Saturn Vue Complaints (2007)

312 consumer complaints on file.

#10578427April 9, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, AIR BAGS
FOR THE PAST YEAR I HAVE BEEN HAVING A VERY DIFFICULT TIME INSERTING THE KEY IN THE IGNITION AND TURNING THE KEY TO TURN ON THE CAR. ONCE I GET THE KEY IN I HAVE TO JIGGLE IT OVER AND OVER UNTIL THE KEY IS ABLE TO TURN. SOMETIMES IT TAKES ME ANYWHERE FROM 5-15 MINUTES. HOWEVER LATELY WHEN THE KEY IS FINALLY IN IT GETS STUCK AND IT DOES NOT ALLOW THE KEY TO BE RELEASED LEAVING ME STRANDED. I ALSO NOTICED THE AIRBAG SENSOR LIGHT TURNS ON AND OFF RANDOMLY WHILE I AM DRIVING THE CAR AND WHILE THERE IS A PASSENGER IN THE CAR. MY BIGGEST CONCERN IS IF THE AIRBAG FAILS TO DEPLOY IN CASE OF AN ACCIDENT. ANOTHER CONCERN OF MINE IS THAT SOMETIMES WHEN I AM DRIVING THE CAR IT ACCELERATES ITSELF FOR A MOMENT OR TWO AND IT IS VERY SCARY. I AM CURRENTLY UNABLE TO DRIVE MY CAR BECAUSE I AM SCARED, ESPECIALLY BECAUSE I DRIVE MY 5 AND 1 YEAR OLD EVERYDAY. I AM UNABLE TO GET THE CAR LOOKED AT THIS TIME DUE TO FINANCIAL REASONS. MY SATURN VUE IS NOT INCLUDED IN THE RECALL HOWEVER I REALLY WISH IT WERE BECAUSE ALL OF THE PROBLEMS I AM EXPERIENCING ARE VERY SIMILAR TO THAT OF THE GM VEHICLES THAT WERE RECALLED. PLEASE INVESTIGATE THE SATURN VUE 2007 IGNITION PROBLEM, AIRBAG LIGHT PROBLEM, AND ACCELERATING PROBLEM. THANK YOU SO MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577368April 4, 2014
STEERING
THE EPS SYSTEM ON THE SATURN VUE IS A BIG SAFETY ISSUE - PLEASE FIX THE EPS IS A PAIN TO DRIVE, IT SOMETIMES LAGS IN ITS ASSIST, AND THEN OTHER TIMES OVER CORRECTS. MY DAUGHTER HAS A DIFFICULT TIME WITH IT AND I AM CONCERNED WITH SAFETY. THE CAR JUST SEEMS TO WONDER SOMETIMES AS I DRIVE IT. I WISH GM WOULD DO SOMETHING ABOUT THIS ISSUE. I HAVE DONE RESEARCH AND THIS APPEARS TO BE A COMMON PROBLEM WITH THE GM EPS SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576606April 2, 2014
ELECTRICAL SYSTEM
I PURCHASED THIS VEHICLE NEW AND WITHIN A YEAR MY KEY WOULD GET STUCK IN THE IGNITION TO THE POINT WHERE I COULD NOT TURN THE KEY AT ALL TO EITHER TURN ON OR OFF THE VEHICLE OR TO GET THE KEY OUT OF THE IGNITION. THE FIRST TIME IT HAPPENED, I BELIEVE I HAD MY OWN MECHANIC FIX IT. THEN THE NEXT TIMES IT STARTED HAPPENING, IT WOULD HAPPEN INTERMITTENTLY. I WAS WORKING WITH INDIVIDUALS WHO ARE DISABLED AND TAKING THEM OUT INTO THE COMMUNITY USING MY OWN CAR. ON AN EXTREMELY HOT DAY(IN THE 90S) MY KEY GOT STUCK IN THE IGNITION (ALL I DID WAS PUT THE KEY IN NORMALLY TO START THE CAR) AND THE INDIVIDUAL I HAD IN THE CAR REFUSED TO GET OUT OF THE CAR (WHICH POSED A SERIOUS SAFETY HAZARD TO THAT INDIVIDUAL BECAUSE INSIDE THE CAR AT THAT POINT I AM SURE WAS OVER 100 DEGREES). I FINALLY CONVINCED THE INDIVIDUAL TO GET OUT OF THE CAR AFTER ABOUT A HALF HOUR. AFTER I CALLED A TOW TRUCK TO TOW MY CAR I CALLED GM TO FILE A COMPLAINT BECAUSE THIS IS NOT A NORMAL ISSUE.GM FIXED THE ISSUE AND TOLD ME IT WAS MY KEY (WHICH I HAD ANOTHER KEY MADE TO HOPE TO SOLVE THIS ISSUE) A GOOD DESCRIPTION OF THE ISSUE IS I WOULD BE: I PUT THE KEY IN NORMALLY, IT WOULD PARTIALLY TURN, AND THEN STOP AND I CANNOT MOVE THE KEY AT ALL, EVEN TO GET THE KEY OUT OF THE IGNITION. THE OWNERS MANUAL STATES TO TURN THE WHEEL ALL THE WAY TO THE RIGHT OR LEFT TO "UNLOCK" THE IGNITION. THIS WOULD NOT DO ANYTHING AT ALL. SOMETIMES IF I LET THE CAR SIT FOR A WHILE AND GO BACK TO IT, IT WOULD JUST WORK. OTHER TIMES, IT DIDN'T MATTER HOW MANY TIMES I TRIED TO GET IT TO WORK, IT WOULD NOT.EVEN THE TOW TRUCK DRIVERS COULD NOT GET IT TO WORK. ALSO, MY AIR BAG LIGHT COMES ON INTERMITTENTLY.I HAVE NEVER HAD THE AIR BAG LIGHT ISSUE LOOKED AT, BUT WITH THE REPORTS ON THE NEWS I THOUGHT COULD BE AN ISSUE TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576850April 2, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, AIR BAGS
I WAS DRIVING NORTH ON ROAD THAT WAS HAVING SOME ROAD REPAIR ON A ROUGH SECTION I LOST ALL POWER NO STEERING HARD BRAKES . I HAVE HAD THIS PROB SEVERAL TIMES SINCE, THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576405April 1, 2014
ENGINE
I WENT OUTSIDE ON A COLD MORNING AND ATTEMPTED TO CRANK MY 2007 SATURN VUE. THE ENGINE WOULD NOT START. I HAD IT TOWED INTO A SHOP AND WAS TOLD THAT THE TIMING CHAIN SNAPPED WHICH CAUSED ENGINE FAILURE. I TOOK IT TO ANOTHER SHOP FOR A SECOND OPINION AND THEY SAID THE SAME THING AND THAT IT WOULD COST OVER $5,000 TO REPAIR IT. I'VE DONE RESEARCH SINCE THEN AND APPARENTLY GM HAS HAD THIS ISSUE WITH SATURN VUES BEFORE. TIMING CHAINS ARE NOT DESIGNED TO WEAR OUT, PARTICULARLY NOT AT UNDER 100K MILES. MY VEHICLE WAS WELL MAINTAINED. I HAD NO PRIOR INDICATION THAT ANYTHING WAS WRONG, NO CHECK ENGINE LIGHT OR ANYTHING. IT I HAD BEEN DRIVING WHEN IT SNAPPED IT COULD HAVE BEEN EXTREMELY DANGEROUS OR FATAL. THIS IS A SAFETY ISSUE AND GM SHOULD TAKE MEASURES TO PREVENT THIS FROM HAPPENING. THERE HAVE BEEN RECALLS ISSUED ON SATURN VUES WITH SIMILAR ISSUES IN THE PAST, BUT CLEARLY THE RECALLS NEED TO BE EXPANDED TO INCLUDE THE 2007 MODEL YEAR AND ANY OTHER YEARS AFFECTED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576456April 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE KEY BECAME STUCK INSIDE OF THE IGNITION AND COULD NOT BE REMOVED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED ON TWO OCCASIONS BUT DID NOT RECTIFY THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 114,000. UPDATED 6/10/14*CN UPDATED 8/7/17*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574933March 26, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND WOULD SPORADICALLY ILLUMINATE WHENEVER THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE PASSENGER'S SEAT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573991March 21, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THE IGNITION KEY GOT STUCK IN THE IGNITION. THIS FAILURE HAD OCCURRED FIVE TIME OVER A PERIOD OF TWO MONTHS. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THE TBS NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573740March 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH IN CRUISE CONTROL. THE BRAKES WERE APPLIED BUT THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,583.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573783March 20, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH ON THE VEHICLE IS ALMOST IMPOSSIBLE TO TURN IN THE "ON" POSITION, AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569250March 14, 2014
AIR BAGS
THE AIRBAG WARNING LIGHT CAME ON. THE DEALER ADVISED THE PASSENGER AIR BAG WAS BAD AND NEEDED TO BE REPLACED. THIS COST 1,000 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568706March 12, 2014
ELECTRICAL SYSTEM
I NEEDED TO USE MY CAR TO DO ROUTINE CHORES, THE KEY WOULD NOT TURN. I CALLED THE DEALER THAT I GOT THE CAR FROM AND WAS TOLD THEY WOULD NEED TO TOW THE CAR IN, PUT IT ON A MACHINE AND REPLACE THE IGNITION SWITCH AT MY EXPENSE. I REFUSE SINCE I HAD JUST PURCHASED THE CAR IN FEBRUARY OF 2013. I CALLED A LOCK SMITH WHO INFORMED ME THAT SOMETHING WAS WRONG WITH THE WAY THE IGNITION SWITCH WAS PLACED IN THESE CARS. I PAID TO HAVE IT FIXED BY THE LOCK SWITCH. IT GOT STUCK AGAIN THE NEXT DAY AND HE REPLACED IT AGAIN, AT MY EXPENSE. IT IS BEGINNING TO STICK AGAIN, WHERE CAN I GO TO GET THE PROBLEM RESOLVED WITHOUT EXPENSE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566691March 2, 2014
ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS
I PURCHASED A 2007 SATURN VUE HYBRID AND I ALSO PURCHASED AN EXTENDED WARRANTY FROM BOULEVARD CADILLAC IN LONG BEACH, CA. IN NOVEMBER OR DEC. OF 2013 THE BATTERY IN MY VUE DIED AND I PURCHASED A NEW ONE FROM BUMIN CHEVROLET IN CULVER CITY, CA. AT THAT TIME THEY TOLD ME THAT THERE WAS SOMETHING WRONG WITH MY CAR AND SINCE I HAD AN EXTENDED WARRANTY, I SHOULD TAKE THE CAR BACK TO BOULEVARD CADILLAC. I TOOK THE CAR THERE IN DEC. OF 2013 AND THEY TOLD ME THE AIRBAG AND SEAT BELT SENSORS HAD GONE OUT, THEY WERE NOT COVERED BY MY PORTFOLIO ELITE EXTENDED WARRANTY INS. POLICY NO. ? BOULEVARD CADILLAC DID NOT RETURN BUT POLICY BUT I CAN PROVE THAT I PURCHASED A POLICY. BOULEVARD CADILLAC TOLD ME THE AIRBAG AND SEAT BELT SENSORS WERE NOT COVERED AND IT WILL COST $1600.00 TO REPAIR. I DID NOT HAVE THE MONEY DUE TO FINANCIAL HARDSHIPS AND A CHILD INC COLLEGE. NOW THE SUNROOF IS FLOODING AND I DO NOT HAVE MY EXTENDED WARRANTY POLICY TO SEE IF THE SUNROOF IS COVERED. I WILL NEVER BUY ANOTHER GM PRODUCT=VEHICLE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568451February 27, 2014
FUEL SYSTEM, GASOLINE
WHILE PARKED NOTICED A STRONG SMELL OF GASOLINE COMING FROM THE REAR OF THE VEHICLE. TOOK VEHICLE TO OUR MECHANIC WHO FOUND THAT THE SECONDARY FUEL PUMP HAD CRACKS ALONG THE TOP PLASTIC CONNECTIONS WHERE THE FUEL LINES ATTACH, AFTER FURTHER EXAMINATION OUR MECHANIC STATED THAT FUEL HAD BEEN SPRAYING FROM THIS DEFECT AND WE WERE LUCKY NOT TO HAVE HAD A FIRE, THE FUEL PUMP CONNECTIONS BEING PLASTIC AND IN SUCH CLOSE PROXIMITY TO THE UNDERSIDE OF THE VEHICLE IT IS ABLE TO GET DAMAGED EASILY IF YOU HIT A HARD BUMP IN THE ROAD AND THE TANK COMPRESSES AGAIST THE FRAME. AFTER PAYING $850.00 FOR PARTS AND LABOR TO HAVE THE FUEL PUMP REPLACED I FOUND OUT THAT SIMILAR GM VEHICLES HAVE BEEN RECALLED FOR THE SAME TYPE OF DEFECT BUT THE SATURN VUE HAS NOT, WILL IT REQUIRE A FIRE OR DEATH BEFORE THE SATURN IS ADDED TO THE RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554288December 1, 2013
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
I WAS DRIVING IN MY SUBDIVISION AND THE CURTAIN AIR BAGS WENT OFF IN MY 2007 SATURN VUE HYBRID. I SWERVED AND RAN INTO A TREE CAUSING MASSIVE FRONTAL DAMAGE AND THE DRIVER-SIDE AIR BAG TO DEPLOY. MY 3-YEAR-OLD DAUGHTER WAS IN THE BACK PASSENGER CHILD CAR SEAT AND WAS OK BUT I WAS DIAGNOSED WITH CHEST, KNEE, HIP, AND NOSE CONTUSIONS, STILL HEALING AFTER 4+ DAYS. THE CAR WAS A TOTAL LOSS PER ALLSTATE. I HAVE NO IDEA WHAT CAUSED THE CURTAIN AIR BAGS TO GO OFF BUT SEE ON CARCOMPLAINTS.COM THERE ARE MANY AIRBAG ISSUES. VERY MAD AND DEMAND ATTENTION FROM GM SINCE SATURN IS DEFUNCT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10548406October 18, 2013
FUEL SYSTEM, GASOLINE
MY VEHICLE BEGAN TO SMELL LIKE GAS AFTER DRIVING. THE SMELL JUST BEGAN TO GET WORSE. UNBEARABLE AT TIMES. I FINALLY TOOK IT IN TO THE MECHANIC AND TELLS ME THAT THE GAS TANK IS LEAKING FROM THE TOP AND IT'S TOO MAJOR OF A JOB TO TAKE ON. SUGGESTED I TAKE IT TO THE DEALERSHIP. FIRESTONE IS WORRIED MY VEHICLE COULD CATCH ON FIRE. I HOPE THE DEALER HAS A BETTER INSIGHT ON THIS. MY WIFE HAS BEEN DRIVING THIS CAR. IT'S VERY UPSETTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548167October 16, 2013
ENGINE, STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
MY TRUCK ONLY HAD 60,000 MILES ON IT. WHILE DRIVING HOME I BEGAN TO NOTICED SOME SMOKE COMING FROM THE HOOD OF THE TRUCK. BEING ONLY A BLOCK AWAY FROM THE HOUSE I PROCEEDED TO THE STOP SIGN. I WAS GOING TO PARK AND CHECK IT OUT THINKING THAT IT WAS SOMETHING MINOR. JUST AS I WAS ABOUT TO TURN THE CORNER THE UNTHINKABLE HAPPENED. WHILE AT THE STOP SIGN THE SMOKE QUICKLY IGNITED INTO FLAMES UNDER THE HOOD OF THE TRUCK. I QUICKLY PULLED OVER IN FRONT OF MY HOUSE. TURNED OFF TRUCK, JUMPED OUT AND RAN TO THE SIDE YARD FOR THE HOSE. I YELLED OUT FOR MY WIFE CALL THE FIRE DEPARTMENT. SHE CALLED IMMEDIATELY AND I TRIED TO CONTROL THE FIRE UNTIL THE POLICE AND FIRE TRUCK ARRIVED. I WAS AFRAID THAT IT WOULD EXPLODE AND DAMAGE OTHER CARS AROUND IT. THE FIRE SPREAD UNDER THE HOOD OF THE TRUCK, UNDER THE CAR AND QUICKLY INTO THE INTERIOR THOUGH THE DASHBOARD. THERE WAS NO WARNING OF A PROBLEM WITH THE VEHICLE. MY WIFE IS PREGNANT AND WE HAD JUST DRIVEN TO HER DOCTORS APPOINTMENT EARLIER THAT DAY IN THE TRUCK AND IT DROVE WELL. THERE WAS NO INDICATOR LIGHT ON TO WARN ME OF ANY PROBLEM WITH THE ENGINE, FUEL OR ANY OTHER VEHICLE HAZARDS. THE CAR HAS NOT BEEN IN ANY ACCIDENTS AND HAS BEEN MAINTAINED WELL. I DID NOT RECEIVE ANY MAIL OR EMAIL NOTIFICATION ABOUT RECALLS THAT DISCLOSED A PROBLEM WITH THIS VEHICLE. THE NEXT DAY I RETRACED MY PATH HOME AND SAW A TRAIL OF FLUID IN THE STREET THAT LEAD TO THE SPOT THAT THE CAR FINALLY ENDED UP IN. SO SOME KIND OF LEAK AND ENGINE FAILURE TOOK PLACE THAT CAUSED THIS AWFUL FIRE.I AM JUST SO GLAD THAT I MADE IT OUT ALIVE AND THAT IT DIDN'T HAPPEN TO HER WHILE SHE WAS DRIVING BECAUSE SHE USUALLY DRIVES THIS VEHICLE. I NEED TO KNOW WHAT RECOURSE I HAVE NOW TO DEAL WITH THIS MATTER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10547402October 9, 2013
STEERING
POWER STEERING MAKING A NOISE NOT WORKING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546593October 3, 2013
FUEL SYSTEM, GASOLINE
BOUGHT 2007 SATURN VUE 2.2L 4-CYL WITH 62,500 MILES. NOTICED RAW GAS SMELL MOST STRONG NEAR THE RIGHT REAR TAIL LIGHT LENS. TWICE MECHANICS HAVE CHECKED FOR FUEL LEAKS WITH NO RESULTS AND NO REAL DIAGNOSIS. THERE ARE NO MALFUNCTION CODES OR WARNING LAMPS ILLUMINATED. WORRIED ABOUT A FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545036September 23, 2013
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
ENGINE DIED AT 89,000 MILES ROCKER ARM ASSEMBLY FELL APART BOTH OF THEM VALVE WAS BENT, TIMING CHAIN CAME LOOSE JUST WENT TO START VEHICLE AND IT WOULDN'T START TOWED IN TO A DEALERSHIP TO HAVE IT CHECKED AND FOUND IT TO BE ENGINE I TRIED TO GO THROUGH GM TO HELP WITH THIS IT WAS OUT OF WARRANTY A LITTLE OVER A YEAR NOTHING ELSE HAS WENT WRONG WITH THE VEHICLE EVER AND I HAVE HAD OIL CHANGES NO REASON FOR IT TO FALL APART AND 4800 DOLLARS LATER I FEEL IT WAS A DEFECT IN THE ENGINE ITSELF I HAVE READ OTHER DEFECTS ON THIS 2.2 LITRE ENGINE OF COARSE NO HELP FROM MANUFACTURER EVEN THOUGH ITS A 2007 CAR THE ENGINE IS MADE SEPARATE FROM WHEN A CAR IS MADE I HAVE NOT HEARD OF TOO MANY VEHICLES WITH A DEAD ENGINE THIS EARLY...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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