Saturn Vue Complaints (2004)

276 consumer complaints on file.

#10228561May 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2004 SATURN FWD V6 SATURN VUE HAS DEVELOPED A "SHUDDER" IN THE DRIVE TRAIN THAT'S PREVALENT IN THE 30-35MPH RANGE UNDER MODERATE ACCELERATION. IT IS AKIN TO A TRANSMISSION SLIPPAGE ALTHOUGH WE'VE NEVER LOST TRACTION TO THE ROAD. THE VEHICLE PRESENTLY HAS BETWEEN 50 AND 55 THOUSAND MILES. THE FREQUENCY OF OCCURRENCE IS DIFFICULT TO PREDICT BUT SEEMS TO BE HAPPENING MORE OFTEN AS WE PUT ON MORE MILES. WE HAVE ADDRESSED THE ISSUE TO OUR LOCAL SATURN DEALERSHIP AND THEY HAVE LOOKED INTO THE PROBLEM HOWEVER HAVE FOUND NOTHING IN THE ONBOARD DIAGNOSTICS THAT WOULD REVEAL ANY FAILURES. THEY KEPT THE CAR OVERNIGHT AND DROVE IT NUMEROUS TIMES BUT COULD NOT REPRODUCE THE PROBLEM. THEY HAVE BEEN AS HELPFUL AS POSSIBLE BUT TO NO AVAIL. OUR CONCERN IS THE ISSUE, WHICH CERTAINLY SEEMS TRANSMISSION RELATED, MAY PRESENT ITSELF AT A BAD TIME AND COULD POSSIBLY CAUSE LOSS OF TRACTION AT A CRUCIAL TIME AND LEAVE US (MY WIFE MAINLY DRIVES THE VEHICLE) IN A VULNERABLE POSITION. HOWEVER, UNTIL THE DEALERSHIP WITNESSES THE PROBLEM THEY HAVE NO OBLIGATION TO DO ANYTHING. CAN THE NHTSA BRING THIS TO THE ATTENTION OF GM AND SATURN? AGAIN IT IS A 2004 SATURN VUE WITH THE V6 FWD CONFIGURATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225452April 23, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2004 SATURN VUE. EVER SINCE THE VEHICLE WAS PURCHASED, THE CONTACT HAS EXPERIENCED DIFFICULTY TURNING THE KEY IN THE IGNITION. SHE HAS CALLED THE DEALER NUMEROUS TIMES. OCCASIONALLY, THE VEHICLE WILL NOT START DUE TO THE FAILURE. INITIALLY, THE FAILURE OCCURRED INTERMITTENTLY, BUT NOW IT OCCURS EVERYDAY. THE CONTACT SCHEDULED AN APPOINTMENT WITH A MECHANIC FOR APRIL 23, 2008. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 70,000 AND FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224989April 19, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION KEY FELL OUT OF LOCK CYLINDER WHILE WAS RUNNING. THIS IS DANGEROUS BECAUSE IF I EVER NEED TO SHUT DOWN THE ENGINE AND THE KEY WERE TO FALL OUT I'D BE IN TROUBLE. LOCK CYLINDER STICKS AND I CAN BARELY TURN IT TO START SOMETIMES. THIS CAR HAS ONLY 40,000 MILES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224174April 11, 2008
SEATS:FRONT ASSEMBLY:RECLINER
THE FRONT PASSENGER SEAT BACK IN MY AUTOMOBILE BECAME DISLODGED WHEN THE OCCUPANT TRIED TO RECLINE THE SEAT. THE OCCUPANT AT THE TIME WAS MY SON WHO WEIGHS ONLY 110 POUNDS. I AM SURPRISED AND CONCERNED BY HIS ABILITY TO CAUSE THIS MUCH DAMAGE TO THE SEAT. I DO NOT FEEL THIS SEAT WOULD BE SAFE IN THE EVENT OF AN ACCIDENT AND BECAUSE OF ITS SIMILARITY TO THE DRIVER SEAT, I AM ALSO CONCERNED ABOUT THAT ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221628March 18, 2008
POWER TRAIN
OWNER OF 2004 SATURN ATI TRANNY 4 CYL VUE, 3 TRANSMISSIONS FAILURES, 35K, 79K, 130K. SATURN REPLACED ONLY ONE, PAID FOR ONE AND THEN GAVE THE VEHICLE AWAY TO THE PURPLE HEART GROUP. IS THERE A CAR CLASS ACTION LAWSUIT I CAN FILE WITH? *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10216162January 26, 2008
ENGINE AND ENGINE COOLING
SATURN VUE AWD 2004 PISTON ROD BECAME BENT , ACCORDING TO A MECHANIC THAT LOOKED AT THE CAR, ALTHOUGH THERE WAS PLENTY OF OIL IN THE CAM CASE, THE ENGINE WIL NOT RUN AND NEEDS TO BE REPLACED. I WOULD LIKE TO KNOW IF THERE WERE ANY RECALLS ON THIS MODEL VEHICLE CONCERNING THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214576January 12, 2008
SUSPENSION:REAR
2004 SATURN VUE WITH 18,938 MILES. THE VEHICLE WAS SITTING IN MY DRIVEWAY WHEN I HEARD A VERY LOUD BANG. I THOUGHT SOMEONE THREW A ROCK AT MY CAR. I FAILED TO FIND REASON FOR NOISE UNTIL I DROVE MY CAR OUT OF THE DRIVEWAY. WHEN I PULLED OUT, THE REAR END WAS VERY LOOSE, SWAYING FROM SIDE TO SIDE, AND IT FELT LIKE THERE WAS NO CONTROL. RETURNED TO MY DRIVEWAY AND FOUND A WASHER LAYING ON THE GROUND. THE LOUD NOISE I HEARD MUST HAVE BEEN A BOLT(S) THAT SHEARED, WHILE THE CAR WAS JUST SITTING. TOOK VEHICLE TO DEALER WHERE THEY DETERMINED THAT BOTH BOLTS FOR THE LATERAL LINKS WERE BROKEN AND TWISTED. TECH REPLACED BOTH REAR LATERAL LINKS AND SET TOE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213425January 2, 2008
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE HEATED SEAT WARMER ON OUR 2004 SATURN VUE SHORTED AND BURNED A SMALL DIME SIZED HOLE IN THE SEAT BACK OF THE DRIVER'S SEAT.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208498November 9, 2007
POWER TRAIN:CLUTCH ASSEMBLY, ELECTRICAL SYSTEM:IGNITION:MODULE
WITH ONLY 40K MILES ON THE VEHICLE, THE CLUTCH FAILED WHILE DRIVING AT A SPEED OF 35MPH. I HAD TO CUT OFF CARS AND COAST ACROSS TWO LANES TO A SIDE STREET. I COULDN'T GET THE CLUTCH TO ENGAGE. THE VEHICLE WAS TOWED TO A MECHANIC AND THE CLUTCH SYSTEM (SLAVE CYLINDER, CLUTCH PLATE) WAS REPLACED. VEHICLE IS NOW DRIVABLE (CAN BE PUT INTO GEAR), BUT CHECK ENGINE LIGHT HASN'T GONE OFF AND CRUISE CONTROL NO LONGER WORKS. THE MECHANIC SAYS "NO CODE" APPEARS WITH CODE READER. THERE IS ALSO A STRONG ODOR OF GASOLINE FUMES EACH TIME THE VEHICLE IS STARTED OR IS IDLING. A WEEK PREVIOUS TO THE CLUTCH PROBLEM, THERE WAS A THUMPING NOISE UNDER THE HOOD AND THE VEHICLE WOULDN'T START. I HAD A FLASHING CHECK ENGINE LIGHT, WHICH ALSO PRODUCED "NO CODE" WITH CODE READER. I ENDED UP HAVING TO REPLACE THE IGNITION CONTROL MODULE IN ORDER TO START THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205653October 15, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2004 SATURN VUE. THE VEHICLE HAS GOODYEAR EAGLE HP, SIZE 255/35ZR20 TIRES. WHILE DRIVING 4 MPH, THE CONTACT HEARD AIR LEAKING FROM THE FRONT DRIVER SIDE TIRE. HE THEN NOTICED THAT THE TIRE WAS FLAT. THE TIRE SHOP FOUND CRACKS ON THE SIDEWALLS OF THE TIRE AND REPLACED THE DRIVER SIDE TIRE. THE CONTACT STATED THAT THERE WERE CRACKS ON THE OTHER THREE TIRES AS WELL. AS OF OCTOBER 15, 2007, THE TIRE SHOP HAD NOT REPLACED THE TIRES. THE FAILURE MILEAGE WAS 89,800 AND CURRENT MILEAGE WAS 99,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202344September 10, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
A/C SYSTEM KEEPS GOING OUT. TOOK VEHICLE TO DEALER 4/14/2006. DEALER STATED THERE WAS NO LEAK & SYSTEM JUST NEEDED TO BE CHARGED. STOPPED COOLING AGAIN. TOOK IN TO DEALER 5/24/2007. DEALER STATED THAT THERE WAS NO PROBLEM WITH THE SYSTEM - IT JUST NEEDED TO BE RECHARGED AGAIN. I TOLD THEM THAT A/C SHOULD NOT HAVE TO BE CHARGED ANNUALLY, ESPECIALLY SINCE VEHICLE WAS 2004 MODEL. QUESTIONED THEM ABOUT THE A/C COMPRESSOR REPLACEMENT NHTSA ITEM #10010459 - SAID MY CAR DID NOT HAVE ANY PROBLEMS WITH A/C COMPRESSOR. OFFERED TO SPLIT COST OF RECHARGE WITH ME BECAUSE THEY SAID IT COULD NOT BE TURNED IN ON WARRANTY AGAIN. A/C QUIT COOLING AGAIN 9/07/2007. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202430September 10, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE A 2004 SATURN VUE AWD AND THE TRANSMISSION FLOATS BETWEEN OVERDRIVE AND THE LOWER GEAR CONSTANTLY, WHEN DRIVING BETWEEN 35 AND 45 MPH. THERE IS A LOW GRINDING NOISE AND A SHUDDER IN THE CAR WHEN IT SHIFTS TO THE LOWER GEAR, REQUIRING YOUR TO DOWNSHIFT THE CAR MANUALLY TO AVOID THE PROBLEM AT LOW SPEED. THE CAR ONLY HAS 53,000 MILES ON IT AND WITH ALL THE COMPLAINTS I'VE FOUND ONLINE, I'M NOW AFRAID TO LET MY WIFE TAKE THE VEHICLE ON LONG TRIPS. SURELY GM HAS TO KNOW ABOUT THIS? *TR. UPDATED 01-14-08. *KB THE CONSUMER STATED THE DEALER HAS RELUCTANTLY OFFERED TO COVER THE COST OF THE PARTS ONLY. UPDATED 12/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199293August 11, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH UNABLE TO ROTATE TO START VEHICLE ON 2004 SATURN VUE. DEALERSHIP CHARGED 75 DOLLARS TO CLEAN IGNITION SWITCH, AND SAYS THEY GET 3 OR 4 COMPLAINTS A WEEK FOR THE SAME THING. IS THIS A SATURN PROBLEM OR A PERSONAL PROBLEM? I'VE HAD CARS 14 YEARS OLD AND NEVER EXPERIENCED THIS BEFORE. NOW IN TWO DAYS, THE DEALER HAS HAD 7 SATURN VUES COME IN WITH THE SAME COMPLAINT, FROM 2004 TO 2007 MODELS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199029August 9, 2007
ELECTRICAL SYSTEM:HORN, AIR BAGS, POWER TRAIN
TL*THE CONTACT OWNS A 2004 SATURN VUE. ON JUNE 27, 2007, WHILE DRIVING APPROXIMATELY 60 TO 70 MPH, THE GEAR CABLE FAILED. THE CONTACT CALLED 911 AND THE DISPATCHER INSTRUCTED HER ON HOW TO STOP THE VEHICLE BEFORE A CRASH OCCURRED. THE VEHICLE HAS HAD MANY FAILURES SINCE IT WAS PURCHASED AND WAS PREVIOUSLY REPAIRED UNDER A RECALL FOR THE SUSPENSION. ONE WEEK AGO, THE HORN SOUNDED ON ITS OWN AT 2 AM. THE VEHICLE WAS TOWED TO THE DEALER AND THEY FOUND A DEFECT IN THE HORN AND AIR BAGS. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192471June 5, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING 30 MPH THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE VEHICLE WAS HARD TO STEER AND STOP. APPROXIMATELY ONE WEEK LATER SHE EXPERIENCED THE SAME PROBLEM. WHILE DRIVING 40 MPH SHE EXPERIENCED THE SAME PROBLEM. THE DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE PROBLEM HAS OCCURRED ON NUMEROUS OCCASIONS. AS OF 06-05-07, THE DEALER HAS BEEN UNABLE TO DETERMINE THE CAUSE. THE FAILURE MILEAGE WAS 6,500 AND THE CURRENT MILEAGE WAS 33,344.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191104May 8, 2007
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, POWER TRAIN
2004 SATURN VUE CUSTOMER STATES THAT THE TRANSMISSION HAD TO BE REPLACED SIX MONTHS OF OWNERSHIP**CC THE TRANSMISSION SLIPPED AND THE VEHICLE WOULD NOT MOVE WHEN TRYING TO MOVE FROM A STOPPED POSITION. THE TRANSMISSION HAS BEEN REPLACED, HOWEVER THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. THE HOOD LATCH WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186297March 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JULY 2005 - WHILE DRIVING ON THE FREEWAY MY DASH GAUGES BEGAN DROPPING TO ZERO AND ALL THE DASH LIGHTS CAME ON (ABS, TC, CHECK ENGINE, ETC) AND THE ALARM BELLS STARTS DINGING. THE CAR DIED AND I WAS ABLE TO GET OFF THE SIDE OF THE ROAD. WHEN I STARTED THE CAR AGAIN.. ALL WAS WELL FOR A FEW MILES WHEN BELLS STARTS GOING OFF AND ALL DASH WARNING LIGHTS AGAIN COME ON. CAR DIES SEVERAL TIMES ON FREEWAY BEFORE ABLE TO GET IT HOME. TAKEN TO SATURN DEALER AND THEY REPLACED A BODY CONTROL MODULE.. ALL WAS WELL. OCTOBER 2006 - ANOTHER MODULE WENT OUT - THE POWER CONTROL MODULE. MARCH 24 2007 - WENT OUT TO CAR AROUND 11 AM AND STARTED IT ONLY TO NOTICE TC WARNING LIGHT ON. TURNED IGNITION OFF AND RESTARTED - LIGHT WENT OUT. GOT TWO BLOCK AWAY FROM HOME AND ALARM BELLS BEGIN DINGING, ALL DASH WARNING LIGHTS COME ON AND GAUGES (FUEL, TEMP) FLATLINE. TAKEN TO SATURN DEALER AND TOLD THAT THE BODY CONTROL MODULE IS OUT AGAIN. CAR HAS 64000 MILES ON IT TOTAL AND HAS THREE TIMES HAD A MODULE REPLACED. TWICE IT HAS BEEN THE SAME ONE FOR OVER $500 EACH TIME.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181784February 6, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TL* - THE CONTACT OWNS A 2004 SATURN VUE. THE HAZARD LIGHT SWITCH WASN'T WORKING. WHEN PRESSING THE HAZARD BUTTON DIDN'T RELEASE OR COME OUT. THE CONTACT STATED THAT HE HAD TO REPLACE THIS BUTTON ON TWO OCCASIONS AT HIS OWN EXPENSE. THE CURRENT MILEAGE WAS 28,720. THE FAILURE MILEAGE WAS 25,209. *AK UPDATED 2/27/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177110December 27, 2006
EQUIPMENT, ENGINE AND ENGINE COOLING, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, VISIBILITY:GLASS, SIDE/REAR
I HAVE UNFORTUNATELY OWNED MY SATURN 2004 VUE FOR 2 YEARS. THE FIRST 3 MONTHS OF HAVING IT, AFTER HAVING TO REPLACE MY 2003 VUE FOR ALL THE PROBLEMS IT HAD WAS IN THE SHOP THE FIRST 4 MONTHS OF PURCHASE. THE POWER ENGINE FAILURE LIGHT WOULD GO ON AND I WOULD LOSE ALL POWER TO THE CAR. THEY HAD NO IDEA HOW TO FIX IT. THEN THE BACK WINDSHIELD SHATTERED. THE GAS MILEAGE IS HORRIBLE AND THE WHOLE GAS TANK AND ODOMETER HAS HAD TO BE REPLACED. I WOULD FEEL THE CAR UP WITH GAS AND THE ODOMETER WOULD GO TO FULL AND MOVE BACK UP TO HALF FULL. THE CAR IS IN THE SHOP AGAIN FOR THROTTLE AND ENGINE PROBLEMS AGAIN. HAVE HAD THE REAL DISPLEASURE OF WORKING WITH A VERY RUDE LADY AT SATURN BY THE NAME OF MARCIA WHO CLEARLY DOES NOT CARE ABOUT ONES SAFETY IN THEIR VEHICLE. ACCORDING TO SATURN THE NEWER VEHICLES HAVE HAD THESE PROBLEMS FIXED. HOWEVER, I MUST SAY HAVING BEEN A SATURN OWNER FOR 12 YEARS NOW MY FAITH IN THEIR PRODUCT IS GONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176797December 22, 2006
AIR BAGS
ANOTHER CAR GOING WRONG WAY ON FREE WAY STRUCK MY VEHICLE AND I ENDED UP STRIKING THE MEDIAN WITH THE FRONT OF MY CAR THE AIR BAGS IN MY CAR DID NOT DEPLOY I WAS DRIVING A 2004 SATURN VUE STANDARD SHIFT VEHICLE. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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