Subaru Impreza Complaints (2017)

125 consumer complaints on file.

#11510097March 3, 2023
EXTERIOR LIGHTING
No remedy for Subaru Impreza recall WRG22. THE HEADLIGHT RECALL WAS ISSUED IN AUGUST OF 2022 AND SUBARA DOES NOT HAVE THE PART(S). EMAIL FROM SUBARU OF AMERICA ON 3/3/2023 Dear XXXX XXXXXX: Thank you for contacting Subaru. Please continue to work with your Subaru Retailer about the WRG22 recall and part number. We do not have the approximate date when the parts will be available. That information is provided from the manufacturer and then transmitted to our Subaru Retailers. We do not have the number of parts for the headlights that is required for the vehicles affected by the recall. Your Subaru Retailer will be able to provide you with more information about where you stand to receive the part as they begin to arrive at the Subaru Retailers. Subaru of America understands that this and any other recall is extremely important to handle in a timely manner. Parts will ship to retailers once they are available. Sincerely, Rasheeda Subaru of America, Inc. Customer Advocacy Department 1-800-SUBARU3 (1-800-782-2783) Ext.119109
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508668February 23, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lights) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508325February 21, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507376February 15, 2023
VISIBILITY/WIPER
There is a 15 inch crack in my windshield that was not there yesterday. It seemingly formed over night for absolutely no reason. Just driving 15 mins to work, it spread about 4 inches! I have a toddler and have to work. If I hadn't noticed it initially way in the corner, it could have brought in the entire windshield while driving with my child in the car. The crack seems to have formed at the very edge between the frame and glass near the windshield wiper. Will be calling insurance next, but this seems to have happened for no reason at all which is very concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506419February 9, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504481January 30, 2023
EXTERIOR LIGHTING
There is an open recall on the Halogen headlights on my car. Notice was mailed to me in Oct 2022. Why is this not resolved? I need to sell my car but I cannot due to the open recall. It’s been 4 months !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502796January 20, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact stated that the headlights were dim and failed to produce adequate lighting. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501915January 15, 2023
UNKNOWN OR OTHER
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment. At certain viewing angles, the left front and right front side reflex reflectors may not properly provide reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500585January 7, 2023
EXTERIOR LIGHTING
In September 2021, the driver side headlight failed, creating a hazard driving at night. In January 2023, the passenger side headlight failed, creating the same hazard. The dealer reviewed both issues and confirmed the ENTIRE headlight assembly has failed in both cases, requiring a full replacement of the assembly (not just a single headlight bulb). There were no warning signals - the car warning system did let us know in each case the headlights failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500160January 4, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485755September 21, 2022
VISIBILITY/WIPER
Small chip in windshield was in for sealing/repair. After the tech tried to fix it, the chip grew into an incredibly large crack. The tech shared that this happened with nearly no pressure being applied to to windshield. He reported this is a common issue with our vehicle's model and year. Safety is obviously compromised if the windshield is so easily destroyed in a way that requires replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483507September 8, 2022
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would be available within a month. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443468December 11, 2021
VISIBILITY/WIPER
The windshield on the car seems to break, and/or chip very easily and much more frequent than any other vehicle I have owned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439618November 7, 2021
SERVICE BRAKES
The brakes on the car rusted out and were making noise. I took it to multiple Subaru dealerships and all of them told me nothing was wrong with my car. After dealing with this issue for 2 years, I finally took it to an independent mechanic who found the rust along with an absurd amount of lubricant on my rotors. He was the first person to listen to me and he didn't make me feel crazy. He completely replaced my calipers, rotors, and brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436108October 8, 2021
ENGINE
This is not a safety complaint. However I wish to share this information for your records kindly . Oil usage for 2017 Impreza per 2000 miles : 1.5Quarts (1419ml) ; Odometer approx 32 000 miles ; 5MT; Age 4 years Manufacturer notes this to be normal operating finding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433154September 16, 2021
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I bought a "Subaru Impreza" 2017, and in the span of 4 years, had numerous issues, including: -dead battery -car suddenly stopping on highway: no electroninc warning whatsoever -over 6 possibly lethal recalls (mainly pertaining to car electronics andbrakes), which might cause car to stop moving/responsing to steering/braking at any moment, which I send in for repair ASAP. Afterwards, I was assured all the electronics and brake components had been checked, and I would be safe to drive everyday for work. -This week, after all these "repaired" recalls, my car suddenly while I was driving on one of the busiest/most dangerous highways in our area: it took me several minutes to even manage to pull onto the shoulder. During that time, I was almost hit 5 times, and had to call CHP to come take me. I could have easily been killed. and the CHP operator clearly told me not to drive this car again. -The next day, I got to Subaru dealership which sold me this car, asking for a loaner, and free repair. Although Subaru provided the loaner, they also gave me a 1133.98$ to fix the electronic issue, which they assured me "is not my fault, but not on the recall list, so even though it malfunctioned, I have to pay, even though their negligence almost cost me my life. I'm curious to know how many other Subaru 2017 drivers had similar experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430329August 24, 2021
ENGINE
Loss of power, hesitation, bucking ( jerky) with hints of stalling between 2000 and 3000 RPM in 2nd grear at appropriate speed and momentum . This is a 2017 manual Impreza sport sedan .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429206August 16, 2021
ELECTRICAL SYSTEM
The contact owned a 2017 Subaru Impreza. The contact stated that while the vehicle was parked in the driveway and turned off, a fire ignited. The neighbor had discovered three vehicles in the driveway were on fire and called the fire department to the scene who extinguished the flames. During the incident, the three-vehicle were destroyed. A fire report was taken at the scene. Fire investigators determined that the fire started on the front passenger side of the Subaru vehicle. No further information was available. The manufacturer and local dealer were not notified of the incident. The failure mileage was 54,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11419625June 4, 2021
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The contact owns a 2017 Subaru Impreza. The contact stated while seated in the passenger’s seat, the passenger’s side air bag occupant sensor failed to operate as needed. The vehicle was taken to the dealer and she was informed that due to her stature, the passenger’s side occupant sensor would not recognize her while seated in the passenger’s seat. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418719May 27, 2021
VISIBILITY/WIPER
driving, heard loud pop/noise, 10 minutes later had a 12+ inch crack in windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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