Subaru Outback Complaints (2008)

230 consumer complaints on file.

#10816210December 25, 2015
AIR BAGS
THE AIRBAG WARNING LIGHT OCCASIONALLY ILLUMINATES WHILE DRIVING OR IDLING AND CAN REMAIN ON FOR MINUTES, HOURS, OR CONSISTENTLY OVER CONSECUTIVE DRIVING DAYS. IN SOME INSTANCES, ILLUMINATION OCCURS DURING COLD AND/OR HUMID WEATHER. THE PROBLEM IS SUSPECTED TO BE CAUSED BY A FAILURE IN THE OVERHEAD/MAP LAMP ASSEMBLY PC BOARD. UPON VISUAL INSPECTION OF THE BOARD, NUMEROUS SURFACE MOUNT COMPONENTS HAD SOLDER CRACKS AT THEIR COMPONENT TERMINALS. THERE WAS NO APPARENT PHYSICAL DAMAGE TO THE MAP LAMP ASSEMBLY ENCLOSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810672December 16, 2015
ELECTRICAL SYSTEM
THE DASHBOARD LIGHTS BLINKED OFF & ON AND THE HEATER STOPPED WORKING, THEN STARTED WORKING AGAIN. THIS HAPPENED THREE TIMES. IT GIVES THE APPEARANCE OF INVOLVING A SHORT CIRCUIT. THIS HAPPENED BOTH WHEN THE VEHICLE WAS STATIONARY AND WHILE MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809095December 8, 2015
AIR BAGS
THE AIRBAG LIGHT ON THE FRONT DASH COMES ON WITHOUT ANY CRASH OR FRONT END IMPACT. MY VEHICLE HAS 45K MILES ON IT. ACCORDING TO MY RESEARCH, THIS IS A WELL KNOWN PROBLEM THAT HAS NOT BEEN ADDRESSED BY SUBARU. THE SUBARU DEALER DIAGNOSES THIS AS A CODE 26 WHICH REQUIRES THE OVERHEAD CONSOLE TO BE REPLACED AT A COST OF ABOUT $400. THIS IS AN UNSAFE CONDITION IN WHICH THE AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT UNLESS THE OVERHEAD CONSOLE IS REPLACED. A SAFETY RECALL SEEMS WARRANTED GIVEN THE NUMBER OF SUBARU CONSUMERS EXPERIENCING THIS PROBLEM, AND THE COMPROMISE IN SAFETY THAT COULD RESULT FROM NEGLECTING TO GET IT REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795283November 22, 2015
AIR BAGS
THE AIRBAG LIGHT CAME ON WITHOUT ANY CRASH OR FRONT END IMPACT. THE DIAGNOSTIC CODE INDICATES THAT IT IS THE PASSENGER AIR BAG MODULE. IT IS A HARD FAULT SINCE IT IS UNABLE TO BE CLEARED. ACCORDING TO MY RESEARCH THIS IS A WELL KNOWN PROBLEM THAT HAS NOT BEEN ADDRESSED BY SUBARU. THIS IS MY DAUGHTER'S CAR. ACCORDING TO TECHNICIAN, THIS IS AN UNSAFE CONDITION IN WHICH THE AIRBAGS WILL NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790543November 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OVER EAD CONSOLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789512November 10, 2015
AIR BAGS
AIR BAG LIGHT INTERMITTENTLY COMES ON WHILE DRIVING AND STAYS ON. I NOTICE THIS MORE IN THE EARLY MORNING WHEN IT'S COLD BUT IT'S BEEN HAPPENING ON A MORE FREQUENT BASIS NOW. I'VE BEEN TOLD THE AIRBAGS WOULD NOT DEPLOY IN AN ACCIDENT IF THE LIGHT IS ON. THIS IS A SERIOUS SAFETY ISSUE THAT SUBARU IS FULLY AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785107October 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. WHILE DRIVING 5 MPH, THE AUDIO AND THE WHOLE PANEL RELATED TO THE HEAT/AIR AND DEFROSTER FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE AUDIO AND H-BACK CONTROL PANEL LIGHTS WERE BLINKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778443September 29, 2015
ELECTRICAL SYSTEM
(VEHICLE HAS 112K MILES) BEGINNING APPROXIMATELY IN THE MARCH 2015 TIMEFRAME, THE RADIO CONTROLS/DISPLAY BEGAN TO MALFUNCTION INTERMITTENTLY. AT FIRST, THE RADIO DISPLAY WOULD BLINK OFF/ON, AND THEN PRESET STATION BUTTONS STOPPED/STARTED WORKING, THEN THE CD/RADIO/AUX CONTROL KNOB STOPPED/STARTED WORKING, ETC. CONTROLS FROM THE STEERING WHEEL APPEAR UNAFFECTED. THERE WOULD BE ONE PROBLEM ON ONE DAY, WHICH WOULD SEEMINGLY "GO AWAY." THEN, AT RANDOM (SOMETIMES DAYS OR WEEKS LATER), ANOTHER PROBLEM WOULD PRESENT ITSELF. IT, TOO, WOULD "GO AWAY" IN SHORT ORDER AND THE PROCESS WOULD REPEAT ITSELF. THE PROBLEM WOULD OCCUR ON START-UP AS WELL AS SUDDENLY WHILE IN MOTION (IN MAY 2015, I HAD THE RADIO GO OFF ABOUT MIDWAY ON A 150-MILE TRIP.) ON SEPT 16, THE RADIO CONTROLS BECAME COMPLETELY INACTIVE, BUT THE UNIT FUNCTIONED AND THE DISPLAY WAS ON. THEN, ON SEPT 24, I WAS TRAVELLING AT NIGHT WHEN THE HEADLIGHTS AND RADIO/AC DISPLAYS SUDDENLY WENT DARK. THIS IS CLEARLY A SAFETY CONCERN. THE HIGH BEAMS AND RUNNING LIGHTS REMAINED FUNCTIONAL, BUT THE REGULAR LIGHTS NO LONGER FUNCTION. I DID NOT TEST THE FOG LIGHTS AND I AM NO LONGER DRIVING THE CAR. I AM USING MY WIFE'S CAR. UNTIL I CAN TAKE THE CAR FOR SERVICE, ITS USE IS LIMITED TO DAYLIGHT HOURS. THE ISSUE HAS REMAINED AND DOES NOT APPEAR TO BE "GOING AWAY". WHEN YOU TURN ON THE HEADLIGHTS, THE RADIO/AC DISPLAYS GO BLANK AND THE HEADLIGHTS DO NOT LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775953September 24, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
HVAC FAILS TO OPERATE. DEFROSTER WILL NOT OPERATE. SYMPTOMS ACCOMPANIED BY FLASHING CONTROL PANEL FOR HVAC AND RADIO. WIDESPREAD REPORTS OF THIS PROBLEM SHARED ON CAR OWNER INTERNET FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775344September 23, 2015
AIR BAGS
AIR BAG SENSOR LIGHT PERIODICALLY TURNS ON WHEN A PASSENGER SITS IN THE FRONT PASSENGER SEAT. SOMETIMES IT TURNS ON, SOMETIMES NOT. YOU CAN RESET THE SENSOR AND IT GOES AWAY, FOR DAYS OR WEEKS. NUMEROUS SIMILAR COMPLAINTS FOUND ONLINE. MECHANIC CAN NOT FIND PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761622September 4, 2015
AIR BAGS, ELECTRICAL SYSTEM
THE AIRBAG WARNING LIGHT IS FREQUENTLY ON FOR EXTENDED PERIODS OF TIME (DAYS, WEEKS,MONTHS). THE ISSUE AND SUBARU'S UNWILLINGNESS TO ADDRESS IT ARE WELL DOCUMENTED IN COMPLAINTS FILED WITH NHTSA BY OTHER SUBARU OWNERS AND ON VARIOUS SUBARU OWNER WEBSITES. FOR EXAMPLE, SEE HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/SUBARU/OUTBACK/AIR_BAGS/PROBLEM.ASPX THERE IS CONFLICTING ADVICE ON WHETHER ILLUMINATION OF THE DASHBOARD WARNING LIGHT MEANS THE AIRBAGS ARE DISABLED OR NOT. EITHER WAY, THIS IS A SERIOUS SAFETY HAZARD THAT NEEDS TO BE ADDRESSED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759795August 27, 2015
FUEL/PROPULSION SYSTEM
A YEAR AGO, MY VEHICLE WOULD STALL AT EVERY STOP (VEHICLE SHOULD BE NOTED IS STICK SHIFT). AFTER THAT, THE CHECK ENGINE LIGHT CAME ON AND VEHICLE RAN FINE. I DROVE IT WITH CHECK ENGINE LIGHT ON ACCORDINGLY. I JUST RECEIVED VEHICLE BACK FROM SUBARU FOR RECALLS WQD40 (CATALYST CONVERTOR) AND WQK47 (BRAKE LINES). WHEN I STARTED CAR, CHECK ENGINE LIGHT IS OFF AND NOW STALLS AT EVERY STOP, WHICH SHUTS DOWN CAR INCLUDING POWER BRAKES AND POWER STEERING. I CALLED SUBARU AND THEY SAID THEY HAVE NO OTHER COMPLAINTS, BUT I DON'T THINK THAT IS TRUE. I THINK THERE IS AN ISSUE AND IT IS DANGEROUS TO LOSE BRAKES AND STEERING. SUBARU WANTS TO CHARGE ME TO LOOK AT IT AND I DON'T WANT TO PAY THEM. MY PERSONAL MECHANIC CANNOT FIGURE IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750242August 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. WHILE REVERSING AT MORE THAN 25 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744948July 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE MAP LIGHT AIR BAG UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731018June 29, 2015
AIR BAGS
I AM FOLLOWING ON THIS COMPLAINT FROM MANY SUBARU OUTBACK OWNERS ABOUT THE AIRBAG LIGHT MALFUNCTION I THINK SHOULD BE ADDRESSED, DEFINITELY A RECALL ISSUE THAT SHOULD BE TAKEN CARE BY SUBARU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721954June 10, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
2008 SUBARU OUTBACK. CONSUMER SEEKS REIMBURSEMENT FROM MANUFACTURERS CATALYTIC CONVERTER DEFECT RECALL REPAIRS. *SMD THE CONSUMER STATED A FEW DAYS AFTER PURCHASING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED. A LOCAL REPAIR SHOP READ THE CODES AND EXPLAINED TO THE CONSUMER, THE CATALYTIC CONVERTER WAS FAILING. THE CONSUMER LEARNED SUBARU HAD ISSUED A SELECTIVE RECALL, ONLY HONORED IN CERTAIN STATES, ON THE CATALYTIC CONVERTER WITH A REPROGRAMMING OF THE ECM. THE CONSUMER PAID FOR THE REPLACEMENT OF THE CATALYTIC CONVERTER. HOWEVER, SHE IS REQUESTING REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715488May 9, 2015
ENGINE
ENGINE HEAD GASKET IS LEAKING OIL. WARRANTY IS EXPIRED, BUT 74K MILES IS TOO EARLY FOR THIS MAJOR PROBLEM TO OCCUR. SUBARU CUSTOMER SERVICE HAS AGREED TO PAY FOR A PORTION OF THE REPAIR COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715487May 9, 2015
ELECTRICAL SYSTEM
THE WIRING FOR THE REAR LIFT GATE LOCK IS BROKEN. THE SAME PROBLEM OCCURRED IN 2013. DEFINITELY FAULTY DESIGN. SUBARU SAYS TO REPLACE THE ENTIRE WIRING HARNESS TO THE LIFT GATE FOR $500+.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713513April 29, 2015
ELECTRICAL SYSTEM
THE WIRES IN THE BOOT BETWEEN THE HATCH AND BODY BECOME BRITTLE OVER TIME AND CAN SNAP WITH HATCH USAGE. I REMOVED THE BOOT AND FOUND ONE WIRE COMPLETELY SEVERED (OPERATING THE HATCH LOCK WHICH HAD STOPPED WORKING). OTHERS WERE FRAYED AND REQUIRED REPAIR (INCLUDING THE WIRES FOR THE BRAKE LIGHTS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706472April 19, 2015
AIR BAGS, EXTERIOR LIGHTING
2008 SUBARU OUTBACK. THE DASH INSTRUMENT PANEL AIRBAG WARNING LIGHT WOULD INTERMITTENTLY COME ON AND STAY ON FOR EXTENDED PERIODS OF TIME. THE RED AIRBAG LIGHT WOULD OCCASIONALLY TURN OFF BUT FOR THE MOST PART IT WAS ON CONTINUOUSLY. DEALERSHIP ADVISED THAT WHEN THE RED AIRBAG WARNING LIGHT IS ILLUMINATED THE AIRBAG SYSTEM IS INOPERATIVE. THE VEHICLE WAS TAKEN TO OUR LOCAL DEALERSHIP ON 3/30/2015 AND THE SERVICE REPORT INDICATES A SCAN NOTED AIRBAG CODE 26 -PASSENGER SIDE INDICATOR FAILURE. THE DEALERSHIP RECOMMENDED CORRECTION WAS THE REPLACEMENT OF THE MAP LIGHT ASSEMBLY (PART #92151AG13AOR) FOR A COST IN MATERIAL OF $163.95 AND LABOR OF $34.52, PLUS THE DIAGNOSTIC LABOR OF $35.00. COST TO CORRECT THE PROBLEM WAS NOT COVERED. THE SERVICE MANAGER WAS VERY FAMILIAR WITH THIS TYPE OF AIRBAG SYSTEM FAILURE IN SUBARUS OF THIS SPECIFIC MODEL YEAR AND ALSO VEHICLES MANUFACTURED WITHIN THE SAME TIME PERIOD. RESEARCH INDICATES THAT THE AIRBAG WARNING LIGHT PROBLEM IS LOCATED WITHIN THE OVERHEAD MAP LIGHT MODULE AND THE FAILURE OF SOLDERING AT THE LED LIGHTS WITHIN THIS ASSEMBLY. A NEW MAP LIGHT CONSOLE WAS ORDERED AND HAS BEEN REPLACED WHICH HAS, AT THIS TIME, CORRECTED THE PROBLEM. THIS SPECIFIC ISSUE IS WELL DOCUMENTED WITH THE N.H.T.S.A. ON LINE COMPLAINT DATA (54 COMPLAINTS ALONG SIMILAR CONSOLE LIGHT PANEL FAILURE). AIR BAG SYSTEMS HAVE BEEN MANDATORY ON VEHICLES FOR BOTH FRONT SEAT OCCUPANTS SINCE SEPTEMBER 1998. AIRBAG SYSTEMS ARE NOT OPTIONAL EQUIPMENT, AND WITH THE COMBINATION OF SEAT BELTS, REPRESENT THE CRITICAL COMPONENTS OF A PASSENGER SAFETY SYSTEM. THIS SPECIFIC TYPE OF FAILURE INDICATES A PROBLEM THAT HAS NOT BEEN VOLUNTARILY RECALLED OR ADDRESSED BY THE MANUFACTURER. BECAUSE THIS DEFECT INVOLVES A VITAL SAFETY SYSTEM, AND IN ORDER TO PROTECT THE CONSUMER, AN INVESTIGATION AND RECALL SHOULD BE COMMENCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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