Subaru Legacy Complaints (2009)

65 consumer complaints on file.

• #10355719September 15, 2010
  POWER TRAIN

  TL* THE CONTACT OWNS A 2009 SUBARU LEGACY.WHILE PARKED WITH THE ENGINE RUNNING THE VEHICLE BEGAN TO ROLL BACKWARDS, SHE WAS ABLE TO CATCH UP TO THE VEHICLE AND APPLY PRESSURE TO THE BRAKE PEDAL. THE VEHICLE HAD NOT DIAGNOSED TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE HAD NOT RECURRED. THE FAILURE AND CURRENT MILEAGES WERE 33,000.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10328625May 3, 2010
  AIR BAGS:FRONTAL

  ON APRIL 14TH I WAS INVOLVED IN A CHAIN REACTION ACCIDENT ON THE I90 IN AMHERST, NEW YORK. MY 2009 SUBARU LEGACY WAS THE LAST CAR OF THREE INVOLVED. I INCURRED SIGNIFICANT FRONT END DAMAGE OF AT LEAST $9,000. THE MOST SERIOUS COMPLAINT IS THAT THE AIR BAG NEVER DEPLOYED. I COMPLAINED TO SUBARU ABOUT THIS AND WANTED THEM TO LOOK AT THE VEHICLE. THEY REFUSED AND SAID IT WAS NOT THEIR ISSUE. *TR

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10302104January 24, 2010
  STRUCTURE

  OPENED DRIVER SIDE DOOR ONE NIGHT AND AS I WAS PULLING DOOR OPEN I WAS TALKING TO SOMEONE WHO WAS OUTSIDE OF THE CAR AND HIT MY NECK ON THE WINDOW SINCE IT HAS NO FRAME. IT WAS DARK, COULDN'T SEE THE CLEAR GLASS AND NEVER GAVE IT A THOUGHT. THE WINDOW CAUGHT MY NECK AT AN ANGLE EXACTLY WHERE I HAD SURGERY IN '07. IT HURT AND SCARED ME A LOT AND I THOUGHT IT DID SOMETHING TO MY THROAT. THANK GOODNESS IT DIDN'T. IF IT HAPPENED JUST AFTER MY SURGERY, IT COULD HAVE RIPPED MY NECK OPEN. I HAVE NEVER HAD A CAR WITH NO WINDOW FRAMES BEFORE. IF I HAD ANY IDEA THAT SOMETHING LIKE THIS COULD HAPPEN, I WOULD NOT HAVE PURCHASED IT. I HAVE GONE TO TWO SUBARU DEALERSHIPS WITH MY CONCERNS AND HAVE TRIED TO TRADE IT, BUT OF COURSE, THE TRADE IN VALUE MAKES IT IMPOSSIBLE. SO FOR THE MOMENT I'M STUCK WITH IT, BUT IT MAKES ME NERVOUS. I DON'T KNOW IF THIS HAS EVER HAPPENED TO ANYONE ELSE, BUT I SURE HOPE IT DOESNT HAPPEN TO ME AGAIN. THANK YOU. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10275113June 27, 2009
  SEATS

  2009, 2010 HEAD RESTS ARE SO UNCOMFORTABLE I AM ACTUALLY DEVELOPING LOWER BACK PAIN FOR THE FIRST TIME IN MY LIFE. YOU HAVE SACRIFICED PERMANENT DISABLING BACK PROBLEMS FOR A SAFETY ISSUE. THE HEAD IS PUSHED TO FAR FORWARD, STRAINING MY NECK. I AM A TALL WOMAN SO I SIT UP STRAIGHT UNLIKE A MAN. I AM IN A CHRONIC STATE OF DISCOMFORT BECAUSE OF THE NEW HEAD RESTS. WE HAVE DECIDED TO LEASE A CAR VERSUS PURCHASING A CAR BECAUSE OF THIS SERIOUS ISSUE. WE WERE GOING TO PURCHASE A NEW GM VEHICLE BUT CAN NOT BECAUSE OF THESE NEW HEAD RESTS. I HAVE SHOPPED ALL CAR MAKES, TOYOTA, CHRYSLER, SUBARU, AND ALL THE SEATS ARE IMPOSSIBLY UNCOMFORTABLE AND CREATE EITHER A NECK ACHE, LOWER BACK ACHE, OR BOTH. PLEASE CHANGE YOUR POLICY ON THIS ISSUE, NO ONE WANTS THESE CARS THEY ARE SO BAD. EVEN MY 28 YEAR OLD DAUGHTER TRIED SOME AND SAID SHE WILL KEEP HER OLDER CAR GOING BEFORE SHE WOULD SIT IN CARS MADE SO UNCOMFORTABLY. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  2

  Deaths:

  0

• #10267076April 28, 2009
  TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  TIRE PRESSURE MONITORING SYSTEM: THERE IS NO CUSTOMER RESET FOR THIS FEDERAL MANDATED DEVICE ON MY 2009 SUBARU LEGACY. I HAVE TO PAY $50.00 EACH TIME TO HAVE IT RESET AT THE DEALER WHEN I CHANGE TIRES IN THE SPRING AND FALL. THANKS A LOT FOR THIS FIX THAT WAS NOT THOUGHT OUT BY MY ELECTED REPRESENTATIVES.... THIS NEEDS FIXED FOR ALL OF THE DRIVERS OUT THERE. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0