Subaru Legacy Complaints (2008)

65 consumer complaints on file.

#11170679January 17, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHEN THE REAR WINDOW DEFROST IS TURNED ON THE RADIO NO LONGER WORKS. I BELIEVE THIS TO BE A SAFETY CONCERN IN THE EVENT OF TRYING TO HEAR IMPORTANT BROADCASTS IN POOR WEATHER. THIS IS A WELL KNOWN ISSUE, BUT HAS BEEN POORLY ADDRESSED BY SUBARU. THIS AFFECTS MANY MODELS IN THIS YEAR RANGE. LEAVING THE CONSUMER TO PAY TO REPLACE A POORLY MADE PART TO REPEATEDLY OCCUR EVEN AFTER REPLACEMENT IN SOME CASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099062May 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
ALL OF MY DASH LIGHTS ARE ON (STATIONARY & IN MOTION) CRUISE CONTROL LIGHTS BLINKS CONSISTENTLY (STATIONARY & IN MOTION), MY CAR CRUISE CONTROL ALSO FEELS LIKE IT GOES ON AND OFF CONSTANTLY (IN MOTION), AND MY CRUISE CONTROLS ON MY STEERING DO NOT WORK (STATIONARY & IN MOTION) . ALSO MY RADIO IS CONSISTENTLY GOING ON/OFF, CHANGING STATIONS, VOLUME CONTROLS GO IN/OUT (STATIONARY & IN MOTION). ALSO MY REVIEW MIRROR DISPLAYS THE WRONG DIRECTION ON THE COMPASS, AND THE AUTO DIM AND COMPASS FEATURE IT'S SELF GOES ON/OFF CONSISTENTLY (STATIONARY & IN MOTION). UNDER THE HOOD WILL SMOKE AFTER I'VE DRIVEN AT HIGHWAY SPEEDS, OR GONE UP STEEP HILLS.I READ ONLINE WHERE OTHER PEOPLE ARE HAVING THESE ISSUES WITH THEIR SUBARU LEGACY'S AND OUTBACKS AS WELL. NOTE: THESE ISSUES HAPPEN CONSISTENTLY WITHOUT REGARD TO THE TYPE OF ROAD ON WITH THE EXCEPTION OF UNDER THE HOOD SMOKING. THAT ONLY HAPPENS AS DESCRIBED ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079870March 16, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034212October 18, 2017
AIR BAGS
"TAKATA RECALL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032890October 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUBARU LEGACY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUBURBAN SUBARU (14 HARTFORD TURNPIKE, VERNON, CT) DIAGNOSED THAT AN AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 1-27240483127. THE FAILURE MILEAGE WAS 110,099.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969734March 31, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A NOTICE IN DECEMBER 2016 THAT MY PASSENGER AIRBAG HAD A RECALL AND THAT THERE WERE PLENTY OF PARTS SO I COULD CALL MY SUBARU DEALER AND HAVE THEM FIX IT. I DID CALL THEM AND THEY SAID THAT THEY DID NOT HAVE PARTS YET AND THAT IT WOULD BE A FEW WEEKS AND THEY WOULD CALL ME TO MAKE AN APPOINTMENT. I CALLED AGAN TODAY, 3/31/17 AND I GOT THE SAME STORY THAT THEY WON'T HAVE PARTS FOR A FEW WEEKS AND THAT THEY WILL CALL ME. I MENTIONED THAT I HAD ALREADY HEARD THAT THREE MONTHS AGO AND SHE SAID THAT IT WAS BECAUSE OF TAKATA AND THERE WAS NOTHING THEY COULD DO. THIS IS A RIDICULOUS AMOUNT OF TIME FOR ME TO BE EXPECTED TO NOT BE ABLE TO USE MY CAR, OR TO DRIVE A POTENTIALLY DANGEROUS VEHICLE. THE FIRST TIME I CALLED THEY SAID I MIGHT BE PROVIDED WITH A RENTAL CAR BUT EVERY ONE I TALKED TO SAID IT WAS FINE TO DRIVE MY CAR. IT IS ONLY FINE TO DRIVE IT IF I DO NOT END UP IN A WRECK THAT CAUSES THE AIRBAGS TO GO OFF, WHICH IS NOT SOMETHING THAT A PERSON CAN REALLY PLAN FOR. SUBARU HAS NOT BEEN ABLE TO FIX THIS PROBLEM IN A TIMELY MANNER LIKE THEY SAID THEY WOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875808June 22, 2016
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG WARNING LIGHT ON THE DASHBOARD COMES ON INTERMITTENTLY , BUT NOW STAYS ON THE MAJORITY OF THE TIME. TOOK CAR TO DEALER FOR PASSENGER AIRBAG RECALL AND THEY TOLD ME THE AIRBAG LIGHT ON THE DASH IS FAULT CODE 26. MANY OTHER SUBARU OWNERS REPORTING THIS EXACT SAME ISSUE, WHICH IS RELATED TO FAULTY SOLDERING OF COMPONENTS IN THE OVERHEAD MAP LIGHT CONSOLE. AS THIS IS A CRITICAL SAFETY ISSUE (PASSENGER AIRBAG MAY NOT DEPLOY IN AN ACCIDENT), SUBARU SHOULD ISSUE A RECALL TO REPAIR OR REPLACE THE FAULTY COMPONENT(S). BEWARE- SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873409June 9, 2016
AIR BAGS
IN FEBRUARY, I RECEIVED A RECALL NOTICE REGARDING THE PASSENGER SIDE AIR BAG. THE NOTICE MENTIONED A PARTS SHORTAGE, AND THAT I WOULD BE NOTIFIED WHEN THE SUPPLY IMPROVED. I HAVE NOT YET RECEIVED THAT SECOND LETTER. IN THE MEANTIME, I AM NOT ABLE TO ALLOW PASSENGERS IN THE FRONT PASSENGER SEAT WHICH IS A SIGNIFICANT INCONVENIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865325May 17, 2016
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG WARNING LIGHT ON THE DASHBOARD COMES ON INTERMITTENTLY WHEN STARTING THE VEHICLE (FAULT CODE 26 - PASSENGER AIR BAG INDICATOR FAILURE) MANY OTHER SUBARU OWNERS REPORTING THIS EXACT SAME ISSUE, WHICH IS RELATED TO FAULTY SOLDERING OF COMPONENTS IN THE OVERHEAD MAP LIGHT CONSOLE. AS THIS IS A CRITICAL SAFETY ISSUE (PASSENGER AIRBAG MAY NOT DEPLOY IN AN ACCIDENT), SUBARU SHOULD ISSUE A RECALL TO REPAIR OR REPLACE THE FAULTY COMPONENT(S).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850432March 18, 2016
AIR BAGS
AIR BAG DASHBOARD LIGHT LIGHTS UP INTERMITTENTLY WHEN STARTING AND DRIVING. PROBLEM HAS BEEN OCCURRING SINCE 2013. SUBARU DEALER SAID PROBLEM IS FAULTY SOLDERING IN THE OVERHEAD CONSOLE THAT CONTROLS AIRBAG OPERATION. MANY INTERNET COMPLAINTS ABOUT THIS SUBARU PROBLEM. AIRBAGS WON'T WORK WHEN DASH AIRBAG LIGHT IS ON. SUBARU WON'T TAKE RESPONSIBILITY FOR THIS SAFETY ISSUE. CHARGES $300+ TO REPLACE DEFECTIVE CONSOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837461February 22, 2016
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V323000 (AIR BAGS) AND 14V311000 (SERVICE BRAKES, HYDRAULICS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823324January 31, 2016
POWER TRAIN
THE OIL COOLER DISINTEGRATED DURING A TRIP WITHOUT ANY WARNING, NO LIGHTS OR ANYTHING. ACCORDING TO THE MECHANIC WHO DID THE REPAIRS, WHEN IT DISINTEGRATED, IT DESTROYED THE TRANSMISSION. THE CAR SLOWED DOWN, BUT CONTINUED TO CRAWL ALONG AT ABOUT 20 MPH, SO THAT WE COULD REACH HELP. THIS RESULTED IN A $3800 REPAIR, STRANDING US 1,000 MILES FROM HOME AND RESULTING IN SEVERAL WEEKS OF MISSED WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783407October 19, 2015
VEHICLE SPEED CONTROL
MY 2008 SUBARU LEGACY 2.5 I, HAS A PROBLEM WITH THE DRIVE-BY-WIRE. WHEN I START THE CAR AFTER DRIVING IT JUST FINE, THE CAR GAS PEDAL WILL NO ACCELERATE. THIS HAPPENS IN MOTION OR STATIONARY. THE CAR JUST REVS UP TO 2200 RPM'S. THIS CAN ALSO HAPPEN WHEN YOUR DRIVING. THE CAR CHECK ENGINE LIGHT AND CRUISE CONTROL LIGHT FLASHES. THE CAR WILL NOT ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749012August 16, 2015
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
UPON COLD START, VEHICLE ENGINE RAN EXTREMELY ROUGH, PLACED TRANSMISSION IN DRIVE WHILE APPLYING BRAKE, VEHICLE LUNGED FORWARD WHILE APPLYING BRAKE WITH BOTH FEET INITIALLY HAD LITTLE EFFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746298August 5, 2015
AIR BAGS
DASH WARNING LIGHT HAS COME ON AND GONE OFF ON A REGULAR BASIS SINCE I PURCHASED THE CAR A LITTLE OVER 2 YEARS AGO. IT SEEMS TO HAPPEN MORE IN THE WINTER. IF I LOOK ONLINE IT APPEARS AS IF THERE ARE MANY COMPLAINTS ABOUT THIS PART AND THE AVERAGE COST SEEMS TO BE 300-400 DOLLARS TO FIX IT. IF AN AIRBAG IS NOT WORKING BECAUSE OF A FAULTY PART I BELIEVE THIS TO BE A HUGE SAFETY RISK TO ANYONE IN THE VEHICLE. WITH THE RECALL ON THE BRAKE LINES IN MY CAR FAILING WHAT WOULD I DO IF I LOST MY BRAKES WHILE DRIVING AND THE AIR BAG WAS NOT WORKING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734347July 15, 2015
AIR BAGS, ELECTRICAL SYSTEM
I BROUGHT MY CAR TO THE LOCAL REPAIR SHOP WHEN MY AIRBAG LIGHT ON THE DASHBOARD WAS COMING ON INTERMITTENTLY. UNFORTUNATELY I HAD TO TAKE THE CAR TO THE DEALERSHIP FOR THEM TO DIAGNOSE THE PROBLEM. WHEN I CALLED BERTERA SUBARU I MADE THE FIRST APPOINTMENT THEY HAD AVAILABLE, WHICH WAS TWO WEEKS FROM WHEN I WAS CALLING. I DROPPED MY CAR OFF ON MY SCHEDULED APPOINTMENT ON JULY 10TH AT 10:30 AM. BERTERA INFORMED ME THAT MY CAR SHOULD BE READY FOR THE END OF THE DAY. AT 4:00 PM BERTERA CALLED TO TELL ME THAT THEY WERE UNABLE TO TAKE A LOOK AT MY CAR AND WOULD NOT GET TO IT FOR THE REST OF THE DAY. DISAPPOINTED WITH THE CUSTOMER SERVICE, AND STILL WONDERING WHAT WAS WRONG WITH MY AIR BAG I HAD TO MAKE ANOTHER APPOINTMENT FOR MONDAY JULY 13TH. ON MONDAY BERTERA INFORMED ME THAT MY CAR WAS "CLEARED OF ALL RECALLS" YET MY AIRBAG SENSOR NEEDED TO BE REPLACED FOR $384 AND IF I DIDN'T REPLACE IT I WILL STILL HAVE TO PAY $120 FOR THE DIAGNOSIS AND THAT IT IS A SAFETY HAZARD TO CONTINUE DRIVING BECAUSE IF I GOT IN AN ACCIDENT THE AIRBAGS WOULD NOT DEPLOY. I INSTANTLY LOOKED ONLINE WHERE I SAW HUNDREDS OF COMPLAINTS FROM SUBARU OWNERS WITH AIRBAG PROBLEMS. WHEN I RECEIVED THE COPY OF MY SERVICE THE AIRBAG LIGHT ERROR WAS CODE 26. THERE WAS POWER AND GROUND ON INPUT SIDE, BUT THE INDICATOR "INTERNALLY SHORTED". SINCE THE AIRBAG DOES NOT WORK WHEN THE LIGHT ISN'T WORKING PROPERLY THIS IS EXTREMELY DANGEROUS. I URGE THE NHTSA TO LET ALL POTENTIALLY AFFECTED OWNERS KNOW ABOUT IT. PLEASE CONSIDER THIS COMPLAINT TO FURTHER INVESTIGATE SUBARU AND ADD THIS TO THE EXISTING PROBLEM OF TAKATA DEFECTIVE INFLATER AND PROPELLANT DEVICES AIRBAG RECALLS. THIS "INTERNAL SHORTCUT" IS ALSO CONTRIBUTING TO THE DEFECT IN AIRBAG DEPLOYMENT. THANK YOU FOR YOUR TIME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733498July 12, 2015
AIR BAGS
ON JUNE 17 AIRBAG LIGHT WENT ON AT STARTUP AND STAYED ON UNTIL I ARRIVED AT WORK. WHEN LEAVING AFTER 9HRS THE LIGHT WAS OFF AT STARTUP. SINCE THEN THE LIGHT COMES ON AT LEAST TWICE A WEEK AND STAYS ON FOR TWO OR THREE DAYS THEN GOES OFF. I AM EXTREMELY CONCERNED ABOUT THEIR DEPLOYMENT IN THE EVENT OF AN ACCIDENT. I DO PLAN ON TAKING THE VEHICLE TO THE DEALER .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726140June 19, 2015
AIR BAGS
AIR BAG PROBLEM LIGHT IS ON CONSTANTLY WHENEVER IT'S COOL AND HUMID, OR COLD OUTSIDE. I'VE SCANNED FOR TROUBLE CODES, BUT NO CODES ARE PRESENT. A NON-SUBARU GARAGE DID TROUBLESHOOTING BUT WAS UNABLE TO FIND ANY CAUSE. GIVEN OTHER COMPLAINTS, I'M DISTRESSED THAT THIS IS A PERVASIVE ISSUE WITH THE POTENTIAL FOR SERIOUS INJURY OR DEATH. SUBARU NEEDS TO DO THE RIGHT THING AND FIX THESE ISSUES BEFORE ANYONE LOSES THEIR LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723101June 3, 2015
AIR BAGS
AIRBAG LIGHT ON. CODE READ ON/OFF SWITCH ABOVE REAR VIEW MIRROR DEFECTIVE. WITH AIRBAG LIGHT ON THE AIRBAGS ARE DISABLE. THIS IS A KNOWN ISSUE AND THE VEHICLE NEEDS TO BE RECALLED TO FIX PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671992January 12, 2015
AIR BAGS
MY AIRBAG LIGHT HAD BEEN TURNING ON INTERMITTENTLY AS IS DESCRIBED BY MANY 2008 SUBARU LEGACY AND OUTBACK OWNERS ABOUT A YEAR PRIOR TO MY ACCIDENT. ON OCTOBER 15TH, 2014, I LOST CONSCIOUSNESS WHILE DRIVING AND WENT OFF THE ROAD AND STRUCK TWO TREES. MY VEHICLE WAS TOTALED WITH A CRACKED FRAME AND IT TOOK TWO TOW TRUCKS AND A WINCH TO PULL MY CAR OFF OF THE TREES. IN THIS ACCIDENT MY AIRBAGS DID NOT DEPLOY AND I SUFFERED A FRACTURED VERTEBRA, A TRAUMATIC BRAIN INJURY, KNEE INJURIES, AND SHOULDER INJURIES. THIS IS BEYOND WRONG AND SUBARU KNOW THERE ARE DEFECTIVE PARTS IN THESE LEGACY'S AND OUTBACK'S AS IS OUTLINED BY ALL OF THE COMPLAINTS OUT THERE ONLINE AND WITH THE NHTSA. I WILL NOT STOP PURSUING THIS UNTIL SUBARU IS HELD ACCOUNTABLE ETHICALLY, AS WELL AS FINANCIALLY FOR THE PROBLEMS I HAVE SUFFERED AS A RESULT OF THEIR DEFECTIVE PRODUCT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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