Subaru Outback Complaints (2008)

230 consumer complaints on file.

#10705057April 10, 2015
AIR BAGS, ELECTRICAL SYSTEM
THE AIRBAGS LIGHT IS ON INTERMITTENTLY. THE TECH AT THE SUBARU DEALERSHIP SAID IT WAS A PROBLEM IN THE CONNECTION IN THE MAP LIGHT CONSOLE. HE INDICATED THE AIRBAGS WOULD DEPLOY CORRECTLY. IT APPEARS TO BE A COMMON PROBLEM WITH 2008 OUTBACKS AND OTHER POSTERS HAVE INDICATED THE AIRBAG SYSTEM WILL NOT WORK IF DASHBOARD AIRBAG LIGHT IS ILLUMINATED. APPARENTLY MANY FOLKS HAVE FOUND A WEAK/AGED SOLDER POINT TO BE THE CAUSE OF AN INTERMITTENT CONNECTION. GIVEN THE LARGE NUMBER OF OWNERS ENCOUNTERING THIS PROBLEM, SUBARU SHOULD INITIATE A RECALL BASED ON THE SAFETY CONCERNS OF A AN AIRBAG SYSTEM FAILURE IN THE EVENT OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702116March 27, 2015
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HAVING AIRBAG LIGHT COMING ON INTERMITTENTLY ALONG WITH PASSENGER AIRBAG LIGHT. MECHANIC SAID AIRBAGS PROBABLY ARE NOT FUNCTIONING PROPERLY. COST FOR REPAIR WOULD BE BETWEEN $350-$400. FROM READING OTHER COMPLAINTS, THIS IS AN EASY AND CHEAP FIX BUT DANGEROUS IF IT'S NOT REPAIRED. THIS SHOULD BE A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693823March 12, 2015
EXTERIOR LIGHTING
PURCHASED THIS SINGLE-OWNER, WELL-CARED FOR OUTBACK ABOUT 1/9/2015. I WAS ASSURED ALL RECALLS HAD BEEN ADDRESSED. I SOON REALIZED THE LOW BEAM HEADLIGHTS EXTENDED THE LIGHT-FIELD FOR ONLY A VERY SHORT DISTANCE. (NO MORE THAN 7 FEET IN FRONT OF CAR). AT NEXT OIL CHANGE, ASKED TO HAVE THEM LOOKED AT/ADJUSTED. ABOUT 2 DAYS AFTER THAT WAS DONE, I HAD NO LOW-BEAM HEADLIGHTS. TOLD THE LOW-BEAMS WERE NOT "GROUNDING". (HIGH BEAMS AND FOG LIGHTS ARE FINE). WAITED FOR A $300 CONTROL MODULE PART TO COME IN BUT THAT WAS NOT THE PROBLEM. NOW WAITING FOR ANOTHER $300 FUSE BOX PART TO COME IN - NO GUARANTEE THAT IS THE PROBLEM. AFTER SEEING SIMILAR CAR COMPLAINTS ON-LINE, REALIZED THIS MAY BE A SAFETY ISSUE (AND A MORE PERVASIVE ISSUE) THAN I THOUGHT. THE STATE OF WISCONSIN CERTAINLY SEES THIS AS A SAFETY ISSUE AS THEY ISSUE A $187+ TICKET AND THE DRIVER LOSES 3 POINTS. (I ALREADY GOT ONE TICKET DUE TO THIS PROBLEM WHILE AWAITING PARTS). I DO NOT HAVE ANOTHER VEHICLE AVAILABLE AND DRIVE OVER 600 MILES (ROUND-TRIP) EACH WEEKEND BETWEEN WORK AND HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693399March 10, 2015
AIR BAGS
RED "AIRBAG" DASH LIGHT COMES ON AND STAYS ON. THIS RENDERS AIRBAGS INOPERABLE AND CREATES AN UNSAFE DRIVING CONDITION. AN ACCIDENT WITHOUT AIRBAGS IS A SAFETY ISSUE. THE OVERHEAD PASSENGER SIDE AIRBAG INDICATOR ASSEMBLY FAILED AND NEEDED TO BE REPLACED FOR $333.24. RESEARCH INDICATES THAT POOR SOLDERING ON THE AIRBAG CIRCUIT BOARD CAUSES THE INDICATOR ASSEMBLE TO FAIL. BASED ON THE NUMBER OF COMPLAINTS, AND THE FACT THAT THIS COULD RESULT IN SERIOUS INJURY IN THE EVENT OF AN ACCIDENT, THIS SHOULD BE A RECALL SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691663March 2, 2015
STEERING, WHEELS
MY VEHICLE IS "GHOST WALKING" AS DEFINED IN THIS THREAD: HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/66-PROBLEMS-MAINTENANCE/16527-ALL-GHOSTWALKING-OUBACK-OWNERS-PRINT.HTML THE REAR OF THE VEHICLE SLIDES FROM SIDED TO SIDE AT A CERTAIN FREQUENCY ABOVE 35 MPH IN SNOW CONDITIONS. THIS PROBLEM GETS WORSE AS MORE WEIGHT IS ADDED TO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690457February 24, 2015
AIR BAGS
AIRBAG LIGHT COMES ON INTERMITTENTLY ON MY 2008 SUBARU OUTBACK. I?M NOT SURE UNDER WHAT SPECIFIC CONDITIONS, SOMETIMES THE LIGHT STAYS ON FOR DAYS. AND RECENTLY IT HAS BEEN ON CONTINUOUSLY. THE AIRBAG LED INDICATOR FOR THE PASSENGER SEAT DOES NOT WORK. I TOOK THE OUTBACK TO THE SUBARU DEALER, AND THEY SAID I NEEDED TO REPLACE OVERHEAD CONSOLE MODULE DUE TO SHORTING AND CHARGED ME $117 FOR THE INSPECTION, $137 FOR THE PART, $148 FOR SERVICE AND TAX. THE TOTAL WILL BE $402. I RESEARCHED THE PROBLEM ONLINE AND FOUND MANY PEOPLE HAD SOLVED THIS PROBLEM WITH SIMPLY SOLDERING THE CONNECTION FOR ALMOST NO COST. THE SUBARU DEALER SERVICE NEVER OFFERED TO TRY SOLDERING, ONLY WARNED ME THAT THE AIRBAG WOULDN'T WORK WHEN LIGHT WAS ON. THE SHEER NUMBER OF COMPLAINTS FILED AND SUBJECT DISCUSSIONS ONLINE SHOW THAT THIS PROBLEM IS PREDICTABLE AND COULD BE SOLVED CHEAPLY. SUBARU MUST MAKE BETTER SOLDERING, ESPECIALLY WHEN LIFESAVING AIR BAGS ARE AT STAKE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683065February 12, 2015
AIR BAGS, ELECTRICAL SYSTEM
I'M UPDATING MY 2/3/15 COMPLAINT 10680982. I CONTACTED SUBARU DIRECTLY ON THE SAME DAY AND INCLUDED A COPY OF THE COMPLAINT I FILED WITH NHTSA AND MY BILL FOR THE REPLACEMENT OF THE OVERHEAD AIRBAG CONTROL MODULE. IN THE REPORT THE SUBARU TECH SAID THE UNIT WAS SHORTING OUT, SHOWING CODE "26 FOR PASSENGER?S AIRBAG INDICATOR FAILURE AND S8 AIRBAG LIGHT ON." I ALSO GAVE SUBARU MY TALLY OF MY FIRST CURSORY SEARCH OF THE NHTSA COMPLAINTS DATABASE ON THE WORD "AIRBAG" FOR ALL MODELS OF SUBARU FROM 2000 TO PRESENT. THE SEARCH RESULTED IN 145 COMPLAINTS. AFTER I LOOKED THROUGH THE FIRST 60 COMPLAINTS I FOUND 45 OF THEM THAT SEEMED TO BE ABOUT THIS EXACT PROBLEM - THE AIRBAG WARNING LIGHT ON THE DASHBOARD AND/OR PASSENGER SIDE AIRBAG OVERHEAD INDICATOR GOING ON AND OFF INTERMITTENTLY. THESE COMPLAINTS WERE ACROSS EVERY MODEL OF SUBARU AND YEARS FROM 2003 TO 2013. MY 2008 OUTBACK HAD THE MOST COMPLAINTS - 13. OTHER SEARCHES FOR DIFFERENT KEY WORDS AND SPELLINGS OF AIRBAG RESULTED IN MANY HUNDREDS OF RESULTS, TOO MANY FOR YOUR DATABASE TO DISPLAY, PROBABLY MANY OF THEM WERE ABOUT THE RECENT AIRBAG RECALL ISSUE. SUBARU'S CUSTOMER SERVICE DEPARTMENT RESPONDED IMMEDIATELY AND ON 2/12/15 THEY PROMISED TO REIMBURSE ME FOR THE ENTIRE $352, THE TOTAL COST OF PARTS AND LABOR TO REPLACE THE MODULE. I URGE ALL SUBARU OWNERS TO TEST THEIR PASSENGER AIRBAG LIGHTS AND THOSE WITH PROBLEMS TO LODGE A FORMAL NHTSA COMPLAINT AND REPORT IT TO SUBARU. SINCE THE AIRBAG DOESN'T WORK WHEN THE LIGHT ISN'T WORKING PROPERLY THIS IS A VERY DANGEROUS PROBLEM! ENOUGH COMPLAINTS TO THE NHTSA WILL HELP PRESSURE SUBARU TO FINALLY LET ALL POTENTIALLY AFFECTED OWNERS KNOW ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682393February 10, 2015
AIR BAGS
AIR BAG WARNING LIGHT TURNS ON INTERMITTENTLY ON DASH AND OVERHEAD. NOT SURE AIRBAGS ARE WORKING. DEALER SERVICE DEPARTMENT CANNOT FIND PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681213February 4, 2015
STRUCTURE, VISIBILITY/WIPER
DASHBOARD HAS SUDDENLY BECOME VERY STICKY/TACKY, AND EXTREMELY SHINY. ATTEMPTS TO CLEAN OR REMOVE APPARENT RESIDUE HAVE HAD NO EFFECT ON STICKINESS, AND LINT FROM RAGS OR PAPER TOWELS TENDS TO STICK TO DASH. IN SUNLIGHT, MOONLIGHT OR STREETLIGHT, DASHBOARD SURFACE REFLECTS ONTO WINDSHIELD AND POSES A SAFETY HAZARD. DASHBOARD PLASTIC APPEARS TO BE CHEMICALLY BREAKING DOWN OR MELTING. A SIMILAR ISSUE AFFECTED SEVERAL MILLION TOYOTA VEHICLES FROM THE SAME MANUFACTURE DATE (2007-8), PARTICULARLY IN SUNNIER STATES WITH MORE UV EXPOSURE (FL, AZ, CA) AND TOYOTA ISSUED A RECALL. SUSPECT THE SAME/A SIMILAR SUBCONTRACTOR PROVIDED SIMILAR/IDENTICAL PLASTIC TO BOTH MANUFACTURERS. OUR CAR HAS BEEN KEPT MOSTLY OUTDOORS IN MD, CA AND HI. SUBARU HAS YET TO FOLLOW TOYOTA IN ISSUING A RECALL. SEVERE VISIBILITY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680831February 3, 2015
ELECTRICAL SYSTEM
WAS DRIVING VEHICLE IN HEAVY SNOW, SUDDENLY LOST POWER, THE DASH LIGHT FLASHED, THE INSTRUMENT CLUSTER NEEDLES MOVED AS IF THE CAR WAS STARTING UP. COULD NOT RESTART ENGINE, WOULD NOT CRANK. ALL OTHER ELECTRICAL EQUIPMENT WORKED. SAT IN HEAVY SNOW FOR TWO HOURS (NO TOW TRUCKS AVAILABLE UNTIL NEXT DAY). SUDDENLY AFTER ATTEMPTING TO RESTART AFTER MANY FAILED ATTEMPTS, IT DID. DROVE IT HOME FINE. STALLED NEXT DAY ON WAY TO REPAIR SHOP. HAD CAR TOWED AND SHOP FOUND ONE CODE, BUT NOTHING ELSE WRONG. DROVE HOME FINE, RAN CAN FOR 45 MINS, FINE. NEXT DAY DROVE FOR 35 MIN TO WORK, FINE BUT LEFT WORK AND IMMEDIATELY STALLED JUST LIKE FEW DAYS BEFORE. TOWED TO SUBARU DEALER AND TOOK A DAY TO FIGURE OUT WAS MAIN ENGINE COMPARTMENT WIRING HARNESS. REPLACED WITH MINIMAL CHARGE OF $50, EVEN THOUGHT THREE MONTHS OUT OF WARRANTY. VEHICLE HAS BEEN FINE SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680982February 3, 2015
AIR BAGS
AIRBAG LIGHT COMES ON INTERMITTENTLY ON 2008 SUBARU OUTBACK, NOT SURE UNDER WHAT SPECIFIC CONDITIONS, SOMETIMES THE LIGHT STAYS ON FOR DAYS. DEALER SERVICE SAID I NEEDED TO REPLACE OVERHEAD CONSOLE MODULE DUE TO SHORTING AND CHARGED ME $350. AFTER RESEARCHING THE PROBLEM I FOUND MANY PEOPLE HAD SOLVED THIS PROBLEM WITH SIMPLY SOLDERING THE CONNECTION FOR ALMOST NO COST. DEALER SERVICE NEVER OFFERED TO TRY SOLDERING, ONLY WARNED ME THAT THE AIRBAG WOULDN'T WORK WHEN LIGHT WAS ON. THE SHEER NUMBER OF COMPLAINTS FILED AND SUBJECT DISCUSSIONS ONLINE SHOW THAT THIS PROBLEM IS PREDICTABLE AND COULD BE SOLVED CHEAPLY. I WOULD LIKE TO SEE SUBARU HELD ACCOUNTABLE FOR ALL THE MONEY OWNERS HAVE SPENT ON THIS AVOIDABLE AND SIMPLE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679991January 30, 2015
ENGINE
HEAD GASKETS FAILED AND, ONCE DISASSEMBLED, VALVES WERE FOUND TO BE LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671919January 12, 2015
VISIBILITY/WIPER, UNKNOWN OR OTHER
MELTED DASHBOARD ON 2008 SUBARU OUTBACK 2.5I. CAUSING GLARE IN WINDSHIELD REDUCING VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669760January 2, 2015
AIR BAGS
AIR BAG WARNING LIGHT STAYS ON, AND THE AIR BAG SYSTEM IS DISABLED WHILE THE LIGHT IS ON. THIS IS A VERY WELL KNOWN AND DOCUMENTED PROBLEM THAT CAN BE CURED; HOWEVER, BECAUSE OF THE COST IT HAS NOT BEEN REMEDIED. THE PART USED IS THE PRIMARY CULPRIT AND REGRETTABLY HAS BEEN INSTALLED IN SUBARU VEHICLES ACROSS SEVERAL MODEL YEARS. SUBARU THE MANUFACTURER HAS FAILED TO RESPOND RESPONSIBLY; ERGO, NHTSA ACTION IS NEEDED TO BRING SUBARU TO TASK AND COMPLIANCE TO ENSURE ALL NECESSARY REPAIRS ARE PERFORMED FOR SAFE DEPLOYMENT OF ALL SUBARU CABIN AIR BAGS. WHEN WORKING PROPERLY, AIR BAGS SAVE LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668661December 29, 2014
AIR BAGS, ELECTRICAL SYSTEM
DASH AIRBAG LIGHT COMES ON INTERMITTENTLY, AND THIS DISABLES THE AIRBAG. DEALER STATES THIS IS A KNOWN PROBLEM, BUT CAN ONLY FIX BY TRIAL AND ERROR REPLACING (EXPENSIVE) COMPONENTS. IT HAPPENS MOST ON COLD WET WEATHER DAYS, OFTEN GOES OFF WHEN CAR WARMED UP, SO PROBABLY ELECTRICAL. HAS CONTINUED FOR YEARS NOW, STILL HAPPENING AT 105,000 MILES. MANY MANY EXAMPLES ON INTERNET BOARDS OF PEOPLE WITH THIS SAME PROBLEM. SHOULD BE A SAFETY RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667011December 17, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RECENTLY REPLACED HEADLIGHTS DID NOT ILLUMINATE ON A RETURN TRIP HOME. THEY TURNED OFF WITHOUT WARNING WHILE DRIVING. ACCORDING TO THE DEALER, THE WIRING HARNESS FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662444December 5, 2014
AIR BAGS
THE AIRBAG LIGHT ON THE DASH ILLUMINATES DUE TO A FLAWED PART IN THE SYSTEM. THIS IS A COMMON PROBLEM WITH THIS SERIES OF SUBARUS AND DISABLES THE AIRBAGS WHILE THE CAR IS IN USE, A VERY DANGEROUS AND POSSIBLY DEADLY PROBLEM. SUBARU HAS BEEN AWARE OF THIS PROBLEM FOR YEARS BUT REFUSES TO DO ANYTHING ABOUT IT. THE PART AND ITS REPLACEMENT ARE EXPENSIVE AND OFTEN DOES NOT GET REPAIRED BECAUSE IT IS AT THE OWNER'S EXPENSE. MY FEELING IS THAT SAFETY EQUIPMENT SHOULD BE WARRANTED BY THE MANUFACTURER FOR THE REASONABLE LIFE OF THE AUTOMOBILE. THE FLAWED PART HAS BEEN USED FOR YEARS WITH SUBARU'S FULL KNOWLEDGE THAT THE PART IS FLAWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660018November 21, 2014
ENGINE AND ENGINE COOLING
IN JULY FOLLOWING THE REPLACEMENT OF OUR CATALYTIC CONVERTER I WROTE TO SUBARU TO INQUIRE ABOUT REIMBURSEMENT. THERE WAS NO RESPONSE. THE REPLACEMENT COST WAS $728.08. APPARENTLY ONLY SEVEN STATES ISSUED A MANDATORY RECALL. VIRGINIA ISN'T ONE OF THEM. THE VEHICLE WAS RELIGIOUSLY MAINTAINED, ALL SUPPORTED BY DOCUMENTATION. AT 97,600 MILES THE CATALYTIC CONVERTER WEARING OUT HAD SOMETHING TO DO WITH THE PART ITSELF. REIMBURSEMENT FOR THIS CATALYTIC CONVERTER WOULD GO A LONG WAY IN OUR FUTURE DECISION OF WHICH BRAND CAR TO BUY. IT'S KNOWN IN MARKETING IT COSTS A LOT LESS TO KEEP A CUSTOMER THAN TO GAIN A NEW ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659622November 20, 2014
AIR BAGS
AIR BAG WARNING LIGHT INTERMITTENTLY TURNS ON. LIKELY DUE TO A FAULTY ELECTRICAL CONNECTION BEHIND THE MAP LIGHT CONSOLE. AIRBAGS WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT! THIS IS AN INCREDIBLY COMMON PROBLEM AND SUBARU REFUSES TO ADDRESS IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659053November 18, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
HVAC / RADIO (CD 6 DISC CHANGER MODEL) FAST FLASHING, ALL FUNCTIONS STAY ENABLED BUT CAN NOT BE CONTROLLED FROM THE PANEL. CAN NOT TURN ON DEFROST UNIT OR ADJUST TEMPERATURE OR RADIO CONTROLS WHILE FLASHING OCCURS. THIS HAPPENS INTERMITTENTLY FOR A YEAR AND HAS GOTTEN SIGNIFICANTLY WORSE WHERE CONTROLS ARE UNAVAILABLE FOR 20 MINUTES OR MORE AT A TIME. DANGEROUS SITUATION IN WINTER WHEN YOU CAN NOT USE THE DEFROST BUTTONS TO DEICE WINDOWS OR CONTROL WINDOW FOGGING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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