Saturn Vue Complaints (2004)

276 consumer complaints on file.

#10174811November 30, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
1) AND 2) WHILE TRAVELING AT HIGH SPEEDS (>60 MPH) ON THE HIGHWAY, WITH CRUISE ENGAGED, PERIODICALLY THE CRUISE WILL FAIL TO DISENGAGE. ON SEVERAL OCCASIONS (AT LEAST 5) WHILE DRIVING, AND NEEDING TO SLOW DOWN (E.G. TO EXIT THE HIGHWAY, OR FOR SLOW TRAFFIC AHEAD), THE BRAKE IS PRESSED AND THERE IS RESISTANCE AT THE PEDAL AND THE CRUISE WILL NOT SHUT OFF/CAR ATTEMPTS TO ACCELERATE, WHICH ON TWO OCCASIONS HAS LED TO A NEAR-ACCIDENT. ON ONE OCCASION IT ALSO FAILED TO SHUT OFF AT THE STEERING WHEEL FOR SEVERAL ATTEMPTS. 3)NOTHING WAS DONE TO CORRECT THE FAILURE AS IT COULD NOT BE DUPLICATED AT THE DEALERSHIP AND SATURN REFUSES TO REPLACE THE PART UNDER WARRANTY UNLESS THEY ARE ABLE TO DEMONSTRATE EVIDENCE OF FAILURE. I HAVE BEEN INSTRUCTED I WOULD HAVE TO REPLACE THE PARTS OUT OF MY OWN POCKET BUT THERE IS NO GUARANTEE IT WOULD RESOLVE THE MALFUNCTION SINCE THEY CAN'T FIGURE OUT WHAT IS CAUSING IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173440November 14, 2006
SUSPENSION:REAR
2004 SATURN VUE: AT 50,000 MILES THE REAR BEARING / HUB ASSEMBLIES ON BOTH SIDES, START TO FAIL. THEY GRADUALLY START MAKING A LOT OF NOISE AND NEED TO BE REPLACED BEFORE THEY EITHER FALL APART, LOCK UP A WHEEL OR CAUSE AN ACCIDENT. I BELIEVE THIS SHOULD BE A RECALL ITEM AND FIXED UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172585November 3, 2006
WHEELS:HUB, SUSPENSION:REAR
2004 SATURN VUE WAS PURCHASE 1/24/04. WE NOTICED A VERY LOUD NOISE SO WE TOOK IT INTO THE DEALERSHIP. THEY SAID WE NEEDED TO HAVE A REAR WHEEL BEARING REPLACED. WE HAVE NEVER HAD THIS REPAIRED ON AN AUTO BEFORE. THE CAR HAS 45169 MILES WHICH SEEMS A SMALL AMOUNT TO NEED A BEARING REPLACED. THE REPAIR COST US $400. IN ADDITION, OUR DAYTIME RUNNING LIGHTS NO LONGER WORK. THEY DIDN'T WORK ONCE WHILE UNDER WARRANTY. SATURN TOLD US IT WAS A BULB. THEY AREN'T WORKING AGAIN (NOW OUT OF WARRANTY) AND NOW WE ARE TOLD IT ISN'T THE BULB, BUT THEY WILL NOT REPAIR UNDER WARRANTY. WE ALSO HAD TO HAVE THE ROTORS RESURFACED IN 11/05. WE ARE NOT HAPPY WITH OUR FIRST EXPERIENCE WITH A SATURN VEHICLE. THE SATURN EMPLOYEES ARE GREAT, BUT THE VEHICLE ISN'T. I WISH I'D NEVER BOUGHT THE CAR. WE WERE ALL SET TO BUY A SATURN RELAY IN THE SPRING, BUT NOW ARE THINKING BUICK, OR MAYBE OUR FIRST FOREIGN CAR. THANKS! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172100October 29, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
FAILURE OF VTI TRANSMISSION. NO PREVIOUS PROBLEMS - TRANSMISSION HAD BEEN SERVICED AT REGULAR INTERVALS - 50,000 AND 98,000 MILES. CAR HAD APPROXIMATELY 102,000 MILES ON IT ENGINE LIGHT CAME ON INDICATING LOSS OF POWER AND CODE DIAGNOSIS INDICATED P1882 - RECOMMEND REPLACE CASE COVER ASSEMBLY AND FILTER - ESTIMATED REPAIR COST $4,300 WITH NO GUARANTEE THAT IT WOULD NOT OCCUR AGAIN. HAD TO TRADE CAR - BOUGHT A HONDA. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171128October 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TOTAL FAILURE OF A VARIABLE SPEED TRANSMISSION WHILE ON AN INTERSTATE. A 2004 SATURN VUE WITH 32,652 MILES ON IT. UPON INSPECTION BY THE DEALER, THE CAUSE WAS ATTRIBUTED TO A FAILURE OF THE TRANSMISSION 'BELT' THAT DESTROYED THE OTHER INTERNAL COMPONENTS OF THE TRANSMISSION. THIS SHOULD NOT HAVE OCCURRED IN A VEHICLE SO YOUNG. THE TRANSMISSION WAS REPLACED BY THE DEALER UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169984October 5, 2006
ELECTRICAL SYSTEM:WIRING
THE INSTRUMENT CLUSTER NEEDLE GO OFF OR DON'T LIGHT UP INTERMITTENTLY. (THE GAUGE REMAIN LIT). THE CAR HAS BEEN TAKEN TO THE DEALER OVER 5 TIMES WITHOUT SUCCESSFULLY FIXING THE PROBLEM. IT'S OBVIOUSLY A LOOSE CONNECTION IN A WIRE. WITHOUT THE NEEDLES WE ARE UNABLE TO READ SPEED, RPM, TEMP OR GAS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163464July 25, 2006
SERVICE BRAKES, HYDRAULIC
MY VUE WAS PURCHASED IN 2004 AND HAS BEEN IN FOR SERVICE SEVERAL TIMES. ONE OF THE ISSUES I HAVE IS THE FRONT END SHAKES, SOMETIMES IT SHAKES SO BAD IT SCARES ME. I HAVE BROUGHT IT IN FOR THIS TO A DEALER IN DENVILLE AND MOUNT OLIVE; BOTH IN NJ, AND THE FIRST TIME I WAS TOLD NOTHING WAS WRONG. LAST WEEK I WAS TOLD I NEED NEW FRONT BRAKES AND NEW TIRES. THE TRUCK IS LESS THAN TWO YEARS OLD, NEW BRAKES NEW TIRES ??? THAT DOESN'T MAKE SINCE. THE GUYS AT THE SERVICE NEVER TOOK IT FOR A SPIN, I'M APPROACHING 36K MILES AND I'M SCARED ONCE I PASS THE WARRANTY TIME I WILL BE OUT OF LUCK. I'M NOT SATISFIED AT ALL AND WANT SOMETHING DONE ABOUT THIS. MY WIFE THINKS THE CAR IS FALLING APART, IT SHAKES AND MAKES WEIRD SOUNDS. THE FIRST YEAR I WAS RAVING ABOUT THIS CAR NOW I TELL PEOPLE TO STAY AWAY FROM SATURN. HELP ME CHANGE MY OPINION ON SATURN BY GETTING MY CAR FIXED ! *JB
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10155461April 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
CONTINUE TO EXPERIENCE TRANSMISSION PROBLEMS WITH VEHICLE. TRANSMISSION HAS BEEN SERVICE ON FIVE DIFFERENT OCCASION FOR THE SAME DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154333April 1, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHIME SOUNDS WHEN STARTING VEHICLE AND PLACING INTO REVERSE OR DRIVE. CAR SOMETIMES STALLS WHEN CHIME IS SOUNDING. ACCORDING TO MANUFACTURER, THE CHIME INDICATES A PROBLEM WITH THE ENGINE. ACCORDING TO MANUFACTURER, SATURN, IT IS COVERED BY TSB 1700388. THIS HAS BEEN GOING ON SINCE AUGUST OF 2005. INCREASE IN FREQUENCY AND SEVERITY. DEALER UNABLE TO FIX PROBLEM EVEN WHEN FOLLOWING TSB. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151532March 1, 2006
AIR BAGS:FRONTAL
DURING AN ACCIDENT IN WHICH THE FRONT END OF THE VEHICLE WAS HEAVILY DAMAGED, THE AIRBAGS DID NOT DEPLOY. THERE WAS NO EXPLANATION FROM THE DEALERSHIP AS TO WHY THE BAGS DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10150636February 19, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
SATURN VUE 4 CYL WITH VTI TRANS . SHUDDER FELT & HEARD ON LIGHT UP HILL GRADES. REALLY BAD WITH CRUISE ON. SHAKES VEHICLE. 3 REPAIRS MADE INCLUDING REPLACING THE TRANS.PROBLEM STILL OCCURS. OTHER SATURN OWNERS HAVE COMPLAIND ALSO, THIER TRANS FAILED COMPLETLY LEAVING THEM STRANDED ON THE HIGH WAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148895January 28, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 SATURN VUE 4 CYLINDER WITH THE TVI TRANSMISSION. THE CAR HAS 24,000 MILES. I HAVE HAD THIS CAR INTO THE STURN DEALER IN GREENVILLE ON THREE OCCASIONS TO REPAIR THIS TRANSMISSION. OFTEN, BUT NOT ALWAYS, WHEN YPRESSING THE ACCELERATOR THE CAR DOES NOT RESPOND.THIS CAUSED A VERY NEAR SERIOUS ACCIDENT WHEN I WAS IN TRAFFIC AND TRIED TO MAKE A LEFT HAND TURN THE CAR DID NOT RESPOND AND THANKFULLY THE DRIVER OF THE ON COMING TRANSFER TRUCK WAS ABLE TO AVOID AN ACCIDENT WITH MY CAR. THE VUE HAS NOW BEEN TOWED BACK TO THE DEALERSHIP. THEY NOW TELL ME THERE IS NOTHING WRONG WITH THE CAR; ENEV THOUGH THEY HAVE PREVIOUSLY TOLD ME THE TRANSMISSION IS BAD. THIS DEARLERSHIP HAS HAD TWO SEPERATE OWNERS SINCE I PURCHASED THIS CAR. I MUST HAVE A CAR TO PREFORM MY JOB DUTIES, WITHOUT APPROPRIATE TRANSPORTATION I WILL NOT BE ABLE TO WORK. WITHOUT MY JOB I WILL NOT BE ABLE TO PURCHASE NECESSARY MEDICATION THAT ALLOWS ME TO LIVE. (INSULIN DEPENDENT DIABETIC). I AM AFRAID OF DRIVING THIS CAR WITH OUT APPROPRIATE REPAIRS. THIS CAR IS A SAFETY HAZARD AND A DANGER TO DRIVE IN ITS PRESENT CONDITION. THE SATURN DEALERSHIP HAS ACTED IN AN UNPROFESSIONAL MANNER IN WORKING WITH ME. I HAVE GOTTEN NO ASSISTANCE WITH THIS PROBLEM AND HAVE BEEN TREATED RUDLY AND RECEIVED VERY POOR CUSTOMER SERVICE. I WANT THIS REPORTED TO THE MANUFACTURER. I WOULD LIKE ASSISTANCE IS RESOLVING THIS MATTER AND INSURE THE SAFETY OF NOT ONLY MYSELF BUT OTHERS ON THE ROADS. MARCH OF 2004 THE SATURN COOPERATION SENT A LETTER TO THE OWNERS OF THIS PARTICULAR MAKE AND MODEL OF CAR EQUIPTED WITH THE VTI TRANSMISSION REGARDING THE CONCERNS ABOUT THIS TRANSMISSION AND THAT IT "MAY" REQUIRE REPAIR OR REPLACEMENT. THIS LETTER STATES THAT SATURN WILL PROVIDE EXTENDED COVERAGE FOR UP TO 75 THOUSAND MILES OR 5 YEARS. THIS LETTER ALSO INFORMS THE OWNER THAT WHILE THIS IS NOT A RECALL A SATURN DEARLER MUST PERFORN REPAIRS AT NO CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147004January 5, 2006
POWER TRAIN:CLUTCH ASSEMBLY
WHILE DRIVING ON INTERSTATE 84 AT 70 MPH I LOST MY CLUTCH AND NEARLY HAD A COLLISION WITH A TRACTOR-TRAILER. THE SEALS IN MY SLAVE CYLINDER LEAKED AND I LOST THE HYDRAULIC POWER IN MY CLUTCH. 2004 SATURN VUE, MANUAL SHIFT, 44,600 MILES ON ODOMETER. I WOULD LIKE TO FIND OUT HOW MANY SLAVE CYLINDERS WERE REPLACED IN 2002,2003, 2004, 2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144361December 3, 2005
ELECTRICAL SYSTEM
LATE AT NIGHT IN A MAJOR DOWNTOWN PARKING DECK, VEHICLE WOULD NOT START. GO TO START VEHICLE, CRANKS BUT NEVER TURNS OVER. SHUT VEHICLE OFF, GO TO RESTART AND VEHICLE WILL START. IT IS AN INTERMITTENT PROBLEM THAT OCCURS EVERY FEW DAYS. NOT TO MENTION, SINCE THIS PROBLEM STARTED MY REMOTE TO UNLOCK AND LOCK DOORS HAS STARTED DOING THE SAME THING. SOMETIMES IT WILL LOCK BUT NOT UNLOCK THE DOORS. DEALER CAN NOT DUPLICATE PROBLEM AND CLEANED CONTACTS ON REMOTE, WHICH TWO TRIES LATER TO GET INTO VEHICLE, DOORS WOULD NOT UNLOCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143854November 28, 2005
AIR BAGS, SEAT BELTS, SEATS:FRONT ASSEMBLY:RECLINER, EQUIPMENT
I WAS STOPPED AT A STOP SIGN BEHIND ANOTHER VEHICLE IN MY 2004 SATURN VUE WHEN A SUBURBAN REAR-ENDED ME AT APPROXIMATELY 40+ MILES PER HOUR. I THEN HIT THE SUV THAT WAS STOPPED IN FRONT OF ME - AND WE BOTH WENT APPROXIMATELY 100 FEET FORWARD FROM THE STOP SIGN. THE IMPACT TOTALED MY TRUCK TO THE POINT OF THE REAR WAS CRUSHED TO THE BACK SEAT AND THE FRONT FRAME WAS BROKEN IN HALF WITH ABOUT A 1 INCH GAP. MY ISSUES WITH THE SAFETY ARE: THE DRIVERS SIDE SEAT BROKE NEARLY ALL THE WAY BACK INTO THE REAR SEAT TO THE RIGHT WITH THE SEAT SLIDING BACK AND FORTH. THE AIR BAGS DID NOT DEPLOY - YES, I WAS ORIGINALLY REAR-ENDED - HOWEVER THE IMPACT TO THE FRONT WAS EXTENSIVE AS WELL. THE DRIVER'S SEAT BELT DID NOT ENGAGE CAUSING ME TO HIT MY FACE AND HEAD AGAINST THE STEERING WHEEL CAUSING SEVERE NECK PAIN (A CERVICAL SPRAIN) AND A BROKEN NOSE REQUIRING SURGERY TO REPAIR. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10142624November 14, 2005
AIR BAGS:FRONTAL
I HAVE A QUESTION. ON 2004 SATURN VUES, IF THE CAR IS NOT ON, WILL THE AIR BAGS STILL DEPLOY? I RECENTLY WAS INVOLVED IN A HIT AND RUN ACCIDENT. I WAS NOT IN NOR WAS I DRIVING MY CAR, AND MY INSURANCE IS NOW SAYING THAT THE ONLY WAY THE AIR BAGS WOULD HAVE GONE OFF IS IF THE CAR WAS ON AND THE SEAT BELTS WERE CLICKED IN. CAN YOU PLEASE LET ME KNOW IF THERE ARE ANY OTHER CLAIMS OR IF THIS COULD HAPPEN. THANKS. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10140530October 23, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SEAT BELTS:REAR/OTHER, SUSPENSION:REAR, FUEL SYSTEM, GASOLINE:DELIVERY
2004 VUE MULTIPLE ISSUES... FIRST ISSUE LESS THEN 100 MILES ON VEHICLE, DEPRESSED BRAKES CAR CONTINUED TO CREEP AT STOP SIGN. DIAGNOSTICS AT SATURN DEALERSHIP: SPLIT IN BRAKE LINE, REPLACED UNDER WARRANTY. SECOND ISSUE: LESS THEN 300 MILES ON VEHICLE, QUICK STOP CAUSED REAR SEAT SAFETY HARNESS TO BECOME DISCONNECTED FROM VEHICLE WALL.. DAUGHTER WAS NOT RESTRAINED AND SLID FORWARD IN SEAT. SATURN DIAGNOSTICS: SOMEONE WAS NOT DOING THEIR JOB THE DAY IT WAS MADE... THEY TIGHTENED SCREW BACK INTO WALL OF CAR AND HAVE NOT HAD ISSUES SINCE... THIS WAS UNCALLED FOR AND SHOULD HAVE BEEN CAUGHT DURING SAFETY INSPECTION. THIRD ISSUE: SAW DETAILS ON NEWS ABOUT RECALL ON THIS MODEL OF VUE, CONTACTED SATURN DEALERSHIP ABOUT IT AND WAS TOLD THAT WE WOULD BE GETTING INFORMATION IN THE MAIL ABOUT REPAIRS. FOURTH ISSUE: ABOUT 20,000 ON VUE, WENT TO STORE AND WAS FUNCTIONAL, CAME OUT AND CAR WOULD NOT START, OVER HALF A TANK OF GAS IN VEHICLE AND GAUGE SHOWS EMPTY, BOUGHT GAS CAN AND PUT 5 MORE GALLONS OF GAS IN CAR. STILL SHOWS EMPTY AND CAR WOULD NOT START, NO WORD ON REASON FOR FAILURE BEACHES IT HAPPENED TODAY (10/23/05). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137431October 20, 2005
ELECTRICAL SYSTEM:IGNITION, STEERING
DT: THE CALLER SAID THAT WHILE DRIVING AT LOW SPEEDS STEERING WHEEL IS HARD TO TURN. SHE SAYS IT MAKES A SQUEALING NOISE. ONCE THE STEERING LOCKED. SHE HAD TO HAVE THE VEHICLE TOWED TO DEALER. SHE SAID IT HAPPENED WHEN SHE WAS TURNING INTO PARKING SPOTS, DRIVEWAYS, AND WHILE TURNING CORNERS. IT STARTED HAPPENING WITHOUT WARNING, AND IT WAS AN INTERMITTENT PROBLEM. DEALER DUPLICATED THE PROBLEM WITH THE STEERING. THEY REPLACED SOMETHING CALLED STEERING SHAFT INTERMEDIATE. ALSO, THEY REPLACED THE IGNITION CYLINDER HOUSING TO FIX THE LOCKING. THEY REPLACED IT THREE TIMES. MANUFACTURER SAID THEY WILL CONTINUE TO HELP THE CALLER WITH THE REPAIRS. BUT SHE COULD NOT DUPLICATE THE PROBLEM AND WAS CONCERNED ABOUT THE SAFETY ISSUE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138895October 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HAS A LOSS OF SPEED. RPMS INCREASE. NO SPEED. STOP CAR, PUT IN PARK, BACK IN DRIVE A COUPLE OF TIMES. GETS BACK UP TO SPEED. DOORS HAVE TO BE MANUALLY LOCKED OR UNLOCKED FOR APPROXIMATELY 100 MILES . DEALER CANNOT DUPLICATE THE PROBLEM. HAS BEEN IN THE SHOP 4 TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137475September 23, 2005
VISIBILITY:WINDSHIELD
DT: THERE WAS A PROBLEM WITH THE WINDSHIELD FOGGING UP. THIS HAPPENS WHEN THE WEATHER WAS VERY HUMID. BETWEEN THE LAYERS OF GLASS THERE WERE STAINS. WHEN THE CONSUMER TOOK THE VEHICLE TO BE REPAIRED, THEY TOLD HIM THERE WAS NOTHING THEY COULD DO. THE CONSUMER HAD TO TURN THE HEAT ON TO GET THE STAIN OUT. THE INCIDENT OCCURRED ON JULY 4, 2005. THERE HAD BEEN NO ACCIDENTS AS OF YET. *AK (12/02/05) THIS PROBLEM WOULD OCCUR EACH DAY WHEN IT WAS HOT AND HUMID WITH OR WITHOUT THE WINDOWS OPEN. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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