Subaru Outback Complaints (2019)

1,036 consumer complaints on file.

#11395174February 8, 2021
ELECTRICAL SYSTEM
WOKE UP THIS MORNING AND THE REAR DOOR WAS OPEN AND THE CAR WOULDN'T START. THIS IS THE SECOND TIME THE BATTERY FAILED FOR SEEMINGLY NO REASON AND THE 1ST TIME THE REAR DOOR WAS OPEN. CAR WAS PARKED AND HADN'T BEEN STARTED FOR A COUPLE OF DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395272February 8, 2021
ELECTRICAL SYSTEM
BATTERY DRAINED WHILE PARKED AND HAD TO BE JUMPED LESS THAN TWO YEARS AFTER PURCHASING THE VEHICLE. ALSO, REAR TAILGATE IS NOT OPENING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394998February 6, 2021
ELECTRICAL SYSTEM
PURCHASED CAR IN DEC 2020 AND BATTERY HAS DRAINED TWICE AND NEEDED TO BE JUMPED JUST FROM HAVING DOORS OPEN TO PACK AND CLEAN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390958February 1, 2021
ELECTRICAL SYSTEM
VEHICLE HAS BEEN DEAD ON 4+ OCCASIONS. STATIONARY, IN GARAGE. VEHICLE IS DRIVEN AS LITTLE AS ONCE PER WEEK AT TIMES BUT THE BATTERY OR ELECTRIC DRAW HAS CAUSED THE CAR TO FAIL IN AS LITTLE AS A COUPLE DAYS OR EVEN TRUNK BEING OPEN FOR 15-20MIN. I'VE HAD TO TOW THIS VEHICLE 3TIMES FOR SERVICE. DEALER IS BRUSHING THIS OFF WITHOUT RESPONSIBILITY. SAYING THE CAR HAS TO BE DRIVEN FOR MORE THAN 20MINUTES TO RECEIVE FULL CHARGE. ALSO, THE VEHICLE HAS A NUMBER OF ELECTRONICS THAT REQUIRE THE VEHICLE TO BE DRIVEN MORE. THEY REFUSE TO REPLACE THE BATTERY UNLESS IT CHECKS BAD. THE ISSUE IS AN ELECTRICAL DRAW. MOST LIKELY SEEMS RELATED TO THE REAR HATCH. BATTERY SHOULD BE REPLACED WITH A LARGER CAPACITY AND THESE VEHICLES SHOULD BE RECALLED AND DIAGNOSED FOR ELECTRICAL DRAW FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389738January 25, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE PARALLEL PARKING, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A POWER POLE. THE CONTACT PLACED THE VEHICLE IN DRIVE AND THE VEHICLE LURGED FORWARD WHILE THE BRAKE PEDAL WAS DEPRESSED. A POLICE REPORT WAS FILED. THERE WAS NO REPORTED INJURIES, FIRE, OR AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED THE SIDE PANEL, BUMPER AND LIGHTS WERE DAMAGED. THE INSURANCE COMPANY WAS INFORMED ABOUT THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 12,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11389846January 25, 2021
ELECTRICAL SYSTEM
BATTERY DEAD WITH NO EXPLANATION. COLD OUTSIDE (17 DEG F), CAR NOT DRIVEN FOR 2 DAYS BEFORE ATTEMPTING TO START. CAR WAS DRIVEN FOR ABOUT 4 HOURS ON FRIDAY, WOULD NOT START ON MONDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389369January 22, 2021
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
TL* THE CONTACT LEASED A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE LANE DEPARTURE ASSIST SWITCHED THE VEHICLE FROM ONE LANE TO ANOTHER LANE INDEPENDENTLY AND IN AN AGGRESSIVE MANNER WITHOUT DRIVER INPUT. THE VEHICLE WAS TAKEN TO BRANDON TOMES SUBARU (1100 S. CENTRAL EXPY, MCKINNEY, TX 75070) TO BE DIAGNOSED. THE DIAGNOSTIC RESULT WAS NOT DISCLOSED. THE CONTACT WAS INFORMED THAT THE STEERING WHEEL WAS SPEED SENSITIVE AND THAT HE WAS DRIVING THE VEHICLE TOO FAST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOR THE SAME FAILURE NUMEROUS TIMES AND THAT THE DEALER WAS UNABLE TO FIND A SOLUTION FOR THE ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED SEVERAL CASES. THE FAILURE MILEAGE WAS APPROXIMATELY 3. *BF..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389417January 22, 2021
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: WARNINGS
I WAS DRIVING DOWN THE FREEWAY AND MY WINDSHIELD SPONTANEOUSLY CRACKED AT THE TOP MIDDLE EDGE AND SHOT DOWN ALMOST HALFWAY ACROSS THE WINDSHIELD. A ROCK ON ANY OTHER OBJECT DID NOT HIT MY WINDSHIELD. IT JUST SIMPLY BROKE SPONTANEOUSLY. DUE TO THIS BREAK THE FORWARD COLLISION SENSOR IS NOW FAILING AND WARNING ME TO GET MY CAR SERVICE. THIS PROBLEM IS WELL DOCUMENTED THROUGH OTHER COMPLAINS AND EXISTING LAWSUITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388978January 20, 2021
AIR BAGS, ENGINE
TL* THE CONTACT OWNED A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN ANOTHER VEHICLE REAR ENDED HIS VEHICLE AND THE ENGINE SEIZED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HIS WIFE (SEATED AT THE FRONT PASSENGER SEAT) SUSTAINED 2 FRACTURED RIBS, 2 FRACTURED VIBRATES AND HAD SURGERY ON HER BOTH LUNGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE DEEMED THE VEHICLE A TOTAL LOSS. THE VEHICLE WAS TOWED TO TOW LOT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11388848January 19, 2021
VISIBILITY/WIPER
THE WINDSHIELD CRACKED FOR NO REASON WHILE DRIVING ON A HIGHWAY AND NEEDED A COMPLETE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388644January 18, 2021
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
FRONT WINDSHIELD CRACKED WHILE VEHICLE PARKED IN DRIVEWAY. CRACK IS IN PASSENGER SIDE EXTENDING FROM SIDE ACROSS AND CURVING UP. HAD SEVERAL WINDSHIELD REPAIRS NEAR CENTER OF GLASS BEFORE. MILEAGE IS JUST UNDER 34,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388704January 18, 2021
ELECTRICAL SYSTEM, ENGINE
WE HAD AN ONCOLOGY APPOINTMENT, PARKED AS NORMAL. AFTER THE VISIT ABOUT 90 MINUTES LATER, WE ATTEMPT TO DRIVE HOME AND THE CAR WOULDN'T START, HORN WON'T BLOW AND WE'RE PRESENTLY AWAITING A JUMP FROM AAA. THE CAR WAS UNDRIVEABLE AS NO SYSTEMS WORKED WITHOUT THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388148January 14, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, HE NOTICED A CRACK ON THE WINDSHIELD FROM THE DRIVER'S SIDE TO THE CENTER OF THE WINDSHIELD. THE CONTACT STATED THE CRACK WAS NOT CAUSED BY AN IMPACT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,702.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388181January 14, 2021
ELECTRICAL SYSTEM
WE HAVE HAD SEVERAL BATTERY ISSUES. NOW SOMETHING IS CAUSING THE KEY FOB TO STOP WORKING, DOME LIGHTS WON'T TURN ON AND TIRE PRESSURE SENSORS DON'T WORK. IT'S BEEN FIXED ONCE BY SUBARU AND BROKE AGAIN WITHIN A WEEK. THEY SAID IT HAD TO DO WITH A FUSE IN THE COMPUTER BIU OR SOMETHING BUT THE CAR IS UNSAFE AND SUBARU WON'T DO ANYTHING ABOUT IT. THE HAS HAD PROBLEMS SINCE WE BOUGHT IT BRAND NEW. CURRENTLY HAS 29K BUT STARTED HAVING PROBLEMS WITH THE BATTERY WITHIN WEEKS OF PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387461January 11, 2021
VISIBILITY/WIPER
ON THE MORNING OF 1/10/21, WHEN I STARTED THE CAR IN OUR DRIVEWAY FOR THE FIRST TIME THAT DAY, I NOTICED A SPONTANEOUS CRACK ON MY WINDSHIELD BEGINNING FROM THE DRIVER SIDE EDGE AND CONTINUING DIAGONALLY UP AND TOWARDS THE PASSENGER SIDE. IT WAS ABOUT 8 INCHES LONG. THERE WAS NO INDICATION THAT ANYTHING HAD FALLEN ON THE WINDSHIELD NOR ANY POINT OF IMPACT. THIS IS THE 3 OR 4TH TIME THIS HAS HAPPENED SINCE I'VE OWNED THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387195January 8, 2021
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: WARNINGS
THIS IS MY SECOND WINDSHIELD THAT WAS REPLACED ON 12/08/2020 I WALKED OUT TO MY CAR WHICH HAD BEEN PARKED IN THE DRIVE WAY SINCE 12/30/2020 AND NOTICED THE WINDSHIELD WAS CRACKED FROM THE BOTTOM PASSENGER SIDE UNDER THE BLACK WINDOW TRIM I CALLED THE DEALERSHIP AND THEY SAID TO CALL MY INSURANCE. THERE IS NO CHIP NO NOTHING JUST THE CRACK LEADING FROM THE BOTTOM TO THE MIDDLE OF THE WINDOW NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386912January 7, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED AND PASSING ANOTHER VEHICLE, THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO HEUBERGER SUBARU (1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (719) 475-1920) WHERE THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THE WINDSHIELD WAS CRACKED. THE VEHICLE WAS TAKEN TO THE SAME DEALER. THE FAILURE WAS CAUSED BY A STONE CHIP. THE DEALER INFORMED THE CONTACT ABOUT THE WINDSHIELD PROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386772January 6, 2021
VISIBILITY/WIPER
WINDSHIELD SPONTANEOUSLY CRACKED. HAS HAPPEN TWICE. BOTH TIMES VEHICLE WAS STATIONARY, PARKED IN A GARAGE. WINDSHIELD WAS IN PERFECT CONDITION. NOT THE RESULT OF A IMPACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386866January 6, 2021
ELECTRICAL SYSTEM
2019 OUTBACK - CAN'T REMOVE IGNITION KEY EVEN THOUGH CAR IS OFF AND IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386583January 5, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
TAILGATE HAS OPENED, ON ITS OWN, ON 4 SEPARATE OCCASIONS. IN 2 INSTANCES IT HAD REMAINED OPEN AND UNNOTICED LONG ENOUGH TO KILL THE BATTERY AND REQUIRED TOW SERVICE TO CHARGE IT. I FIRST REPORTED THIS TO MY SUBARU DEALER IN SPRING 2020. IN ALL 4 CASES THE CAR WAS PARKED IN THE GARAGE WHEN IT HAPPENED, MOST RECENTLY ON CHRISTMAS EVE TO CHRISTMAS MORNING, AND AGAIN JUST 5 DAYS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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