Subaru Crosstrek Service Bulletins (2019)
556 manufacturer communications on file.
- October 2, 2019•Document ID: 10166884Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 07-160-19R
- Date Added:
- October 31, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin announces availability of a new combination meter with revised software.
Associated Products (1)Associated Documents - September 30, 2019•Document ID: 10165552Service Bulletin/Repair InstructionsWHEELS; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 05-70-19
- Date Added:
- October 1, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause the howling -type sound to develop. Production changes for the backing plates have been implemented to optimize their mounting surface quality.
Associated Products (16)2019 Subaru Crosstrek2018 Subaru Crosstrek2017 Subaru Crosstrek2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2015 Subaru Crosstrek2015 Subaru Forester2015 Subaru Impreza2014 Subaru Crosstrek2014 Subaru Forester2014 Subaru Impreza2013 Subaru Crosstrek2013 Subaru Forester2013 Subaru Impreza2012 Subaru ImprezaAssociated Documents - September 26, 2019•Document ID: 10165548Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-251-19
- Date Added:
- October 1, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: ⢠When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. ⢠The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. ⢠The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.
Associated Products (10)Associated Documents - September 26, 2019•Document ID: 10165497Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 16-103-16R
- Date Added:
- October 1, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVTâs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.
Associated Products (48)2020 Subaru Ascent2019 Subaru Ascent2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX+ 28 moreAssociated Documents - September 11, 2019•Document ID: 10165501Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-240-19R
- Date Added:
- October 1, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers Symptom 4: Loss of audio output after turning the head unit off and back on again in a short amount of time Symptom 5: Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance Symptom 6: No response from the volume control knob.
Associated Products (11)Associated Documents - August 29, 2019•Document ID: 10164446Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 16-103-16R
- Date Added:
- September 5, 2019
- Manufacturer:
- SUBARU
Summary"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVTâs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"
Associated Products (48)2020 Subaru Ascent2019 Subaru Ascent2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX+ 28 moreAssociated Documents - August 26, 2019•Document ID: 10164277Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 07-157-19
- Date Added:
- August 30, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin announces availability of reprogramming files to optimize the ECM. In some cases, when using a Generic Scan Tool (GST) for diagnosis, the vehicle mileage may be displayed inaccurately.
Associated Products (2)Associated Documents - August 23, 2019•Document ID: 10164415Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 15-234-18R
- Date Added:
- September 5, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Associated Products (8)Associated Documents - August 21, 2019•Document ID: 10164194Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-236-18R
- Date Added:
- August 30, 2019
- Manufacturer:
- SUBARU
SummaryThe following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
Associated Products (8)Associated Documents - August 15, 2019•Document ID: 10164188Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- SubaruAnnounceme
- Date Added:
- August 30, 2019
- Manufacturer:
- SUBARU
Summary"Authorized Subaru Crosstrek Hybrid Retailers who participated in the Mahle R-134A Hybrid AC unit and manual oil injector purchase program were shipped the incorrect type of compressor oil. The Crosstrek Hybrid utilizes the same R-134a refrigerant as most all Subaru models built since 1994. While the refrigerant is commonly used, the compressor oil for the Crosstrek Hybrid is a special non-conductive POE electronic compressor oil."
Associated Products (1)Associated Documents - August 14, 2019•Document ID: 10164189Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 07-159-19
- Date Added:
- August 30, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin provides a VERY IMPORTANT procedure to follow when disconnecting the Negative/Ground (-) battery cable. The Crosstrek PHEV utilizes a special battery sensor between the eye terminal end of the cable and the battery post.
Associated Products (1)Associated Documents - July 23, 2019•Document ID: 10163556Service Bulletin/Repair InstructionsSUSPENSION; STRUCTURE
- Mfr Comm. #:
- 05-69-19
- Date Added:
- August 6, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.
Associated Products (13)Associated Documents - July 23, 2019•Document ID: 10163555Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 07-156-19
- Date Added:
- August 6, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin announces availability of new High-Grade (color) MFD units with optimized software. The new units will address isolated concerns of the MFD screen going black (blank) and restarting during start-up.
Associated Products (2)Associated Documents - July 11, 2019•Document ID: 10163525Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 06-68-19R
- Date Added:
- August 6, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
Associated Products (138)2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback+ 118 moreAssociated Documents - July 9, 2019•Document ID: 10163521Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 16-121-19R
- Date Added:
- August 6, 2019
- Manufacturer:
- SUBARU
SummaryThis bulletin provides a procedure for addressing a limited number of concerns involving a tapping-type sound originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.
Associated Products (6)Associated Documents - July 8, 2019•Document ID: 10163519Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 15-243-19
- Date Added:
- August 6, 2019
- Manufacturer:
- SUBARU
SummaryThis service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
Associated Products (8)Associated Documents - June 27, 2019•Document ID: 10163017Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 02-163-16R
- Date Added:
- July 22, 2019
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
Associated Products (51)2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy+ 31 moreAssociated Documents - June 17, 2019•Document ID: 10163008Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 18-196-19
- Date Added:
- July 22, 2019
- Manufacturer:
- SUBARU
SummaryThe purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
Associated Products (7)Associated Documents - June 3, 2019•Document ID: 10162996Service Bulletin/Repair InstructionsVISIBILITY:GLASS, SIDE/REAR
- Mfr Comm. #:
- WUG-92
- Date Added:
- July 22, 2019
- Manufacturer:
- SUBARU
SummarySubaru of America, Inc. (Subaru) is recalling certain 2019 model year Crosstrek vehicles to replace the left-side rear door window glass. These vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, ?Glazing Materials.? A total of 256 U.S. vehicles will be affected by this recall.
Associated Products (1)Associated Documents - May 31, 2019•Document ID: 10161834Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- WUG-92 Subarunet
- Date Added:
- July 1, 2019
- Manufacturer:
- SUBARU
SummarySubaru of America, Inc. (Subaru) is recalling certain 2019 model year Crosstrek vehicles to replace the left-side rear door window glass. These vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, ?Glazing Materials.? A total of 256 U.S. vehicles will be affected by this recall.
Associated Products (1)Associated Documents