Saturn Vue Complaints (2004)

276 consumer complaints on file.

#10496434February 5, 2013
ELECTRICAL SYSTEM:IGNITION:SWITCH
AFTER DRIVING TO WORK I PARKED MY 2004 SATURN VUE AND REACHED FOR THE KEYS TO TURN OFF THE ENGINE. WHEN I TOUCHED THE KEY IT FELL OUT OF THE IGNITION SWITCH WITH THE ENGINE STILL RUNNING. WHEN I INVESTIGATED FURTHER, I FOUND I WAS ABLE TO INSERT AND REMOVE THE KEY REPEATEDLY AND WITHOUT FORCE WHILE THE ENGINE WAS RUNNING AND THE IGNITION SWITCH WAS IN THE RUN POSITION. I SHOT A VIDEO OF THIS WHICH IS VIEWABLE AT HTTP://YOUTU.BE/RVEMLYQXPP8&FEATURE=YOUTU.BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462725June 22, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED WHILE DRIVING 60 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TRANSMISSION WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER OF THE TRANSMISSION WAS NO LONGER IN BUSINESS. THE VEHICLE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 115,000. UPDATED 07/06/12 *BF THE CONSUMER ALSO STATED SHE RETURNED TO THE DEALER SEVERAL TIMES, TO FIX THE FUEL GAUGE PROBLEM. THE CHECK ENGINE LIGHT ILLUMINATED, WHICH TURNED OUT TO BE A FAULTY 02 SENSOR. UPDATED 10/02/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452910March 25, 2012
AIR BAGS
UPON ENTERING MY 2004 SATURN VUE AND CLOSING THE DRIVER DOOR, BOTH SIDE CURTAIN AIRBAGS DEPLOYED. THE VEHICLE WAS NOT IN MOTION, HAD NOT EXPERIENCED ANY IMPACT, AND NO ONE ELSE WAS IN THE VEHICLE AT THE TIME OF THE INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441443December 28, 2011
POWER TRAIN
STARTED HAVING TRANSMISSION PROBLEMS ABOUT A MONTH AGO. I WENT ONLINE TO FIND THAT THE TRANSMISSION I HAVE IS A KNOWN PROBLEM FOR SATURN. I CALLED SATURN AND THEY INFORMED ME THAT NOTHING COULD BE DONE FOR ME. I THEN CALLED GM AND THEY INFORMED ME THAT THEY WOULD PAY HALF OF THE TRANS COST OR GIVE ME 5000 FOR NEW GM VEHICLE. THAT'S NOT AN OPTION CAUSE THIS CAR IS PAID OFF AND DON'T WANT CAR PAYMENTS AT THIS TIME. MY ISSUE IS IF SATURN OR GM KNOWS ABOUT THIS PROBLEM WHY AREN'T THEY DOING ANYTHING ABOUT IT AND WHAT DO I NEED TO DO TO GET THIS SOLVED AND GET A NEW TRANSMISSION IN MY VEHICLE. MY VEHICLE ONLY HAS 78*** MILES ON IT I SHOULD NOT HAVE TO BE WORRYING ABOUT THIS SO SOON. THANK YOU FOR YOUR TIME AND HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441260December 26, 2011
POWER TRAIN
TO START WITH IT STARTED SHUTTERING WHEN IT WOULD SHIFT IN THE LOWER GEARS . AS TIME WENT ON IT GOT WHERE IT DIDN'T WANT TO SHIFT OUT OF FIRST AND SECOND GEAR . HOWEVER ONE MORNING I WAS ON MY WAY TO A DOCTORS APPOINTMENT ,I STOPPED FILLED UP WITH GAS AND GET SOME COFFEE AND AS I RETURNED FOR MY DESTINATION I PULLED OUT OF THE STORE AND WAS WAITING ON IT TO SHIFT AND SOMETHING POPPED AND I HAD TO GET OFF THE ROAD BECAUSE IT LOST ALL POWER .I HAVE SINCE BEEN TOLD THAT THERE IS NO TRANSMISSIONS TO BE FOUND BECAUSE THERE IS SO MANY PROBLEMS WITH THE SAME VEHICLE AND THE SAME PART ! SO HOW MANY COMPLAINTS DOES IT TAKE FOR A RECALL TO BE INVESTIGATED? I'M BROKE AND CANT AFFORD TO PUT ANY MORE MONEY INTO A VEHICLE STILL PAYING FOR AND ON A FIXED INCOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438650December 5, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE EXHIBITED A LOUD BANG FROM THE REAR. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIANS ADVISED THAT THE REAR SUSPENSION LINK WAS FRACTURED AND CAUSED THE FRAME RAIL TO FRACTURE AS WELL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433759November 1, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
THE TRANSMISSION IS FAULTY, AND COSTS MORE TO REPAIR THAN THE PRICE OF THE ENTIRE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433764November 1, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL LIGHTS ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE TRANSMISSION, WHICH WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432303October 21, 2011
POWER TRAIN, VEHICLE SPEED CONTROL
AT SLOWER SPEEDS WHEN COLD THE 2004 AWD V6 SATURN VUE VEHICLE CHANGED RPMS (200-300RPM) WITH A STEADY PEDAL AND LOAD. THE SYMPTOMS APPEARED TO GET BETTER AFTER DRIVING FOR 15-20MIN. MY REPAIR SHOP FIRST THOUGHT AN ETERNAL VALVE AND THEN TRANSMISSION SOFTWARE PROGRAMMING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428146October 1, 2011
ELECTRICAL SYSTEM
ERRATIC OCCURRENCE OF AIR CONDITIONING BLOWING HOT OR WARM SOMETIMES AT OUTSIDE TEMP RANGE 82-87 F. COMPRESSOR HAS BEEN REPLACED SEVERAL TIMES AS WELL AS RECHARGED WITH FREON. WORKING WELL TODAY AND HAD IT CHECKED BY AN AUTOMOTIVE BUSINESS SEVERAL TIMES IN ADDITION TO ORIGINAL REPAIRS PERFORMED BY SATURN DEALERSHIP BEFORE SATURN WENT OUT OF BUSINESS. PROBLEM HAS BEEN GOING ON FOR SEVERAL YEARS NOW. THIS IS A SATURN VUE REDLINE 2004 WITH THIS ISSUE. NO ONE HAS FIXED THIS GM OR INDEPENDENT DEALERS. SEEMS TO BE RELATED TO MOTOR RPM WITH GREATER LIKELIHOOD OF MALFUNCTIONING AT FREEWAY SPEEDS 60-65 MPH AND MORE LIKELY TO OPERATE CORRECTLY WHEN THE ENGINE IS IDLING. ALSO, SOMETIMES THE ENGINE WILL NOT START IMMEDIATELY AND ACTS IF IT GAS FLOODED OR GAS STARVED. ENGINE TURNS OVER BUT DOES NOT START. COMPUTER HAS BEEN CHECKED RECENTLY AND THERE ARE NO ABNORMAL COMPUTER CODES. ON ONE OCCASION, ENGINE RAN AS THOUGH IT WAS TWO CYCLING AND DID NOT RUN NORMAL UNTIL THE IGNITION WAS SHUT OFF AND TURNED ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427969September 29, 2011
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TIMING BELT BROKE AND CAUSED VEHICLE TO STALL WHILE DRIVING DOWN THE ROAD AT 45MPH, THIS IN TURN CAUSED MAJOR VALVE DAMAGE TO VEHICLE. POOR ENGINEER DESIGN/FLAWED. STILL PAYING PAYMENTS AND NOW OWE LARGE REPAIR BILL. IT WAS 1,500 MI OUT OF EXTENDED WARRANTY I PURCHASED AT THE DEALER. I HAVE ONLY OWNED THE VEHICLE BARELY 2 YEARS AND IT HAS BEEN IN FOR MANY MISC. REPAIRS INCLUDING BOTH BRAKE CYLINDERS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425367September 14, 2011
EXTERIOR LIGHTING
AS I JUST READ, MY RUNNING LIGHTS, ONE OF THE SAFETY FEATURES LEADING ME TO BUY THE SATURN (NEW IN 2003), ALSO HAVE FAILED. I BEGAN TO NOTICE THAT THE GREEN LIGHT INDICATOR WOULD FLICKER WHEN I STARTED THE VUE, AND THEN THE LIGHT WOULD DISAPPEAR. REALIZING THAT I WOULD LIKELY GET CHARGED HUNDREDS OF DOLLARS FOR REPAIR, I'M LIVING WITH THE FAILURE. IT WOULD BE NICE IF THERE WAS A RECALL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421028August 22, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN A LOUD BANG WAS HEARD. THE VEHICLE WAS MANEUVERED TO THE SHOULDER OF THE ROAD, BUT THE CONTACT COULD NOT LOCATE THE FAILURE. THE CONTACT CONTINUED TO DRIVE AND NOTICED THAT THE STEERING WHEEL WAS DIFFICULT TO CONTROL. THE VEHICLE WAS AGAIN MANEUVERED TO THE SHOULDER OF THE ROAD WHERE THE CONTACT NOTICED THAT THE REAR PASSENGER WHEEL WAS DETACHED FROM THE FRAME. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 85,000. UPDATED 09/30/11*LJ THE CONSUMER STATED AS HIS WIFE WAS COMING TO A STOP, SHE HEARD A NOISE. SHE SOON DISCOVERED THE DRIVER SIDE REAR LATERAL STRUT HAD COME OFF THE FRAME, DUE TO THE BOLT HEAD SHEARING OFF, WHICH ALLOWED THE STRUT TO BREAK AWAY FROM THE FRAME CAUSING THE LEFT REAR TIRE/WHEEL TO SIT INWARD AT AN ANGLE. THE SAME OCCURRENCE HAPPENED ON JULY 27, 2005, WHICH WAS PERFORMED UNDER A RECALL. UPDATED 10/05/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418543August 11, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHEN THE CAR IS IDLING, THE AC STOPS ALTOGETHER. WHEN THE CAR IS IN MOTION, IT SOMETIMES WORKS AND SOMETIMES DOES NOT. WHEN IT DOES WORK, IT DOES RUN AT FULL CAPACITY AND WILL SOMETIMES EVEN BLOW HOT AIR EVEN THOUGH THE AC IS TURNED ON. IT IS HIT OR MISS WHEN TURNING THE VENT SETTINGS AS IT DOESN'T ALWAYS REDIRECT THE AIR FLOW. ALSO, IT IS HIT OR MISS FOR THE AC TO TURN OFF WHEN SWITCHED TO THE OFF POSITION (HOT OR COLD AIR MAY CONTINUE TO BLOW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413008July 12, 2011
SUSPENSION
WHILE DRIVING THE VEHICLE, THE DRIVER HEARD A LOUD "POP" FROM REAR OF CAR. AFTER PULLING OVER THE DRIVER SAW THAT THE TOP OF THE RIGHT REAR WHEEL WAS TIPPED IN. THE CAR WAS TOWED TO AN AUTHORIZED SATURN REPAIR FACILITY. IT WAS DETERMINED THAT THE RIGHT REAR LATERAL LINK ASSEMBLY BROKE. THE MOUNTING BOLT BROKE CAUSING THE MOUNTING FLANGE TO BRAKE OFF OF THE FRAME. THIS ACTION ALSO CAUSED THE FRAME TO BEND. IT WAS NECESSARY TO REPLACE THE FRAME, LINKS, CONTROL ARMS AND SHOCK ABSORBER. TOTAL COST TO ME WAS $1,602.00 SATURN SAID THEY WERE NOT RESPONSIBLE AND WOULD NOT PAY FOR ANY EXPENSES. THE DRIVER WAS TRAVELING AT 30 MPH, DID NOT HIT A POT HOLE OR OTHER OBJECT. THERE WAS NO ACCIDENT INVOLVED, AND NO ONE WAS INJURED. THESE ARE NOT PARTS THAT REQUIRE PERIODIC MAINTENANCE OR UPKEEP. THE PARTS ON THIS CAR FAILED. IF THIS FAILURE WOULD HAVE OCCURRED ON AN INTERSTATE ROAD GOING AT A MUCH FASTER RATE OF SPEED, I CAN'T IMAGINE THE CONSEQUENCES. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407729June 21, 2011
FUEL SYSTEM, OTHER
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE FUEL GAUGE WAS READING INACCURATELY. THE DEALER REPAIRED THE FAILURE BY REPLACING THE FUEL GAUGE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 88,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403939May 31, 2011
SUSPENSION:REAR
WE HAVE A 2004 SATURN VUE, AND WHILE DRIVING HEARD NOISE, BUT DIDN'T NOTICE ANYTHING RIGHT AWAY. WHEN PARKED, REALIZED THAT THE TIRES WERE BOWED OUTWARD. BROUGHT IT TO A MECHANIC, AND FOUND OUT THE REAR SUSPENSION WAS SHEARED OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398326April 30, 2011
FUEL SYSTEM, OTHER
INCORRECT GAS GAUGE READING. 11 GAL. TANK IS CLOSE TO EMPTY AT THE 1/2 MARK. HAS BEEN DOING THIS SINCE THE DAY PURCHASED, BUT UNTIL I SAW THE NEWS ABOUT OTHER GM VEHICLES LAST EVENING, I WASN'T AWARE WHO TO PLACE A COMPLAINT WITH. AT THE 1/2 MARK, TAKES 7-8 GAL. OF GAS TO TOP OFF. SHOCKED AT FIRST GAS PURCHASE AFTER BUYING CAR SINCE GAUGE WAS READING 1/2 FULL; ADJUSTED MY GAS PURCHASES ACCORDINGLY OVER THE YEARS, ALWAYS KEEPING WATCHFUL EYE ON GAUGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395655April 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 SATURN VUE IS ON IT'S SECOND TRANSMISSION. AFTER 50,000 MILES THE TRANSMISSION WENT OUT AND I HAD TO GET A NEW ONE. THE MECHANICS DID NOT SEE ANY REASON WHY THE TRANSMISSION WOULD GO OUT. ANOTHER 50,000 MILES MY CAR STARTED MAKING A NOISE ALMOST LIKE SOMETHING WAS DRAGGING ON THE GROUND. THE MECHANIC DID NOT SEE ANYTHING WRONG AND DID NOT SEE A REASON TO INSPECT. ABOUT 20,000 MILES LATER THE NOISE GOT LOUDER AND MY CAR WOULD MOVE BUT WAS NOT PICKING UP SPEED AS I PRESS THE GAS. I HAD TO PARK MY CAR IN A WALMART PARKING LOT AND WAIT FOR A WRECKER TO COME PICK IT UP. THE MECHANIC AT THE YARD WHERE THE WRECKER CAME FROM TOLD ME THAT THE TRANSMISSION WENT OUT AND THEY COULD NOT SEE A REASON WHY. MY CAR IS NOT UNDER WARRANTY ANYMORE AND I DO NOT HAVE 6000 DOLLARS TO GET IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393229March 22, 2011
POWER TRAIN
MY 2004 SATURN VUE AWD, EQUIPPED WITH A 5-SPEED AUTOMATIC TRANSMISSION (ENGINE/TRANSMISSION SUPPLIED TO GM BY HONDA) HAS 44,550 ORIGINAL MILES ON THE ODOMETER WHEN I RECENTLY EXPERIENCED A TRANSMISSION VIBRATION OR SHAKING MOTION (JUDDER OR SHUDDER) WHILE DRIVING AT SPEEDS BETWEEN 20 AND 45 MPH. GM HAS ISSUED CUSTOMER SATISFACTION PROGRAM RECALL 10285 - V2386 IN FEBRUARY 2001 FOR THIS EXACT SAME PROBLEM BUT IT ONLY COVERS 2005, 2006 AND 2007 VUES. THE RECALL REPROGRAMS THE POWERTRAIN CONTROL MODULE TO CORRECT THE PROBLEM. THE EXACT SAME ENGINE/TRANSMISSION IS USED IN THE 2004, 2005, 2006, AND 2007 VUES YET GM HAS CHOSEN TO IGNORE 2004 VUE OWNERS WITH THE PROBLEM. I HAVE WRITTEN TO GM'S CUSTOMER & RELATIONSHIP SERVICES BUT THEIR ONLY REPLY IS "YOUR VIN IS NOT COVERED". SOMEONE NEEDS TO FORCE GM TO ACKNOWLEDGE THE 2004 SATURN VUE WITH THE HONDA SUPPLIED ENGINE/AUTO TRANSMISSION HAS THIS PROBLEM AND MAKE THEM REPROGRAM THE 2004 POWERTRAIN CONTROL MODULE AS THEY HAVE DONE WITH THE OTHER MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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