Saturn Vue Complaints (2003)

622 consumer complaints on file.

#10101260November 18, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
WINDSHIELD WASHER SPRAYER SPRAYED TOO LOW ONTO THE WINDSHIELD. DEALER STATES IT WAS OPERATING AS DESIGNED. THE SPRAY TOUCHED ONLY THE BOTTOM OF THE WINDSHIELD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098851November 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
FROM THE BEGINNING OF THE WARRANTY TRANSMISSION HAS CONTINUED TO MAKE HORRIBLY LOUD AND ANNOYING GRINDING AND WHIRRING SOUNDS THAT CONTINUE TO GET WORSE AND WORSE. I HAVE HAD THE TRANSMISSION IN 8 TIMES AND THE PROBLEM REMAINS. WHEN ATTEMPTING TO EVOKE THE LEMON LAW, BOTH CORPORATE AND THE DEALER WERE EXTREMELY BELLIGERANT AND UNCOOPERATIVE--DENYING THAT ANY PROBLEM EXISTED. THIS IS DESPITE THE FACT THAT THE TRANSMISSION PROBLEM WAS SO SEVERE THAT SATURN STOPPED PRODUCTION ON THE VUE WITH CTI TRANSMISSION AND HAS MADE THE DECISION NOT TO CONTINUE TO USE IT AFTER THIS YEAR'S MODEL END. IMMEDIATGELY UPON EVOKING THE LEMON LAW, NOT ONLY DID CORPORATE REFUSE TO HONOR IT, BUT ORPORATE TOLD THE LOCAL DEALERSHIP NOT TO HAVE ANYTHING TO DO WITH FIXING MY CAR WITHOUT THEIR APPROVAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098807November 14, 2004
WHEELS, SUSPENSION:REAR
BAD WEATHER CONDITIONS (RAIN) CAR HIT SIDE GUARD ON HIGHWAY, REAR WHEEL SNAPPED OFF CAUSING ROLL OVER - RESULTED IN INJURY TO DRIVER - CAR TOTALLY DESTRYOED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10096227October 22, 2004
SUSPENSION
WE HAVE CONTINUALLY HAD OUR STRUTS ADJUSTED/AND OR REPLACED. WE HAVE BROUGHT THE CAR IN FOR REPAIR MORE THAN 15 TIMES IN LESS THAN 2 YEARS. WE HAVE HAD THE STRUTS REPLACED AT LEAST 4 TIMES AND HAD TO HAVE TIRES REPLACED DUE TO ALIGNMENT ISSUES CAUSED BY THE STRUT PROBLEMS. THE CAR WAS FIRST BROUGHT IN ABOUT 11 DAYS AFTER PURCHASE AND ALMOST EVERY MONTH - MONTH AND A HALF SINCE THEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097456October 14, 2004
SUSPENSION:REAR
REAR SUSPENSION UNSAFE. *BF THROUGH THE MEDIA THE CONSUMER BECAME AWARE OF HER VEHICLE'S REAR SUSPENSION PROBLEM. THE CONSUMER CONTACTED THE DEALER WHO INDICATED THAT THE NHTSA TEST WAS NOT RELIABLE AN D THAT THE REPAIRS COULD NOT BE DONE UNTIL OCTOBER 2004. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093806October 8, 2004
SUSPENSION:FRONT:SPRINGS:TORSION BAR
I OWN A 2003 SATURN VUE V-6 AWD. WE HAVE HAD THE FRONT TORSION SUPPORT BARS REPLACED 4 TIMES WITHIN A YEAR OF OWNING THIS VEHICLE. WE ARE NOT SATISFIED WITH THIS AT ALL. THERE MUST BE ANOTHER PROBLEM THAT IS CAUSING THE TORSION SUPPORT BAR TO GO BAD. 4 TIMES IN A YEAR, THERE IS A PROBLEM THERE. ALL REPAIRS HAVE BEEN UNDER WARRANTY. WE ARE NOW TAKING THE VEHICLE BACK AGAIN FOR WHAT APPEARS TO BE THE SAME THING . SATURN ASSURES US THEY HAVE A AREA MANAGER MONITORING OUR CONCERN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093305September 29, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
COOLANT LIGHT APPEARS & I HAVE TAKEN THE CAR MORE THEN 5 TIMES FOR THE SAME PROBLEM, THE CAR LEAKS, THE DEALERSHIP COULD NOT FIND THE PROBLEM, THE COOLANT IS MIXING WITH THE OIL. THE HOSE HAS BEEN REPLACED & THE ENGINE HAS BEEN PULLED OUT FROM THE CAR, BUT THEY STILL COULD NOT FIND THE PROBLEM. THE PROBLEM HAS STARTED IN OCTOBER 2002, & ITS NOW SEPTEMBER 2004 & THE DEALER STILL CAN NOT FIND THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092596September 17, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE HESITATED BEFORE ACCELERATING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092025September 14, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
CONSUMER STATED VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN SHIFTING FROM PARK INTO REVERSE. THE DEALERSHIP HAS INSPECTED THE VEHICLE SEVERAL TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083834September 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), STRUCTURE:BODY:HOOD
WHILE DRIVING IN NEW FALLEN SNOW THE VEHICLE STOPPED WHILE ATTEMPTING TO GO UP A SMALL GRADE. THE VEHICLE TRANSMISSION WOULD NOT TO ENGAGE IN REVERSE. THE CONSUMER WAS NOT ABLE TO CONTROL THE VEHICLE WHEN IT BEGAN TO SLIDE FROM LEFT TO RIGHT. THE CONSUMER CONTACTED THE DEALER WHO INDICATED THAT THE PROBLEM WAS THE TRANSMISSION MODULE. THE HOOD RELEASE WAS NOT WORKING BECAUSE THE HOOD RELEASE CABLE WAS STRETCHED AND BENT *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090738September 10, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
ON 5/1/04, THE VEHICLE WAS TAKEN TO SATURN SERVICE BECAUSE THE FUEL GUAGE READ THAT THE TANK WAS 3/4 FULL AFTER VEHICLE WAS FILLED UP. THE SENDING UNITS WERE REPLACED. *AK ON 6/28/04 THE VEHICLE WAS AGAIN TAKEN IN FOR SERVICE BECAUSE THE FUEL GUAGE READ THAT IT WAS ABOUT 1/8 FULL WHEN THERE WAS LESS THAN 1 GALLON OF FUEL IN THE 15 GALLON TANK. SATURN SERVICE CHECKED THE VEHICLE AND SAID THAT THERE WAS NO PROBLEM WITH THE FUEL GUAGE. ON 9/8/04 DURING RUCH HOUR, I WAS TRAVELLING AT HIGH SPEEDS ON THE FREEWAY WITH MY 8 WEEK OLD SON WHEN THE VEHICLE RAN OUT OF GAS. THE GUAGE READ THAT THERE WAS ALMOST 1/4 TANK OF FUEL LEFT. I WAS STRANDED IN THE FAST LANE DURING RUSH HOUR ON A 106 DEGREE DAY WITH AN 8 WEEK OLD INFANT BECAUSE THE FUEL GUAGE ON MY SATURN VUE DID NOT READ THE AMOUNT OF FUEL LEFT IN THE TANK. TWO HIGHWAY PATROL OFFICERS HAD TO CLOSE THE FREEWAY AND PUSH THE VEHICLE OFF THE FREEWAY. WITHOUT THEIR IMMEDIATE ASSISTANCE, THERE COULD HAVE BEEN A SERIOUS ACCIDENT. ON 9/9/04 SATURN SERVICE CHECKED THE VEHICLE AGAIN AND SAID THAT THERE WAS NOT A PROBLEM WITH THE FUEL GUAGE AND THE TANK HAD 2.5 GALLONS LEFT OF FUEL. ONLY WHEN A SERVICE TECHNICIAN DROVE THE CAR AND WAS STRANDED WHEN IT RAN OUT OF GAS DID THE SERVICE DEPARTMENT TAKE THE CLAIM SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090092August 31, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AUTOMATIC DOOR LOCKS WOULD INTERMITTENTLY LOCK THE DOORS WHICH PREVENT THE CONSUMER FROM GETTING IN OR OUT OF THE VEHICLE. DEALER WAS NOTIFIED. DEALER REPLACED THE POWER DOOR ASSEMBLY, BUT PROBLEM RECURRED. THEN, DEALER WAS UNABLE TO RESOLVED THIS ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089977August 30, 2004
ELECTRICAL SYSTEM
TURN SIGNAL FAILED. THE CONSUMER REPLACED THE BULBS BUT WITHIN A WEEK THEY BURNED OUT AGAIN. *AK THE CONSUMER THEN COMPLAINED TO THE DELAER WHO REPLACED THE RESISTOR AND BULBS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089561August 24, 2004
SUSPENSION:REAR
WHILE DRIVING AT 25 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD COLLISION. AS RESULT OF THE COLLISION REAR SUSPENSION COLLAPSED. INSURANCE COMPANY INDICATED TO THE CONSUMER VEHICLE WAS TOTALED. DEALERSHIP WAS NOTIFIED. CONSUMER HAS PICTURE OF THE ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10088420August 23, 2004
SUSPENSION:REAR
MY WIFE WAS TRAVELLING NORTH ON INTERSTATE RT 83 TOWARDS YORK, PA IN OUR 2003 SATURN VUE. THE WEATHER WAS LIGHT RAIN WITH THE TEMPERATURES IN THE LOW TO MID 30'S. THE TIME OF DAY WAS AROUND NOON. WITHOUT WARNING, SHE LOST CONTROL OF THE VEHICLE. IT ROLLED OVER, RESTING ON THE PASSENGER-SIDE FACING ONCOMING TRAFFIC. I VIEWED THE VEHICLE AFTER THE ACCIDENT. THE DRIVER-SIDE REAR WHEEL WAS CROOKED, AS IF THE REAR AXLE WERE BENT. HOWEVER, THERE WAS NO DAMAGE TO THE DRIVER-SIDE OF THE VEHICLE. I THOUGHT THAT WAS VERY UNUSUAL TO HAVE A BENT REAR WHEEL WITH NO DAMAGE ON THAT SIDE OF THE VEHICLE. NOW I'M WONDERING IF THE WHEEL COLLAPSE DEFECT IS WHAT CAUSED OUR SATURN VUE TO ROLL OVER. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10089241August 18, 2004
EXTERIOR LIGHTING:HEADLIGHTS
INTERMITTENTLY WHILE DRIVING AT NIGHT THE HEADLIGHTS FAILED. THIS CAUSED POOR VISIBILITY TO THE DRIVER. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE , AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED , AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION. MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086975August 16, 2004
SUSPENSION:REAR
ON JULY 28, 2004, DRIVING EAST ON HWY 221 TOWARD MARATHON, NY WHEN I PASSED OVER A FLOODED SECTION OF ROAD IN A 2003 SATURN VUE. THE VEHICLE SPUN AND ROLLED OVER TWICE. I HAVE SINCE RECEIVED A RECALL NOTICE FROM SATURN SECONDARY TO POSSIBLE SUSPENSION FAILURE AND ROLLOVER RISK. THE CAR IS BEING HELD BY MY INSURANCE COMPANY, USAA AUTO, AT CO-PART, 46 ZUK PIERCE ROAD, CENTRAL SQUARE, NY 13036. THE STOCK NUMBER IS 681194. I WOULD LIKE TO KNOW WHETHER SUSPENSION FAILURE CONTRIBUTED TO THIS ROLLOVER ACCIDENT.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10086682August 12, 2004
SUSPENSION:REAR
BARK ON 5/15/2004 I NOTICED THE REAR DRIVER SIDE TIRE ON OUR 2003 SATURN VUE WITH UNEVEN WEAR. THE PASSENGER SIDE WAS ALSO BUT NOT AS BAD. TOOK CAR INTO SATURN THEY SAID WE MUST HAVE HIT SOMETHING AND BENT SOME PART OF THE REAR SUSPENSION CAUSING THE TIRE TO GO OUT OF ALINEMENT. MY WIFE DRIVES THIS CAR AND DOESN'T REMEMBER HITTING THING LET ALONE SOMETHING THAT COULD BEND METAL. THEY CHARGE US $324.63 TO REPAIR AND REPLACE ONE TIRE. THEY SAID THAT WARRENTEE DID NOT COVER THIS. NOW I SEE THAT A TEST CAUSED THE REAR SUSPENTION TO BEND AND THEY HAVE A RECALL. THEY WON'T TELL ME WHAT THEY ARE GOING TO DO, AND I NOT REALLY SURE JUST WHAT THEY REPLACED LAST TIME, THIS MIGHT BE RELATED? I STILL NEED TO REPLACE THE PASSENGER SIDE TIRE, AS SOON AS I CAN AFFORD A NEW ONE, BUT I THINK THIS MIGHT BE RELATED TO THE RECALL. IF SO IS SATURN LIABLE FOR THE PAST REPAIRS? HOW CAN I FIND OUT WHAT THEY INTEND TO REPLACE IN THE RECALL? THANKS FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086625August 11, 2004
SUSPENSION:FRONT:SPRINGS:TORSION BAR
WE HAVE HAD THE TORSION BAR SUPPORT REPLACED 3 TIMES IN OUR 2003 SATURN VUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086295August 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
SECOND COMPLAINT: ATTEMPTING TO LEAVE WORK, AT BUSY INTERSECTION ATTEMPTED TO PULL INTO INTERSECTION. VUE HESITATED, DROPPED ALL POWER, RPM'S STUCK AT ABOUT 4000 AGAIN, HAD ACCELERATOR PUSHED TO THE FLOOR AND IT ACTED LIKE IT WAS STALLING AND WOULD BARELY MOVE. DID THIS FOR APPROXIMATELY 20 SECONDS BEFORE IT FINALLY STARTED ACCELERATING AGAIN. LUCKILY OTHER DRIVERS CAME TO A STOP AND AVOIDED HITTING ME. THE SATURN VUE WITH VTI IS A DANGER ! THE ONLY FIX SATURN HAS FOR IT IS TO FLUSH THE TRANSMISSION, RECALIBRATE AND ADD TRANSMISSION ADDITIVE. THIS ONLY HELPS FOR ABOUT A WEEK OR SO AND IT STARTS AGAIN. I CAN NOT PARK IN GRAVEL, DIRT OR GRASS BECAUSE THE TRANSMISSION WILL SHUT DOWN AND IT WILL NOT GO IN DRIVE. I CAN NOT PARK ON ANYTHING MORE THAN A 4% INCLINE OR THE TRANSMISSION WILL SHUT DOWN AND IT WILL NOT MOVE IN DRIVE. THESE VEHICLES NEED RECALLED AS THEY POSE A SERIOUS SAFETY HAZARD ON THE HIGHWAY. MY DAUGHTER AND I HAVE NARROWLY ESCAPED ACCIDENTS 3 TIMES IN THIS VEHICLE !*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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