Subaru Crosstrek Service Bulletins (2019)

556 manufacturer communications on file.

• July 16, 2020•Document ID: 10177826

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-266-20

  Date Added:

  August 3, 2020

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.

  Associated Products (37)

  2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza+ 17 more
  Associated Documents

  • DownloadMC-10177826-0001.pdf↗
• July 16, 2020•Document ID: 10177825

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-267-20

  Date Added:

  August 3, 2020

  Manufacturer:

  SUBARU

  Summary

  This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.

  Associated Products (37)

  2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza+ 17 more
  Associated Documents

  • DownloadMC-10177825-0001.pdf↗
• July 14, 2020•Document ID: 10177822

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-264-20R

  Date Added:

  August 3, 2020

  Manufacturer:

  SUBARU

  Summary

  The intent of this Service Information Bulletin is to provide Technicians and staff members who interact with the Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature.

  Associated Products (8)

  2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX
  Associated Documents

  • DownloadMC-10177822-0001.pdf↗
• July 14, 2020•Document ID: 10177821

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-242-19R

  Date Added:

  August 3, 2020

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin has been developed for use as a quick reference tool aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features.

  Associated Products (8)

  2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX
  Associated Documents

  • DownloadMC-10177821-0001.pdf↗
• July 14, 2020•Document ID: 10177819

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-195-16R

  Date Added:

  August 3, 2020

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC).

  Associated Products (31)

  2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza+ 11 more
  Associated Documents

  • DownloadMC-10177819-0001.pdf↗
• July 10, 2020•Document ID: 10177816

  Service Bulletin/Repair Instructions
  STRUCTURE:FRAME AND MEMBERS; SUSPENSION

  Mfr Comm. #:

  12-296-20R

  Date Added:

  August 3, 2020

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them.

  Associated Products (9)

  2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2018 Subaru Crosstrek2018 Subaru Impreza2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10177816-0001.pdf↗
• July 8, 2020•Document ID: 10177815

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-240-19R

  Date Added:

  August 3, 2020

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.

  Associated Products (11)

  2019 Subaru Ascent2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10177815-0001.pdf↗
• June 30, 2020•Document ID: 10177072

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  12-296-20

  Date Added:

  July 7, 2020

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin outlines design changes made to the rear frame sections and the mounting bolts used to secure the rear stabilizer bar brackets to them.

  Associated Products (5)

  2020 Subaru Crosstrek2020 Subaru Forester2019 Subaru Crosstrek2019 Subaru Forester2018 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10177072-0001.pdf↗
• May 15, 2020•Document ID: 10176020

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  06-75-20

  Date Added:

  June 2, 2020

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin is intended to clarify the proper ordering procedure to use in the rare case when an individual brake hose component of the WUR-03R Service Campaign kit is needed.

  Associated Products (5)

  2019 Subaru Crosstrek2018 Subaru Crosstrek2018 Subaru Impreza2017 Subaru Crosstrek2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10176020-0001.pdf↗
• May 11, 2020•Document ID: 10176011

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  WUQ-02R

  Date Added:

  June 2, 2020

  Manufacturer:

  SUBARU

  Summary

  Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-20109 Crosstrek vehicles due to improper Engine Control Module (ECM) programming.

  Associated Products (5)

  2019 Subaru Crosstrek2019 Subaru Impreza2018 Subaru Crosstrek2018 Subaru Impreza2017 Subaru Impreza
  Associated Documents

  • DownloadMC-10176011-0001.pdf↗
• May 8, 2020•Document ID: 10175988

  Service Bulletin/Repair Instructions
  EQUIPMENT; SEAT BELTS

  Mfr Comm. #:

  12-203-16R

  Date Added:

  June 2, 2020

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.

  Associated Products (23)

  2019 Subaru Crosstrek2019 Subaru Forester2018 Subaru Crosstrek2018 Subaru Forester2017 Subaru Crosstrek2017 Subaru Forester2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru Crosstrek2015 Subaru Forester2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX2014 Subaru Crosstrek2014 Subaru Forester2014 Subaru Impreza2013 Subaru Crosstrek+ 3 more
  Associated Documents

  • DownloadMC-10175988-0001.pdf↗
• May 6, 2020•Document ID: 10175989

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  11-200-20R

  Date Added:

  June 2, 2020

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.

  Associated Products (21)

  2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2016 Subaru Legacy2016 Subaru Outback2015 Subaru Legacy+ 1 more
  Associated Documents

  • DownloadMC-10175989-0001.pdf↗
• May 5, 2020•Document ID: 10175977

  Service Bulletin/Repair Instructions
  EQUIPMENT:MECHANICAL; SEATS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  12-288-20

  Date Added:

  June 2, 2020

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed.

  Associated Products (28)

  2020 Subaru Ascent2019 Subaru Ascent2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru WRX2015 Subaru Crosstrek2015 Subaru Forester2015 Subaru Impreza+ 8 more
  Associated Documents

  • DownloadMC-10175977-0001.pdf↗
• April 30, 2020•Document ID: 10174537

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-195-16R

  Date Added:

  May 4, 2020

  Manufacturer:

  SUBARU

  Summary

  This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.

  Associated Products (31)

  2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza+ 11 more
  Associated Documents

  • DownloadMC-10174537-0001.pdf↗
• April 30, 2020•Document ID: 10174543

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  01-181-20

  Date Added:

  May 4, 2020

  Manufacturer:

  SUBARU

  Summary

  All Models (Vehicle Cleaning- COVID-19Best Practices)

  Associated Products (167)

  2021 Subaru WRX2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester+ 147 more
  Associated Documents

  • DownloadMC-10174543-0001.pdf↗
• April 24, 2020•Document ID: 10174540

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  11-200-20R

  Date Added:

  May 4, 2020

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).

  Associated Products (21)

  2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2018 Subaru Crosstrek2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2016 Subaru Legacy2016 Subaru Outback2015 Subaru Legacy+ 1 more
  Associated Documents

  • DownloadMC-10174540-0001.pdf↗
• April 14, 2020•Document ID: 10174529

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  Subarunet Announ

  Date Added:

  May 4, 2020

  Manufacturer:

  SUBARU

  Summary

  Owner Notification: WRC-20 - 2019 MY Crosstrek Rear LH/RH Seat Belt Replacement.

  Associated Products (1)

  2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10174529-0001.pdf↗
• April 14, 2020•Document ID: 10174507

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  WRC-20

  Date Added:

  May 4, 2020

  Manufacturer:

  SUBARU

  Summary

  Subaru of America, Inc. (Subaru) is recalling certain 2019MY Crossstrek vehicles to replace the LH and RH Rear Seat Lap-Shoulder Seatbeat Assemblies.

  Associated Products (1)

  2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10174507-0001.pdf↗
• April 10, 2020•Document ID: 10174513

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-257-19R

  Date Added:

  May 4, 2020

  Manufacturer:

  SUBARU

  Summary

  This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devises.

  Associated Products (8)

  2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza
  Associated Documents

  • DownloadMC-10174513-0001.pdf↗
• April 8, 2020•Document ID: 10174512

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-219-18R

  Date Added:

  May 4, 2020

  Manufacturer:

  SUBARU

  Summary

  This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process.

  Associated Products (16)

  2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru Legacy2020 Subaru Outback2020 Subaru WRX2019 Subaru Ascent2019 Subaru BRZ2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Impreza2019 Subaru Legacy2019 Subaru Outback2019 Subaru WRX
  Associated Documents

  • DownloadMC-10174512-0001.pdf↗