Saturn Vue Complaints (2003)

622 consumer complaints on file.

#10134655September 29, 2005
SUSPENSION:FRONT, VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING
DT: 2003 SATURN VUE. THE FRONT SWAY BAR LINKS AND TORSION BAR HAVE BEEN REPLACED THREE TIMES AND THE PROBLEM RECURRED. THE SUSPENSION AND STEERING MADE GRINDING SOUNDS AND THE CAR HANDLED DIFFERENTLY. THEY WERE REPLACED ON MARCH 8, 2004, MARCH 3 2005, AND JULY 27, 2005. THE VEHICLE HAS 29,000 MILES ON IT. SATURN TOLD THE CONSUMER TO SEE THE DEALERSHIP ABOUT THE PROBLEM. *AK THE ABS ACTIVATED UNDER NORMAL BRAKING CONDITIONS. THE WIPER SWITCH WAS REPLACED DUE TO A SHORT. THE STEERING SHAFT NEEDED TO BE LUBRICATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137036September 20, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
FREON LEAK IN A/C. VUE WAS TAKEN IN TO DEALERSHIP IN MAY 2003, MAY 2004, AND COMPLAINT FILED MAY 2005 WITH THE CAR HAVING BEEN IN 13 TIMES THIS SUMMER 2005. DEALERSHIP REFUSES TO DIAGNOSE PROBLEM. ALL THEY DO IS REFILL FREON WHEN IT LEAKS OUT. THEY DID FINALLY REPLACE COMPRESSOR AFTER I WROTE TO SATURN CUSTOMER ASSISTANCE CTR IN TN. HAD CAR IN AUG 27, SEPT 10 AND SEPT 17-NOTHING WAS DONE OTHER THAN WASH MY CAR AND SPRAY DEODORIZER IN VENTS TO COVER THE SMELL OF LEAKING FREON. SATURN ASSISTANCE CENTER CONFIRMED VIA EMAIL FREON DISCHARGE AND RE-CHARGE WITH DYE WOULD BE DONE AT MY LAST APPT, 9/17/95--THIS WAS NOT DONE. THE A/C HAS NEVER BEEN REPAIRED--AND SATURN HAS TRIED TO HIDE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137083September 20, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I HAVE PROBLEMS WITH THE FOLLOWING IN MY 2003 V4 MANUAL SATURN: CD PLAYER STOPPED WORKING, MY SUNROOF FELL APART. I HAVE HAD ALL FOUR TIE ROD ENDS REPLACED AT INDIVIDUAL SERVICE DATES, MY ROTORS WERE GROUND LAST NOV AND NOW THEY BEEN REPLACED. MY TIRES NEEDED TO BE REPLACED LAST YEAR AFTER ABOUT A YEAR OF OWNERSHIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136576September 15, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM, STEERING:COLUMN
I PURCHASED MY 2003 AWD V6 VUE NEW FROM THE SAME DEALERSHIP THAT I TAKE IT TO FOR REPAIRS. SINCE I HAVE OWNED IT, I HAVE REPORTED SEVERAL TIMES THAT THE VEHICLE "STALLS" WHILE ACCELERATING. USUALLY AROUND 40 MPH. THE RPM'S REV UP (TO THE RED) AND THE CAR GOES NOWHERE, LIKE IT HAS SUDDENLY SHIFTED INTO NEUTRAL. THIS HAPPENS WHILE ACCELERATING AFTER A STOP. NEEDLESS TO SAY, I HAVE HAD SEVERAL INCIDENTS WHERE I WAS ALMOST REAR-ENDED. I FEEL THE DEALERSHIP IS TRYING TO RESOLVE THE PROBLEM, BUT HAVE BEEN UNABLE TO GET IT TO REPEAT. WE ARE NOW LOOKING AT HAVING ONE OF THE SERVICE TECH DRIVE IT FOR A WEEK OR TWO TO SEE IF THEY CAN GET IT TO OCCUR. IT HAPPENS TO ME AT LEAST 3-6 TIMES A MONTH, BUT INTERMITTENTLY. I DO NOT HAVE A VTI TRANSMISSION. I HAVE TWO OTHER PROBLEMS WITH MY VUE THAT HAVE BEEN UNABLE TO BE FIXED; THE FIRST IS THE STEERING/ALIGNMENT. IF I HOLD THE STEERING WHEEL STRAIGHT ON, THE CAR GOES TO THE LEFT. THE DEALERSHIP WILL FIX THE ALIGNMENT, AND WITHIN 2 DAYS IT OFF AGAIN. I HAVE TO STEER TO THE RIGHT TO KEEP THE VEHICLE STRAIGHT. IT HAS NEVER BEEN INVOLVED IN A WRECK AND I CAN SEE NO REASON FOR THE ALIGNMENT TO GO OFF SO QUICKLY. SECONDLY, THE CAR MAKES A LOUD POPPING SOUND WHEN IDLING IF THE A/C OR HEATER IS ON. THE DEALERSHIP SAYS THIS IS NORMAL. IT JUST DOESN'T SEEM RIGHT. THE VENTS ALSO BLOW AIR WHEN THE SYSTEM IS OFF. MY VUE HAS 46,001 MILES. I STAND BEHIND THE VEHICLE AND MY DEALERSHIP. I JUST WISH THEY COULD FIGURE OUT WHAT IS CAUSING IT TO REV OUT THE WAY IT DOES. IT IS QUITE ALARMING WHEN IT HAPPENS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136322September 13, 2005
SUSPENSION:FRONT:WHEEL BEARING
DT: THIS WAS THE SECOND TIME THE FRONT AND BACK WHEEL BEARINGS HAVE BEEN REPLACED, THE SATURN DEALER REFUSED TO REPLACE THEM , INSISTING THAT THE TIRES WERE NOT PROPERLY ROTATED. WENT BACK TO SATURN AGAIN AND SAID THE TIRES NEEDED TO BE REPLACED. HAVE REPLACED ALL FOUR OF THE TIRES. SATURN REPLACED THE FRONT TWO TIRES THEMSELVES. CURRENTLY, THE BEARINGS E FAILED AGAIN ON THE FRONT AND BACK. THE FIRST TIME THE CONSUMER TOOK VEHICLE TO SATURN FOR BEARING REPLACEMENT WAS ON AUGUST 6, 2003. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133065August 16, 2005
SUSPENSION:FRONT
DT: THE CONTACT OWNS A 2003 SATURN VUE, WHILE DRIVING AT 50-55 MPH AND WHEN IT IS RAINING THE VEHICLE WILL HYDROPLANE. HAS TO SLOW DOWN TO PREVENT LOSING CONTROL OF THE VEHICLE. THE CONSUMER STATES AS LONG AS THERE ARE PUDDLES OF WATER ON THE ROAD THE VEHICLE WILL HYDROPLANE. THE SERVICE DEALER STATES THEY ARE AWARE OF THIS HAPPENING. THE CONTACT CONTACTED THE SATURN CUSTOMER SERVICE, AND THEY ARE GOING TO GET BACK IN CONTACT WITH HIM TODAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123860July 8, 2005
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
DT: THE CONTACT OWNS A 2003 SATURN VUE. SHE STATES THAT THE VEHICLE WILL REV AT ABOUT 35 MPH. THIS PROBLEM IS INTERMITTENT. THE CAR WILL JERK AND HESITATE. SHE HAS NOTICED THIS ON ROADS WITH A SLIGHT INCLINE. SHE CAN TRAVEL THE SAME ROAD TWICE AND THE PROBLEM MAY OR MAY NOT OCCUR.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127791July 7, 2005
SUSPENSION:MULTIPLE AXLE, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 SATURN VUE AWD V6 VIN [XXX]. WHEN I HAD BOUGHT THIS VEHICLE THERE WAS A POPPING SOUND IN THE FRONT DRIVE-TRAIN WHILE TURNING AT ANY SPEED. I WAS ABOUT TO PURCHASE ANOTHER VUE FROM A USED CAR DEALERSHIP, BUT UPON READING THE CAR FACTS REPORT IT WAS A 'FACTORY BUY BACK' FOR AN UN-FIXED POPPING SOUND IN THE FRONT END SUBSEQUENTLY I DID NOT PURCHASE THIS VEHICLE. THE OTHER DAY I WAS OUT FISHING DOWN A DIRT ROAD I HAD PASSED MY FAVORITE SPOT. SO, I HAD TO MAKE A 3 POINT TURN ON THE UNEVEN ROAD, I TURNED THE WHEEL ALL THE WAY TO THE LEFT AND THE FRONT LEFT TIRE WENT INTO A POT HOLE, I PUT IT INTO REVERSE GIVING IT GAS WHILE TURNING THE WHEEL TO THE RIGHT AND HEARD A SOUND POP!-CRUUUNCH! AFTER A QUICK FIELD INSPECTION IT LOOKED LIKE THE CV BOOT CAME LOOSE AND LOST ALL THE GREASE . SO I DROVE IT REAL SLOW BACK HOME AND AFTER TAKING THE TIRE OFF I SAW THAT THERE WAS METAL SHAVINGS, BEARINGS, PIECES ECT. ON THE FRONT LEFT AXLE. SATURN TOLD ME THEY WOULD TAKE CARE OF IT THROUGH THE WARRANTY AN I AM STILL AWAITING THE RETURN OF MY VEHICLE. IT IS TO MY BELIEF THAT THIS IS AN OFTEN OCCURING PROBLEM. SHOULD THIS HAPPEN TO SOMEONE WHO DID NOT REALIZE THE SERIOUSNESS OF THE PROBLEM DEATH COULD RESULT FROM HARD BRAKING OR EVASIVE MANUVERING WITH THIS EXISTING CONDITION TO THE AXLE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126720June 27, 2005
SUSPENSION:REAR
SATURN HAS A DEFECT IN THEIR REAR WHEEL BEARING ON THEIR 2003 VUE. I HAVE HAD THREE REPLACED ON MY VEHICLE AND HAVE ANOTHER OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120562June 10, 2005
STRUCTURE:BODY, ENGINE AND ENGINE COOLING, VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
CONSUMER STATES: TOOK IN VEHICLE ON 5 SEPARATE TIMES FOR TRANSMISSION, WHINING NOISE WAS HEARD, ALMOST LIKE THE ENGINE WAS OVERHEATING. WAS ON HIGHWAY, AND NO MATTER HOW MUCH GAS CONSUMER GAVE IT VEHICLE WOULDN'T MOVE. WHEN GIVING IT MORE GAS THE ENGINE WOULD REV BUT STILL WOULDN'T GO. BEFORE PROBLEMS WITH TRANSMISSION, AT A SEPARATE TIME, SOMETHING WITH THE COMPUTER WENT WRONG. IT COMPLETELY SHUT DOWN. SUCH AS GAS GAUGE SHOWED EMPTY TANK AND SPEEDOMETER WENT TO ZERO.*AK WHEN AT A STOP IDLE SEEMS TO DROP AND WHEN ACCELERATING FROM STOP, VEHICLE HESTIATES AND LURCHES. TRANSAXLE SPEED SENSOR REPLACED. TRANSMISSION CONTROL MODULE REPROGRAMED DUE TO WHINING NOISE. HOOD WON'T OPEN. HOOD CABLE READJUSTED. DRIVER AND PASSENGER WASHER NOZZLE MISSING AND REPLACED. STEERING WHEEL MAKING NOISE. SHAFT BOOT GREASED. SERVICE ENGINE SOON (SES) LIGHT ON. OXYGEN SENSOR WAS CONTAMINATED AND REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121506May 10, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, VISIBILITY:WINDSHIELD, VEHICLE SPEED CONTROL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SATURN VUE EXPERIENCING PROBLEMS WITH THE TRANSMISSION, CATALYTIC CONVERTER SHIELD, WINDSHIELD, ACCELERATOR, REAR SUSPENSION, DEFECTIVE PASSENGER SIDE BALL JOINTS, STRUTS AND BUSHINGS.***NO ANSWER REQUIRED***. *MR THE DEFECTIVE CATALYTIC CONVERTER SHIELD WAS REPLACED, THERE WAS NOISE UNDER THE VEHICLE IN THE EXHAUST AREA OF THE VEHICLE DUE TO A DEFECTIVE MUFFLER. THE WINDSHIELD RATTLED AT HIGH SPEEDS. THE ACCELERATOR PEDAL STUCK RESULTING IN SUDDEN ACCELERATION. THE DRIVER'S DOOR WOULD NOT OPEN FROM THE INSIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119536May 3, 2005
SERVICE BRAKES, AIR:ANTILOCK
OCCASIONALLY, SOMETIMES FREQUENTLY, (I CAN GO A MONTH WITHOUT IT HAPPENING), I STEP ON THE BRAKES AND JUST BEFORE THE FINAL STOP, THERE IS A LOUD GROANING SOUND AND THEN THE BRAKES LET THE CAR ROLL FORWARD A LITTLE MORE BEFORE THEY GRAB FOR THE FINAL STOP. I CAN FEEL THE PEDAL PUSHING BACK AGAINST MY FOOT. I HOLD CONSTANT PRESSURE ON THE PEDAL, BUT THE CAR STILL ROLLS FORWARD SLIGHTLY NO MATTER HOW HARD I PUSH. TWICE, THE CAR HAS ACTUALLY GONE INTO AN INTERSECTION SEVERAL FEET MORE THAN I EXPECTED IT TO. MY HUSBAND WAS WITH ME FOR ONE OF THOSE INCIDENTS. WE HAVE TAKEN THE CAR TO THE DEALER FOR SERVICE SEVERAL TIMES. ON EACH TRIP, THEY TELL US THERE IS NOTHING WRONG WITH THE BRAKES. WE FINALLY JUST TOLD THEM TO DO A COMPLETE BRAKE JOB AND PAID $500 FOR THAT WORK. LAST WEEK-END, IT HAPPENED AGAIN. CAN THIS BE AN EXAMPLE OF THE PROBLEM BEING INVESTIGATED BY NHTSA ACTION NUMBER : PE05020?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119004April 18, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:STARTER ASSEMBLY, VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR, FUEL SYSTEM, GASOLINE, STRUCTURE:BODY:HATCHBACK/LIFTGATE
PROBLEMS WITH TRANSMISSION EQUIPMENT ON 2003 SATURN VUE.***NO ANSWER REQUIRED***.*MR THREE WEEKS AFTER THE VEHICLE WAS PURCHASED THE CONSUMER WAS NOTIFIED OF A TRANSMISSION RELATED RECALL ON THE VEHICLE. FOUR MONTHS LATER THE TRANSMISSION FAILED WITHOUT WARNING IN TRAFFIC. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED (VTI TRANSMISSION). THE MANUFACTURER IS AWARE OF THE PROBLEMS WITH THE VTI TRANSMISSION BUT INSTEAD OF REPLACING THE WITH A DIFFERENT TYPE OF TRANSMISSION THEY EXTENDED THE WARRANTY. THE STARTER AND REAR WIPER MOTOR WAS REPLACED. BOTH FUEL SENDERS FAILED RESULTING IN INACCURATE FUEL READINGS. THE LIFTGATE BECAME STUCK WHEN OPENED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117531April 6, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING 55 MPH CONSUMER HEARD A LOUD POPPING NOISE. AS A RESULT, TIRE WAS LEANING OUTWARD. DEALER STATED THE LUGS NUTS CAME LOOSE. ALSO, WHEN APPLYING THE BRAKES VEHICLE WOBBLED FROM SIDE TO SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115942March 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER HAVING MY (BRAND NEW) 2003 SATURN VUE FOR 4 MONTHS, IT STOPPED IN THE MIDDLE OF AN INTERSECTION ON MY WAY TO WORK. THE CAR WAS TOWED AND THE TRANSMISSION WAS REPLACED BY SATURN. AFTER THAT, I HAVE HAD OTHER INSTANCES OF POOR PERFORMANCE BY THE VEHICLE, WHICH, AGAIN WAS RELATED TO THE TRANSMISSION. EACH TIME, SATURN EITHER REPLACED OR REPAIRED THE PART(S) THAT WERE CAUSING THE PROBLEMS. I JUST RECENTLY HAD A PROBLEM WITH THE WAY THE CAR WAS DRIVING AND I TOOK IT IN TO FIND OUT THAT I HAD YET ANOTHER TRANSMISSION PROBLEM AS WELL AS A MALFUNCTIONING REAR SUSPENSION, WHICH I FOUND OUT HAD BEEN RECALLED. ALL PARTS WERE EITHER REPAIRED OR REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110910March 8, 2005
SUSPENSION:REAR
WHILE DRIVING AT ANY SPEED VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE REAR SUSPENSION NEEDED TO BE REPLACED. *AK VIBRATION WAS FELT AT SPEEDS OF 75 MPH. THE CONSUMER HEARD A GRINDING NOISE WHEN MAKING LEFT OR RIGHT TURN. REAR WHEELS LOCKING AND SKIPPING. THE DEALERSHIP FOUND REAR DIFFERENTIAL WAS BAD CAUSING VIBRATION AND DRAGGING OF WHEELS. THE CONSUMER STATED THAT THE MANUFACTURER PUT OUT A TECHNICAL SERVICE BULLETIN BUT FAILED TO ALERT THE CONSUMERS. TECHNICAL SERVICE BULLETIN DATED 04/04 # 03-04-20-003A. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112433March 2, 2005
SUSPENSION:FRONT
WE TOOK OUR VUE IN FOR THE RECENT RECALL REQUIRING REPLACEMENT OF REAR LATERAL LINK ASSEMBLIES. WE HAD A "CLUNKING" NOISE IN THE FRONT AND WERE TOLD THE FRONT LINK ASSEMBLIES, FRONT STABILIZER SHAFT AND FRONT MOUNT ASSEMBLY AND STRUT UPPER BEARING NEEDED TO ALSO BE REPLACED. WE HAD TO PAY FOR THIS. CAR IS ONLY 2 YEARS OLD BUT HAS 48,000 MILES ON IT SO IT IS OFF WARRANTY. WE WERE TOLD THE DAMAGE WAS NOT DUE TO DRIVING (I.E. HITTING A BUMP, RAILROAD TRACK, ETC) BUT IT WAS "BECAUSE THE PARTS JUST WERE CORRODED. PROBABLY FROM ROAD SALT" BY THE SERVICE REP (JESSE SCOTT, SATURN OF GRAND RAPIDS, MI). COULD THERE BE A CONNECTION WITH THE RECALL FOR THE REAR SUSPENSION AND THE ADDITIONAL DAMAGE TO THE FRONT SUSPENSION? AGAIN, THE CAR WILL NOT EVEN BE 2 YEARS OLD UNTIL MAY, 2005.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110895March 2, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING VEHICLE RAN OFF THE ROAD. CONSUMER DID NOT HIT ANYTHING, AND NOTHING HIT THE VEHICLE. UPON TRYING TO STEER THE VEHICLE BACK ONTO THE ROAD THE LEFT REAR WHEEL FELL OFF. *AK THE CONSUMER STATED THAT BOTH REAR WHEELS FELL OFF. *TC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10110000February 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 SATUN VUE TRANSMISSON FAILURE IT STOP RIGHT IN FRONT SATURN SHOW ROOM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108475February 3, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:HORN
UPON PRESSING DOWN FAIRLY HARD ON MY VEHICLE'S HORN IT HONKED IN A NORMAL FASHION AND STOPPED UPON WHEN I REMOVED MY HAND, BUT THEN IT CONTINUED TO HONK ON ITS OWN ON AN INTERMITTENT BASIS. AT THE SAME TIME, THE SERVICE VEHICLE WARNING LIGHT WENT ON. I WAS UNABLE TO STOP THIS CONDITION UNTIL THE FUSE WAS REMOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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