Subaru Crosstrek Service Bulletins (2019)

556 manufacturer communications on file.

• September 5, 2018•Document ID: 10146469

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  15-227-18R

  Date Added:

  November 5, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the customer?s concern is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.

  Associated Products (14)

  2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10146469-0001.pdf↗
• September 5, 2018•Document ID: 10146468

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT

  Mfr Comm. #:

  15-226-18R

  Date Added:

  November 5, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.

  Associated Products (13)

  2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10146468-0001.pdf↗
• September 5, 2018•Document ID: 10146467

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  15-221-18R

  Date Added:

  November 5, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.

  Associated Products (12)

  2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10146467-0001.pdf↗
• August 29, 2018•Document ID: 10145077

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  15-233-18

  Date Added:

  October 1, 2018

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

  Associated Products (7)

  2019 Subaru Ascent2019 Subaru Crosstrek2019 Subaru Impreza2018 Subaru Crosstrek2018 Subaru Impreza2017 Subaru Crosstrek2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10145077-0001.pdf↗
• August 29, 2018•Document ID: 10144878

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  WTT-79R

  Date Added:

  October 1, 2018

  Manufacturer:

  SUBARU

  Summary

  Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Subaru has determined that due to an engine programming issue, the affected vehicles may stall when coming to a stop or driving at a low speed (under 15 MPH) when the air conditioning is operating at maximum capacity. Under certain hot weather conditions, when the vehicle?s air conditioning is running at full capacity, the engine programming may not account for the additional load placed on the engine when slowing down or coming to a stop. In some cases, this could cause the engine to stall requiring the driver to immediately restart the vehicle.

  Associated Products (5)

  2019 Subaru Crosstrek2019 Subaru Impreza2018 Subaru Crosstrek2018 Subaru Impreza2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10144878-0001.pdf↗
• August 21, 2018•Document ID: 10145080

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  WTT-79

  Date Added:

  October 1, 2018

  Manufacturer:

  SUBARU

  Summary

  Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM.

  Associated Products (5)

  2019 Subaru Crosstrek2019 Subaru Impreza2018 Subaru Crosstrek2018 Subaru Impreza2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10145080-0001.pdf↗
• August 21, 2018•Document ID: 10145069

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  15-231-18

  Date Added:

  October 1, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.

  Associated Products (13)

  2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10145069-0001.pdf↗
• August 21, 2018•Document ID: 10145068

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  15-230-18

  Date Added:

  October 1, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

  Associated Products (13)

  2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10145068-0001.pdf↗
• August 21, 2018•Document ID: 10144887

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-229-18

  Date Added:

  October 1, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

  Associated Products (12)

  2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10144887-0001.pdf↗
• August 21, 2018•Document ID: 10144885

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT

  Mfr Comm. #:

  15-227-18

  Date Added:

  October 1, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. I

  Associated Products (13)

  2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10144885-0001.pdf↗
• August 21, 2018•Document ID: 10144884

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  15-226-18

  Date Added:

  October 1, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern

  Associated Products (11)

  2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Impreza2019 Subaru Legacy2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10144884-0001.pdf↗
• July 17, 2014•Document ID: 10232535

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

  Mfr Comm. #:

  0116809R

  Date Added:

  March 6, 2023

  Manufacturer:

  SUBARU

  Summary

  Replacement Key and Immobilizer Info

  Associated Products (162)

  2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2022 Subaru WRX2022 Subaru XV CrossTrek2021 Subaru Ascent+ 142 more
  Associated Documents

  • DownloadMC-10232535-0001.pdf↗
• March 7, 2014•Document ID: 10232894

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER

  Mfr Comm. #:

  Announcements-2

  Date Added:

  March 13, 2023

  Manufacturer:

  SUBARU

  Summary

  Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.

  Associated Products (74)

  2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2022 Subaru WRX2022 Subaru XV CrossTrek2021 Subaru Ascent+ 54 more
  Associated Documents

  • DownloadMC-10232894-0001.pdf↗
• November 5, 2013•Document ID: 10235951

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SOA321100

  Date Added:

  May 8, 2023

  Manufacturer:

  SUBARU

  Summary

  The following are the shipments of required tools for the upcoming Subaru Crosstrek Hybrid.

  Associated Products (8)

  2023 Subaru Crosstrek2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek2018 Subaru Crosstrek2017 Subaru Crosstrek2016 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10235951-0001.pdf↗
• April 25, 2013•Document ID: 10233119

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  0214013

  Date Added:

  March 20, 2023

  Manufacturer:

  SUBARU

  Summary

  Oil Filler Cap Gasket Coming Unseated

  Associated Products (105)

  2024 Subaru XV CrossTrek2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2022 Subaru WRX2022 Subaru XV CrossTrek+ 85 more
  Associated Documents

  • DownloadMC-10233119-0001.pdf↗
• February 19, 2013•Document ID: 10232869

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; UNKNOWN OR OTHER

  Mfr Comm. #:

  WQE41-1

  Date Added:

  March 13, 2023

  Manufacturer:

  SUBARU

  Summary

  Puddle Light Recall

  Associated Products (79)

  2021 Subaru Ascent2021 Subaru BRZ2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2021 Subaru WRX2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester+ 59 more
  Associated Documents

  • DownloadMC-10232869-0001.pdf↗