Suzuki SX4 Complaints (2007)

73 consumer complaints on file.

#10512962May 21, 2013
AIR BAGS, SEATS
PASSENGER AIR BAG SENSOR IS BAD. SENSOR IS ON AND NOBODY CAN TELL ME WHY EXCEPT TO BUY A NEW SEAT. I ALREADY REPLACE THE DRIVERS SEAT DUE TO SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508226April 15, 2013
AIR BAGS
VEHICLE PURCHASED NEW ON 10/30/2007, AND SERVICED REGULARLY AT LOCAL DEALER. INITIAL REPORTS OF "PASSENGER AIR BAG" LIGHT IGNORED REPEATEDLY BY DEALER. ON 3/23/2008 WHILE VEHICLE WAS MOVING IT WAS BACKED INTO BY A TOYOTA CAMRY. THE CAMRY HAD MINIMAL DAMAGE, BUT THE SUZUKI SUSTAINED MORE THAN $4700 IN DAMAGE. NUMEROUS CALLS TO POLICE ENSUE AND FINALLY AFTER 2 HOURS, A FLORIDA HWY. PATROL OFFICER RESPONDS. HE REFUSED TO MAKE/TAKE A REPORT AS HIS SHIFT IS ABOUT TO END. HE HAD A VERY DEMEANING ATTITUDE AND WAS QUITE AGITATED. WHILE INJURIES WERE SUSTAINED, NO ONE KNEW THE EXTENT OF THEM AT THE TIME OF THE INCIDENT. NONE OF THE 7 AIRBAGS DEPLOYED AND THE AIRBAG LIGHT NEVER CAME ON. THE CAR ITSELF WAS SEVERELY DAMAGED AND ALMOST TIPPED COMPLETELY OVER ONTO ITS ROOF. THE PASSENGER LATER LEARNED THAT THE REASON FOR HER SEVERE PAIN AND INABILITY TO WALK 3 WEEKS AFTER THE ACCIDENT WAS DUE TO A SEVERED HIP JOINT. OF COURSE THE CAMRY DRIVER'S GEICO INSURANCE HANDLED THE INITIAL CLAIM AND REPAIRED THE SUZUKI. THEY BALKED AT THE INJURIES, BUT AFTER RETAINING COUNSEL FINALLY PAID OUT A SMALL PORTION ON THE MEDICAL; THE PASSENGER HAS PERMANENT LIFE LONG PROBLEMS AS A RESULT, LOST HER JOB AND HAS A LARGE PARTIALLY UNPAID MEDICAL BILL. THE VEHICLE WAS "OKAY" AFTER THE REPAIR AND THEN AT 51310 MILES THE "AIR BAG" LIGHT CAME ON AND STAYED ON. REPORTS TO NHTSA AND SUZUKI WENT COMPLETELY IGNORED SINCE THERE WERE NOT ENOUGH SUZUKI'S SOLD. SUZUKI ADVISED OWNER TO CONTINUE MAKING CAR PAYMENTS, INSURANCE PREMIUMS ETC., BUT DO NOT DRIVE VEHICLE AS THEY WOULD NOT BE RESPONSIBLE FOR INJURIES NOW THAT THEY WERE AWARE. WHAT A COMPLETE JOKE! OWNER HAD TO SELL CAR AS TRANSPORTATION WAS NEEDED; WHY MAKE PAYMENTS ON SOMETHING YOU CAN'T DRIVE. GM OWNED THE SUZUKI DIVISION AT THE TIME AND HAVE SINCE CLOSED THE SUZUKI DIVISION. THEY AGAIN GOT OFF WHILE OTHERS SUFFER FOR THE REST OF THEIR LIVES! *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10499622February 21, 2013
AIR BAGS, ELECTRICAL SYSTEM
AS OTHERS HAVE RELATED THE AIR BAG WARNING LIGHT(S) HAS APPEARED ON MY CAR ALSO NOW. AS OTHERS HAVE WRITTEN THEIRS WAS MAINLY THE DRIVER SEAT SENSORS FAILING. THE MINOR DIFFERENCE OF MY ISSUE IS THAT BOTH SEATS AIR BAG WARNING LIGHTS CAME ON AND WILL NOT GO AWAY AT THE SAME TIME. THIS FACT DOES ADD UP TO THE SENSORS IN EACH SEAT FAILING AT EXACTLY THE SAME TIME. SUZUKI REPAIR DEPARTMENTS ARE CLAIMING INDIVIDUAL SEAT SENSOR ISSUES. SOMETHING ELSE IS WRONG HERE AND THIS SHOULD BECOME A DEFECT INVESTIGATION BEFORE SOMEONE DIES DUE TO THE AIR BAGS NOT DEPLOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464693July 9, 2012
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE ALL BAGS WARNING LIGHT AND THE PASSENGER SIDE SEAT BELT WARNING LIGHT REMAINED ILLUMINATED. THE AIR BAG WARNING LIGHT WOULD ILLUMINATE EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. THE CONTACT WAS TOLD BY THE MANUFACTURER THAT THERE WAS NO WAY OF KNOWING WHETHER THE AIR BAG WOULD DEPLOY IN THE EVENT OF A CRASH. THE CONTACT HAD BEEN DEALING WITH THE FAILURE FOR FOUR YEARS AND HAD NOT BEEN OFFERED AN ADEQUATE REPAIR. THE MANUFACTURER SENT A GOOD FAITH EXTENSION LETTER TO THE CONTACT THAT STATED THAT THE SENSOR COULD BE REPAIRED FOR UP 10 YEARS OR 120,000 MILES. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 130,000. UPDATED 08/03/12 *LJ UPDATED 08/06/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463337June 27, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT AFTER CRASHING INTO A DEER, THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10456367April 24, 2012
AIR BAGS, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AXLE ASSEMBLY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT AIR BAG CONTROL MODULE SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,200. THE CONSUMER WAS INFORMED THE REAR AXLE WAS LEAKING OIL. THE AIR BAG AND SEAT BELT LIGHT ILLUMINATED WHILE DRIVING. THE DEALER INFORMED THE CONSUMER THE SEAT SENSOR FAILED AND IT WOULD COST $1300 TO REPLACE THE PASSENGER SIDE SEAT BOTTOM UNIT. THE REAR DIFFERENTIAL WAS LEAKING. THE CATALYTIC CONVERTER HAD TO BE REPLACED FOR THE SECOND TIME, DUE TO PREMATURE FAILURE. UPDATED 05/23/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453168March 27, 2012
AIR BAGS
AT APPROXIMATELY 70,000 MILES THE AIRBAG LIGHT CAME ON. A COMPUTER DIAGNOSTIC SHOWED THAT THE SENSOR IN THE PASSENGER SEAT CUSHION NEEDED TO BE REPLACED. THIS IS THE SENSOR WHICH SENSES WHETHER OR NOT A PERSON IS SITTING IN THE SEAT AND IN THE CASE OF AN ACCIDENT TELLS THE AIRBAG TO DEPLOY. THE STATE IN WHICH I LIVE REQUIRES SAFETY INSPECTIONS WHICH THE VEHICLE WILL NOT PASS IF THE AIRBAG LIGHT IS ON. THE FAILURE OF AN AIRBAG DEPLOYMENT IS CONSIDERED A SAFETY ISSUE BY MY STATE LAWS AND SHOULD BE CONSIDERED A SAFETY ISSUE WITH THE MANUFACTURER OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451260March 12, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG AND SEAT BELT WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE CUSHION FOR THE PASSENGER SEAT NEEDED TO BE REPLACED BECAUSE THE SENSOR FAILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 56,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449238February 24, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE AIR BAG LIGHT WOULD ILLUMINATE AND REMAIN ILLUMINATED WHETHER A PASSENGER WAS OCCUPYING THE SEAT OR NOT. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 40,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448499February 19, 2012
AIR BAGS
THIS IS A SAFETY ISSUE AND I HAVE TRIED WORKING WITH SUZUKI CORP. AND MY LOCAL DEALER. THEY BOTH SAY I HAVE TO REPLACE IT AT $1,000. NEW SEAT OR A USED ONE( WHICH I DO NOT WANT) FOR $450.00. I AM ON DISABILITY AND CANNOT AFFORD A SEAT. IT SHOULD BE UP TO SUZUKI TO REPLACE THIS AT NO CHARGE BECAUSE OF A MECHANICAL DEFECT. I LOVE MY SX4 AND I AM VERY UPSET THAT THEY WILL NOT REPLACE THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448161February 16, 2012
AIR BAGS
I HAVE BEEN A LOYAL SUZUKI OWNER SINCE 1993. I HAVE NEVER HAD A MAJOR REPAIR ON ANY SUZUKI, UNTIL NOW. THE AIRBAG SENSOR IN THE PASSENGER SEAT HAS FAILED. THE LIGHT STARTED TO APPEAR INTERMITTENTLY A FEW MONTHS AGO. MY CAR IS NOW IN THE SHOP AND THE DIAGNOSIS IS OFFICIAL. I NEED A NEW AIRBAG SENSOR --- AND THE ONLY WAY TO GET ONE IS TO BUY AN ENTIRE NEW SEAT. MY DEALER?S EARLY ROUGH ESTIMATE IS ABOUT $800 FOR THE SEAT AND ABOUT $200 FOR THE INSTALLATION. AFTER SEARCHING THE INTERNET, $1000 IS CONSISTENT WITH WHAT OTHER PEOPLE ARE BEING ASKED TO PAY. MY INTERNET SEARCH HAS ALSO SHOWN THIS IS AN EXTREMELY COMMON FAILURE. I REQUEST THAT THE NTSB CONSIDER A RECALL FOR THE FOLLOWING FOUR REASONS: 1)THIS PROBLEM IS WIDESPREAD AND WARRANTS A RECALL. 2)THIS IS AN OBVIOUS DESIGN FLAW AND WARRANTS A RECALL. 3)THE BASIC SAFETY FEATURES ARE COMPROMISED, WHICH WARRANTS A RECALL. 4)THE REPAIR IS PROHIBITIVELY EXPENSIVE (7% OF THE PURCHASE PRICE) WHICH WARRANTS A RECALL. JUST IN CASE I AM BEING TOO SUBTLE, I BELIEVE THAT THE CAR SHOULD BE RECALLED, AND THAT CUSTOMERS BE REIMBURSED IF THEY HAVE PAID FOR THE REPAIR. A RECALL IS A MUCH BETTER OPTION THAT A CLASS ACTION SUIT SINCE THAT WILL TAKE TOO MUCH TIME. MY BIGGEST CONCERN IS THAT THE DESIGN OF THE PART PRECLUDES AN EASY REPAIR. IT WOULD BE MUCH MORE AFFORDABLE IF THE SENSOR COULD BE REPLACED WITHOUT REPLACING THE ENTIRE SEAT. THE $1000 + PRICE TAG WILL PREVENT PEOPLE FROM MAKING THE REPAIR. IN REALITY, THERE ARE TWO DESIGN FLAWS; 1) THE FAULTY SENSOR AND 2) THE WAY THAT THE SENSOR IS INTEGRATED INTO THE SEAT. AS A RESULT OF MY DIRECT CONTACT WITH SUZUKI, THEY HAVE OFFERED TO PAY FOR THE PART IF I PAY FOR THE INSTALLATION. THIS MAKES THE REPAIR AFFORDABLE, BUT WHAT ABOUT PEOPLE WHO AREN'T WILLING TO APPEAL TO THE COMPANY. PLUS, IF THEY ADMIT THAT THE PART IS DEFECTIVE WHY AM I REQUIRED TO PAY FOR INSTALLATION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445447January 26, 2012
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG AND SEAT BELT LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. BOTH THE DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 77,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443594January 12, 2012
AIR BAGS
AIR BAG AND SEAT BELT LIGHTS CONSTANTLY ILLUMINATED, BECAUSE OF FAULTY SENSOR. SEAT(S) NEEDS TO BE REPLACED OR AIRBAG WILL NOT DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442779January 7, 2012
AIR BAGS
AIR BAG LIGHT COMES ON. DEALER SAYS $1,300 TO REPLACE/REPAIR PASSENGER SIDE. SEEMS TO BE KNOW ISSUE ON CHAT BOARDS RELATED TO THIS MAKE/MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442759January 6, 2012
AIR BAGS
I OWN A 2007 SUZUKI SX4 AND IN AUGUST MY AIRBAG AND SEATBELT LIGHT CAME ON AND STAYED ON. I AM UPSET THAT IT COST MONEY TO LOOK AT THIS VEHICLE AND THAT THE COST OF THE SENSOR REPLACEMENTS AND FIXTURES EXCEED THE AMOUNT LEFT TO PAY ON THIS VEHICLE AND THERE IS NO WARRANTY COVERAGE FOR SUCH A FAILURE. THIS VEHICLE HAS GREATLY FAILED ON THIS LEVEL AND SUZUKI NEEDS TO FIX THIS ISSUE THRU RECALL OR A DEEPLY DISCOUNTED PRICE. THIS FIXTURE EFFECTS OWNERS ON EVERY LEVEL. I WILL NOT PURCHASE ANOTHER VEHICLE WITH SUZUKI AND I BELIEVE OTHERS AGREE. SUZUKI WILL LOSE CURRENT AND POTENTIAL CONSUMERS FOR SUCH AN OVERSIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437982December 1, 2011
AIR BAGS, SEAT BELTS
AFTER 60,000 MILES THE AIRBAGS LIGHT COMES ON AND PASSENGER SEAT BELT LIGHT COMES ON. DEALER STATES THAT PASSENGER SEAT CUSHION NEEDS TO BE REPLACED. A LOT OF SUZUKI OWNERS HAVE THE SAME PROBLEM AFTER 60,000 MILES. THIS IS A SAFETY HAZARDS. HERE IS A LINK TO THE ISSUE. THIS ISSUE SHOULD BE RECALLED. HTTP://WWW.SUZUKI-FORUMS.COM/SUZUKI-SX4-FORUM/44769-2008-SUZUKI-SX4-CROSSOVER-AIRBAG-LIGHT.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437994December 1, 2011
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THE CONTACT THAT THEY WOULD RETURN THE CALL AT A LATER DATE, BUT WERE NOT RESPONSIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437892November 30, 2011
ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS
UPON START-UP THE AIR BAG INDICATOR LIGHT AND THE PASSENGER SEAT BELT LIGHT ARE ON PERSISTENTLY. THIS IS WHETHER OR NOT SOMEONE IS SEATED IN THE PASSENGER SEAT. ACCORDING TO AN ON-LINE QUERY, WE FOUND MULTIPLE ENTRIES (COMPLAINTS) OF OTHER CUSTOMERS EXPERIENCING THE SAME PROBLEM FOR 2007, 2008 AND 2009 MODELS. THE CULPRIT IS A FAULTY SENSOR IN THE SEAT CUSHION. THUS FAR SUZUKI HAS NOT ADDRESSED THIS ISSUE, NOR DO THEY FEEL IT IS A SAFETY CONCERN. FROM WHAT THE DEALERSHIP SERVICE MANAGER INDICATED (AND AS STATED ON COMPLAINTS WE FOUND) WITH THE CAR IN THE CURRENT CONDITION, OUR AIR BAGS WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. THE DEALERSHIP STATED THE ESTIMATE FOR REPAIR OF THE SEAT CUSHION AND SEAT BELT ASSEMBLY IS $1700.00. THE DEALERSHIP COMPARED THIS REPAIR TO THAT OF SAY AN ENGINE OR TRANSMISSION GOING OUT. THEY (BOTH THE DEALERSHIP PERSONNEL AND SUZUKI CORP. CUSTOMER SERVICE PERSONNEL) SAY IT IS FAIR TO EXPECT TO PAY FOR SUCH REPAIRS, AFTER THE WARRANTY PERIOD. WE FEEL THIS IS A FAULTY COMPONENT. WE FEEL THAT IT IS WRONG OF SUZUKI TO EXPECT CAR OWNERS TO PAY FOR SUCH REPAIRS. WE BELIEVE THAT THIS NON-VALUE ADDED FEATURE, NOW DEFECTIVE, IS JEOPARDIZING OUR LIVES. SINCE WHEN DID REPLACING SEAT CUSHIONS AND SEAT BELT ASSEMBLIES BECOME STANDARD CAR REPAIRS? SINCE WHEN IS A FAULTY COMPONENT THAT ESSENTIALLY DISABLES THE ENTIRE AIR-BAG SYSTEM DEEMED TO BE A SIMPLE REPAIR ISSUE AND NOT A SAFETY CONCERN? WE FAIL TO SEE HOW THIS IS THE CASE. WE FAIL TO SEE HOW SUZUKI CAN JUSTIFY SUCH STATEMENTS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437600November 28, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 51,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437375November 27, 2011
AIR BAGS
I NOTICED THE AIRBAG LIGHT STAYING ON IN LATE APRIL 2011. I TOOK THE CAR TO SUZUKI DEALERSHIP IN SAN JOSE THEY REPORTEDLY FIXED THE PROBLEM BUT THE LIGHT CAME BACK ON IN SEPTEMBER AND I RETURNED TO THE DEALERSHIP. THEY SEEMINGLY FIXED IT, ALTHOUGH THEY SAID IT MIGHT TAKE REPLACING ONE OR BOTH OF THE SEATS FOR UPWARDS OF $2,000 BUT WHEN I DROVE AWAY THE LIGHT WAS NOT ON. NOW IN NOVEMBER THE LIGHT IS BACK ON. SINCE I HAVE READ SO MANY COMPLAINTS ABOUT THIS PROBLEM WITH OTHER SUZUKI SX4'S I WOULD LIKE TO SEE A RECALL AND A PERMANENT SOLUTION TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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