Subaru Outback Complaints (2008)

230 consumer complaints on file.

#10653675November 9, 2014
ELECTRICAL SYSTEM
PASSENGER SIDE AIRBAG ON/OFF LIGHT MALFUNCTIONING. SOMETIMES CEILING CONSOLE PASSENGER INDICATOR LIGHT COMES ON TO INDICATE BAG IS OFF (SUPPOSED TO HAPPEN WHEN LESS THAN 25 LBS IN PASSENGER SEAT) AND SOMETIMES IT DOESN'T. SOMETIMES DASHBOARD RED AIRBAG WARNING LIGHT COMES ON TO INDICATE MALFUNCTION WITH BAG AND SOMETIMES IT DOESN'T. SOMETIMES THE PASSENGER AIRBAG ON/OFF LIGHT SHOWS DIMLY AS IF IT'S TRYING TO ILLUMINATE. SEEMS LIKE A WIRING PROBLEM BASED ON INTERMITTENT ILLUMINATION BUT DEALER SAID NEEDED NEW $300 PLUS INDICATOR SWITCH BUT THEY WERE SURE AIRBAG WORKING PROPERLY. HAVE ALREADY HAD SERIOUS PROBLEM WITH QUALITY OF WORK DONE BY THIS DEALER SO UNSURE OF WHETHER THEY REALLY KNOW WHAT'S HAPPENING. WHY NO RECALL FROM SUBARU? I SEE SEVERAL OTHER COMPLAINTS HERE ABOUT THE EXACT SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651580October 31, 2014
AIR BAGS
THE AIRBAG WARNING LIGHT REMAINED ON AFTER IGNITION AND WHILE DRIVING. THIS HAPPENED INTERMITTENTLY UNTIL I REPLACED THE MAP LIGHT CONSOLE RECENTLY. PROBLEM SOLVED. THIS SHOULD BE A RECALL ITEM AS IT AFFECTS AN IMPORTANT SAFETY FEATURE OF THE CAR, I.E., THE AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644758October 15, 2014
ENGINE
BLOWN HEAD GASKET, DAMAGE OCCURRED OVER MANY YEARS WHILE CAR WAS UNDER WARRANTY AND WAS BEING SERVICED REGULARLY BY THE SUBARU DEALER. NO NOTIFICATION OF THIS DAMAGE WAS GIVEN TO ME UNTIL THE CAR WAS JUST OUTSIDE OF ITS WARRANTY. PREVIOUSLY SUBARU HAS ACKNOWLEDGED THIS DEFECT WHICH COULD CAUSE AN ENGINE TO SEIZE WHILE DRIVING CAUSING A SAFETY ISSUE IF THAT OCCURRED ON A HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638394September 23, 2014
AIR BAGS
AIRBAG LIGHT IS INTERMITTENTLY COMING ON WHILE DRIVING. CHECKED ONLINE AND FOUND OUT THIS IS A VERY COMMON PROBLEM. WHEN LIGHT IS ON VEHICLE AIR BAGS WILL NOT DEPLOY IN AN ACCIDENT. I DON'T UNDERSTAND WHY THIS PROBLEM WAS NOT HANDLED BY SUBARU AS A VOLUNTARY RECALL. THIS IS A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631141September 5, 2014
AIR BAGS
AIRBAG DASH LIGHT ON RENDERING AIRBAGS INOPERABLE. NO CRASH. FAULT IN PART. SIGNIFICANT SAFETY ISSUE. WHY NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628035August 25, 2014
AIR BAGS
THE AIRBAG LIGHT ON THE DASHBOARD CAME ON. I ALSO NOTICED THE LIGHT THAT SHOULD HAVE INDICATED THAT THE PASSENGER AIRBAG WAS OFF WAS NOT LIT. THE AIRBAGS WILL NOT DEPLOY WHEN AIRBAG LIGHT IS ON. AFTER RESEARCHING, I FOUND SEVERAL PEOPLE WITH THE EXACT PROBLEM AND THAT IT IS RELATED TO FAULTY WIRING IN OVERHEAD MAP LIGHT CONSOLE THAT CONTAINS THE PASSENGER AIRBAG INDICATORS. I PURCHASE A NEW LIGHT CONSOLE AND THE PROBLEM WAS FIXED. THIS IS A SAFETY ISSUE BECAUSE THE AIRBAGS WON'T DEPLOY AND SHOULD BE FIXED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625888August 17, 2014
SUSPENSION
THREE FAILED WHEEL BEARING BY 100K. ONE AT 30K, THE SECOND AT 67K. THE THIRD AT 90K. THE DEALERSHIP COULDN'T FIND ANYTHING AT 90K. AT 103K, THERE IS A HALF INCH OF PLAY IN THE FRONT PASSENGERS SIDE WHEEL AND IT SOUNDS LIKE A JET AIRPLANE. THIS IS UNACCEPTABLE. THIS IS A SERIOUS SAFETY ISSUE THAT IS NOT BEING TAKEN SERIOUSLY BY SUBARU OF NORTH AMERICA. IF THIS BEARING FAILED AT HIGHWAY SPEED IT WOULD BE CATASTROPHIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622351August 14, 2014
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG LIGHT IN DASHBOARD COMES ON AND AIRBAG LIGHT IN OVERHEAD CONSOLE DOES NOT DISPLAY PROPER INFO. 55000+ HITS IN INTERNET POINT TO BAD SOLDER JOINTS IN OVERHEAD CIRCUIT BOARD. ONCE LOOSE RESISTORS ARE RE-SOLDERED PROBLEM GOES AWAY. DEALERS ARE CHARGING UP TO $500 TO REPLACE OVERHEAD CONSOLE. THIS PROBLEM OF BAD SOLDER JOINTS GOES OVER SEVERAL MODEL YEARS. WHY HAS THERE NOT BEEN A SAFETY RELATED RECALL OVER AIRBAG ISSUES WHICH EXPIRE WHEN WARRANTY EXPIRES? THERE SHOULD BE NO EXPIRATION DATE ON SAFETY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616172July 25, 2014
AIR BAGS
THE PASSENGER AIRBAG LIGHT SHOWS TO BE "OFF." I RECENTLY PURCHASED THIS CAR AND HAVE AN ELDERLY FRIEND IN THE PASSENGER SEAT. IN MY CONCERN, I SEARCHED OTHER SITES AND FOUND THAT OTHERS ARE POSTING THIS ISSUE ON VARIOUS SITES. FROM WHAT I READ, IT'S NOT CLEAR IF THIS MEANS THE PASSENGER AIRBAG IS NOT WORKING. I CHECKED RECALLS AND SEE THAT JULY 4, 2014 A RECALL WAS PUT OUT FOR THIS PROBLEM ON CERTAIN SUBARU MODELS OF YEARS 2003 AND 2004. FROM THE COMMENTS I'VE READ, PARTICULARLY ABOUT THE 2008 OUTBACK, THERE SHOULD BE A RECALL FOR THIS ISSUE FOR 2008 OUTBACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614682July 19, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE STARTED SHOWING SIGNS OF ELECTRICAL PROBLEMS 2 MONTHS AGO WHEN THE REAR VIEW MIRROR HOMELINK WOULD ONLY HAVE POWER INTERMITTENTLY. PROBLEM PROGRESSED TO THE REVERSE LIGHTS AND NOW AFFECTS THE HEADLIGHTS. THE HEADLIGHTS WENT OUT AT NIGHT AS I WAS LEAVING A PARKING LOT, A DEFINITE HAZARD. HAVE RESEARCHED THE PROBLEM ON SUBARU ONLINE FORUMS AND DISCOVERED THAT THE PROBLEM IS THAT INDIVIDUAL WIRES IN THE WIRING HARNESS HAVE A TENDENCY TO CRACK AND BREAK AT THE JOINT BETWEEN THE BODY AND THE LIFTGATE. THIS VEHICLE HAS 2 COMPLETELY BROKEN WIRES AND MOST OTHERS WITH BREAKS IN THE INSULATION. OTHER OWNERS DESCRIBE SIMILAR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614524July 18, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 89,400. UPDATED 08/25/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598402June 15, 2014
ELECTRICAL SYSTEM
THE RADIO AND HEATER, A/C AND DEFROSTER CONTROLS ARE ALL ONE PIECE IN MY CAR. THE DISPLAY SCREENS ON BOTH GO BLANK WITHOUT WARNING. WHEN THIS HAPPENS NOTHING WORKS, MOST IMPORTANTLY THE DEFROSTER WHEN YOU BAD WEATHER WHILE DRIVING. THE OUTPUT TEMPERATURE AND FAN SPEED CANNOT BE CHANGED AND THE DEFROSTER CANNOT BE TURNED ON OR OFF. THE FACTORY RADIO-A/C CONTROL UNIT WENT BAD AND WAS USELESS. SUBARU WAS UNABLE TO PROVIDE SERVICE PARTS SINCE IT IS NO LONGER AVAILABLE NEW, ONLY AS A REBUILT UNIT, AND SUBARU HAS NO CORES TO REBUILD NOR DO THEY KNOW WHEN THEY WILL GET ONE. I BOUGHT A USED RADIO-A/C UNIT FROM A JUNKYARD AND INSTALLED IT ABOUT A YEAR AGO. NOW THIS UNIT IS STARTING TO GO BAD. I HAVE CONTACTED PANASONIC TO FIND AN AUTHORIZED REPAIR FACILITY AND THEY CANNOT IDENTIFY MY RADIO EVEN WITH THE NUMBERS ON THE TAG THAT SAYS MADE BY PANASONIC, SO THEY CANNOT TELL ME WHERE I CAN GET IT REPAIRED. SUBARU HAS BEEN JUST AS USELESS. I CAN LIVE WITHOUT A RADIO, BUT WHEN MY WINDSHIELD FOGS UP AT 60 MPH AND I CANNOT TURN THE DEFROSTER ON OR IT'S 20 DEGREES OUT AND I CANNOT TURN THE HEAT ON, THIS BECOMES A SAFETY ISSUE. I CHECKED A SUBARU OWNERS WEBSITE AND FOUND NUMEROUS PEOPLE WITH 2005-2008 MODELS SAYING THEY HAD THE SAME PROBLEM. I HAVE OWNED THE CAR SINCE NEW AND BESIDES CHANGING THE OIL MYSELF, ALL OTHER REPAIRS ON THE CAR HAVE BEEN DONE BY A SUBARU DEALER. THE DEALER EVEN INSTALLED THE JUNKYARD RADIO. THE LAST CONTACT I HAD WITH THE SUBARU FACTORY, THEY ARE BLAMING THE PROBLEM ON ME USING AN AFTERMARKET RADIO. MY LOCAL SUBARU DEALER CONFIRMED THRU SERIAL NUMBERS THAT THE RADIO FROM THE JUNKYARD IS THE EXACT SAME RADIO-A/C UNIT THAT CAME IN MY CAR WHEN NEW. SINCE SUBARU NO LONGER USES PANASONIC RADIOS, THEY ARE NO LONGER PROVIDING ANY PRODUCT SUPPORT ON PANASONIC PRODUCTS. SUBARU IS REQUIRED BY LAW TO PROVIDE SERVICE PARTS FOR AT LEAST 7 YEARS AND THEY ARE NOT DOING IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587339May 8, 2014
SUSPENSION, POWER TRAIN
CARPET HAD BAD SPOT UPON PURCHASE, TOLD BY DEALER DEFECT AND NOTHING COULD BE DONE. THAT SPOT IS NOW A HOLE IN THE CARPET. SEAT MATERIAL IS VERY CHEAP AND LOW QUALITY STARTED TO WEAR BEFORE 1K. THAT TOO HAS LEFT A HOLE IN THE SEAT. AT 37K PASSENGER CV BOOT WENT DUE TO THIN RUBBER BOOT FOLLOWED BY DRIVER BOOT AT 38K. BOOT RUBBER IS EXTREMELY THIN COMPARED TO OTHER MANUFACTURERS. WHEN THEY GO, THEY GO QUICKLY WITHOUT WARNING THE SMELL IS HORRIFIC AND THE STICKY RESIDUE LEFT BEHIND UNDER THE HOOD VISUALLY UNAPPEALING. AS TO THE BOOTS, OUR WEATHER RUBBER CAR MATS ARE THICKER AND CERTAINLY LESS EXPENSIVE! AT 68K CLUTCH WENT; POWER-STEERING PUMP WAS LEAKING AND A/C / ALTERNATOR BELTS WERE CRACKED. THIS CAR HAS NEVER MISSED A MAINTENANCE AND HAS BEEN IMMACULATELY CARED FOR SO IMAGINE OUR DISAPPOINTMENT. THE CLUTCH RESULTED IN THE CAR STALLING IN RUSH HOUR TRAFFIC. THIS CAR DID NOT LIVE UP TO THE SUBARU REPUTATION OF SAFETY AND QUALITY. I WOULD NOT ENTERTAIN THE THOUGHT OF EVERY PURCHASING ANOTHER SUBARU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556437December 17, 2013
SUSPENSION, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON SLIGHTLY SLICK ROADS IN NORTHERN MICHIGAN THE REAR WHEELS WOULD LOSE TRACTION AND START TO FISH TAIL. THIS HAPPENED WITHOUT THE GAS APPLIED, WITH OR WITHOUT THE TRACTION CONTROL ENGAGED. THE CAR FELT AS IF IT WAS SLIDING SIDE TO SIDE IN THE BACK. THE TIRES ARE IN GOOD CONDITION AND THE VEHICLE IS WELL MAINTAINED. OTHER VEHICLES WERE TRAVELING WITHOUT ISSUE. THIS HAS BEEN REFERRED TO AS GHOST WALKING IN ON LINE BLOGS. THIS IS EXTREMELY UNSAFE AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555783December 12, 2013
AIR BAGS
THE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY SOMETIMES AND OTHER TIMES STAYS ON. I WAS TOLD THAT THIS HAS BEEN A PROBLEM WITH THIS YEAR, MAKE AND MODEL CAR AND THAT THE PASSENGER AIRBAG COULD BE DEFECTIVE. THIS SHOULD BE A RECALL BY SUBARU AS IT IS A SAFETY ISSUE. I HAVE READ NUMEROUS COMPLAINTS ONLINE REGARDING THIS YEAR OUTBACK. THE CONSUMER SHOULD NOT HAVE TO PAY FOR A DEFECTIVE PART THAT SUBARU IS WELL AWARE OF AND IT IS THEIR RESPONSIBILITY TO CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537867August 29, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT MENTIONED THAT THE FAILURE WOULD RECUR EVERY SIX MONTHS WHERE THE BULB NEEDED TO BE REPLACED EACH TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537950August 29, 2013
AIR BAGS
THE AIRBAG LIGHT HAS BEEN ON INTERMITTENTLY SINCE 2010 DID NOT REPAIR AS THE CODE COULD NOT BE READ AND OUTSIDE OF WARRANTY. NOW CONSTANTLY ON MECHANICS TELLS ME THAT IT IS THE INDICATOR CIRCUIT ABOVE THE REAR VIEW MIRROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537953August 29, 2013
ELECTRICAL SYSTEM
WIRES IN THE REAR HATCH BREAK REPEATEDLY. WIRING HARNESS COMES FROM THE ROOF AND INTO THE REAR HATCH; MOST OF THE WIRES WORN AND MECHANIC HAS SPLICED MORE THAN HALF INCLUDING THE ANTENNA WIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536262August 20, 2013
SUSPENSION
I WAS DRIVING ON THE INTERSTATE. IT WAS WINTER IN WISCONSIN. THE ROADS WERE MOSTLY CLEAR, BUT IT WAS STARTING TO SLEET. WHILE DRIVING, ANY TIME I WOULD GO UNDER A BRIDGE, THE REAR OF THE CAR WOULD DRAMATICALLY SHIFT TO ONE SIDE OR THE OTHER. I SLOWED DOWN TO 45 MPH, AND THE PROBLEM ALMOST SEEMED TO GET WORSE. IT WOULD BE FINE UNTIL I WENT UNDER A BRIDGE WHERE THE ROAD SEEMED TO BE A LITTLE ICY. IT WAS ACTING LIKE THE REAR TIRES WERE COMPENSATING TOO MUCH FOR THE CAR. MY TIRES HAD 75% TREADLIFE LEFT ON ALL 4 TIRES. THERE WAS A LITTLE EXTRA WEIGHT IN THE VEHICLE. THERE WERE 3 PEOPLE IN THE CAR ALONG WITH APPROXIMATELY 200LBS IN THE REAR CARGO AREA. WHEN THE ROADS GOT A LITTLE MORE ICE ON THEM, SO THAT IT WASN'T JUST UNDER BRIDGES, THE CAR WAS MOVING ALL OVER THE PLACE AND I WAS CONVINCED THAT THERE WAS GOING TO BE AN ACCIDENT. I HAVE ALSO NOTICED THIS WHEN DRIVING ON DRY PAVEMENT IF THERE IS ANY WEIGHT IN THE REAR OF THE VEHICLE. WHEN THE REAR TIRES HIT A BUMP OR A CRACK IN THE ROAD, IT WILL SHIFT THE REAR END OF THE CAR TO THE RIGHT OR LEFT, USUALLY TO THE RIGHT. I HAVE RESEARCHED THIS AND IT IS A VERY COMMON THING KNOW AS GHOSTWALKING IN SUBARU OUTBACKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535963August 18, 2013
AIR BAGS
THE AIR BAG WARNING LIGHT ON THE DASHBOARD CAME ON AND STAYED ON UPON DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER (PERRY SUBARU IN NORFOLK, VIRGINIA), WHO SAID THAT THE PASSENGER FRONT AIRBAG INDICATOR ASSEMBLY WAS FAULTY. DEALER SAID THERE WAS NO MANDATORY OR VOLUNTARY RECALL ON THIS PART. A NEW AIR BAG CONTROL MODULE (PART NO. 92151AG13AOR) WAS PURCHASED BY THE OWNER AND INSTALLED FOR A TOTAL COST OF $364.40. THERE HAVE BEEN A NUMBER OF COMPLAINTS BY OTHER OWNERS OF THIS MODEL YEAR AND OTHER MODEL YEAR SUBARUS FOR THE SAME AIR BAG INDICATOR LIGHT PROBLEM. THIS IS A SERIOUS SAFETY ISSUE THAT THE NTSB SHOULD INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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