WAS FOUND TO BE COVERED UNDER THE POWERTRAIN WARRANTY, SITTING THAT THE ENGINE WAS USING AN UNREASONABLE AMOUNT OF ENGINE OIL BETWEEN CHANGES, AND WAS THEREFORE STARVING THE BEARINGS OF OIL DURING OPERATION. THE ENGINE SHOULD NOT BE USING ANY OIL, AND AN INVESTIGATION SHOULD BE DONE ON THESE ENGINES TO SEE IF THERE ARE OTHER PEOPLE OUT THERE HAVING ENGINE BEARING ISSUES OR FAILURES EVEN IF THEY HAVE THE OIL CHANGED PER THE OWNER'S MANUAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321850March 24, 2010
AIR BAGS:FRONTAL
AIR BAGS DID NOT DEPLOY AND 30-40 MILES PER HOUR IN WRECK, CAR WAS TOTALED BY INSURANCE COMPANY, 2008 SUZUKI SX-4, 28000 MILES ON CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10316125March 3, 2010
AIR BAGS:FRONTAL
SHORTLY AFTER I PURCHASED MY CAR I TOLD THE DEALER THAT THE PASSENGER AIRBAG INDICATOR LIGHT WAS SAYING IT WAS OFF OCCASIONALLY, EVEN WHEN PEOPLE WERE SITTING IN IT. THEY TOLD ME THE PERSON MUST BE "SITTING IN THE SEAT WRONG." I ASKED THEM ABOUT IT AGAIN A WEEK AGO AND THEY SAID "THEY MUST BE SITTING IN THE SEAT WRONG." I SAID IT DIDN'T MATTER HOW THE PERSON IS SITTING, IT STILL COMES ON. THEN THEY TOLD ME IT DEPENDS ON THE WEIGHT OF THE PERSON SITTING IN THE PASSENGER SEAT. I SAID IT WAS HAPPENING WITH SOMEONE 150 POUNDS AND 250 POUNDS. THEN THEY TOLD ME IT WAS A "DESIGN FLAW WITH THE CAR" AND THEY COULDN'T DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290020October 27, 2009
VISIBILITY:WINDSHIELD WIPER/WASHER, TIRES, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 SX4 CROSSOVER. THE WINDSHIELD WIPERS AND THE REAR VIEW MIRROR VIBRATE WHEN DRIVING. THE WINDSHIELD WIPERS WERE REPLACED, BUT THE FAILURE RESURFACED. ALSO THE FRONT TIRES AND THE DRIVER-SIDE BRAKES HAVE PREMATURELY FAILED . THE DEALER CANNOT IDENTIFY THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 31,000. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265306April 14, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER
THE CAR DOESN'T START WHEN I TURN THE KEY, IF ITS TOO HOT OUT OR COLD OUT. IT TAKES 30 MINUTES OF TURNING THE KEY OVER BEFORE THE CAR WILL START. I HAVE BROUGHT IT INTO THE DEALERSHIP 4 OR 5 TIMES NOW, AND THEY PUT A DOWNWARD TAIL PIPE ON IT, BUT STILL HASN'T FIXED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255964January 22, 2009
SEATS, STRUCTURE
WE PURCHASED A 2008 SUZUKI SX 4 THIS PAST SUMMER, I LOVE MY CAR AND THIS IS MY FIRST NEW VEHICLE. HOWEVER, MY COMPLAINT IS: WHEN I OPEN THE DOOR, RAIN WATER HITS THE UPHOLSTERY AND IT LEAVES SPOTS, WHICH THIS IS VERY DISHEARTENING AND DISPLEASING TO THE EYES. I FEEL THAT WE HAVE GIVEN A LOT OF MONEY FOR THIS VEHICLE AND ALSO TRYING TO CONSERVE GASOLINE. THE ONLY WAY TO GET RID OF THE SPOTS IS TO SHAMPOO THE MATERIAL. WHICH I HAVE HAD TO PURCHASE A SHAMPOOER. AND THEN WHEN IT RAINS AGAIN YOU ARE IN THE SAME BOAT OF HAVING TO CLEAN IT ! THE DEALER HAS PUT THE SCOTCH GUARD ON THIS VEHICLE TWICE, THEY (SUZUKI DEALER) SAID THIS IS ALL THEY CAN DO. THEY SUGGESTED I FILL A COMPLAINT. THEY SAID EVENTUALLY THERE WILL BE A RECALL. WHAT DO YOU SUGGEST? THANK YOU FOR TAKING THE TIME TO READ MY COMPLAINT. I HOPE SOON AND VERY SOON YOU WILL FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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