Saturn Vue Complaints (2003)

622 consumer complaints on file.

#10108492February 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE BEEN HAVING CONTINUAL ALL WHEEL DRIVE ISSUES WITH MY 2003 SATURN VUE. IT HAS BEEN STUCK IN BOTH SAND AND SNOW OF MODERATE DEPTH AND BEEN UNABLE TO DRIVE OUT UNDER IT'S POWER. I HAVE HAD IT TO THE DEALER A NUMBER OF TIMES AND NOW I AM TOLD THAT THE PROBLEM IS IN FACT A "SAFETY FEATURE". THE FEATURE NEARLY RESULTED IN A SERIOUS COLLISION WITH A SNOW PLOW WHEN MY VEHICLE BECAME STUCK IN ONLY 4" OF SNOW. I AM BEING TOLD BY OTHER VUE OWNERS THAT THEY HAVE EXPERIENCED SIMILAR PROBLEMS ASSOCIATED WITH BOTH THE TRANSMISSION AND REAR DIFFERENTIAL BEARINGS. I BOUGHT AN ALL WHEEL DRIVE VEHICLE AND PAID EXTRA FOR THIS FEATURE. I AM NOW SADDLED WITH VEHICLE THAT DOES NOT PERFORM AS ADVERTISED AND HAS ALREADY CAUSED A NEAR DISASTER. I HAVE REPORTED MY PROBLEM TO SATURN AND THE DEALER. A FORMAL FILE HAS BEEN STARTED. NO REPAIR HAS BEEN MADE SINCE SATRUN CLAIMS THIS TO BE A "SAFETY FEATURE" PER THE SERVICE MANAGER AT THE FREDERICK SATURN DEALERSHIP. IT IS NOT SAFE AND WILL RESULT IN ADDITIONAL PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108412February 2, 2005
AIR BAGS
TODAY IS 02/02/05. A FEW WEEKS AGO, THE HORN ON MY '03 SATURN VUE BECAME STUCK. THE ONLY REMEDY WAS TO PULL THE FUSE. YESTERDAY, THE VUE WAS AT THE DEALER (TO HAVE WORK DONE ON THE REAR SUSPENSION PER RECALL NOTICE). I HAD THE DEALER CHECK OUT THE HORN. THEY STATED THAT THE DIAGNOSTIC COMPUTER GAVE THE CODE THAT THE "AIRBAG NEEDED TO BE REPLACED". THE VUE HAS JUST 49,000 MILES ON IT AND IS ONLY 2 YEARS OLD. THE COST WILL BE $810.00. EVER SINCE I HAVE OWNED THE VEHICLE, THE HORN WAS DIFFICULT TO ACTIVATE. I CONDUCTED AN INTERNET SEARCH AND FOUND THAT MANY OTHER SATURN OWNERS HAD THIS SAME PROBLEM. (WHILE THE DEALER HAD THE CAR TODAY, THEY RE-INSTALLED THE FUSE AND THE HORN WAS FINE. I PICKED THE VEHICLE UP AT 6 PM. ALL WAS WELL UNTIL 1:30 AM THIS MORNING, WHEN THE HORN WENT OFF ALL BY ITSELF. AND AGAIN THE ONLY REMEDY WAS TO PULL THE FUSE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110977January 26, 2005
POWER TRAIN
WHEN CONSUMER STOP FOR RED LIGHT, THEN STEP ON ACCELERATOR, CAR HESITATES THEN LURCHES FORWARD ABRUPTLY. *BF WHILE DRIVING 65 MPH THE CONSUMER HEARD A HUMMING NOISE AND THE VEHICLE SUDDENLY DECREASED IN SPEED TO AROUND 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE SOFTWARE. THREE WEEKS AFTER THE VEHICLE WAS PURCHASED THE TRANSMISSION HAD TO BE REPLACED. NOW THE REPLACEMENT TRANSMISSION IS HAVING PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107865January 25, 2005
ELECTRICAL SYSTEM
I HAVE 2 SATURNS, A 2001 SC2 AND A 2003 VUE. A FEW MONTHS AGO, THE BATTERY ON THE SC2 WENT DEAD -- THIS WAS THE 2ND BATTERY SINCE THE VEHICLE WAS NEWLY PURCHASED. SO NOW THE SC2 IS ON ITS 3RD BATTERY SINCE TAKEN OFF THE SATURN SHOWROOM. THE VUE WAS ALSO PURCHASED NEW AND TODAY THE ENTIRE ELECTRICAL SYSTEM WAS DEAD. THIS VEHICLE IS ALREADY ON ITS 2ND BATTERY SO (IT APPEARS) THAT WILL NEED REPLACEMENT AS WELL. THERE APPEARS TO BE A MAJOR ELECTRICAL FAULT WITH SATURN VEHICLES THAT THEY REFUSE TO ADMIT. OTHERWISE, WHY WOULD 2 SATURNS (DIFFERENT MODELS) GO THROUGH A TOTAL OF 5 (60-MONTH) BATTERIES IN LESS THAN 5 YEARS. I RESPECTFULLY REQUEST THAT THIS COMPANY BE INVESTIGATED REGARDING THIS PROBLEM TO DETERMINE WHY THESE PROBLEMS EXIST. IN THE CASE OF MY SC2, SATURN (INITIALLY) REFUSED TO PAY FOR THE REPLACEMENT STATING THAT IT WAS NOT COVERED UNDER THEIR EXTENDED WARRANTY. IT WAS ONLY AFTER I TOLD THEM THAT HAD I PURCHASED DIRECTLY FROM AC DELCO THE WARRANTY WOULD BE HONORED AND THAT THEY -- IN THEIR CONTRACT WITH DELCO -- REFUSED THE WARRANTY SERVICES DELCO OFFERED. THEY APPARENTLY KNEW OF THE ELECTRICAL PROBLEMS WITH THEIR VEHICLES AND WANTED TO FLEECE CUSTOMERS RATHER THAN PAY DELCO EXTRA FOR THE WARRANTY AGREEMENTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107896January 25, 2005
ENGINE AND ENGINE COOLING:ENGINE
THE MORNING AFTER THE BLIZZARD I STARTED MY 2003 SATURN VUE WITH 20,000 MILES ON IT, I NOTICED A TICKING SOUND FROM ENGINE,I CONTINUED TO SHOVEL MY VUE OUT THINKING THE CAR IS COLD AND IT WILL BE OK . WELL THE SOUND DID NOT GO AWAY. CONCERNED I SHUT OFF CAR AND CALLED SATURN. TODAY I AM TOLD IT MIGHT BE A TIMING BELT TENSION THING . THEY ARE MAKING THE WARRANTY REPAIR AND WILL CALL ME TOMORROW WITH TEST DRIVE INFO. ? IS THIS DAMAGED MY ENGINE OR NOT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107783January 24, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WASHER SYSTEM DOES NOT ADEQUATELY DISPENSE FLUID TO CLEAN WINDSHIELD AND ALLOW FOR SAVE DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107763January 23, 2005
FUEL SYSTEM, GASOLINE
I HAVE KEPT TRACK MY GAS MILEAGE SINCE I BOUGHT MY VUE A YEAR AGO, AND HAVE NEVER BEEN SATISFIED WITH IT. I TOOK IT IN FOR AN ECONOMY TEST 3 MONTHS AGO AND WAS TOLD EVERYTHING WAS OKAY. SO, I LOGGED MY GAS MILEAGE FOR THE LAST 3 MONTHS AND BROUGHT IT IN FOR ANOTHER ECONOMY TEST. EVEN THOUGH I ONLY AVERAGED 20 MPG OVER THE 3 MONTHS (AND I DRIVE MOSTLY HIGHWAY MILES), THEY STILL SAY I AM GETTING ADEQUATE GAS MILEAGE (THEY SAID THEY GOT 26 MPG WITH 35 MILES COMBINED HIGHWAY AND CITY). I PLACED A COMPLAINT WITH SATURN CORPORATE AND RECEIVED ONE PHONE CALL STATING THAT THERE WAS NOTHING THEY COULD DO FOR ME. ALL I WAS TOLD WAS THAT WIND, COLD WEATHER, DRIVING HABITS AND THE VTI TRANSMISSION ALL PLAY A PART IN THE FUEL ECONOMY. THESE THINGS (WITH THE EXCEPTION OF THE VTI TRANSMISSION SINCE IT IS NEW) HAVE NEVER CAUSED A PROBLEM WITH THE FUEL ECONOMY IN ANY OTHER CAR I HAVE OWNED (INCLUDING ANOTHER SATURN). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107558January 19, 2005
STEERING
I WAS NOTIFIED AUG., 2004 OF RECALL ON 2003 SATURN VUE. CALLED DEALER FOR DETAILS AND WAS TOLD THE RECALL WAS A "COURTESY", NOT A SAFETY PROBLEM. IT WAS FOR A SIGNIFICANT PROBLEM WITH THE REAR SUSPENSION. HEARD NOTHING UNTIL JAN. 05. I TOOK THE CAR IN AND POINTED OUT A RECURRING NOISE IN THE REAR. I WAS CONTACTED AND TOLD THE WHEEL BEARING WAS WORN (ONLY HAVE 24,000 MI. ON CAR). I PICKED UP CAR THE NEXT DAY - RECALL WORK COMPLETED, WHEEL BEARING REPLACED, TIRES ROTATED. DRIVING HOME, I NOTICED A DEFINITE VIBRATION IN THE STEERING WHEEL. TOOK IT BACK, THE TECH WHO TEST DROVE IT WITH ME AGREED THERE WAS A VIBRATION, SIMILAR TO A VIBRATING CHAIR. THE SERVICE MANAGER TOLD ME THERE WAS NOTHING WRONG, "MIGHT" BE DUE TO INCREASED TIRE PRESSURE FROM RECALL. TOLD ME I COULD LET SOME AIR OUT OF THE TIRES, BUT THEN IT WOULDN'T BE SAFE. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR, MOST CENTERING ON THE STEERING. NOW I CAN'T DRIVE IT WITHOUT GETTING CARSICK! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107259January 12, 2005
AIR BAGS:FRONTAL
WHILE TRAVELING AT 60 MPH CONSUMER WAS INVOLVED IN A COLLISION, WHERE HE STRUCK A CEMENT BARRIER ON THE ROAD. UPON IMPACT,THE AIR BAGS DID NOT DEPLOY. NO OTHER VEHICLES WAS INVOLVED, HOWEVER, CONSUMER'S VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10106099January 11, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 VUE, PURCHASED NEW 9/03- 4 CYCLINDER VTI TRANSMISSION FAILED ON 4 OCCASSIONS, CAR WOULD LOSE POWER WHILE DRIVING. OCCURED BETWEEN 6-04 AND 9-04 - VERY UNSAFE PULLING OUT INTO TRAFFIC. HAPPENED ON 4 OCCASSIONS, ONCE CAR LOST POWER TOTALLY - HAD TO BE TOWED. DEALER FIXED A DIFFERENT PROBLEM 3 DIFFERENT TIMES, PROBLEM REMAINED, TRADED CAR IN 9-04. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104625December 28, 2004
STEERING:ELECTRIC POWER ASSIST SYSTEM
AFTER 45 MINUTES OF DRIVING THE INSTRUMENT PANEL WOULD OPERATE INTERMITTENTLY AND POWER STEERING FAILED. FAILURE OF THE BODY CONTROL MODULE (BCM) AT 48,000 MILES. LOST THE POWER STEERING, INSTRUMENTS PANEL, AND SECURITY FEATURES. REPLACED THE BODY CONTROL MODULE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108872December 21, 2004
VEHICLE SPEED CONTROL, STEERING
UPON ACCELERATION, THE VEHICLE WOULD SWERVE OFF OF THE ROAD. *SC THE CONSUMER STATED THAT THIS PROBLEM HAPPENED ON MORE THAN ONE OCCASION. THE CONSUMER WAS TOLD THAT THIS PROBLEM WAS A FLAW IN THE 2003 MODEL BUT CORRECTED IN THE 2004 MODELS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102824December 13, 2004
SUSPENSION:REAR
I WAS INVOLVED IN A ROLLOVER INCIDENT WITH MY 2003 SATURN VUE WHILE TRAVELING ON THE NEW YORK STATE THRUWAY. I WAS TRAVELING AT APPROXIMATELY 55-60 MPH DUE TO RAIN AND WET ROADWAY. SUDDENLY, THE VEHICLE BEGAN TO SLIDE TO THE LEFT (MAY HAVE HYDROPLANED). I ATTEMPTED TO STEER OUT OF THE SLIDE AND THE REAR OF THE VEHICLE SWUNG AROUND CLOCKWISE. THE VEHICLE ROLLED AND LEFT THE SHOULDER OF THE ROAD. THE VEHICLE CAME TO REST ON THE PASSENGER SIDE IN THE AREA OFF THE RIGHT SHOULDER OF THE ROADWAY. THE VEHICLE WAS TOTALLED. I HAVE BEEN TOLD BY THE INSURANCE APPRAISER THAT THE LEFT REAR SUSPENSION GAVE WAY AND THE LEFT REAR WHEEL AREA FOLDED UNDER. I HAD RECEIVED THE VOLUNTARY RECALL NOTICE REGARDING THE REAR SUSPENSION BACK IN AUGUST. I RECEIVED A PHONE CALL FROM THE SATURN DEALER SHORTLY THERE AFTER ADVISING ME TO CALL THE DEALERSHIP IN 3 WEEKS TO SCHEDULE THE WORK. I CALLED TO SCHEDULE THE WORK AS DIRECTED AND WAS ADVISED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OF 2005, AND THAT I WOULD BE RECEIVING ANOTHER LETTER. I HAVE RECEIVED NOTHING FURTHER TO DATE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10101110December 8, 2004
ELECTRICAL SYSTEM:HORN
THE PADDING ON THE HORN WAS SO THICK THAT IT WAS HARD TO BLOW, AND WHEN FINDING IT UNDER THE COVERING, THE CONSUMER HAD TO STRIKE IT WITH FORCE. THE DEALER STATED THAT THE MANUFACTURER WOULD HAVE TO CHANGE THE DESIGN. *AK *TC BLOWING THE HORN REQUIRED AN EXCESSIVE AMOUNT OF PRESSURE TO BE APPLIED AT A PRECISE LOCATION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101745November 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WOULD DECELERATE WHILE DRIVING FROM A STOP POSTION, AND TRANSMISSION WOULD MAKE A GRINDING NOISE. DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101580November 23, 2004
ELECTRICAL SYSTEM:HORN
THE HORN SOUNDED LOWER WHEN THE ENGINE WAS RUNNING, SOMETIMES WHEN THE VEHICLE WAS OFF, IT DID NOT WORK AT ALL. THE HORN HAS BEEN REPLACED THREE TIMES. THE DEALERS SOLUTION WAS TO TRY REMOVING A HORN FROM ANOTHER VEHICLE ON THE LOT, HOWEVER MOST OF THE HORNS WERE DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101490November 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE CONSUMER APPLIED GAS PEDAL, THE VEHICLE DID NOT MOVE. THE TRANSMISSION WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100303November 21, 2004
SUSPENSION:FRONT, POWER TRAIN:AXLE ASSEMBLY
THE 2003 SATURN VUE ,,,HAS A FRON END SUSPENSION ...THAT HAD NOT BEEN RECALLD FOR THE FRONT END OF MY SATURN HAD INUMERUS PARTS REPLACED ...NOT ONLY ONE TIME BUT MORE THAN 5 TIMES, EACH PART WAS REPLACED ... SATURN DONT HELP ,,,NEITHER MY ATTORNEY GENERAL OFFICE . PLEASE LOOK ON CUSTOMER SURVEYS SITE AND YOU WILL SEE THA A LOT OF PEOPLE HAVE THE SAME POBLEM .....THAT ONE DAY WILL CAUSE A FATALITY...... ALSO MY AXLE JUST BROKEN ON THE HAYWAY ,,,MY CAR ONLY HAVE 38.000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100183November 19, 2004
STEERING:COLUMN, EQUIPMENT:ELECTRICAL
CAR HAS NUMEROUS NOISES WHICH DEALER SAYS THEY CAN'T DO ANYTHING ABOUT. THE MAIN NOISE IRRITANT SOURCE IS THE STEERING COLUMN. TECHNICIAN DROVE CAR WITH ME AND STATED THAT SATURN HAS A ELECTRONIC/MECHANICAL COMPONENTS THAT MAKE GEAR-WINDING NOISES AND CAN'T BE REPAIRED. DEALER REFUSED TO DO ANYTHING ABOUT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100130November 18, 2004
SUSPENSION:REAR
SATURN IS STALLING ABOUT FIXING THE RECALL WORK ON MY UNSAFE 2003 SATURN VUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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