Saturn Vue Complaints (2009)

125 consumer complaints on file.

#10947912January 27, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE HOSE FOR THE MOON ROOF DRAINS ARE LEAKING CAUSING MOLD AND ELECTRICAL ISSUES IN THE VUE. WE HAD THE HOSES REPLACED TWICE BUT THE PROBLEM KEEPS HAPPENING. ELECTRICAL ISSUES HAVE CAUSED ISSUES WITH STARTING, INSTRUMENT PANEL, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939028January 2, 2017
STEERING
WHILE TURNING AT LOW SPEEDS POWER STEERING GOES OUT. THE VEHICLE BECOMES HARD TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935897December 16, 2016
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT THE KEYS WOULD NOT COME OUT OF THE IGNITION WHILE IN THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935222December 14, 2016
AIR BAGS, STRUCTURE:BODY, ENGINE
DRIVING VEHICLE AROUND 55MPH VEERED OFF ONTO LOOSE GRAVEL. HIT A DRAIN CULVERT FLEW INTO THE AIR, SLAMMED DOWN INTO A DITCH, AND HIT SEVERAL CUT TELEPHONE POLES USED AS LANDSCAPE DECORATIONS WITH NO FRONT AIR BAG DEPLOYMENT. RECEIVED MEDICAL ATTENTION AND FILED POLICE REPORTS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10909889September 27, 2016
AIR BAGS
TAKATA RECALL I HAVE BEEN GETTING A "SERVICE AIR BAG" INDICATOR. IT SEEMS TO HAPPEN EVERY DAY WHEN THE TEMPERATURE IS EXTREMELY HOT OVER 100 DEGREES. ON COOLER DAYS, I DO NOT GET THE INDICATOR LIGHT. WHEN IT IS HOT, THE LIGHT COMES ON IMMEDIATELY WHEN I START MY CAR. IF I DRIVE A DISTANCE WITH THE AIR ON, IT GOES OFF. THIS STARTED HAPPENING OVER A MONTH AGO. I WENT TO A DEALER AND THEY CHARGED ME $105 TO RUN A DIAGNOSTIC TEST. THEY SAID SOMETHING NEEDS REPLACING AND WILL COST ME $495. I HEARD FROM A FAMILY MEMBER WHO WORKED FOR GM THAT BECAUSE THIS IS A SAFETY ISSUE, I SHOULD NOT HAVE TO PAY FOR THIS. IS THIS TRUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885893July 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT THE IGNITION KEY HESITATED TO DISENGAGE FROM THE VEHICLE INTERMITTENTLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875329June 20, 2016
UNKNOWN OR OTHER
THE AIR CONDITIONING IS NOT WORKING IT WILL WORK FOR A FEW MINUTES THEN JUST BLOW HOT AIR IT HAS BEEN CHECKED FOUR TIMES BY SERVICE TECHS. I HAVE NOT TALKED TO A SATURN OWNER THAT SAID THEIRS WORKED GOOD I THINK GM SHOULD RECALL ALL OR THE 2009 MODELS A TRY TO FIX THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873502June 9, 2016
STEERING
UPON STOPPING AND SETTING GEARSHIFT TO PARK AND TURNING OFF THE IGNITION THE KEY GETS STUCK IN THE ACCESSORY POSITION. THIS DRAINS THE BATTERY TO THE POINT OF OBTAINING A DEAD BATTERY. HAVE TAKEN THE CAR TO THE DEALERSHIP AND HAD A NEW KEY CYLINDER PUT ON. KEY STILL GETS STUCK. NEW ADDITIONAL PARTS ON ORDER FOR 230.00 WAITING TO FIND OUT IF THIS FIXES THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837447February 22, 2016
STEERING
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND AN ABNORMAL SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND THE INLET PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON TWO SEPARATE OCCASION WHERE IT WAS DIAGNOSED THAT THE GEAR ASSEMBLY NEEDED TO BE REPLACED. IN ADDITION, THE SHAFT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,685. UPDATED 04/21/2016*LJ UPDATED 05/31/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823627February 1, 2016
STEERING
THE WHEEL IS HARD TO TURN WHEN BACKING OUT OF A PARKING SPOT AND MAKING TURNS TO THE LEFT AND RIGHT.IT HAPPENS WHEN EVER I MAKE A TURN IN DRIVE AND WHEN I AM BACKING UP FROM PARK. IT STARTED WHEN THE CAR MILAGE HIT OVER 100,000. WE TOOK IT TO THE DEALER AND WAS TOLD WE NEEDED TO FLUSH THE POWER STEERING FLUID. WE DID THAT AND THE PROBLEM SITLL HAPPENS. IT STARTED AGAIN ABOUT 2 HOURS AFTER WE PICKED UP THE CAR. TOOK THE CAR BACK AND WAS TOLD THAT WE NEED TO CHANGE THE RACK AND THE PUMP. WILL COST ME OVER $1500. IS THIS ON A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816688December 29, 2015
SERVICE BRAKES, ENGINE, SUSPENSION
THE SELLING DEALERSHIP LISTS THIS VEHICLES CURRENT CONDITION AS, "SUBURB CONDITION." THE FOLLOWING INSPECTION COMMENTS WERE PROVIDED TO ME WHEN AT THIS DEALERSHIP: A) DRIVERS SIDE SUN VISOR BROKEN, DOESN'T STAY IN PLACE; B) LEFT FRONT HEADLIGHT OUT; C) NO HEAT CONTROL (ALWAYS BLOWING COLD); D) DRIVERS SIDE LUMBAR ADJUSTER BROKEN OFF; E) AIR FILTER DIRTY; F) FRONT AND REAR BRAKES AT 3 MM. RECOMMEND FRONT AND REAR PADS AND ROTORS; G) "SMALL" OIL LEAK NEAR TRANSFER CASE; H) FRONT SWAY BAR LINKS "RATTLE" OVER BUMPS. AN ESTIMATE WAS PROVIDED FOR PARTS AND LABOR COSTS, BUT DID NOT INCLUDE PARTS AND LABOR COSTS FOR FIXING THE HEAT OR THE ENGINE LEAK(S). ALSO, LABOR COSTS WERE NOT PROVIDED FOR REPAIRING THE LUMBAR SUPPORT. THE TOTAL COST FOR THESE REPAIRS IS SEVERAL THOUSAND DOLLARS. BASED ON THESE INSPECTION RESULTS, AND MY OWN OBSERVATION (I.E. THE TIRES DOT DATES AND WEAR INDICATE INSTABILITY IN CARS PERFORMANCE AND SAFETY), THE CURRENT CONDITION OF THIS VEHICLE IS NOT "SUBURB."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806295November 23, 2015
VISIBILITY/WIPER
THE REAR DEFROSTER DOES NOT WORK. WHEN YOU PRESS THE REAR DEFROSTER WINDSHIELD WIPER FLUID POURS OUT OF THE VEHICLE. NO DEFROSTING HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789473November 10, 2015
SERVICE BRAKES
AUGUST 2015 I WAS ON MY WAY HOME FROM WORK AROUND 6:25PM ON I-75 THE ENGINE STARTED REVVING AND RPM WERE HIGH AND TRUCH FELT LIKE I WAS PUSHING GAS AND BRAKE PEDAL AT SAME TIME. CHECK ENGINE LIGHT COMES ON. I THOUGHT THE TRANSMISSION WAS FAILING. CALLED ONSTAR FOR A DIAGNOSTIC AND WAS TOLD THE CODE IS P0340, CONTINUE TO DRIVE AND IF MORE ISSUES TAKE IN TO DEALER. ALL OF A SUDDEN MY SPEED WENT FROM 65 TO 30 AND EVEN THOUGH I WAS FLOORING GAS PEDAL IT WOULD GO NO MORE THAN 20-30 MPH. I FRANTICALLY, SOMEHOW WAS ABLE TO MANEUVER 5-6 LANES OF TRAFFIC AND PULL OVER ONTO THE SHOULDER. NEEDLESS TO SAY I HAD TO BE TOWED. IT WAS ONLY BY THE GRACE OF GOD THAT I WAS NOT HIT NOR CAUSED SOMEONE ELSE TO HAVE AN ACCIDENT ON I-75 IN BUSY ATLANTA. I WAS 50 MILES AWAY FROM HOME AND HAD TO GET A RIDE HOME. AFTER DAYS OF RESEARCH AND THE REPAIR SHOP DIAGNOSING THE VEHICLE ACCORDING TO THE CODES, I HAD TO REPLACE THE CATALYTIC CONVERTER HUB 2.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789501November 10, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE CHECK ENGINE LIGHTS WAS SUPPOSED TO BE DUE TO A CATALYTIC CONVERTER WAS A SURE FIX, I PAID 700 TO REPLACE AND A DAY AFTER PICKING UP FROM MY MECHANIC IT IS DOING IT AGAIN. IT WAS HESITANT AT FIRST BUT THEN IT STARTED AGAIN AND GOT WORSE. THE RPM ACCELERATING BUT SPEEDOMETER SLOWING DOWN. I TOOK IT BACK TO MY MECHANIC, HE READ SOMETHING TO ME ABOUT THE REPLACEMENT OF CONVERTER, IT SAID TO DRIVE IT FOR 1 HOUR AT HIGH SPEEDS TO BURN OFF INSIDE THE NEW CONVERTER, RESET THE LIGHT WHICH SHOULD FIX THE PROBLEM. I HAD ALREADY DRIVEN FOR 1 HOUR BECAUSE I LIVE AN HOUR AWAY. I HEAD HOME AND AS I'M GETTING ON THE ENTRANCE RAMP TO I-75 SOMETHING CAME THROUGH MY VENTS AND IN MY THROAT AND CHEST AND I START COUGHING REALLY BAD AND TIGHTNESS IN CHEST. I GOT UP TO 55MPH AND THE TRUCK STARTED JERKING AND I NOTICED THE BRAKE PEDAL WAS DOWN TO THE FLOOR AND MY BRAKES LOCKED UP. IT WILL NOT GO MORE THAN 20-30MPH. I PULLED OVER TO THE SHOULDER AND WHILE STILL IN DRIVE THE TRUCK WILL NOT MOVE. CHECK ENGINE, ABS AND TRACTION LIGHTS CAME ON. I CALLED MECHANIC AND HE SUGGESTED I ROLL DOWN MY WINDOWS AND GET SOME AIR BECAUSE I WAS COUGHING SO BAD AND HAVE IT TOWED TO BE SAFE. CALLED ONSTAR AND NOW ABS CODES, TOLD TO TAKE IN FOR SERVICE WITHIN 7 DAYS, I ADVISED HER CANNOT DRIVE OVER 20MPH AND REQUESTED A TOW. A STATE TROOPER STOPPED TO ASSIST ME, SAID TO GET IN SAFER PLACE SO HE HELD TRAFFIC AND DROVE BEHIND ME TO GET OFF INTERSTATE WHILE I WAIT FOR TOW TRUCK. 7:32PM IN THE MIDST OF RUSH HOUR TRAFFIC AND 50 MILES FROM HOME. I WAS HORRIFIED! I WAITED 2 HOURS FOR A TOW THAT NEVER SHOWED, HAD TO GET A RIDE HOME AGAIN. EVENTUALLY GOT VEHICLE TO A GM DEALER. I RCVD A CALL FROM THE SERVICE DEPT WITH A QUOTE OF $5K OF REPAIRS TO INCLUDE A BRAKE JOB BECAUSE REAR PADS WERE METAL TO METAL. HAD BRAKES CHECKED 1WEEK BEFORE AND HAD 30% LEFT, LEADS ME TO BELIEVE IT WAS BRAKE DUST MAKING ME SICK.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10783220October 19, 2015
ELECTRICAL SYSTEM
SOMETIMES WHEN I TURN MY 2009 SATURN VUE OFF I CANNOT GET THE KEY OUT OF THE IGNITION. I WILL HAVE TO PUT THE CAR BACK INTO DRIVE AND THEN BACK IN PARK BEFORE I CAN GET THE KEY OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760694September 1, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING DOWN ROAD ACCELERATION SLOWED, ALL INSTRUMENT PANEL LIGHTS CAME ON, LOSS FULL POWER STEERING & BRAKE FUNCTIONS, NO TURN SIGNALS, BRAKE LIGHTS, FUEL GAUGE WENT TO EMPTY, MESSAGES ON DRIVER AIR BAG, STABILITRAK,TIRE AIR PRESSURE,ABS, EVERYTHING WAS FLASHING. ALL INSTRUMENT PANEL LIGHTS WERE ON, RADIO STOPPED, SUDDEN INCREASED ACCELERATION THEN DECREASED AGAIN. I GOT PULLED OVER TO A PARKING LOT (WHICH WAS VERY HARD WITH BRAKE PEDAL GOING TO FLOOR & STEERING ALMOST IMPOSSIBLE), TURNED OFF CAR & REMOVED KEY. STILL HAD ALL (4) OPEN DOOR LIGHTS ON AND ALL THE DOORS WERE SHUT. THEY STAYED ON MORE THAN 5 MINUTES BEFORE FINALLY GOING OFF. I SAT THERE 30 MINUTES BEFORE TRYING TO START THE CAR AGAIN. WHEN I STARTED IT EVERYTHING WAS WORKING AGAIN AS IF IT HAD RESET ITSELF. YESTERDAY AUGUST 31, 2015 WAS THE THIRD TIME THIS SAME THING HAS HAPPENED TO ME WHILE DRIVING AT 45 MPH OR MORE. THIS IS EXTREMELY DANGEROUS AS I DRIVE DAILY ON HEAVILY TRAVELED PARKWAYS. DEALERSHIPS CAN NOT FIND A PROBLEM WHEN I TAKE IT TO THEM. THEY JUST WANT TO RESET THE ELECTRICAL SYSTEM. IT JUST OCCURS AGAIN SO THAT IS NOT THE SOLUTION. NEED HELP GETTING THIS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745715August 3, 2015
STEERING
WHEN MAKING A LEFT TURN, THE POWER STEERING SEEMED TO FAIL AND IT TOOK A GREAT DEAL OF STRENGTH TO COMPLETE THE TURN. I HAVE ALSO HAD THIS PROBLEM WHEN MAKING RIGHT TURNS. IT HAPPENS AT LOW SPEEDS BEING THAT IT HAPPENS WHEN TURNING. THIS HAS HAPPENED MANY TIME. I SEE THAT THERE HAS BEEN A RECALL ON SOME VEHICLES BUT NOT MINE FOR THE SAME TYPE OF ISSUE. I AM AFRAID THAT I WILL LOOSE CONTROL OF MY CAR. MY SERVICE CENTER, WHICH IS A SATURN AUTHORIZED DEALER MENTIONED A STEERING SENSOR, BUT I BELIEVE IT IS A POWER STEERING ISSUE. THEY TOLD ME THE REPAIR WOULD COST OVER $500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745732August 3, 2015
STEERING
TL* THE CONTACT OWNS A 2009 SATURN VUE. WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING SEIZED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE R/R HUB SPEED SENSOR AND STEERING ANGLE SENSOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE STEERING R/R HUB WAS REPAIRED; HOWEVER, THE STEERING ANGLE SENSOR WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745192July 31, 2015
STEERING
WHEN MAKING TURNS AT LOWER SPEEDS I HAVE TO USE TWO HANDS TO GET THE VEHICLE TO TURN AND THIS HAPPENS UNEXPECTEDLY AND HAS BEEN OCCURRING REGULARLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735886July 22, 2015
SERVICE BRAKES
ON FREEWAY @65 MPH, AFTER 10-12 MILES, SUDDEN DECELERATION, ATTEMPTED TO ACCELERATE, CONTINUED DECELERATION, NO INDICATOR LIGHTS. ALL 4 BRAKES APPLIED WITHOUT PEDAL MOVEMENT. PULLED TO SIDE OF RODE. TURNED OFF CAR, INSPECTED TIRES AND UNDERSIDE OF CAR, NOTHING UNUSUAL. PARKING BRAKE CYCLED 2-3 TIMES. RESTARTED CAR AND DROVE ANOTHER 10-15 MILES, SAME UNEXPLAINED BRAKING, IN MODERATE TO SEVERE TRAFFIC VERY FRIGHTENING, DANGEROUS (05/30/2015). TAKEN TO DEALER 2 TIMES, STILL NOT REPAIRED AFTER REPLACING BRAKE PRESSURE MODULATOR VALVE (BPMV -06/05/215) AND THE EBCM (07/22/2015 0900). AND NOW A 3RD TIME. (7/22/2015 1600).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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