Saturn Vue Complaints (2009)

125 consumer complaints on file.

#11232036July 15, 2019
STEERING
TL* THE CONTACT OWNS A 2009 SATURN VUE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PHIL SMITH CHEVROLET (LOCATED AT 1640 N STATE RD 7, LAUDERHILL, FL 33313, (954) 372-2576) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231636July 13, 2019
STEERING
POWER STEERING LOCKED FROM TIME TO TIME. DEALER SAYS MODULE AND MOTOR AT THE POWER STEERING IS CAUSING THAT. THAT CAN HAPPEN WHETER THE VEHICLE IS STATIONARY AND IN MOTION. VERY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210317May 28, 2019
POWER TRAIN, STEERING
AT LESS THAN 35,500 MILES I HAD A POWER RACK LEAK AND RACK NEEDS TO REPLACED WITH A PRICE OF $1000. AT 62,000 MILES WE HAD TO REPLACE THE POWER STEERING PUMP WITH A COST OF $700, AND NOW AT 64,000 MILES I FIND I HAVE A CRACKED WAVE PLATE IN THE TRANSMISSION THAT WILL COST ANOTHER $2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205852May 6, 2019
AIR BAGS
TAKATA RECALL. I HAVEN'T RECEIVED NOTIFICATION TO REPLACE MY TAKATA AIRBAGS BUT ALL OTHER MAKES AND MODELS OF CARS AND TRUCKS HAVE RECEIVED THEIR RECALLS. I WANT MY TAKATA AIRBAGS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205865May 6, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE IN MOTION ON A CITY STREET GOING UP HILL, THE CAR WAS HAVING A PROBLEM ACCELERATING UP HILL. WHEN GOING DOWNHILL, THE CAR WOULD STOP, AND THE BRAKES WOULD LOCK UP. HAVE TO USE ACCELERATION WHEN GOING DOWNHILL IN ORDER FOR IT TO MOVE. FINALLY WHEN I MADE IT HOME AND PARKED THERE WAS A LOUD NOISE (LIKE SOMETHING WAS SCRAPING AGAINST SOMETHING). AND THEN THE SERVICE TRACTION CONTROL LIGHT CAME ON. WHEN I GOT OUT THE CAR, IT SMELLED LIKE BURNT METAL. WHEN I GOOGLED THIS PROBLEM, IT APPEARS THAT A LOT OF SATURN VUE USERS HAVE HAD THE SAME ISSUES AND IT APPEARS AS IF THE DEALERSHIPS ARE NOT SURE HOW TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203395April 24, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 SATURN VUE HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET NORTH RICHLAND HILLS (7769 BOULEVARD 26, NORTH RICHLAND HILLS, TX) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED, BUT THE ENGINE BEGAN TO EXPERIENCE OVERHEATING AND THE SERPENTINE BELT FRACTURED DUE TO A FAILED AIR CONDITIONING COMPRESSOR. THE VEHICLE ALSO EXPERIENCED VARIOUS OTHER FAILURES, INCLUDING A DRAINED BATTERY AND THE STABILITRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181776February 22, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 SATURN VUE HYBRID. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE FRONT DRIVER'S SIDE TIRE EXPERIENCED A BLOWOUT. THE CONTACT STATED THAT THE SIDE CURTAIN AIR BAG DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO PRINCE CHEVROLET BUICK GMC CADILLAC OF ALBANY (LOCATED AT 2701 LEDO RD, ALBANY, GA 31707, (229) 432-6271), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122299August 25, 2018
ELECTRICAL SYSTEM
CAR HAS LOST POWER ON DASH LIGHTS, RADIO WHEN OUR DAUGHTER WAS DRIVING ON THE FREEWAY OR AROUND TOWN ESPECIALLY WHEN TURNIN THE STEERING WHEEL, LOOSES POWER, AND SHE WAS FORCED TO GET INTO THE EMERGENCY LANE. KEY GETS STUCK IN INGNITION UPON STARTING CAR INTERMITTENTLY WILL NOT START WITHOUT JUMPING THE CAR OFF OR WITHOUT WIGGLING THE WIRES ON TOP OF THE BATTERY CONNECTING TO THE BRAIN. WE HAVE HAD THE BATTERY REPLACED. STABILITRACT LIGHT WAS ON AND WE HAD THE DEALER CHECK IT OUT THEY REPLACED THE BRAKE COMPUTER MODULE. RADIO WILL CUT OFF, DASH LIGHTS GO OFF INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121055August 20, 2018
STEERING
WE PURCHASED THIS CAR USED NOW HAS UNDER 90,000 MILES ON IT AND THE ENGINE STARTED LEAKING FROM ALL SEALS. $2700 TO REPAIR THIS NOW THE POWER STEERING SEEMS TO BE NOT WORKING MAKING IT DIFFICULT TO IMPOSSIBLE TO DRIVE THIS VEHICLE. NO INDICATION OF ANY LEAKS JUST NOTICES WHEN THE GRINDING STARTED THERE WAS NO POWER STEERING FLUID ON THE DIP STICK. I SEE SEVERAL COMPLAINTS FOR THIS PROBLEM AND GIVEN THE SAFETY ISSUE FEEL IT SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119982August 14, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
HYBRID BATTERIES ARE FULL OF CORROSION AND MOST LIKELY LEAKING. SAW SOME STUFF ABOUT A POSSIBLE RECALL ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115497August 3, 2018
SERVICE BRAKES
' TAMARA RECALL' WHEN COMING TO A STOP, THE BRAKE PEDAL GOES TO THE FLOOR AND STICKS AND WHEN RELEASED THE CAR DARTS AWAY AND MAKES IT HARD TO STOP. I HAVE BEEN IN AN ACCIDENT BECAUSE OF THIS AND HAVE RECEIVED TWO TICKETS BECAUSE OF THE BRAKES .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11109883July 6, 2018
STEERING
I BOUGHT THE CAR WITH 62,301 MILES ON IT. AT 90K MILES, I'M ON MY WAY TO WORK, AND WHILE DRIVING AROUND A CURVE I NOTICED A TUG LIKE FEELING IN MY STEERING WHEEL. I THOUGHT I WAS IMAGINING IT. BESIDES OF THAT LITTLE S CURVE, IT'S A STRAIT SHOT TO WORK. I NEEDED GAS, SO I WENT TO TURN INTO THE GAS STATION AND ALMOST HIT A TRUCK PARKED THERE BECAUSE I HAD NO STEERING. I TURNED THE WHEEL A FULL 360 AND LUCKILY MANAGED A TURN ENOUGH TO MISS THE GUYS TRUCK BY INCHES (LITERALLY). IN MY COMPLETE EMBARRASSMENT, I JUMP OUT APOLOGIZING AND TOLD HIM THE ISSUE. HE STATED HE SEEN ME CRANKING THE WHEEL AND FIGURED AS MUCH AND OFFERED TO CHECK THE STEERING FLUID FOR ME. ASTOUND TO FIND THERE WAS NOTHING TO CHECK. I TOOK IT TO LACLAIRS IN CHESANING MI, AND THIS IS WHAT THE REPAIR ORDER READS : POWER STEERINGQUIT WHILE DRIVING. AND NOW STEERING BINDS AND CLUNKS AND CAN BARELY TURN, SCANNED SYSTEM, BUT NO CODES STORED, CONTACTED TECH ASSIST CENTER..UNPOWERED STEERING ASSIST MOTOR THEN STEERING MODULE. CONDITION NO DUPLICATED, REPLACED STEERING GEAR ASSEMBLY AND PERFORMED FRONT AND REAR ALIGNMENT AS NEEDED RESET FRONT AND REAR TOE. $672.33. I CHOSE THE REMANUFACTURED PART HOPING THAT WHAT EVER THE PROBLEM WAS WITH THE ORIGINAL WOULD HAVE BEEN FIXED BEFORE THEY COULD PUT IT BACK ON THE SHELF, NOW, AT 131 K MILES, ONLY 42 K MILES SINCE THAT REPAIR, THE SAME ISSUE HAS RETURNED. NOW, I HAVE TO ONCE AGAIN PAY TO HAVE IT LOOKED AT, AND ONCE AGAIN PAY FOR THE REPAIRS. I HAVE SEEN SEVERAL COMPLAINTS FROM MANY DIFFERENT YEARS FROM PEOPLE WITH THIS SAME YEAR WITH THE SAME COMPLAINT AND YET THERE HAS NOT BEEN A RECALL MADE. I LOOKED UP THE RECALL INFORMATION WHEN I FIRST HAD THIS PROBLEM AND LIKE EVERYONE ELSE MY VIN WAS NOT PART OF THE RECALL, YET MY CAR HAS THE SAME ISSUE. IT'S NOT JUST THE POWER STEERING THAT FAILED, IT WAS ALL THE STEERING. A FULL 360 TURN AND ONLY MOVED LITTLE INCHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091968May 4, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE WIRING HARNESS TO THE PASSENGER SIDE HEAD LIGHT KEEPS MELTING, CAUSING ME TO LOOSE THE USE OF THAT HEADLIGHT. I HAVE ALREADY REPAIRED THE SITUATION TWICE, NOW I AM SEE THAT OTHER SATURN OWNERS HAVE HAD THE SAME ISSUE. I CALLED GM AND THERE IS NO RECALL? HOW IS THAT POSSIBLE. I HAVE STRUGGLED WITH THIS ISSUE FOR 2 YEARS. THIS IS A SERIOUS SAFETY CONCERN, I CAN'T SEE WITH ONE HEADLIGHT. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065407January 27, 2018
POWER TRAIN
WHEN I PARK THE CAR, THE AUTOMATIC TRANSMISSION DOES NOT FULLY SHIFT TO PARK UNLESS I THROW IT VERY HARD INTO PARK AND I CAN NOT TURN THE KEY TO THE "OFF" POSITION AND TAKE IT OUT OF THE IGNITION. SOMETIMES IT TAKES SEVERAL VERY HARD THROWS AND OTHER TIMES IT ACTS NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054381December 12, 2017
STEERING
HI MY NAME IS [XXX]. I AM HAVING DIFFICULTIES WITH THE POWER STEERING IN MY 2009 SATURN VUE XE. THIS HAD BEEN ON ONGOING PROBLEM APPROXIMATELY ONE MONTH. I WAS INSTRUCTED TO RETURN THE CAR TO THE DEALERSHIP FOR DIAGNOSIS. THE WARRANTY ON MY SATURN IS NO LONGER NEEDED SERVICE. THE POWER STEERING PROBLEM HAS GOTTEN MUCH MORE WORSE OVER THE COURSE OF TIME. IT IS BECOMING MORE AND MORE DIFFICULT TO MANEUVER OR TURN MY VUE. I AM A 65 YEAR OLD AND MY STRENGTH ISN'T WHERE IT USED TO BE. THE FIRST TIME THE STEERING WENT OUT I ALMOST GOT INTO AN ACCIDENT. I ALSO UNDERSTAND THAT THERE WAS A RECALL FOR MY EXACT CAR MODEL. YES, I WAS TOLD THE RECALL WAS NOT FOR MY SPECIFIC MODEL. BUT, AS TIMES GET HARDER AND HARDER I REALLY DON'T HAVE THE FINANCES TO FIX THIS CAR. WOULD YOU GUYS BE WILLING TO EXTEND MY WARRANTY PLEASE TO GET THIS FIXED. THIS CAR IS AS MY MEANS OF TRANSPORTATION. I WOULD GREATLY APPRECIATE ANYTHING IN YOUR SHIRTS THAT YOU COULD DO TO RESOLVE MY ISSUE. THANK YOU KINDLY AND GRACIOUS REGARDS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#11052428December 5, 2017
ELECTRICAL SYSTEM
UNABLE TO TURN VEHICLE OFF WHILE IN PARK. KEY GETS STUCK AT ACC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985627May 14, 2017
SERVICE BRAKES
WHEN BRAKES ARE LIGHTLY APPLIED THEY CONTINUE TO SLOW THE VEHICLE UNTIL YOU PLACE YOUR FOOT UNDER THE BRAKE PEDAL AND PULL IT UP TO GET IT TO RELEASE . THE MECHANIC DECIDED THAT THE BOOSTER OR THE MASTER CYLINDER WAS THE PROBLEM. WE FIXED TO THE TUNE OF $946.52. FIVE WEEKS LATER THE PROBLEM REAPPEARED. THIS TIME IT WAS DISCOVERED THAT THE PIVOT PIN THAT MOUNTS THE BRAKE PEDAL UNDER THE DASH WAS SQUEEZING THE PEDAL ARM SO TIGHT THAT THE PEDAL WAS STICKING. THE PEDAL ARM WAS REMOVED AND MACHINED DOWN SO THAT IT NOW PIVOTS FREELY TO THE TUNE OF $100.00 SO IT A VERY SHORT TIME I HAVE SPENT $1046.42 IN CAR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981571May 1, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 SATURN VUE. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION SEIZED WHILE THE KEY WAS PRESENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE IGNITION LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE KEY WAS UNABLE TO BE REMOVED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND REFEREED THE CONTACT TO NHTSA. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM), HER VEHICLE'S YEAR WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,551.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981648May 1, 2017
ELECTRICAL SYSTEM
THE FIRST PROBLEM OCCURRED ABOUT A YEAR AGO, WHEN A MESSAGE STATING "STABILITRACK OFF" APPEARED WHILE DRIVING ON THE INTERSTATE. I CONTINUED DRIVING WITH THE MESSAGE AND PARKED AS NORMAL.THE NEXT TIME I STARTED THE CAR THE MESSAGE WAS GONE. SEVERAL MONTHS LATER I WENT TO START THE CAR AND IT WAS COMPLETELY DEAD. DOOR LOCKS, RADIO, EVERYTHING WAS DEAD. WE REPLACED THE BATTERY AND THOUGHT THE PROBLEM WAS FIXED, BUT ABOUT TWO MONTHS LATER I WENT OUT IN THE MORNING TO A DEAD CAR AGAIN. JUMPING THE CAR WAS AN INSTANT FIX, AND THE VEHICLE RAN FINE AGAIN FOR ABOUT 3 WEEKS. THIS HAPPENED ABOUT ONCE A MONTH FOR THE NEXT 6 MONTHS, WITH THE "STABILITRAK OFF" MESSAGE OCCASIONALLY POPPING UP WHILE DRIVING. EACH TIME IT WOULD NOT START A JUMP WAS REQUIRED, AND THEN THE CAR WOULD DRIVE FINE. THERE WAS NEVER ANY INDICATION THAT THE BATTERY WAS LOW, AND IT NEVER QUIT WHILE ACTIVELY BEING DRIVEN. OVER THE PAST MONTH THE PROBLEMS HAVE OCCURRED MORE FREQUENTLY, AND NOW HAPPEN ABOUT 3-4 TIMES PER WEEK. I HAVE TO KEEP A PORTABLE BATTERY CHARGER IN MY GLOVEBOX TO JUMP IT MYSELF. WE HAVE REPLACED THE BATTERY TWICE AND STILL HAVE THESE ISSUES. WE TOOK IT TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO FIND THE PROBLEM, THOUGH HE ASSURED US THE BATTERY, ALTERNATOR, ETC. WERE FINE. AT THIS POINT WE ARE LOOKING TO SELL THE VEHICLE, BECAUSE MY KIDS AND I CANNOT KEEP BEING STRANDED WHEN IT WON'T START. I NO LONGER FEEL IT IS A SAFE VEHICLE FOR THEM TO BE RIDING IN. UNFORTUNATELY WE WILL TAKE A HUGE HIT WHEN WE SELL, AS THE CAR IS OBVIOUSLY NOT WORTH WHAT WE PAID FOR IT SINCE THESE PROBLEMS WERE UNKNOWN THEN. IT HAS 80,000 MILES ON IT NOW, AND THESE PROBLEMS STARTED AT 75,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969422March 29, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
PURCHASED VEHICLE WITH MILEAGE AT 25,394 5/28/2014 CURRENTLY TODAY, 3/29/2017 MILEAGE IS 53,588, AVERAGE USE PER YEAR 9,398. WITHIN THE MARCH 2017, 3/3/2017 HAD A TRANSMISSION REBUILT, 3/20/2017 CHECK ENGINE, STABILITRAK & TRACTION SIGNS FLASHING MAP SENSOR AND OXYGEN SENSORS WERE REPLACED, 3/29/2017, POWER STEERING LINE LEAK. UNDER 2009 SATURN VUE-V6 UTILITY 4D RED LINE AWD A RECALL #08284 WAS SITED ON SEP 16, 2008 WITH NHTSA ID# 08V470000. READING DESCRIPTION MY VEHICLE FALLS UNDER THE RECALL CONDITION BUT MY VIN# DOESN'T SHOW ANY RECALL ATTENTION REQUIRED. ON 3/20/2017, DEALER FOUND A RECALL 15806 ACTION 9102060 AND IT WAS CLEARED BUT I STILL CONTINUED TO HAVE PROBLEMS WITH VEHICLES STEERING. I CAN'T ACCELERATE AND HAVE DIFFICULTY STEERING TO LEFT OR RIGHT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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