Saturn Vue Complaints (2005)

170 consumer complaints on file.

#10593232May 21, 2014
ELECTRICAL SYSTEM
I WAS LOOKING AT THE RECENT RECALLS FOR SATURN AND NOTICED MANY OTHER CUSTOMERS WITH THE KEY FALLING OUT OF THE IGNITION. LIKE EVERYONE ELSE THIS HAS BEEN A LONG TIME SUFFERANCE AND THE SHOP OFFERED NO SOLUTION ONLY SPRAY WITH WD 40. BOTH KEY DO THE SAME AND AGAIN NO EXTRA WEIGHT HAS BEEN ADDED TO THE KEY APART FROM THE DOOR LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592291May 18, 2014
ENGINE, FUEL SYSTEM, GASOLINE
WHILE DRIVING CAR BEGAN SMOKING FROM UNDER HOOD (AT TOP OF HOOD ON PASSENGER SIDE. CAR ALSO BEGAN SHAKING NOT THE STEERING COLUMN BUT THE CAR ITSELF. IT HAD BEEN SHAKING INTERMITTENTLY EARLIER BUT STOPPED AND THEN BEGAN AGAIN WHEN THE CAR BEGAN SMOKING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584131April 22, 2014
ELECTRICAL SYSTEM
WHILE DRIVING I PUT MY HAND ON THE IGNITION KEY AND IT CAME OUT IN MY HAND. I THOUGHT THAT THE KEY MAY BE WORN, SO I USED MY SPARE AND AFTER ABOUT A MONTH IT DID THE SAME THING. IT HAS NOT CAUSED ANY SAFETY ISSUES, BUT IT MAY CAUSE OTHER PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583974April 21, 2014
ELECTRICAL SYSTEM, STEERING
THE KEY WILL NO LONGER TURN IN THE IGNITION. IT'S AS IF I AM USING THE WRONG KEY ENTIRELY. IT HAS STRANDED ME NUMEROUS TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579612April 14, 2014
ELECTRICAL SYSTEM:IGNITION
THE KEY BECAME VERY DIFFICULT TO TURN THE IGNITION ON. I USED THE SECOND KEY AND IT WORKED BETTER FOR A FEW YEARS BUT IS BECOMING A PROBLEM AGAIN. I DO NOT HAVE ANYTHING HEAVY HANGING FROM THE IGNITION KEY. I ALSO DISCOVERED THAT THE IGNITION KEY CAN BE REMOVED WHILE THE VEHICLE IS RUNNING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579161April 11, 2014
ELECTRICAL SYSTEM:IGNITION
THE KEY CAN BE PULLED OUT WHILE THE CAR IS RUNNING. I DID THIS BY ACCIDENT ABOUT 2 YEARS AGO. IT HAS HAPPENED SEVERAL TIMES SINCE. I JUST READ THE ARTICLE ABOUT THE CURRENT GM RECALL IN THE USA TODAY NEWSPAPER. I'M NOT CONCERNED ABOUT IT BEING A SAFETY ISSUE AS I UNDERSTAND IT. I TRY NOT TO PULL IT OUT ANYMORE AS I THINK THAT WOULD LOOSEN IT UP MORE. I DON'T THINK IT EVER GOES OUT OF THE RUN CONDITION. I DID FEEL THOUGH THAT GM MAY HAVE EXCLUDED MY VEHICLE (THE SATURN VUE'S) EVEN THOUGH I FELT THEY HAD SIMILAR/SAME PARTS AS THE ONES IN THE RECALL CAMPAIGNS. I BELIEVE THERE ARE SEVERAL OEM'S (IF NOT ALL WHEN THE VEHICLE GETS OLD) THAT HAVE THIS ISSUE AND I ALSO BELIEVE THAT IT IS NOT A REAL SAFETY ISSUE. THE CUSTOMER KNOWS THEY HAVE AN ISSUE WHICH MAKES THEM SHARE ON THE LIABILITY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577804April 6, 2014
FUEL SYSTEM, GASOLINE
FUEL LINES ARE RUSTED OUT AND LEAKING GAS ONLY AT THE RETAINING CLIPS UNDER THE REAR DOORS. THE LINES ARE NOT RUSTED IN ANY OTHER AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576703April 2, 2014
AIR BAGS, STRUCTURE:BODY, SEATS
WAS DRIVING TO WORK AND WE HAD A LITE SNOW THE NIGHT BEFORE. I HIT A SLICK SPOT ON HIGHWAY AND LOST CONTROL OF THE CAR AND HIT A TELEPHONE POLL. THE CAR IS NOW TOTALED, THE FRONT END WAS COMPLETELY TORN OFF, DRIVERS SEAT BROKE, WINDSHIELD SHATTERED AND WAS PARTIALLY ON THE DASH. THE AIRBAG DID NOT DEPLOY. THIS RESULTED IN A HEAD CONCUSSION, TORN RIGHT SHOULDER AND BADLY BRUISED KNEES ALONG WITH MINOR CUTS TO HANDS AND FACE. THE MAN WHO TOWED IT AWAY ALSO WONDERED ABOUT THIS. I'M WONDERING IF THERE WAS A RECALL THAT I HAVEN'T BEEN ABLE TO FIND ON MY 2005 SATURN VUE? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10576357April 1, 2014
ELECTRICAL SYSTEM:IGNITION
THE IGNITION ON THIS CAR KEEPS LOCKING UP..I HAVE TAKEN IT TO A DEALER THINKING THERE WAS A RECALL FOR THIS. I WOULD LOVE AN OPPORTUNITY TO TALK TO SOMEONE ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575480March 29, 2014
ELECTRICAL SYSTEM:IGNITION
THIS IS AN ONGOING PROBLEM THAT HAS OCCURRED MULTIPLE TIMES. THE 2005 SATURN VUE HAS THE SAME IGNITION SWITCH PROBLEM THAT GM IS ADDRESSING IN THEIR CURRENT RECALL. HOWEVER, THIS CAR IS NOT LISTED AS PART OF THE RECALL. WHEN THE VEHICLE IS IN DRIVE AT ANY SPEED, THE SWITCH CAN TURN EASILY INTO ACCESSORY MODE. THIS TURNS OFF THE ENGINE AND ALSO DISABLES MULTIPLE SAFETY FEATURES (POWER STEERING, POWER BRAKES, AND AIRBAGS). THE SITUATION THIS CREATES IS EXTREMELY DANGEROUS. ADDITIONALLY, THE KEY ITSELF IS ABLE TO SLIP OUT OF THE IGNITION WHILE THE ENGINE IS RUNNING WITH THE CAR IN DRIVE. THIS TOO CAN HAPPEN AT ANY SPEED. DESPITE NUMEROUS REPORTS FROM CONSUMERS IT APPEARS THIS MODEL HAS NOT BEEN INCLUDED IN THE RECALL AS IT RIGHTFULLY SHOULD...UPDATED 06/09/14 *BF UPDATED 06/12/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574997March 26, 2014
ENGINE
WHILE IN OUR DRIVEWAY GETTING READY TO LEAVE IN OUR SATURN VUE, MY HUSBAND PUT THE CAR INTO REVERSE AND STARTED TO BACK UP. AT THIS TIME THE LANYARD ON THE KEY CHAIN GOT HOOKED AND TUGGED THE KEY A BIT. THE ENTIRE CAR COMPLETELY SHUT OFF.UPDATED 06/09/14 *BF AFTER HEARING OF THE RECENT GM RECALLS AND REMEMBERING THIS HAPPENING WITH MY VUE, WE TRIED TO REPLICATE THE PROBLEM WHILE IN MY DRIVEWAY, BUT NOT IN PARK OR NEUTRAL. BY TUGGING ON THE LANYARD, THE ENGINE TURNS OFF WHEN THE CAR IS IN DRIVE PRETTY MUCH EVERY TIME. I HAVE ALSO HAD THE KEY COME COMPLETELY OUT OF THE IGNITION WHILE DRIVING, BUT AS LONG AS IT COMES STRAIGHT OUT AND DOES NOT PULL AT AN ANGLE TO TURN THE STARTER, THE CAR STAYS ON AND CONTINUES TO DRIVE WITH NO KEY IN THE IGNITION. GM NEEDS TO LOOK AT THIS MODEL AS WELL AS THE OTHERS. IF WE CAN EVEN REPLICATE THE ISSUE ON DEMAND, THERE DEFINITELY IS A PROBLEM. I CAN PRODUCE VIDEO OF THIS HAPPENING WITH MY CAR ON REQUEST. UPDATED 06/12/2014 *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572694March 16, 2014
ELECTRICAL SYSTEM
STARTING APPROX 3 YEARS AND 30K MILES AGO THE IGNITION SWITCH WOULD NOT TIGHTLY HOLD THE KEY IN THE CYLINDER. APPROX 2 YEARS AGO THE IGNITION KEY WITH CONNECTED KEY RING FELL OUT OF THE IGNITION LOCK CYLINDER AND ONTO THE VEHICLE FLOOR BUT THE VEHICLE CONTINUED TO RUN AND ACT NORMALLY. WHEN WE ARRIVED AT OUR DESTINATION I TURNED THE IGNITION SWITCH TO OFF WITHOUT USING THE KEY AND THE VEHICLE SHUT OFF AND THE COLUMN LOCKED. WE NOW DRIVE THE CAR WITH ONLY THE IGNITION KEY AND SMALL KEY RING ATTACHED TO MINIMIZE ANY WEIGHT ON THE KEY. ..UPDATED 06/09/14 *BF UPDATED 06/12/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567525March 6, 2014
ELECTRICAL SYSTEM
ON SEVERAL OCCASIONS SINCE DEC 2013, THE KEY WOULD EJECT FROM THE IGNITION SWITCH BEFORE IT IS COMPLETELY TURNED TO THE OFF POSITION. ONCE THIS HAPPENS, THE KEY WOULD NEED TO BE FORCED BACK INTO THE IGNITION SWITCH TO ACTIVATE THE SWITCH BY FORCING TO TURN ON THE IGNITION AND THEN CAREFULLY TURNING IT BACK TO THE OFF POSITION TO SUCCESSFULLY EJECT THE KEY. MOST RECENTLY ON MARCH 1ST, 2014, WHILE DRIVING, MY HAND ACCIDENTALLY HIT THE KEY AND THE KEY FELL OUT OF THE IGNITION SWITCH WHILE THE CAR WAS TRAVELING AT ABOUT 45MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507391April 7, 2013
POWER TRAIN
ON 7-11-12 AFTER BACKING OUT OF A PARKING SPACE & PUTTING THE CAR IN DRIVE THE TRANSMISSION QUIT WORKING. I HAD THE CAR TOWED TO TWO DIFFERENT MECHANICS. BOTH GIVING ME THE SAME ANSWER. THE TRANSMISSION WOULD NEED TO BE REPLACED & IT WOULD COST 3,000. LATER ON I FOUND OUT THAT THERE HAD BEEN A RECALL ON THE TRANSMISSION FOR MY CAR. I CONTACTED THE SATURN CLAIMS DEPT., HAD THE CAR TOWED TO A GM DEALER & ONCE AGAIN WAS TOLD THE SAME THING. SATURN THEN OFFERED ME A 2,500 CREDIT TOWARDS A NEW GM CAR. TO MY KNOWLEDGE I SHOULD HAVE BEEN OFFERED A 5,000 CREDIT OR HALF THE COST OF A REPLACEMENT TRANSMISSION. PLEASE HELP THEY SHOULD HAVE TO RIGHT THERE WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454594April 9, 2012
AIR BAGS
FRONT END OF 2007 SATURN VUE AWD HIT REAR END OF 2005 DODGE 1500 ON HIS TOW HITCH. IMPACT SPEED ESTIMATED AT 20MPH. WHOLE FRONT END WAS CRUSHED INWARD IN A V-SHAPE BECAUSE OF THE TOW HITCH. THE FRONT DRIVER SIDE AIRBAG DID NOT ACTIVATE, ALLOWING THE DRIVER TO HIT THE STEERING WHEEL ON THEIR FOREHEAD. TAKEN TO ER BY AMBULANCE FOR CHECK UP. CAR TOWED AWAY. WHY DIDN'T THE AIRBAG GO OFF? POLICE OFFICER SAID THAT SOME AIRBAGS DO GO OFF, AND SOME DON'T GO OFF. SEEMS LIKE THE AIRBAG SHOULD HAVE BEEN ACTIVATED UNLESS THERE WAS A DEFECT OR SOME OTHER EXTENUATING CIRCUMSTANCES (WHICH I DON'T SEE). DAMAGE AMOUNT ESTIMATED BY INSURER AT $6666.44. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10454324April 6, 2012
POWER TRAIN
AFTER PURCHASING MY SATURN VUE, JANUARY 11, 2011, IT REQUIRED SERVICE AND A SUBSEQUENT TRANSMISSION REPLACEMENT ON OR ABOUT APRIL 1, 2011. THE REPAIR WAS COVERED BY MY EXTNEDED WARRANTY, HOWEVER, THE MOST RECENT TRANSMISSION FAILURE, APRIL 2, 2012, WAS NOT COVERED BY A WARRANTY. THE DEALERSHIP IS SEEKING TO HAVE ME PAY 50% OF THE COST TO REPLACE, FOR A SECOND TIME, A FAULTY TRANSMISSION, WITH NO GUARANTEE THAT ITS PERFORMANCE WILL EXCEED THAT OF MY PREVIOUS TRANSMISSION REPLACEMENT. BETWEEN THE COST OF BOTH TRANSMISSIONS, THE REPAIR TO MY VEHICLE EXCEEDS THE VALUE OF IT AS A WHOLE. I AM TERRIFIED THAT I WILL ENCOUNTER THIS PROBLEM AGAIN, AND CANNOT AFFORD THE COST TO REPAIR A PROBLEM THAT WAS FORESEEABLE THEN, AS WELL AS NOW. I DO NOT KNOW WHERE TO TURN, BUT I FEEL AS THOUGH THIS IS AN IRRESPONSIBLE WAY TO CONDUCT BUSINESS, AND THE IMPROPER FUNCTIONING OF THIS COMPONENT COULD BE THE DIFFERENCE BETWEEN HIGHWAY SAFETY AND A FATAL ACCIDENT IN THE EVENT THE TRANSMISSION FAILS AT HIGH SPEEDS. PLEASE HELP MAKE THIS RIGHT FOR ME, AND ALL OTHER CONSUMERS NOT YET AWARE OF THE BATTLE THAT THEY WILL, MOST LIKELY, FACE IF THEY ARE IN POSSESSION OF A SATURN VUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440075December 15, 2011
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT WAS DRIVING 45 MPH WHEN HE CRASHED INTO ANOTHER VEHICLE THAT ABRUPTLY STOPPED. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT RETRACT. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 116,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10425731September 16, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT THE IGNITION WOULD LOCK AND HE COULD NOT TURN TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE IGNITION HOUSING AND IGNITION SWITCH. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT DUE TO THE AGE AND THE MILEAGE ON THE VEHICLE, THEY WOULD NOT REIMBURSE HIM FOR THE REPAIRS AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425575September 15, 2011
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
I AM RECENTLY HAVING PROBLEMS GETTING MY 2005 SATURN VUE INTO 1ST GEAR. CALLED A TRANSMISSION COMPANY WHO LOOKED IT UP AND SAID THERE WERE A LOT OF COMPLAINTS ABOUT THIS VERY ISSUE, YET THERE IS NO RECALL FOR IT. I ONLY HAVE 60,000 MILES ON MY VEHICLE. THE PROBLEM IS THAT SATURN PUT IN A RUBBER TYPE SHIFTING LINKAGE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423142September 3, 2011
ENGINE AND ENGINE COOLING
I OWN A 2005 SATURN VUE AND IN JUNE 2011 I EXPERIENCED A/C FAILURE THAT TOOK MY MECHANIC SEVERAL WEEKS TO DIAGNOSIS THE PROBLEM. WE ORDER THE PARTFROM MILTON RUBEN CHEVY DEALER AND THE PART WAS REPLACED ON MY VUE AT THE END OF JUNE 2011. AS OF YESTERDAY I WAS DRIVING DOWN THE ROAD AND SMOKE STARTED TO RISE OUT FROM UNDER MY VUE. I PULLED OVER AND NOTED AS LONG AS THE MA/C WAS OFF THAT THE SMOKE STOPPED. MY HUSBAND TOOK IT TO OUR MECHANIC WERE THE SAME PART AT THE SAME PLACE SPLIT AGAIN NOW MY A/C DOES NOT WORK AND IT IS STILL 100 PLUS DEGREES AND THE PART IS NOT EVEN NINETY DAYS OLD. I BELIEVE WITH ALL THE COMPLAINTS THAT I HAVE READ ON THE A/C SATURN PROBLEMS THERE SHOULD BE A RECALL ON THIS PART . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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