Subaru Outback Complaints (2008)

230 consumer complaints on file.

#10853068April 2, 2016
AIR BAGS
AIR BAG WARNING COMES ON AND OFF CONSTANTLY EVERY TIME IT IS STARTED,SOMETIMES OFF,LATELY STAYING ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852908April 1, 2016
AIR BAGS
TAKATA RECALL. SUBARU DEALERSHIPS DELAYING REPAIRS. GO SUBARU WEST IN GOLDEN, COLORADO STATED IT COULD BE 3 MONTHS BEFORE RECALL CAN BE FIXED. OTHER MANUFACTURERS HAVE FIXED UP TO 50% OF THEIR CARS, AND SUBARU HAS A DISMAL COMPLETION RATE OF 5%. UPWARDS OF THREE TO SIX MONTHS IS UNACCEPTABLE TO BE UNABLE TO USE THE CAR AS INTENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852595March 30, 2016
AIR BAGS
MY 2008 SUBARU OUTBACK WAS IN FOR ROUTINE MAINTENANCE WHEN THE DEALER STATED A TROUBLE CODE WAS BEING PRODUCED BY MY VEHICLE. THE SPECIFIC CODE WAS 26. I WAS TOLD THIS INDICATED A FAULT WITH THE PASSENGER SIDE AIRBAG AND THAT IT COULD FAIL TO DEPLOY IN THE EVENT OF AN ACCIDENT. ADDITIONALLY, THEY STATED THAT THIS CODE WOULD HAVE PREVENTED MY CAR FROM PASSING THE ANNUAL MASSACHUSETTS SAFETY INSPECTION AND REQUIRED A REPAIR BY REPLACING THE OVERHEAD MODULE FOR A TOTAL COST OF $360. I FIND IT UNACCEPTABLE THAT A SAFETY RELATED ISSUE SUCH AS A FAILURE OF THE PASSENGER AIR BAG TO DEPLOY WOULD RESULT IN THE CONSUMER HAVING TO PAY THE COST OF REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851037March 22, 2016
AIR BAGS, ELECTRICAL SYSTEM
BOUGHT A USED 2008 SUBARU OUTBACK IN APRIL OF 2015, AND SHORTLY AFTERWARDS BEGAN SEEING THE AIRBAG DASH LIGHT OCCASIONALLY UPON STARTUP. THE AIRBAG LIGHT WOULD REMAIN ON UNTIL THE VEHICLE WAS TURNED OFF, AND WOULD OFTEN COME ON AND STAY ON WHEN THE VEHICLE WAS STARTED AGAIN. OVERHEAD PASSENGER AIRBAG INDICATOR ALSO WAS MALFUNCTIONING, AND DID NOT INDICATE ON OR OFF. VEHICLE WAS SERVICED AT DEALERSHIP ON 3/22/2016, AND THE OVERHEAD CONSOLE (PART # 92151AG13AOR) WAS REPLACED TO REMEDY AIR BAG CODE 26. TOTAL COST WAS $182.95; $130.45 FOR THE NEW CONSOLE, AND $52.50 FOR THE LABOR. THIS MALFUNCTION IS FAR TOO COMMON IN SUBARU VEHICLES ACROSS SEVERAL YEARS,AND IS AN EXTREMELY IMPORTANT REPAIR AND A DANGEROUS SAFETY CONCERN. THE AIRBAG SYSTEM IS INOPERABLE WHEN THE DASH LIGHT IS ON, AND SHOULD BE A RECALL SITUATION FOR ALL SUBARU VEHICLES THAT HAVE THE DEFECTIVE CONSOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850707March 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850189March 17, 2016
AIR BAGS
TAKATA RECALL - I UNDERSTAND THERE'S A PART SHORTAGE HOWEVER, THIS PART HAS BEEN ON ORDER FOR OVER 3 MONTHS NOW AND THE ONLY SOLUTION I'VE BEEN GIVEN IS TO NOT ALLOW ANYONE TO SIT IN THE PASSENGER SEAT. UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849622March 14, 2016
AIR BAGS
IN THE EVENT OF THE CRASH THE FRONT PASSENGER AIR BAG , THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS AND POTENTIALLY CAUSING SERIOUS INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846134March 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/15/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 06/20/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839799March 4, 2016
AIR BAGS
WE HAVE RECEIVED NOTICE OVER A MONTH AGO THAT THE PASSENGER SIDE AIRBAG IS DEFECTIVE AND THAT NO ONE SHOULD RIDE IN SEAT. UNFORTUNATELY, THE SUBARU IS OUR ONLY CAR AND WE HAVE 2 CARSEATS IN THE BACK SO IF WE ARE DRIVING AS A FAMILY, WHICH WE DO ON A DAILY BASISS, SOMEONE HAS TO SIT IN THE FRONT. WE CALLED TEH SUBARU TO GET IT FIXED AND WE WERE TOLD IT WAS ON BACKORDER FOR AN UNKNOWN PERIOD OF TIME. HOW ARE WE RISKING OUR SAFETY WHILE WE WAIT FOR THIS PART? I AM DESIRING TO BE COMPENSATED FRO THIS PROBLEM BECAUSE I HAVE RECEIVED NO COMMUNICATION FROM SUBARU ABOUT HOW THEY WILL FIX THIS PROBLEM > I CAN'T CONTINUE TO WAIT AND DRIVE ON THE HIGHWAY WHILE I WORRY ABOUT TEH SAFETY OF ANOTHER ADULT IN TEH CAR KNOWING THAT THIS PROBLEM EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839269March 1, 2016
AIR BAGS
UNDER SUBARU RECALL CAMPAIGN WQR53, I WAS ADVISED BY EMAIL AND POSTAL MAIL THAT I SHOULD NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT UNTIL THE AIR BAG INFLATOR IS REPLACED BY A SUBARU DEALER. I MADE AN APPOINTMENT MORE THAT A WEEK AGO TO HAVE THE WORK DONE ONLY TO LEARN TODAY WHEN I KEPT THE APPOINTMENT THAT THE DEALER DID NOT HAVE THE PART IN STOCK, AND THAT IT WOULD BE "WEEKS AND WEEKS" BEFORE THE PART ARRIVED. I AM THEREBY DEPRIVED OF THE NORMAL, SAFE USE OF MY CAR FOR THAT TIME PERIOD. THE DEALER OFFERED A RENTAL CAR BUT WILL NOT STORE MY CAR IN THE INTERIM. I HAVE NO PLACE TO PARK AN EXTRA CAR. I WOULD LIKE TO RECEIVE ANOTHER FORM OF COMPENSATION AND THEREBY BE MADE WHOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837788February 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837429February 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837463February 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837336February 20, 2016
AIR BAGS
TAKATA RECALL TRIED TO SCHEDULE THIS RECALL REPAIR AND THE LOCAL DEALERSHIP STATES THEY DON'T HAVE PARTS TO FIX THIS, EVEN STATING THAT THE PART HASN'T BEEN DESIGNED YET. ON THE RECALL NOTICE IT SAYS, "WHAT YOU SHOULD DO . . .UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." THIS MEANS TO ME THAT SUBARU OWES ME A LOANER CAR UNTIL THE PART CAN BE REPLACED, BECAUSE MY CURRENT CAR IS NOT SAFE TO DRIVE. I HAVE A FAMILY OF FOUR, INCLUDING TWO YOUNG CHILDREN IN CAR SEATS IN THE BACK. THEY OWE ME A CAR, IF THEY CAN'T REPLACE THE PART YET THEY SAY THIS CAR IS NOT SAFE TO DRIVE. SUBARU RECALL CAMPAIGN WQR53 NHTSA RECALL NO. 15V-323
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837101February 19, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837213February 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837215February 19, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837015February 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836659February 17, 2016
AIR BAGS
TAKATA RECALL DEALER SAID THAT THEY DO NOT HAVE PARTS TO PERFORM RECALL SERVICE AND THAT IT WILL BE MONTHS BEFORE PARTS ARRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820652January 16, 2016
VEHICLE SPEED CONTROL
TWICE IN LESS THAN SIX MONTHS, WHILE MY CAR WAS STOPPED BUT IN DRIVE, WITH MY FOOT FIRMLY PRESSED ON THE BRAKE, THE CAR HAS REVVED UP AND SURGED FORWARD OF ITS OWN ACCORD. BRAKING DID NOTHING TO STOP THE CAR EITHER TIME. ON AUGUST 3, 2015 AT @ 8:30 A.M., I PULLED INTO A PARKING SPACE DIRECTLY FACING A BUILDING AND STOPPED. AS I WAS GETTING READY TO SHIFT FROM DRIVE TO PARK, THE CAR SURGED FORWARD, ACROSS A SIDEWALK, AND INTO/THROUGH THE WALL/WINDOWS OF A BUSINESS. I CONTACTED THE LOCAL SUBARU DEALERSHIP AND WAS TOLD THEY KNEW OF NO SIMILAR ISSUES LOCALLY OR NATIONALLY. I LEFT MY CAR WITH THE DEALERSHIP FOR A WEEK SO THEY COULD INSPECT IT. THE CAR WAS DRIVEN UNDER 30 MILES AND THE ISSUE DID NOT ARISE, SO THE CAR WAS RETURNED TO ME. I ASKED THAT THEY NOTIFY SUBARU NATIONALLY AND THE NHTSA OF THE INCIDENT, AND ONLY LEARNED LATER THAT THEY DID NEITHER. ON DECEMBER 19, 2015, I WAS ON A CITY STREET (WET, BUT NOT ICY) @ BLOCK BACK FROM A RED LIGHT COMPLETELY STOPPED IN A LINE OF TRAFFIC. I WAS AT LEAST 4-6' BEHIND THE CAR IN FRONT OF ME, WITH MY FOOT FIRMLY DEPRESSING THE BRAKE, AND MY CAR AGAIN SURGED FORWARD, DESPITE ALL MY EFFORTS TO CONTROL IT, AND SLAMMED INTO THE REAR OF THE CAR IN FRONT OF ME. I CONTACTED THE DEALERSHIP AGAIN, AND ONLY AFTER TWO VISITS WAS A RECORD MADE OF THE 12/19/2015 INCIDENT AND I WAS GIVEN THE NUMBER FOR NATIONAL SUBARU CUSTOMER SERVICE. I HAVE REQUESTED A FORM TO ALLOW AN INSPECTOR TO DOWNLOAD INFORMATION FROM THE EVENT DATA RECORDER FOR REVIEW WHEN HE INSPECTS THE CAR IN TWO WEEKS. I USE ONLY MY RIGHT FOOT ON THE BRAKE AND GAS PEDAL. I HAVE FACTORY FLOOR MATS WHICH ARE PINNED DOWN AND DO NOT MOVE. I WEAR FLAT SHOES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Subaru Outback