Subaru Impreza Service Bulletins (2020)
407 manufacturer communications on file.
- November 18, 2019•Document ID: 10168565Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 15-227-18R
- Date Added:
- December 3, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâs functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
Associated Products (20)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru ImprezaAssociated Documents - November 18, 2019•Document ID: 10168560Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-221-18R
- Date Added:
- December 2, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
Associated Products (20)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru ImprezaAssociated Documents - November 15, 2019•Document ID: 10168627Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-229-18R
- Date Added:
- December 2, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
Associated Products (20)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru ImprezaAssociated Documents - November 15, 2019•Document ID: 10168574Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-233-18R
- Date Added:
- December 3, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
Associated Products (12)Associated Documents - November 15, 2019•Document ID: 10168573Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 15-220-18R
- Date Added:
- December 3, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Associated Products (20)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru ImprezaAssociated Documents - November 15, 2019•Document ID: 10168569Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 15-230-18R
- Date Added:
- December 3, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
Associated Products (20)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru ImprezaAssociated Documents - November 15, 2019•Document ID: 10168566Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 15-247-19R
- Date Added:
- December 3, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A âRoute Calculation Unsuccessfulâ message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
Associated Products (14)Associated Documents - November 15, 2019•Document ID: 10168563Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-226-18R
- Date Added:
- December 3, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
Associated Products (20)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru ImprezaAssociated Documents - November 15, 2019•Document ID: 10168562Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-243-19R
- Date Added:
- December 2, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
Associated Products (12)Associated Documents - November 11, 2019•Document ID: 10168623Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 15-257-19
- Date Added:
- December 2, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations (premium discounts). Commonly referred to as discount tools, driver monitors or dongles, the use of these devices can interfere with normal STARLINK system operation.
Associated Products (8)Associated Documents - November 8, 2019•Document ID: 10168600Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-236-18R
- Date Added:
- December 2, 2019
- Manufacturer:
- SUBARU
SummaryThe following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
Associated Products (14)Associated Documents - October 21, 2019•Document ID: 10166918Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-249-19R
- Date Added:
- November 1, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Associated Products (7)Associated Documents - October 18, 2019•Document ID: 10166913Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-253-19
- Date Added:
- November 1, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
Associated Products (36)2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback+ 16 moreAssociated Documents - September 26, 2019•Document ID: 10165548Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-251-19
- Date Added:
- October 1, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: ⢠When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. ⢠The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. ⢠The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.
Associated Products (10)Associated Documents - August 12, 2016•Document ID: 10182589Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE
- Mfr Comm. #:
- 216316
- Date Added:
- November 16, 2020
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
Associated Products (54)2020 Subaru BRZ2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2020 Subaru WRX2019 Subaru BRZ2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru BRZ2017 Subaru Forester+ 34 moreAssociated Documents - July 17, 2014•Document ID: 10232535Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
- Mfr Comm. #:
- 0116809R
- Date Added:
- March 6, 2023
- Manufacturer:
- SUBARU
SummaryReplacement Key and Immobilizer Info
Associated Products (162)2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2022 Subaru WRX2022 Subaru XV CrossTrek2021 Subaru Ascent+ 142 moreAssociated Documents - June 16, 2014•Document ID: 10232507Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 0213212R
- Date Added:
- March 6, 2023
- Manufacturer:
- SUBARU
SummaryDiagnosis and Repair for AVCS-Related DTCs
Associated Products (28)2023 Subaru Forester2023 Subaru Impreza2022 Subaru Forester2022 Subaru Impreza2021 Subaru Forester2021 Subaru Impreza2020 Subaru Forester2020 Subaru Impreza2019 Subaru Forester2019 Subaru Impreza2018 Subaru Forester2018 Subaru Impreza2017 Subaru Forester2017 Subaru Impreza2016 Subaru Forester2016 Subaru Impreza2015 Subaru Forester2015 Subaru Impreza2014 Subaru Forester2014 Subaru Impreza+ 8 moreAssociated Documents - May 20, 2014•Document ID: 10234841Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; AIR BAGS; UNKNOWN OR OTHER
- Mfr Comm. #:
- 171713R
- Date Added:
- April 24, 2023
- Manufacturer:
- SUBARU
SummaryEvent Data Recorder (EDR) Function of Airbag Module
Associated Products (72)2023 Subaru BRZ2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru WRX2023 Subaru XV CrossTrek2022 Subaru BRZ2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2022 Subaru WRX2022 Subaru XV CrossTrek2021 Subaru BRZ2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2021 Subaru WRX+ 52 moreAssociated Documents - April 22, 2014•Document ID: 10233428Service Bulletin/Repair InstructionsSERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE; EXTERIOR LIGHTING
- Mfr Comm. #:
- 064614
- Date Added:
- April 3, 2023
- Manufacturer:
- SUBARU
SummaryThis bulletin provides a revised adjustment procedure to be used when diagnosing Brake Light Switch (BLS) -related DTCs C1531 and/or C0054. If the BLS is out of adjustment, the ABS and/or VDC warning lamp may illuminate.
Associated Products (17)2023 Subaru Impreza2022 Subaru Impreza2021 Subaru Impreza2020 Subaru Impreza2019 Subaru Impreza2018 Subaru Impreza2017 Subaru Impreza2016 Subaru Impreza2015 Subaru Impreza2014 Subaru Forester2014 Subaru Impreza2013 Subaru Impreza2012 Subaru Impreza2011 Subaru Impreza2010 Subaru Impreza2009 Subaru Impreza2008 Subaru ImprezaAssociated Documents - March 7, 2014•Document ID: 10232894Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER
- Mfr Comm. #:
- Announcements-2
- Date Added:
- March 13, 2023
- Manufacturer:
- SUBARU
SummaryEffective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
Associated Products (74)2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2022 Subaru WRX2022 Subaru XV CrossTrek2021 Subaru Ascent+ 54 moreAssociated Documents